Troubleshooting Check List For Initial Installation - Strong SlimSat SA64 User Manual

PART 1 • English
Once all connections are made, turn on the TV and the satellite receiver, select the Antenna Pointing
Menu on your receiver and check the signal level on your TV. Do not forget to choose "LNB: ON".
Someone will need to stay in front of the TV to tell you when the signal is "good" while you're
outside adjusting the antenna the best way possible.
The signal level and quality is indicated on the TV screen and will fluctuate and change colour
according to the adjustment & movement of the antenna while you are pointing & finding (azimuth,
elevation angle). The level indicates the power of the signal and the colour indicates the signal
reception quality from the chosen satellite.

4.0 TRoUBLEShooTiNg ChECk LiST foR iNiTiAL iNSTALLATioN

If the signal is not found, be sure the receiver user manual and the antenna user manual have been
followed closely, check the following:
Make sure all cable connections are correct and each connection is seated / tightened properly.
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Inspect the inside of each cable connector for dirt or possible connector to case / shield short.
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Verify the Azimuth, Elevation and Tilt angles for your location by ZIP code.
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Make sure the Tilt and Elevation pointers are aligned correctly to the scales. Do not use
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washer or bolt as reference.
Make sure the Tilt adjustment is not changed from the recommended settings for the
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antenna location.
Remove existing TV-specific components, such as TV splitter, etc; reduce the installation
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to the basic connections called out in this guide. Such components may not work with the
satellite signal and they may be in the wall where you can't see them. When in doubt, run RG6
cable directly to you receiver.
Make sure there are no obstructions (trees, buildings, windows, corner or overhang of
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you roof, your body or hands) – the signal does not pass leaves, branches, glass, etc.
RG6 cable with solid copper center conductor is highly recommended because it has much
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lower DC voltage drop compared to RG 6 cable with a copper-coated, steel center conductor.
Standard RG 59 cable cases too much DC drop and signal drop; it can not be used to
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pass the satellite signal. RG 6 coaxial cable must be used.
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