Troubleshooting - Nokia 109 User Manual

3
Configuration
Security
Restore factory sett.
Select Back
Select Restore factory sett. >
Restore sett. only.
4
Security code:
Type in the security code, then select
OK.
5
Restore complete
Your phone switches off and on again.
This may take longer than usual. See
11.
Restore sett. only
Restore all
Select Back
OK Clear
OK

Troubleshooting

If you have an issue, do the following:
• Switch the phone off, and remove
the battery. After about a minute, put
the battery back in, and switch the
phone on again.
• Update your phone software:
Select Menu > Settings and Device >
Device updates.
• Restore the original factory
settings: End all calls and connections,
and select Menu > Settings and
Restore factory sett. > Restore sett.
only.
If your issue remains unsolved,
contact Nokia for repair options at
www.nokia.com/support. Before
sending your phone for repair, back up
your data, as all personal data in your
phone may be deleted.
You can also go to www.nokia.com/
support where you can find:
• Troubleshooting info
• News on apps and downloads
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