Concordia INTEGRA 4 User Manual
  1. Manuals
  2. Brands
  3. Concordia Manuals
  4. Coffee Maker
  5. INTEGRA 4
  6. User manual

Concordia INTEGRA 4 User Manual

Coffee systems
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
INTEGRA 4
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the INTEGRA 4 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Concordia INTEGRA 4

Summary of Contents for Concordia INTEGRA 4

  • Page 1 INTEGRA 4 User Guide...

  • Page 2: Table Of Contents

    Table of Contents Important Safety Information ........1   The INTEGRA 4 System ........2  The INTEGRA 4 System Components ..... 3  Touch Pad ..........3     Product Outlet ..........3     Power Switch ...........3     Drain Tray and Grate ........3  ...
  • Page 3 Checking Refrigeration Unit Temperature ....18   Flavor and the Flavor System ....... 19   Flavor Storage ..........19  Replacing Empty Flavor Boxes ......20  Bookmark To remove connectorError! defined.   To replace syrup/sauce box ....... 20   Chocolate Sauce ..........21  Cleaning and Maintenance ........

  • Page 5: Important Safety Information

    Important Safety Information The safety of you and your customers is important to Concordia. The INTEGRA 4 dispenses hot liquids and steam. Please follow all safety precautions outlined in this manual, in order to reduce the risk of electric shock, burns, and/or injury to persons or property.

  • Page 6: The Integra 4 System

    The INTEGRA 4 System The INTEGRA 4 espresso machine grinds fresh whole beans, brews fresh espresso, steams fresh milk, and delivers a perfect, freshly brewed, gourmet espresso beverage. Customer Service (800) 778-0990...

  • Page 7: The Integra 4 System Components

    The INTEGRA 4 System Components 1. Touch Pad SHOWN IN TOP PHOTO. The touch pad provides a user- friendly interface for selecting and pouring beverages. 2. Product Outlet SHOWN IN TOP PHOTO. The product outlet is where drinks and hot water are dispensed.

  • Page 8: Using The Espresso System

    Using the Espresso System Starting the System The power switch is located on the panel behind the refrigeration unit door. 1. Press the power switch to the ON position to start the machine. 2. Close the door. Machine will not warm up if the door is open.

  • Page 9: Touch Pad

    Touch Pad 1. OPTIONS THESE BUTTONS DETERMINE OPTIONS FOR DRINKS. DECAF Decaffeinated beans will be used when pouring the selected espresso-based drink. EXTRA SHOT An extra shot of espresso is added to the selected espresso-based drink. LARGE CUP The drink poured will be 16oz/480mL. COLD DRINK The drink will be poured using cold milk.
  • Page 10 MOCHA Mocha is poured. CAPPUCCINO Cappuccino is poured. ESPRESSO Espresso is poured. BREWED COFFEE Brewed coffee is poured. HOT CHOCOLATE Hot chocolate is poured. CHAI LATTE Chai Latte is poured. STEAMED MILK Steamed milk is poured. 4. ADDITIONAL OPTIONS ADD MILK Will pour milk.

  • Page 11: Pouring Drinks

    Pouring Drinks Product Outlet Drinks are dispensed at the product outlet. Before selecting a Drinks are dispensed at the product outlet. Before selecting a drink, the customer places their selected cup directly under the drink, the customer places their selected cup directly under the product outlet.

  • Page 12: Sample Drinks

    Sample Drinks LATTE TO SELECT A REGULAR LATTE: Press the LATTE button TO SELECT A LARGE LATTE: Press the LARGE CUP button Press the LATTE button MOCHA TO SELECT A LARGE MOCHA: Press the LARGE CUP button Press the MOCHA button TO SELECT A MOCHA WITH EXTRA CHOCOLATE: Press the CHOCOLATE button Press the MOCHA button...

  • Page 13: Machine Software Overview

    Machine Software Overview Software Programming Menu Accessing the Programming Menu Press the PROGRAM button three times, slowly. You should hear a tone after each press. The display will change from SELECT DRINK to SELECT CATEGORY. Scrolling in the Menu Press the SCROLL DOWN arrow to scroll forward. Press the SCROLL UP arrow to scroll in reverse.

  • Page 14: Check Grand Total Drink Statistics

    Check Grand Total Drink Statistics • Press the PROGRAM button once • The drink GRAND TOTAL appears in the display • Display will automatically return to SELECT DRINK after a few seconds Detailed Total Drink Statistics • Press the PROGRAM button three times (press slowly, you will hear a beep after each press) •...

  • Page 15: Software

    Software Below is a list of INTEGRA 4 software categories. For information and instructions on adjusting these settings, please contact Concordia Customer Service for assistance. Programming Menu Informational Screens • GRAND TOTAL Will display the total number of drinks dispensed.
  • Page 16 • SYRUP TIMINGS Displays the flavor dosage of drinks, in seconds of pour time. • DRINK PRICES Displays the prices for each drink. • SPECIAL FEATURES This category enables or disables the following features: vending, grounds bin, decaf, hot water button, or steamed milk button.

  • Page 17: Service Switch

    Service Switch Located behind the left door and below the water and steam gauges, the service switch is used to place the unit in either SERVICE or RUN mode. The Service Switch in the SERVICE position • The machine will beep and the display will read SERVICE KEY •...
  • Page 18 Customer Service (800) 778-0990...

  • Page 19: Beans And The Bean Hopper

    Beans and the Bean Hopper The INTEGRA 4 is configured to deliver both regular and decaffeinated espresso beverages. Whole espresso roast beans are placed in the bean hopper compartments, which are gravity fed to the grinders. Always use fresh, whole espresso roast beans to ensure a quality beverage.

  • Page 20: The Hopper Stopper

    The Hopper Stopper When removing a bean hopper with beans, the hopper stopper prevents beans from passing through the hopper chute. Using the Hopper Stopper 1. To insert a hopper stopper, slide it between the beans and the interior hopper wall. 2.

  • Page 21: Milk And The Milk System

    The INTEGRA 4 features an on-board refrigeration unit to house the milk used for drinks. The refrigeration unit is designed to accommodate standard, off-the-shelf 1-gallon milk container. The following types of milk can be used in the INTEGRA 4: • Whole • • • Non-Fat WARNING : Do NOT use any type of flavored milk in the milk delivery system.

  • Page 22: Checking Refrigeration Unit Temperature

    Checking Refrigeration Unit Temperature The temperature for the refrigeration unit is always displayed in the machine’s LCD. If the refrigeration unit door has been open for an extended period, it is normal that the temperature will rise. To have the refrigeration unit return to the proper temperature, close the refrigeration unit door and check the temperature in an hour.

  • Page 23: Flavor And The Flavor System

    Flavor and the Flavor System The INTEGRA 4 is equipped to provide multiple flavors for customer drinks. These flavors are automatically dispensed and infused into the milk at the push of a button. This infusion results in an even distribution of the selected flavor throughout the drink.

  • Page 24: Replacing Empty Flavor Boxes

    Replacing Empty Flavor Boxes Before replacing a flavor box, verify the bag is empty. For chocolate syrup boxes, the bag inside the box may crease or partially collapse and it may only be necessary to manipulate the bag for chocolate sauce to flow properly. For instructions on how to do this, please call Customer Service.

  • Page 25: Chocolate Sauce

    3. Clean the nozzle and o-ring thoroughly with a wet cloth, to remove any debris, provide lubrication, and remove syrup or sauce residue. IMPORTANT : Make sure the black o-ring seal located at the tip of the nozzle is wet upon reinsertion. Re-inserting a dry o- ring may result in leaks.

  • Page 26: Cleaning And Maintenance

    INTEGRA 4 MUST be cleaned and maintained on a regular basis. Concordia cleaning products must be used in order to ensure proper cleaning and to maintain machine warranty. Please see page 25 for ordering information.

  • Page 27: Daily Cleaning Procedures

    Daily Cleaning Procedures Daily cleaning and maintenance can be performed in less than 15 minutes a day! 1. Clean the milk system 2. Clean the brew group 3. Empty grounds bin 4. Clean the drain grate and drain tray 5. Clean exterior surfaces 6.

  • Page 28: Empty Grounds Bin

    Empty Grounds Bin The grounds bin holds the used espresso grounds. The EMPTY GRNDS BIN message will appear on the display every 35 drinks. SELECT DRINK EMPTY GRNDS BIN To empty the grounds bin: 1. Open the left front machine door. 2.

  • Page 29: Clean Interior Of Refrigeration Unit

    2. Pull air filter forward to remove. 3. If dirty, replace with new air filter. To order an air filter, call Concordia Customer Service. NOTE: Failure to replace a dirty air filter may cause damage to the machine’s cooling system.

  • Page 30: Clean The Bean Hopper

    Clean the Bean Hopper 1. Insert hopper stopper each bean hopper compartment. 2. Remove bean hopper from machine. 3. Empty beans into clean container. 4. Clean the inside of both bean hopper compartments with warm soapy water, and rinse thoroughly. WARNING : Do not wash a bean hopper in a dishwasher.
  • Page 31 Replacing Upper Piston O-ring continued… IMPORTANT: Remove all caked-on coffee grounds from the groove-front and back. Customer Service (800) 778-0990...
  • Page 32 Replacing Upper Piston O-ring continued… Customer Service (800) 778-0990...

  • Page 33: Preventive Maintenance

    Preventive Maintenance must be performed every 10,000 drinks by a Certified Technician. The INTEGRA 4 is equipped to monitor the total drink statistics, and display a REQUEST PM message when the machine reaches 10,000 drinks.

  • Page 34: Ordering Cleaning And Replacement Items

    Ordering Cleaning and Replacement Items The following items can be ordered for the INTEGRA 4: PART Hopper Stopper Brew Group and Milk System Cleaning Card 6-Month Cleaning Kit (includes Milk System Cleaner #1, Milk System Cleaner #2, Brew Group Cleaning tablets) To order any of these items, call Concordia Service.

  • Page 35: Operational Messages

    Operational Messages DISPLAY WHAT TO DO MESSAGE Clean the brew group. For cleaning BREW CLEAN DUE procedures, cleaning card included with the machine. Clean the milk system. For cleaning MILK CLEAN DUE procedures, cleaning card included with the machine. The milk system must be cleaned to RUN MILK CLEAN! resume operation.
  • Page 36 DISPLAY WHAT TO DO MESSAGE The refrigeration unit temperature is displayed on the LCD at all times. A refrigerator temperature of 42°F/6°C or greater is considered high. Machine will beep in warning. Refrigerator Make sure the refrigeration unit door is temperature closed.

  • Page 37: Error Messages

    Error Messages DISPLAY WHAT TO DO MESSAGE Make sure incoming water supply valve is open. This valve controls the water CHK WATER supply to the machine. SUPPLY If error persists, call Customer Service. Make sure incoming water supply valve is open. This valve controls the water supply to the machine.

  • Page 38: Troubleshooting

    Troubleshooting MACHINE WHAT TO DO SYMPTOM Make sure machine’s power switch is turned “ON,” see page 4. Display is blank Make sure the power cord is plugged into the wall receptacle. Check milk containers refrigeration unit. Make sure the milk pickup tube is inserted all the way into the milk container, see page 17.
  • Page 39 Clean the brew group. See the cleaning card included with the machine. The machine needs to be recalibrated. Espresso is bitter Call Concordia for assistance. The espresso beans are stale. Use fresh beans. Cappuccino milk Clean the milk system. See the cleaning isn’t foamy...

  • Page 40: Faq

    Can I use different types of espresso roast beans? Yes. You are free to choose the type of bean that you will use in the INTEGRA 4. If you plan to change the type of beans being used, you must schedule a calibration service call.
  • Page 41 DUE. For complete information on the cleaning timers, see page 21. How do I check the daily drink statistics? Your espresso machine tracks both daily and cumulative drink statistics. For step-by-step directions on checking drink statistics, see page 10. Where do I purchase espresso roast coffee beans? Espresso roast beans can be purchased from retail and wholesale stores, as well as directly from the roaster.
  • Page 42 Monday-Friday or Monday-Sunday, and you can program the time in five-minute intervals. This feature is adjustable through the DATE & TIME programming menu category. Please contact Concordia Customer Service for assistance in accessing and changing the setting. What are the default temperature settings?

  • Page 43: Machine Warranty

    Machine Warranty Limited Warranty Statement and Disclaimers Concordia warrants the Goods to be free from defects in materials and workmanship under normal conditions for a period of either twelve (12) months after the original date of shipment; or either 36,500 drink cycles; whichever period ends first (“Limited Warranty period”), subject to the terms set forth...
  • Page 44 (a) of merchantability, (b) of fitness for a particular purpose, or (c) arising from course of performance, course of dealing, or usage of trade. In no event shall Concordia’s liability exceed the amount of the purchase price for the Goods.
  • Page 46 Concordia Coffee Systems Customer Service 1287 120 Avenue NE USA (800) 778-0990 Bellevue, WA 98005 PN 2900-254 Rev C...

Table of Contents