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User’s Manual EZPi-1000 Series P/N. 920-013011-01 Rev. A, 08.2009...
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FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Safety Instructions Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben. Die Geräte nicht der Feuchtigkeit aussetzen. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die Spannung des Geräts mit der Netzspannung übereinstimmt. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte sonst Schaden nehmen.
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Safety Instructions Please read the following instructions seriously. Keep the equipment away from humidity. Before you connect the equipment to the power outlet, please check the voltage of the power source. Disconnect the equipment from the voltage of the power source to prevent possible transient over voltage damage.
1-3. Communication Interface Parallel Interface Handshake : DSTB connects to the printer, BUSY connects to the host Interface cable : Parallel cable compatible to IBM PC Pin out : See below PIN NO. FUNCTION TRANSMITTER /Strobe host / printer Data 0-7 host /Acknowledge printer...
1-4. Printer Parts Cover Open Button Top Cover Label Roll Core Ribbon Rewind Wheel LCD Module Case Printing Mechanism Front Cover Piece Ribbon Rewind Shaft + Empty Ribbon Roll Locking Tenon (left/right) CF Card Slot Cover Print Head Pressure Adjustment Screw (left/right) EZPi-1000 User’s Manual...
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Ribbon Supply Shaft Label Guide Platen Roller Print Line Adjustment Gear Label Sensor LCD Control Panel Fan-Fold Label Insert Connection Port for PS2 / Wireless LAN Antenna (Optional) Power Switch Ethernet Port USB Port Parallel Port Serial Port (RS-232) Power Socket * The communication ports may vary depending on product types.
2. Printer Installation This printer model has the following print modes: Thermal Transfer (TT) When printing, ribbon must be installed to transfer the print contents onto the media. Direct Thermal (DT) When printing, no ribbon is necessary; it only requires direct thermal media.
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Feed the ribbon from the Ribbon Supply Shaft under the Print Head. Wrap the ribbon around the Ribbon Shaft and stick the ribbon onto the Empty Ribbon Roll Core. Firmly close the upper print mechanism. EZPi-1000 User’s Manual...
2-2. Label Installation Open the top cover by pressing the Cover Open Buttons on both sides. Insert the Label Roll Core into the label roll. Assemble the Label Stop Plates on both sides of label roll. Place the label roll into the printer.
2-4. Card / Hang tags Installation When installing cord tags, the tag hole must align with the sensor arrow (as indicated in figure), then use the Label Guide to secure the tags. Sensor Detection Position Sensor 2-5. PC Connection Please make sure the printer is powered off. Take the power cable, plug the cable switch to the power socket, and then connect the other end of the cable to the printer power socket.
2-6. Driver Installation Insert product CD to your computer’s CD Drive and find the "Windows Drives" folder. Select the icon of driver file and click it to start the installation. Follow the instruction on screen to keep the installation going. Then the Driver Wizard utility should run automatically.
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Select connection port. Enter the printer name and set printer sharing option. A description page of printer settings will be displayed after all settings are completed. Check if all printer settings are correct and then press Finish to start copying driver files.
3. Control Panel 3-1. Control Panel Introduction Control keys FEED PAUSE CANCEL LED indicators The Power (Ready) light is to indicate the power Power (Ready) on status and the printer is ready to print. Ribbon Ribbon status indication Media Media status indication 3-2.
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With different combinations of FEED PAUSE and CANCEL keys, the printer can perform various functions as follows: Item Beep LCD Message Description Press and hold key and turn + Power Self test 3 beeps Self test on the printer until the buzzer beeps 3 times.
3-3. Setting mode In the Setting Mode, changes can be made according to requirement on the printing mode, options, media type, and parallel interface (printer can only go into setting when connected to PC by parallel cable, USB cable, or serial cable). Power on the printer and make sure it is on “Ready to print”...
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Below are general descriptions of setting items. Default: 15 Darkness Set the darkness of printing result. The setting value is from 0 to 19 and the default value is 15. Speed Set the speed of printing. Default: 0 Adjust Stop Position Set the stop position of printing.
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Default: Code Page 850 Code Page850 Code Page852 Code Page437 Code Page860 Code Page863 Code Page865 Code Page857 Code Page861 Code Page862 Code Page Code Page855 Code Page866 Code Page737 Code Page851 Code Page869 Windows 1252 Windows 1250 Windows 1251 Windows 1253 Windows 1254 Windows 1255...
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The diagram of Setting Mode To enter the Setting mode, please press and hold the Pause key about 3 to 4 seconds until the buzzer beeps 3 times and LCD shows "Setting mode". Item with the ”*" sign is default setting. EZPi-1000 User’s Manual...
3-4. Self-Test The Self-Test function will help user to check whether the printer is operating normally. The printer will go back to standby mode after printing a Self-Test page. Below are the Self-Test procedures: Power off the printer, press and hold the FEED key. Power on the printer while still holding the FEED key until the printer beeps 3 times and the LCD Display would show “Self Test”, and then release the FEED key.
3-5. Dump Mode When the print result doesn’t match the label setting, it’s recommended to go into the Dump Mode to check whether there is a mistake in data transmission between the printer and the PC. For example, when printer receives 8 commands, yet without processing these commands, only printed out the contents of the commands, this will confirm whether the commands were received correctly.
3-7. Keyboard Mode EZPi-1000 series printer can support keyboard with PS2 interface. To connect the PS2 keyboard, please do as follows: Please be sure the printer power is on and is showing no error message. Power off the printer and then plug the PS2 keyboard connector into the socket in the back of printer.
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LCD will show the Serial Number Prompt. Key in the start value. (Example:00001) LCD will show the first Variable Prompt. Key in the variable data. (Example: Apple) 10. LCD will show the second Variable Prompt. 11. Key in the variable data. (Example: 199) 12.
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14. The printer will print out 3 labels that include user-defined variables and serial number. EZPi-1000 User’s Manual...
3-8. Error Messages If problems occur that prevent the printer printing normally, the printer will beep as warning, and error messages will be displayed. Quickly blinking Slowly blinking Light is on LED Message Light Beep Description Solution Message Ribbon Media Display Thermal Re-open the...
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Delete unnecessary Memory 2 beeps Memory is data in the memory Full twice full or use CF Card. Use “~X4” command to print Filename 2 beeps Can’t find out all the files, then can not be twice the file check whether the found file exist and the names are correct.
4. Accessory 4-1. Stripper Installation Stripper Module Screw (TAP 3*8) x 2pcs 【 】 Note1 Please power off the printer before installing the stripper module. 【 】 Note2 Label liner thickness is recommended to be 0.06mm ㎡ ± 10% with basic weight 65g/ ±...
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Plug in the stripper connector onto the switchboard socket. (refer to right figure) 【 】 Note There are 2 sockets on the converting boards (one is for stripper installation, and another one is for cutter), before plug the connector into socket, please check the pin first.
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10. Follow the direction as shown in figure to feed the liner across the stripper. 11. Close the upper print mechanism and the stripper. 12. Press the FEED key to adjust the position of label and complete the installation. EZPi-1000 User’s Manual...
4-2. Cutter Installation Cutter Module Screw (TAP 3*8) x 2pcs 【 】 Note1 Please power off the printer before installing the cutter module. 【 】 Note2 Do not cut self-adhesive labels! The traces of adhesive will pollute the rotary knife and impair safe operation! The service life of the cutter is 【...
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Place the left side of the stripper first, and then fit the right side. Flip the cutter module downward to open the cutter. Hold the cutter module and lock it with screws After the screws are locked, flip to close the cutter module.
4-3. WLAN Module Installation Ethernet Cable 1.8M Secure Screw*1 Bracket Screw*2 Module Bracket WLAN module Module Connection Wire WLAN Antenna Nut (for Antenna) Washer (for Antenna) Fixture Plate Antenna Bracket Make sure the power is off and the power cable is unplugged. Place the printer onto a smooth surface and flip the whole printer unit upside down.
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Unscrew the Ethernet Module Secure Screw. Remove the Ethernet Module and its connection wire. Unscrew the screw of PS2 Port with long-nose pliers Unscrew the Ground Wire Screw and unplug the connection wire of PS2 Port to remove the PS2 Port. 10.
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13. Align the WLAN module to the Ethernet port and plug into it. 14. Secure the module onto the back plate. 15. Thread the Module Connection Wire through the other connection wires on the mainboard as the direction showed in figure. Then arrange the Antenna Connection Wire as the arrow showed.
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17. Put the Fixture Plate first then the Washer and tighten the Nut to mount Antenna Connection Wire on the printer. 【 】 Note It is suggested to tighten the Nut with long-nose pliers when mounting the Antenna Connection Wire. 18.
4-4. CF Card Adapter Installation CF Card Adapter (Front) CF Card Adapter (Back) 【 】 Note Please power off the printer before installing the CF Card Adapter. Open the top cover by pressing the Cover Open Buttons on both sides. Take off the label roll core.
If choose not to format the CF Card, just open the Top Cover of printer and wait for the turn-on procedure complete. After the format is complete, a file folder named “Godex” would be created automatically. This folder is for storing all the data from the printer, please don’t do any change on it.
5. Maintenance and Adjustment 5-1. Thermal Print Head Cleaning Unclear printouts may be caused by dusty print head, ribbon stain or label liner glue. Therefore when printing, it’s necessary to keep the top cover closed. Also, check and prevent paper/label from being stained or dusty to ensure print quality and to prolong the print head life.
5-3. Print Line Adjustment To get better printing balance and quality, use print head adjusting gear to adjust the contacting surface between print head and label. When turning print head adjusting gear counter-clockwise (as arrow 1 shows), print head would move in the direction where arrow A shows.
5-5. Troubleshooting Problem Recommended Solution ♦ Power on the printer, but the Check the power connector is plugged correctly LED does not light up ♦ LED light turns red Check for software setting or program command errors ♦ (power/status) after printing Replace with suitable label or ribbon ♦...
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