Troubleshooting - Akai MPD32 Operator's Manual

TROUBLESHOOTING

PROBLEM
The display does not light up.
No sound from target device.
Notes sustain continuously.
Footswitch works in reverse.
Note Repeat is not
synchronized to my clock
source.
My Seq/DAW is set to send
clock but Note Repeat is not
working.
My fader or knob works in
reverse.
Transport control does not
work.
I am only hearing one sound
when I hit different pads
The pads always play at
maximum velocity (127).
CAUSE
No power.
MPD32 not properly
connected.
MPD32 connected after
software application has
started.
Problem is caused by use of
a USB hub.
Software application not set
to receive MIDI data from the
MPD32.
MPD32's MIDI channel not
the same as application's
incoming MIDI channel.
Footswitch was plugged in
after the MPD32 was
powered on.
Stuck notes due to
incomplete MIDI data.
Footswitch was plugged in
after power was turned on.
Clock source on MPD32 set
to "Internal".
Software DAW is not in play
mode.
Controller minimum value is
set higher than its maximum.
Software does not support
MMC messages, MIDI
START/STOP or the MIDI
CC mode.
16 Level function is engaged.
Full Level feature is engaged.
34
SOLUTION
Please make sure that the MPD32 is connected to your
computer and that the computer is powered on.
If using a power adapter, please make sure that the
adapter is plugged into a live power outlet.
Check your computer's USB connection to confirm that
the MPD32 is recognized. If necessary, replug the
connection and restart your computer.
If controlling an external hardware module, make sure
that the MPD32's MIDI OUT is connected to the device's
MIDI IN port.
Restart the software application with the controller
plugged in.
Unplug the MPD32 from the USB hub and connect
directly to your computer.
Ensure that the MPD32 or "USB" MIDI device is listed as
an active MIDI source in your application. Usually, the
MIDI settings can be accessed through the application's
Preferences menu.
Make sure that the MPD32 is sending MIDI information
on the channel that the target device expects.
Turn the unit's power off, wait a moment and then turn it
on again.
Turn the unit's power off, wait a moment and then turn it
on again.
With the footswitch plugged in, turn the unit's power off,
wait a moment, and turn it on again.
In Global Mode, change the MIDI Clock setting to
"External". Also, make sure that your software is set to
send MIDI Clock to the MPD32.
If your software DAW is not playing, it will not be sending
clock.
Edit the controller and set the minimum value to be lower
than the maximum.
Edit the transport control to send MIDI messages
instead. Make sure that the Transport mode on the
MPD32 matches the receive mode of your software.
When engaged, the 16 Level function will map the last
hit pad to all 16 pads. Deactivate 16 Level to return to
normal operation.
When engaged, the Full Level function will cause all the
pads to output maximum velocity, no matter how hard
they are hit. Turn off Full Level to return to normal
operation.