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Tally Xpress T8016 User Manual

Color laser printer
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TALLY
User Guide
Xpress T8016 Color Laser
Printer
May 2004

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Summary of Contents for Tally Xpress T8016

  • Page 1 TALLY User Guide Xpress T8016 Color Laser Printer May 2004...
  • Page 2 These materials are the property of Tally and are licensed to you for the sole purpose of giving necessary instructions in proper operation of the system. All these materials must be returned to Tally at its request. Any other use or application of these materials and the information contained herein is unauthorized and not endorsed by Tally.

  • Page 3: Table Of Contents

    Contents 1 Printer Overview....................1 Printer Parts 2 About the Control Panel 3 Selecting a Message Window Language 3 Control Panel Indicators 4 Control Panel Keys 5 Menu, Select, Previous, and Next Keys 6 2 Replacing Consumables ................... 7 Introduction 8 Consumable Life Expectancies 8 Consumables Life Expectancies Chart 10 Replacing the Fuser Unit 11...
  • Page 4 Media Sizes and Print Area 33 Page Margins 34 Image Alignment 35 Output Tray 35 Media 36 Plain Paper 38 Special Note about Custom (and Oversized) Media 39 Thick Stock 39 Envelopes 41 Glossy Media 41 Label Stock 41 Postcards 42 Transparencies (Uncoated Only) 43 Loading Media 44 Preparing the Media 44...
  • Page 5 Service Messages 105 HP-GL Error Codes and PCL Error Codes 106 PostScript Errors 107 Additional Assistance 107 6 Installing Other Accessories................. 109 Introduction 110 Antistatic Protection 110 Dual In-Line Memory Modules (DIMMs) 111 High-capacity Input Feeder (HCIF) 117 Media Trays 120 Tray Cover 121 7 Color Printing ....................
  • Page 6 Contents...

  • Page 7: Printer Overview

    Printer Overview...

  • Page 8: Printer Parts

    Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Top cover/face-down output • tray ‚ 2—Control panel and message ƒ window 3—Front cover 4—Cover Button B...

  • Page 9: About The Control Panel

    Top Internal View Button A Button B 5—Duplexer rotator 1—Transfer unit 6—Fuser unit 2—Registration rollers 7—Imaging unit cover 3—Imaging unit 4—Imaging unit cover ‡ „ † • ‚ ƒ … About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation.

  • Page 10: Control Panel Indicators

    Selecting a language in the control panel also allows media size selections to be localized. If you want to change the message window language, use the following control panel sequence (slightly dependent upon the installed options): Press Key (Until) Display Reads Online IDLE (and online LED is off) Menu...

  • Page 11: Control Panel Keys

    Control Panel Keys Function The Online key switches the printer between on line and off line status. When off line, the printer continues printing until it has finished all jobs received, but it doesn’t accept any new data. Although jobs continue to compile and print using the data already received, a job may be interrupted.

  • Page 12: Menu, Select, Previous, And Next Keys

    Menu, Select, Previous, and Next Keys Before using any of these printer configuration keys, press the Online key to take the printer off line. Function Press Select to access a menu or to choose a displayed menu option. The Menu key provides access to the configuration menu. First press the Online key to take the printer off line, and then press the Menu key to access the configuration menu.

  • Page 13: Replacing Consumables

    Replacing Consumables...

  • Page 14: Introduction

    Introduction Item Page “What is a consumable?” page 8 “What is a plane?” page 8 “What is the life expectancy of consumables?” page 9 “How do I order consumables?” page 10 “Where can I get more information?” page 11 “How do I replace the fuser unit?” page 11 “How do I replace the media feed roller(s)?”...

  • Page 15: Item

    Attention Failure to follow instructions as outlined in this manual could result in printer failure or damage. Use of non-Tally consumables or use of non-supported print media may cause damage to your printer and void your warranty. In this case, standard time and material charges might be applied to service your printer for that particular failure or damage.

  • Page 16: Consumables Life Expectancies Chart

    Item This item needs replacing Comment after... Transfer unit After replacing the REPLACE TRANSFER UNIT displays in the message transfer unit and media window. feed rollers, reset the statistics on the control See “Replacing the Transfer panel (Operator Control/ Unit” on page 25. Consumables/Item Replaced/Transfer Unit) menu.

  • Page 17: Replacing The Fuser Unit

    Replacing the Fuser Unit WARNING! The fuser can become extremely hot and cause severe burns. Make sure the printer is cool before handling it. How do I replace the fuser unit? The fuser fuses the toner onto the media. Replace the fuser unit (fuser and media feed rollers).
  • Page 18 Close the front cover. Open the front cover (button B) •, ‚. Unlock the fuser unit by sliding the two side locks forward. Lift up both levers of the fuser unit. Replacing the Fuser Unit...
  • Page 19 Grip the unit’s levers, and gently lift it out of the printer. Dispose of the used fuser according to your local regulations. Unpack a new fuser unit, lift up both levers •, grip the fuser unit by the levers, align it with the slots in the printer, and slowly lower it ‚.

  • Page 20: How Do I Replace The Media Feed Roller(S)

    How do I replace the media feed roller(s)? The media feed rollers feed media from the media tray(s) into the printer. When the media feed rollers deteriorate, media may not feed correctly from the media tray, resulting in media jams. Replace the media feed roller in each 500-sheet media tray each time you replace the fuser unit.
  • Page 21 Lift the clip at the end of the media feed rollers •, and remove the media feed rollers ‚. Align the new media feed rollers’ axis with the shaft in the media tray as illustrated and slide the shaft through the roller until the clip locks into the groove at the end of the shaft.

  • Page 22: Replacing The Imaging Unit

    Replacing the Imaging Unit The imaging unit contains 4 OPCs (Optical Photo Conductors), 4 developers, and an imaging unit transfer roller that forms the image that is developed and transferred to the media. When the imaging unit is worn out, the message REPLACE IMAGING UNIT appears.
  • Page 23 Turn off the printer •. Open the front cover (button A) ‚,ƒ. Open the imaging unit cover. Remove the used imaging unit. WARNING! Dispose of the used imaging unit according to your local regulations. Do not dispose of it by burning. Remove the new imaging unit from its protective bag.
  • Page 24 Holding the imaging unit horizontally, carefully pull the tabs straight out and completely away from the unit. Attention Do not twist the tab as you are pulling it. If any tab doesn’t pull completely out (you must be able to see the circle imprinted on the end), the imaging unit must be replaced.
  • Page 25 Remove the black protective sheet. Attention Do not touch black transfer rollers. They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty. Close the covers •, ‚. Turn on the printer.

  • Page 26: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Characters and images are created in your laser printer through a process that applies toner to the photosensitive OPCs (Organic Photo Conductors) inside your imaging unit. Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.

  • Page 27: How Should I Handle Toner Cartridges

    Coverage Black Yellow, Magenta, or Cyan 100% When a toner cartridge runs low, <COLOR> TONER LOW displays in the message window. Printing continues even though the warning appears. However, the color gradually fades, so replace the toner cartridge as soon as possible.
  • Page 28 WARNING! If you get toner in your eyes, wash it out immediately and consult a doctor. Check the message display to see which color toner is out. Remove the top cover. Gently rotate the toner levers to the unlocked (backward) position. Remove the empty toner cartridge.
  • Page 29 Remove the new toner cartridge from its box. Attention Each toner cartridge has a colored label that corresponds to a colored label to the left of the cartridge slots. Always install the toner cartridge in the slot with a label of the same color. Holding the cartridge with both hands, gently shake it seven or eight times to distribute the toner.
  • Page 30 If the toner seal didn’t pull completely out because it was pulled with too much force or it was not pulled straight up while installing toner, call Tally. Replace the top cover. In the Operator Control/Consumables/ Item Replaced/<Color> Toner (<Color>...

  • Page 31: Replacing The Transfer Unit

    Replacing the Transfer Unit The transfer unit interfaces with the roller in the imaging unit. How do I replace the transfer unit? Turn off the printer •. Open the front cover (button A) ‚, ). Attention Do not touch black transfer rollers. They are extremely sensitive to hand oils and scratches, both of which reduce print quality.
  • Page 32 Lock the transfer cartridge into the printer by pushing down on the base of the tabs until you hear a click. If you opened the imaging unit cover, close it •. Close the front cover ‚. Turn on the printer ƒ. In the Operator Control/Consumables/ Item Replaced/Transfer Unit menu choose Yes to reset the consumables...

  • Page 33: Using Media

    Using Media...

  • Page 34: Introduction

    Introduction This chapter provides information on handling, selecting, and storing media. Getting Started “How do I take care of media?” page 29 “What should I watch out for when handling media?” page 31 “What sizes of media can I use?” page 33 “What Is the imageable (printable) area”...

  • Page 35: Media Storage And Handling

    Media Storage and Handling How do I take care of media? Keep media on a flat, level surface in its original wrapper until it is time to load it. If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place.

  • Page 36: What Should I Watch Out For When Loading Envelopes

    Layered Adhesive Folded, creased, embossed, warped, or wrinkled Perforated, three-hole prepunched, or torn Too slick, too coarse, too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Cold water transfer paper Heat sensitive or cannot withstand the fusing temperature (between 316°...

  • Page 37: What Should I Watch Out For When Handling Media

    What should I watch out for when loading labels? Do not use label sheets that Have labels that easily peel off Have the backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser, causing them to peel off and media jams to occur.

  • Page 38: General Notes About Media

    What should I watch out for when loading transparencies? Do not use transparencies that Are not designed to withstand the fusing temperature of 356 degrees F (180 degrees C). Use of media not meeting this requirement will result in permanent damage to the printer. Are coated, such as transparencies designed for most color printers Have static electricity that will cause them to stick together Use transparencies that are...

  • Page 39: Media Sizes And Print Area

    Media Sizes and Print Area What sizes of media can I use? Your printer supports full-color printing on all approved media sizes. Media Media Size Printer Input Auto- Mode Source* duplex Inches Millimeters 8.2x11.7 210.0x297.0 U/M/H A4 Transp. 8.2x11.7 210.0x297.0 Transparency U/M/H 5.9x8.3...

  • Page 40: Page Margins

    What is the imageable (printable) area Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software con- straints (the amount of memory available for 0.157"...

  • Page 41: Image Alignment

    Image Alignment If for any reason, you need to change the image alignment, you can do so in several different ways: Adjust the margins or page size through your application (recommended method). Use the printer’s control panel (Administration/Engine/Image Alignment menu). Use the PostScript translate and scale operators to reduce image size and change its placement on the page (requires PostScript programming knowledge).

  • Page 42: Media

    Media Try printing your data on a plain sheet of paper first to check placement. All media is fed on the short edge. Test any stock thicker than 24 lb bond (90 g/m²) to ensure that its performance is acceptable. You should test the number of sheets of thick stock a media tray can hold to ensure that its performance is acceptable.

  • Page 43: Media Types

    How do I choose print quality? For example, in the printer driver (Features tab, Resolution [DPI] option), select Quality. You have the choice to customize the printing. For example, printing a glossy (shinier) image on plain paper is less expensive, and you don’t have to load two media types in your trays.

  • Page 44: Plain Paper

    What is the difference between “glossy plain paper,” “glossy thick 1,” “glossy stock,” and “coated stock”? A glossy plain paper print mode, whether it be for “Glossy Plain” or “Glossy Thick 1,” pertains to the amount of gloss the toner has when it is on the page. Glossy stock media type is when the media itself is shiny.

  • Page 45: Special Note About Custom (And Oversized) Media

    Approved Use only media approved by Tally for laser products. Media Weight 16–24 lb bond (60–90 g/m²) Duplexing Supported up to 28 lb bond (105 g/m²). Warning Using unsupported media such as ink jet paper will result in damaging the printer.
  • Page 46 Orientation Upper or Face up optional tray Multipur- Face down pose tray Approved Use only media approved by Tally for laser products. Media Weight Thick 1 76–99 g/m² Glossy 76–99 g/m² Thick 1 Thick 2 100–159 g/m² (plain or...

  • Page 47: Envelopes

    Tray Multipurpose tray only Capacity Up to 100, depending on the thickness of the envelopes Orientation Face down Approved Use only media approved by Tally for laser products. Media Duplexing Not supported Glossy Media Glossy Stock Media Type Glossy Plain Paper—see “Plain Paper” on page 38.

  • Page 48: Postcards

    Approved Use only media approved by Tally for laser products. Media Duplexing Not supported Notes n Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. n Avoid using labels with exposed adhesive; it may stick to the fuser, causing labels to peel off and media jams to occur.

  • Page 49: Transparencies (Uncoated Only)

    Transparencies (Uncoated Only) Media Type Transparency Input Tray All input sources Capacity Up to 100 sheets, depending on the thickness of the transparencies Orientation Upper or Face up optional tray Multipur- Face down pose tray Approved Use uncoated transparencies (also known as OHP film). We Media recommend only media recommended for laser products.

  • Page 50: Loading Media

    Loading Media How do I prepare and load the media? Preparing the Media Don’t unwrap the paper above the printer, as this might cause paper particles to fall into the printer. Don’t fan large quantities of transparency media because static electricity builds up. Take off the top and bottom sheets of a ream of paper.
  • Page 51 Slide open the media tray until it stops. Using two hands, lift it slightly to remove it from the printer and place it on a flat surface. Remove any media remaining in the tray. If necessary, adjust the two side media guides and the end media guide to the proper positions.
  • Page 52 To set the tray for A5 paper, use the provided A5 spacer. Lift the A5 spacer from its storage place in the media tray. Gently lift the end media guide to position the guide in the proper media size hole. Insert the spacer into its slot and load the A5 media.
  • Page 53 If you have removed media from the tray, stack it with the new media, even the edges, then reload it. Attention Readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage.

  • Page 54: Refilling A Multipurpose Media Tray

    Refilling a Multipurpose Media Tray Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 100 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Don’t fan large quantities of transparency media.

  • Page 55: Using Media Other Than Plain Paper

    Place the media into the multipurpose tray with the printing-side up. Using Media Other Than Plain Paper Attention Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
  • Page 56 Open the multipurpose tray and adjust the media guides to the length and width of the envelopes. Attention Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Fold the flaps. Make sure the adhesive is dry. Place the envelope stack into the multipurpose tray with the printing- side down.

  • Page 57: How Do I Load And Print Labels

    Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray. Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem. How do I load and print glossy stock? Refer to “Loading and Printing Media”...

  • Page 58: How Do I Load And Print Thick Stock

    How do I load and print transparencies? Attention Use only transparency media approved by Tally for this printer. In the printer driver (Paper tab, Media Type option), select Transparency and (Paper tab, Paper Size option), select either Letter or A4.
  • Page 59 Fan a few transparencies. Fanning a large number will build up static electricity. Load the media trays. Put media face side down in the upper or optional trays, Open the multipurpose tray and adjust the media guides to the width of the transparencies.

  • Page 60: Duplexing

    Duplexing Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side.
  • Page 61 Set the driver—for example: in the Layout tab, Duplex Options, select Long Edge (flipped horizontally as in a loose-leaf notebook), or Short Edge (flipped vertically as on a clipboard) as the Duplex option. Click OK. Duplexing...
  • Page 62 Duplexing...
  • Page 63 Maintaining the Printer...

  • Page 64: Introduction

    Introduction “How do I handle the printer?” page 58 “When does the printer need cleaning? page 60 “What cleaning materials should I use?” page 60 “How do I clean the density sensor?” page 62 How do I handle the printer? Handle the printer with care to preserve its life.
  • Page 65 WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Lift the printer from the bottom only, using the carrying grips. Make sure that two people are available to lift the printer when moving it. Do not place anything on the top of the printer.

  • Page 66: Cleaning

    Cleaning When does the printer need cleaning? Internal Cleaning Cycles The image unit performs an automatic cleaning rotation after every page of one-page simplex jobs and pages longer than 14 inches (355.6 mm), and between pages of multipage jobs, depending on the amount of processing required between pages.
  • Page 67 Make sure any parts removed during cleaning are replaced before you plug in the printer. Avoid Exterior A soft dry cloth to clean the Sharp or rough implements (such as wire control panel. or plastic cleaning pads); any liquid. A soft damp cloth to clean the Sharp or rough implements (such as wire outside of the printer.
  • Page 68 Never spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. Be careful when cleaning the inside or removing paper jams, as the fuser assembly and other internal parts become very hot. Open the front cover, and let the interior of the printer cool before handling the inside of the printer.
  • Page 69 Grasp the two tabs • on the transfer roller to lift it straight up ‚ out of the printer. Be careful not to spill toner into the printer. Attention Do not touch or scratch the black surface of the transfer roller or the density sensor window.
  • Page 70 Close the cover. Turn on the printer. Cleaning...

  • Page 71: Troubleshooting

    Troubleshooting...

  • Page 72: Introduction

    Introduction This chapter explains automatic jam recovery, discusses how to locate, remove and prevent media jams, presents tables of common status messages, and actions you should take when a specific problem occurs, and provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

  • Page 73: Pdf File Printing

    PDF File Printing Your printer has the ability to print PDF files directly just as it does for PostScript and PCL files. This can be a time-saving feature. Direct printing removes the need to open the file in an application, such as Acrobat Reader, then print the file via a PostScript or PCL driver.

  • Page 74: Preventing Media Jams

    To correct the problem, increase the amount of time allowed before the PS Wait Timer expires. The factory default setting for this timeout is 120 seconds. Doubling the value to 60 seconds in the Administration/Communications/ Timeouts/PS Wait Timeout menu should correct most problems, or the value can be set to 0 seconds, which effectively makes the timeout period infinite.

  • Page 75: Automatic Jam Recovery

    Make sure that... Avoid... You load the media (for single-sided Buildup of transparencies in the output tray (buildup causes static pages) printing-side up in the electricity). 500-sheet media trays or printing-side down in the multi- purpose tray (many manufacturers place an arrow on the end of the wrapper to indicate the printing side—if you can’t determine which side of the media to print on,...

  • Page 76: Understanding Media Jam Status Messages

    the fuser, and delivered via the paper exit unit to the media exit tray, which is the top of the printer. Output tray = Duplexer Toner cartridges Fuser unit Imaging unit Duplexer Transfer unit Multipurpose tray Controller Upper media tray High-capacity input feeder Understanding Media Jam Status Messages...

  • Page 77: Clearing Media Jams

    Message Location of Jam Access Page Reference Multipurpose tray Multipurpose tray page 73 MEDIA JAM FEED Tray 1 Upper media tray page 74 (Optional) Tray 2 High Capacity page 75 or Tray 3 Input Feeder (HCIF) Output tray Output tray page 76 A misfeed jam may be as simple as a sheet of media not being picked, or it may be that the media was picked but...

  • Page 78: Media Jam Duplex

    WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. If, after clearing the media jam, the jam message in the control panel window persists, open and close the front cover. This should clear the jam message.

  • Page 79: Media Jam Feed

    Media Jam Feed Multipurpose Tray Jams Remove the jammed media from the multipurpose tray. Close the multipurpose tray. Open the front cover (button A) •, ‚. Check for media scraps inside the printer. Close the front cover. Clearing Media Jams...
  • Page 80 Open the multipurpose tray and replace its media. Upper Media Tray Jams Remove the media tray. Pull out the jammed media. Even up the front edges of the media currently in the tray. Remove any remaining media from the printer. Clearing Media Jams...
  • Page 81 Open the front cover (button A •, ‚). Check for any media scraps inside the printer. Close the printer’s cover. Reinsert the media in the tray printing face up. Attention Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct.

  • Page 82: Output Tray Jams

    Pull out the jammed media in the tray(s). Open the front cover (button A) •, ‚. Check for any media scraps inside the printer. Close the front cover. Reinsert the media in the tray. Even up the front edges of the media currently in the tray.

  • Page 83: Media Jam Fuser

    Media Jam Fuser The MEDIA JAM FUSER message covers both the jams near the imaging unit and the fuser unit. WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. Near Imaging Unit Open the front cover (button A) •, ‚.

  • Page 84: Near Fuser Unit

    Near Fuser Unit Media that hasn’t fully passed through the fuser contains unfused toner that can dirty your hands, clothes, or other items. If you get toner on your hands, wash them in cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible.

  • Page 85: Media Jam Registration

    Close the front cover. Media Jam Registration A registration jam occurs when the media does not pass through the registration sensor in the registration roller unit below the imaging unit. Open the front cover (button A) •, ‚. Locate the registration rollers (one is black and one is metallic).

  • Page 86: Mismatch Jam

    Close the chute assembly. Repeat for all media trays, if necessary. Slide the tray(s) back into the printer. Close the front cover. Mismatch Jam MISMATCH JAM may occur if the transparency sensor in the printer detects the wrong media type. Open the front cover (button A) •,‚.

  • Page 87: Solving Problems

    Solving Problems Media Jams and Media Transport Problems Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several The front edges of Remove the media and even up the front sheets go the media are not...
  • Page 88 Symptom Cause Solution Media is The wrong media tray Envelopes, labels, postcards, and Thick 3 jamming. is used. can be printed only from the multipurpose tray. The media is not Remove the jammed media and reposition correctly positioned in the media properly in the tray. the tray.
  • Page 89 Symptom Cause Solution Media is Transparency (OHP) Try loading about 100 pages of plain paper jamming media being fed from first in the tray to give more height to the (Cont.). the upper or optional transparency stack to reach the feed rollers. trays is not feeding correctly.

  • Page 90: Other Problems

    Other Problems Symptom Cause Solution Printer power The power cord is Set the power switch off (O position), then is not on. not correctly remove the power cord from the outlet plugged into the and plug it back in, then set it back to the outlet.
  • Page 91 AC frequently. connected to the outlet, and turn the unit back on. AC outlet. A system error Contact Tally Support with the error occurred. information. Printing takes The printer is set to It takes more time to print with special too much time.
  • Page 92 Remove the media tray that you are not installed printing from and reinsert it completely correctly. into the printer. There is a foreign Turn off the printer and remove the object stuck inside object. If you cannot remove it, contact the printer. Tally. Solving Problems...
  • Page 93 Symptom Cause Solution The printer The image unit Wait. Printer automatically resumes. pauses pauses to perform This process is provided to ensure periodically. an automatic reliable printer operation with optimum cleaning rotation output quality. See “Internal Cleaning after every page of Cycles”...
  • Page 94 Symptom Cause Solution The printer is The printer is not on Put the printer on line and verify that the not receiving line. message window displays IDLE. data from the The emulation has Print a status page. computer. been changed from (The Data Auto Detect to an indicator...
  • Page 95 Symptom Cause Solution Nothing is There is a Keypad Handle according to the message printed. Locked, a media displayed. For example, if the keypad is jam, or other locked, check to see if the printer’s in message on the Network Mode and someone else has control panel.

  • Page 96: Printing Quality

    Printing Quality Symptom Cause Solution Vertical The imaging unit, Confirm the proper installation of the items, white lines transfer roller, or fuser and check them for damage. If necessary, appear in unit are is replace them. image. misinstalled, old, or damaged.
  • Page 97 Symptom Cause Solution Irregular The media is moist Remove the moist media and replace it from humidity or with new, dry media. print or having water spilled mottled on the paper supply. image appears. The transfer roller or Confirm the proper installation of the items, fuser unit may be and check them for damage.
  • Page 98 Symptom Cause Solution Small The media is is too Remove the dry media and replace it with marks dry. new media. Store media wrapped and in a occur in relative humidity of at least 30%. or near The transfer roller or Confirm the proper installation of the items, halftone fuser unit may be...
  • Page 99 Symptom Cause Solution Entire The imaging unit is old Remove the imaging unit and check for sheet is or damaged. damage. If necessary, replace it. printed in The printer is Use a power source with the proper black or connected to an outlet specifications.
  • Page 100 Symptom Cause Solution Abnormal The imaging unit may Remove the imaging unit, and check for areas be old or damaged. damage. If necessary, replace it. (black or Unsupported media is Use approved media. See “Media” on page white being used. spots) appear.
  • Page 101 Symptom Cause Solution Colors are The color registration At setup, and any time the printer is or calibration is not moved, adjust the side-to-side (scan registering correct. direction) color registration. See “Color properly; Registration” on page 124. colors are mixed or have page-to- page...

  • Page 102: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Status messages are not displayed while the printer is off line.
  • Page 103 This message... means... do this... The indicated item Replace the indicated <X> LIFE LOW <X> is low, such as item. If necessary, reset the transfer unit. the consumables count in the Operator Control/ Consumables/Item Replaced menu. The imaging unit will automatically reset its consumables count.
  • Page 104 This message... means... do this... The Job Accounting This message should be ACC FILE 95% FULL File is 80, 85, 90, or taken care of 95% full. immediately because it ACC FILE 90% FULL may be masking another problem. ACC FILE 85% FULL Once the accounting message is cleared, can ACC FILE 80% FULL...
  • Page 105 This message... means... do this... An attempt to reduce Reset the accounting ACC FILES NOT the size of the files. EMPTY SHRUNK accounting files has TO %D been made unsuccessfully because the size of files is bigger than the space required. The job or paper This message should ACC <X>...
  • Page 106 This message... means... do this... The Cancel key has Press Select and the job CANCELLING JOB been pressed, and in the print queue will be the print job in the canceled. print queue is being canceled. The color profile Install the correct CMM CMM ERROR <X>...
  • Page 107 MISSING The printer is on line, No action needed. IDLE but no jobs are in process. The imaging unit life Call Tally for service. IMAGING UNIT LIFE When replaced, the is low. imaging unit will automatically reset its consumables count.
  • Page 108 T8016 imaging unit. If you are using a genuine imaging unit and still receive this error, contact Tally Support. Media has jammed in Locate and remove the MEDIA JAM DUPLEX the duplexer.
  • Page 109 This message... means... do this... The media detected Change the media in the MEDIA TYPE in the tray doesn’t tray or change the MISMATCH match the media size media size or type or type setting. setting. Media has jammed Locate and remove the MISMATCH JAM near the jam.
  • Page 110 This message... means... do this... The specified item Call Tally for REPLACE <X> <X> needs to be replacement of the replaced, such as the specified item. transfer unit, and the imaging unit. The reset accounting Wait. No other action RESETTING operation is in needed.

  • Page 111: Service Messages

    Reboot the printer. This CALL FOR SERVICE detected with the item often clears the service <X> indicated <X> in the message indicator, and service message. printer operation can resume. If the condition persists, contact Tally. Status, Error, and Service Messages...

  • Page 112: Hp-Gl Error Codes And Pcl Error Codes

    HP-GL Error Codes and PCL Error Codes The following tables list error codes that could appear on the printer message window when running the HP-GL, PCL or PCLXL emulation. HP-GL Error Description Error Description Code Code Not enough memory for job. Not enough memory for job.

  • Page 113: Postscript Errors

    PostScript errors. You must reboot the printer after turning on the error handler for it to take effect. Additional Assistance If you’ve followed all of the instructions in this guide and still have problems you can’t solve, call Tally. Additional Assistance...
  • Page 114 Additional Assistance...

  • Page 115: Installing Other Accessories

    Installing Other Accessories...

  • Page 116: Installing Other Accessories

    Introduction Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. This chapter provides information about the following accessories: Dual In-Line Memory Additional memory must be 32, 64, 128, or 256 MB Modules (DIMMs) PC-100 Compliant SDRAM DIMMs, up to a (two available slots)

  • Page 117: Dual In-Line Memory Modules (Dimms)

    Dual In-Line Memory Modules (DIMMs) Dual in-line memory modules (or DIMMs) are compact circuit boards with surface-mount memory chips. Your T8016 printer comes with 256 MB SDRAM printer memory. However, you can upgrade the T8016 to a maximum of 512 MB of RAM through the installation of additional DIMMs.
  • Page 118 Maximum Performance Monochrome Color Simplex Duplex Simplex Duplex Quality S/Q Fine Fine Fine Fine Letter/ 256 MB 256 MB Legal 288 MB Notes: S = Standard, Q = Quality Dual In-Line Memory Modules (DIMMs)
  • Page 119 Installation Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 110. In addition, always handle circuit boards by the edges only. If you are not to the point when you are able to print an advanced status page (with the control panel’s Print Status? button) yet, skip to step 2.
  • Page 120 Remove the controller board from the printer. Loosen two screws, one on each end of the I/O connector panel, and, using the tab on the lower side of the connector panel, pull the controller board from the printer. Position the controller board on a flat surface so the controller board lies flat and the...
  • Page 121 Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position. Observe the keyed side of the DIMM to align it with the con- nector. When seated, the DIMM stands upright, firmly in place. If you cannot snap the DIMM into place, do not force it.
  • Page 122 Verify that the total size of the RAM installed in your printer is listed on the startup page (control panel’s Administration/Startup Options/Do Start Page menu) or a status page (control panel’s Print Status ? button or Administration/Special Pages/Print Status menu). Dual In-Line Memory Modules (DIMMs)

  • Page 123: High-Capacity Input Feeder (Hcif)

    High-capacity Input Feeder (HCIF) Each tray in the HCIF increases your printer’s media feed capacity by 500 sheets. The HCIF is positioned under the printer, so no extra horizontal space is necessary. What’s in the Kit? High-capacity input feeder (HCIF) with two media trays (500 sheets each) High-capacity Input Feeder (HCIF)
  • Page 124 Installation WARNING! Your printer weighs approximately 77 lbs (35 kg) with consumables. Be sure to have help when lifting and moving it. Remove the HCIF from the shipping carton, and place it on a table or flat surface near the printer. Remove any tape and packing mate- rial from the HCIF.
  • Page 125 Set the printer on top of the HCIF. Be sure to align the printer and HCIF as precisely as possible. Remove the upper media tray. Remove the media tray cover from the rear of the printer. Screw in the 4 screws and tighten them.

  • Page 126: Media Trays

    Install all three media tray covers (see inset for location. Install the media trays. If you need to move the printer with the HCIF attached, unlock the casters and then move the unit. Plug the printer in and turn it on. In compliance with UL guidelines, “The appliance inlet is consid- ered to be the main disconnect device.”...

  • Page 127: Tray Cover

    Tray Cover The tray cover accessory protects the media tray(s) from dust. What’s in the Kit? Tray cover Hook the tray cover onto the tabs on the rear of the printer. If you add a high-capacity input feeder, remove the tray cover from the rear of the upper media tray.
  • Page 128 Attach the tray cover back onto the upper media tray. Tray Cover...

  • Page 129: Color Printing

    Color Printing...

  • Page 130: Introduction

    Introduction The T8016 features advanced color laser technology that produces inexpen- sive and durable color prints at 1200x1200 dpi on plain paper, envelopes, labels, thick stock, and transparencies. Color Registration Color Registration At setup, any time the printer is moved, and whenever you replace the imaging unit, adjust the side-to-side (scan direction) color registration using the following control panel sequence.
  • Page 131 Press Key (Until) Display Reads Message in Capital Letters Press the Next key until the color you want to adjust is in the message window. Press the Next key until the registration number of the color to be adjusted is set at the baseline of “0.” REGISTRATION/REGISTRATION PG REGISTRATION PG/YES REGISTRATION/REGISTRATION PG...
  • Page 132 Color Registration...

  • Page 133: Storage, Deinstallation, Shipping, And Packing

    Storage, Deinstallation, Shipping, and Packing...

  • Page 134: Storing The Printer

    Attention Failure to follow these instructions could result in permanent equipment damage. Storing the Printer Keep the following in mind when storing the printer for an extended period: Turn off the printer. Unplug the printer’s power cords and interface cables. Remove the media from all media tray(s).

  • Page 135: Deinstalling The High-Capacity Input Feeder (Hcif)

    Deinstalling the High-capacity Input Feeder (HCIF) If you don’t have an HCIF installed, skip to the following section. Remove the upper media tray. Remove the rear tray cover. Remove the four connecting screws. Reinsert the upper media tray. Deinstalling the High-capacity Input Feeder (HCIF)
  • Page 136 Replace the rear tray cover. With the help of another person, lift the printer by its carrying grips from the HCIF, and place the printer on a flat surface. WARNING! Your printer weighs approximately 77 lbs (35 kg) fully assembled. Be sure to have help when lifting and moving it.

  • Page 137: Shipping The Printer

    If yes, you need only the Repacking Kit. If no, you need both the Replacement Shipping Carton Kit and the Repacking Kit. To order either or both kits, call Tally. If you return the printer for service, be sure to write the RMA (Return...
  • Page 138 Remove the top cover and all toner cartridges. Place the toner cartridges in their original packaging and foam. Insert the toner foam spacer. Replace the top cover and secure it with tape. Shipping the Printer...
  • Page 139 Open the front cover (button A). Open the imaging unit cover. Remove the imaging unit. Replace the protective cover, foam, and tape on the imaging unit. Shipping the Printer...
  • Page 140 Store the imaging unit in its light- protected bag to protect it from light and dust. Securely tape the end to prevent toner spillage. Grip the tabs at both ends of the transfer unit • and gently lift it ‚ out of the printer.
  • Page 141 Close the imaging unit cover • and place tape as shown below ‚. Close the front cover ƒ. Slide open the media tray. Remove the media. Also remove media from the multipurpose tray, if necessary. Store the media in a dust-free area protected from humidity.

  • Page 142: Packing The Printer

    Packing the Printer Before packing the printer, verify that the actions described in the following checklist have been completed. If you’re returning the printer for service, you don’t need to return the accessories, toner cartridges, imaging unit, documentation, or power and interface cables.
  • Page 143 Packing With another person’s help, put the printer into the plastic bag, and then place the printer onto the base tray. WARNING! Your printer weighs approximately 77 lbs (35 kg) fully assembled. Be sure to have help when lifting and moving it.

  • Page 144: Strapping And Buckling

    Strapping and Buckling 2 lengths of strapping precut to the appropriate length 2 buckles to secure the strapping Thread one end of the strapping beneath the carton. Pull the two ends of the strapping together at the top of the carton. Thread both ends up through the center of the buckle.
  • Page 145 Pull the buckle against the carton as tightly as possible. Some slack may still exist. Repeat this procedure again, spac- ing the straps across the carton. Place the RMA number prominently on the carton. Attention If the RMA number is not prominently visible on the outside of the carton, processing delays will occur.
  • Page 146 Packing the Printer...

  • Page 147: A Technical Specifications

    Technical Specifications...

  • Page 148: Requirements

    Requirements Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Top View 24" (600 mm) 4 " (100 mm) 8" (200 mm) Front 6 " (150 mm) Allow enough space around the printer to allow adequate ventilation and easy servicing.
  • Page 149 With these characteristics... But away from... Close to an easily accessible A connection to the same electrical grounded power supply (on an circuit as high-current machines. exclusively dedicated power outlet) Noise-generating equipment, such that meets printer specifications. as a copier or air conditioner, and Near your computer.

  • Page 150: Power Requirements

    Attention For products installed outside North America, do not connect the groundwire to gas or water pipes or grounding for telephones. WARNING! Obstructing the ventilation grilles could present a fire hazard. Power Requirements WARNING! Connect the power plug to an outlet with the same rated voltage as the printer (120 or 240 V), and fused for at least 15 amperes.

  • Page 151: Energy Star Compliance

    ENERGY STAR Compliance The T8016 basic configuration is compli- ant with US Environmental Protection Agency (EPA) ENERGY STAR regula- tions. After a user-configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off). When a print job is received, the printer returns to normal power.

  • Page 152: Engine And Controller Specifications

    Engine and Controller Specifications Print Speed Maximum Print Speed in Print Quality Pages per Minute Standard or Quality Fine Simplex Duplex* Simplex Duplex* 10.1 A4 Thick Stock 1 A4 Transparency – – A4 Thick Stock 2 – – A4 Thick Stock 3 A4-Sized Label Sheet 10.1 A4 Thick Stock 1...

  • Page 153: Engine

    Maximum Print Speed in Print Quality Pages per Minute Standard or Quality Fine Legal 13.7 Legal Thick Stock 1 Legal Thick Stock 2 – – Legal Thick Stock 3 Letter 10.1 Letter Thick Stock 1 Letter Thick Stock 2 – –...

  • Page 154: Controller

    For increased collation performance n For increased spooling performance Toner Type: Chemical-type Packaging: User-replaceable toner cartridges Keyed toner cartridges are available from Tally. Warm-up time Typical: 90 seconds from power on, assuming normal temperatue and humidity. After New Imaging Unit Installed: 6 minutes.
  • Page 155 Resident PostScript—Level 3 (600/1200 dpi) emulations HP PCL—PCL5e—LaserJet 4000, PCL5c—Color LaserJet 4500, PCLXL—Color LaserJet 4500 PDF—Version 1.3 and below Direct printing of complex or large PDF files may require additional memory and/or a hard disk. HP-GL—7475A/7550/Draftmaster (300/600 dpi) Lineprinter—(600 dpi) Optional ImageServer (monochrome only) emulations...

  • Page 156: Electrical

    Electrical Voltage and Power Voltage and 120 volts 10% at 60 Hz 2 Hz frequency Phase Single Power Mode Average Maximum consumption Operation 450 watts 850 watts Standby 180 watts 850 watts Power saver 45 watts Certification ENERGY STAR compliant Current Mode Average...
  • Page 157 Environmental Acoustic noise Measured in Standby: 32.1 dB data by Regulation: 38 dB Max. ISO 7779 Measured in Printing: 55.8 dB Regulation: 57 dB Max. Relative Operating: 20-80% RH (noncondensing) humidity Transportation/Storage: 10–90% RH (non- condensing) Temperature Operating: 50-90.5° F (10-32.5° C) range Transportation/Storage: 32-95°...

  • Page 158: Physical

    Physical Main Body High-capacity Input Feeder Dimensions W: 17.28 in., 439 mm W: 22.48 in., 571 mm H: 17.52 in., 445 mm H: 29.37 in., 746 mm D: 25.12 in., 638 mm D: 18.74 in., 476 mm Weight Unpacked: Unpacked: (excluding 65 lbs (29.5 kg) 49.6 lbs (22.5 kg)

  • Page 159: Consumable Life Expectancies

    Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, page size, content of material printed, and page coverage (usually 5% coverage of letter/A4-size media). The actual life expectancy will vary (or be reduced) depending on these and other printing variables, including continuous (optimal consum- able life) or intermittent (for example, one-page jobs) printing, ambient temperature, and humidity.
  • Page 160 *The imaging unit (4 OPCs, 4 developers, imaging unit Notes transfer roller) life is dependent on the average number of pages or the toner coverage, whichever comes first. For example, if you print four-page simplex jobs at 5% coverage, the maximum is 45,000 pages. If you print four-page simplex jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your maximum is 15,000 pages.

  • Page 161: Menus

    Menus Configuration Chart Conventions The following conventions are used in the menu charts: Some menu choices are marked as optional, indicating that the selection appears in the menu only when the option is installed. These charts show only the top-level menus. Security Menu Configuration Security...

  • Page 162: Operator Control Menu

    Operator Control Menu Printer Configuration Operator Control Administration Security Copies 001-999 Long Edge, Short Edge, Off Duplex Off, On Collation Portrait, Landscape Orientation Upper, Multipurpose, Optional1*, Optional2* Inputbin Off, On Chain Inputbins Letter, Legal, A4, Executive, B5 JIS, A5, Statement, Folio, Mutipurpose Sz 16 Kai, 32 Kai, Com10, C5, DL, Monarch, B5 ISO, C6, Chokei 3, Chokei 4, Postcard, Custom...

  • Page 163: Administration Menu

    Administration Menu Printer Configuration Administration Security Operator Control Timeouts Resident NIC Communications Parallel Auto Default HP-GL PostScript LinePrinter Emulations PCL 5e Print Status Header Inputbin Test Page 2 Calibration Page Header Page Trailer Inputbin Special Pages Status Page Type Trailer Page CMM Profile Page Test Page 1 Do Start Page...

  • Page 164: Administration/Communications/Resident Nic/ Menu

    Administration/Communications/Resident NIC/ Menu Common Menu Administration Communications Resident NIC Emulation Mode PS Protocol CrownNet Min K Spool Def Job Prio Common EtherTalk LAN Manager NetWare TCP/IP Factory Spooling Config Soft Ethernet Ring Reset Page Reset Address Speed Speed** Auto 4 Mbps Address 16 Mbps 10 Half Duplex...

  • Page 165: Ethertalk Menu

    EtherTalk Menu Administration Communications Resident NIC CrownNet Common EtherTalk LAN Manager NetWare TCP/IP Connection Protocol Network Ident Zone Name Conventional Zone Part 1 LaserWriter Enabled Spooling Zone Part 2 Disabled HP Zoner Res Both Default Menus...

  • Page 166: Lan Manager Menu

    LAN Manager Menu Administration Communications Resident NIC CrownNet Common EtherTalk LAN Manager NetWare TCP/IP Default Protocol Printer Name Enabled Name Disabled Menus...

  • Page 167: Netware Menu

    NetWare Menu Administration Communications Resident NIC CrownNet Common EtherTalk LAN Manager NetWare TCP/IP Frame Types R/N Printer #1- 8 Printer Name Config PServer Protocol Printer Name [1] File Srv Name [1] 802.3 IPX Addr Printer Slot # Enabled Printer Name [2] Disabled PServer Name [1] Ether 2 IPX Addr...

  • Page 168: Tcp/Ip Menu

    TCP/IP Menu Administration Communications Resident NIC CrownNet Common EtherTalk LAN Manager NetWare TCP/IP** Enabled Enabled Accnting/ WINS Protocol Disabled Disabled RevChan Internet Address Pri WINS Sec WINS Accnting Protocol Addr** Addr** Scope ID Timeout Subnet SNMP Mask Port NMS 1-5 Assignment Default Router...

  • Page 169: Index

    Index Acc disabled message 97 Cancel all jobs message 99 Acc enabled message 97 Cancel job message 100 Acc file x% full message 98 Cancel key 5 Acc files got removed message 98 Cancelling job Accessories Status message 100 Cassette (see tray) 120 DIMMs 111 Cautions Dual In-Line Memory Modules...
  • Page 170 Error message Waste toner bottle 9 Continuous printing 49 Bins 103 Control panel 3 Error messages 96 EtherTalk Control keys 3 Data indicator 4 Menu 159 Extended accounting file size Menu key 6 message 101 Message window 3 Next key 6 Previous key 6 Select key 6 Face, definition 8, 154...
  • Page 171 Media key 5 Media path 69 Keypad locked message 89 Media tray 32 Keys Fill limit mark 46 Menu 6 Multipurpose 32 Next 6 Optional HCIF 32 Previous 6 Media type 37 Select 6 Media type, definition 37 Memory modules (DIMMs) Dual in-line memory modules 111 Memory/Quick Config 111 Labels...
  • Page 172 Plane, definition 8, 154 Repacking, printer 136 Please wait message 100 Resetting accounting message 104 Postcard Resolution 111, 148 Japanese size 42 Specifications 42 Power requirements 144 Select key 6 ENERGY Star, compliance 145 Service Power saving mode 87 Messages 96 Power switch 87 Service messages 96 Preventing paper jams 68...
  • Page 173 Acc file x% full 98 Upper (also known as Standard) (Tray Acc files got removed 98 1) 120 Tray 1 120 Cancel all jobs 99 Troubleshooting 66 Cancel job 100 Created files 100 Duplexing 86 Creating x file 100 Error codes 106 End job 100 Media jams 82 Extended accounting file size 101...
  • Page 174 Index...

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