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Summary of Contents for Concordia Integra 1
- Page 1 INTEGRA 1 User Guide...
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Page 3: Table Of Contents
Table of Contents Important Safety Information ......1 The INTEGRA 1 System ........2 The INTEGRA 1 System Components ..... 3 Touch Pad ..........3 Product Outlet ........3 Power Switch ..........3 Drain Tray and Grate .......3 ... - Page 4 Flavor and the Flavor System ......18 Flavor Storage ..........18 Replacing Empty Flavor Boxes ......18 To remove connector ........18 To replace syrup/sauce box ......19 Chocolate Sauce ..Error! Bookmark not defined. Flavor Warming CircuitError! Bookmark defined.
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Page 7: Important Safety Information
Important Safety Information The safety of you and your customers is important to Concordia. The INTEGRA 1 dispenses hot liquids and steam. Please follow all safety precautions outlined in this manual, in order to reduce the risk of electric shock, burns, and/or injury to persons or property. -
Page 8: The Integra 1 System
The INTEGRA 1 System The INTEGRA 1 includes a Concordia espresso machine. The espresso system grinds fresh whole beans, brews fresh espresso, steams fresh milk, and delivers a perfect, freshly brewed, gourmet espresso beverage. Customer Service (800) 778-0990... -
Page 9: The Integra 1 System Components
The INTEGRA 1 System Components 1. Touch Pad SHOWN IN TOP PHOTO. The touch pad provides a user- friendly interface for selecting and pouring beverages. 2. Product Outlet SHOWN IN TOP PHOTO. The product outlet is where drinks and hot water are dispensed. -
Page 10: Using The Espresso System
Using the Espresso System The power switch is located on the panel behind the refrigeration unit door. 1. Press the power switch to the ON position to start the machine. 2. Close the door. Machine will not warm up if the door is open. -
Page 11: Touch Pad
Touch Pad Touch Pad Description 1. OPTIONS THESE BUTTONS DETERMINE OPTIONS FOR DRINKS. DECAF Decaffeinated beans will be used when pouring the selected espresso-based drink. EXTRA SHOT An extra shot of espresso is added to the selected espresso-based drink. LARGE CUP The drink poured will be 12oz/360mL. - Page 12 ESPRESSO Espresso is poured. HOT CHOCOLATE Hot chocolate is poured. MOCHA Mocha is poured. 3. ADDITIONAL OPTIONS ADD MILK Will pour milk. HOT WATER Will pour hot water. 4. CANCEL BUTTON CANCEL Will clear current selection(s) or stop the pouring of a drink.
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Page 13: Pouring Drinks
Pouring Drinks Product Outlet Drinks are dispensed at the product outlet. Before selecting a drink, the customer places their selected cup directly under the drink, the customer places their selected cup directly under the product outlet. product outlet. 1. Place Cup Under Product Outlet 1. - Page 14 Sample Drinks LATTE TO SELECT A REGULAR LATTE: Press the LATTE button TO SELECT A LARGE LATTE: Press the LARGE CUP button Press the LATTE button MOCHA TO SELECT A LARGE MOCHA: Press the LARGE CUP button Press the MOCHA button Drink Variations Make it Decaf Decaf simply means the drink will be made with decaffeinated...
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Page 15: Machine Software Overview
Machine Software Overview Software Programming Menu Accessing the Programming Menu Press the PROGRAM button three times, slowly. You should hear a tone after each press. The display will change from SELECT DRINK to SELECT CATEGORY. Scrolling in the Menu Press the SCROLL DOWN arrow to scroll forward. Press the SCROLL UP arrow to scroll in reverse. -
Page 16: Check Grand Total Drink Statistics
Check Grand Total Drink Statistics • Press the PROGRAM button once • The drink GRAND TOTAL appears in the display • Display will automatically return to SELECT DRINK after a few seconds Detailed Total Drink Statistics • Press the PROGRAM button three times (press slowly, you should hear a tone after each press) •... -
Page 17: Software
Software Below is a list of INTEGRA 1 software categories. For information and instructions on adjusting these settings, please contact Customer Service for assistance. Programming Menu Informational Screens • GRAND TOTAL Will display the total number of drinks dispensed. •... - Page 18 • SYRUP TIMINGS Displays the flavor dosage of drinks, in seconds of pour time. • DRINK PRICES Displays the prices for each drink. • SPECIAL FEATURES This category enables or disables the following features: vending, grounds bin, decaf, hot water button, or steamed milk button.
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Page 19: Service Switch
Service Switch Located behind the left door and below the water and steam gauges, the service switch is used to place the unit in either SERVICE or RUN mode. The Service Switch in the SERVICE position • The machine will beep and the display will read SERVICE KEY •... -
Page 20: Beans And The Bean Hopper
Beans and the Bean Hopper The INTEGRA 1 is configured to deliver both regular and decaffeinated espresso beverages. Whole espresso roast beans are placed in the bean hopper compartments, which are gravity fed to the grinders. Always use fresh, whole espresso roast beans to ensure a quality beverage. -
Page 21: The Hopper Stopper
The Hopper Stopper When removing a bean hopper with beans, the hopper stopper prevents beans from passing through the hopper chute. Using the Hopper Stopper 1. To insert a hopper stopper, slide it between the beans and the interior hopper wall. 2. -
Page 22: Milk And The Milk System
The INTEGRA 1 features an on-board refrigeration unit to house the milk used for drinks. The refrigeration unit is designed to accommodate one milk container, up to one gallon/4-liters. The following types of milk can be used in the INTEGRA 1: • Whole •... -
Page 23: Checking Refrigeration Unit Temperature
Checking Refrigeration Unit Temperature The temperature for the refrigeration unit is always displayed in the machine’s LCD. If the refrigeration unit door has been open for an extended period, it is normal that the temperature will rise. To have the refrigeration unit return to the proper temperature, close the refrigeration unit door and check the temperature in an hour. -
Page 24: Flavor And The Flavor System
Flavor and the Flavor System The INTEGRA 1 is equipped to provide chocolate sauce for customer drinks. chocolate sauce automatically dispensed and infused into the milk at the push of a button. This infusion results in an even distribution of the flavor throughout the drink. -
Page 25: To Replace Syrup/Sauce Box
3. Grasp connector with other hand 4. Using thumb, push on left side of connector handle to release the connector and then pull from nozzle Connector Nozzle Once the nozzle is removed from the connector, remove the empty box from the flavor storage area. Do NOT place the nozzle on the floor. -
Page 26: Chocolate Sauce
WARNING : Do not try to insert the nozzle without holding the connector, or the connector may be pushed into the box. Chocolate Sauce It is necessary to pre-warm the chocolate sauce before use. The minimum temperature must be 85°F/29°C; otherwise, it will not flow properly. -
Page 27: Cleaning And Maintenance
INTEGRA 1 MUST be cleaned and maintained on a regular basis. Concordia cleaning products must be used in order to ensure proper cleaning and to maintain machine warranty. Please see page 25 for ordering information. -
Page 28: Daily Cleaning Procedures
Daily Cleaning Procedures Daily cleaning and maintenance can be performed in less than 15 minutes a day! 1. Clean the milk system 2. Clean the brew group 3. Empty grounds bin 4. Clean the drain grate and drain tray 5. Clean exterior surfaces 6. -
Page 29: Clean Drain Grate And Drain Tray
To empty the grounds bin: 1. Open front machine doors. 2. Remove the grounds bin (black box). 3. Discard the used grounds into a waste receptacle. Keep the grounds bin out of machine for at least six seconds – this will clear the EMPTY GRNDS BIN message from the LCD display. -
Page 30: Clean Interior Of Refrigeration Unit
Clean Interior of Refrigeration Unit 1. Remove the milk container. 2. Using a cloth or paper towel, wipe up any spilled milk. 3. Use a mixture of soap and water to clean interior walls of refrigeration unit, and pick-up tube. 4. -
Page 31: Replacing Upper Piston O-Ring
WARNING : Do not wash a bean hopper in a dishwasher. 5. Dry the inside of the bean hopper. 6. Ensure the hopper stoppers are in place. 7. Refill the bean hopper compartments with beans. 8. Place the bean hopper in its proper position on machine. 9. - Page 32 IMPORTANT: Remove all caked-on coffee grounds from the groove-front and back. Customer Service (800) 778-0990...
- Page 33 Customer Service (800) 778-0990...
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Page 34: Preventive Maintenance
Preventive Maintenance must be preformed every 10,000 drinks by a Certified Technician. The INTEGRA 1 is equipped to monitor the total drink statistics, and display a REQUEST PM message when the machine reaches 10,000 drinks. -
Page 35: Ordering Cleaning And Replacement Items
Ordering Cleaning and Replacement Items The following items can be ordered for the INTEGRA 1: PART Hopper Stopper Quick Reference Guide: Brew Group and Milk System Cleaning Card Quick Reference Guide: Flavor System Cleaning Card 6-Month Cleaning Kit ( includes Milk System Cleaner #1, Milk System... -
Page 36: Operational Messages
Operational Messages DISPLAY WHAT TO DO MESSAGE Clean the brew group. For cleaning BREW CLEAN DUE procedures, cleaning card included with the machine. Clean the milk system. For cleaning MILK CLEAN DUE procedures, cleaning card included with the machine. The milk system must be cleaned to RUN MILK CLEAN! resume operation. - Page 37 DISPLAY WHAT TO DO MESSAGE The refrigeration unit temperature is displayed on the LCD at all times. A refrigerator temperature of 42°F/6°C or greater is considered high. Machine will beep in warning. Refrigerator Make sure the refrigeration unit door is temperature closed.
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Page 38: Error Messages
Error Messages DISPLAY WHAT TO DO MESSAGE Make sure incoming water supply valve is open. This valve controls the water CHK WATER supply to the machine. SUPPLY If error persists, call Customer Service. Make sure incoming water supply valve is open. This valve controls the water supply to the machine. -
Page 39: Troubleshooting
Troubleshooting MACHINE WHAT TO DO SYMPTOM Make sure machine’s power switch is turned “ON,” see page 4. Display is blank Make sure the power cord is plugged into the wall receptacle. Check milk containers refrigeration unit. Make sure the milk pickup tube is inserted all the way into the milk container, see page 16. - Page 40 MACHINE WHAT TO DO SYMPTOM Clean the brew group. See the cleaning card included with the machine. The machine needs to be recalibrated. Espresso is bitter Call Concordia for assistance. The espresso beans are stale. Use fresh beans. Cappuccino milk Clean the milk system.
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Page 41: Faq
Can I use different types of espresso roast beans? Yes. You are free to choose the type of bean that you will use in the INTEGRA 1. If you plan to change the type of beans being used, you must schedule a calibration service call. - Page 42 DUE. For complete information on the cleaning timers, see page 21. How do I check the daily drink statistics? Your espresso machine tracks both daily and cumulative drink statistics. For step-by-step directions on checking drink statistics, see page 10. Where do I purchase espresso roast coffee beans? Espresso roast beans can be purchased from retail and wholesale stores, as well as directly from the roaster.
- Page 43 For complete directions on cleaning the milk system, see the cleaning card included with the machine. I cleaned my machine, and several hours later the display reads MILK CLEAN DUE. The milk clean cycle is required every 24 hours or every 100 drinks.
- Page 46 Concordia Coffee Systems 1287 120 Avenue NE Bellevue, WA 98005 PN 2900-262 Rev D...
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