Page 2
We welcome any comments on ambiguities, errors, omissions, or missing pages. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Tally is not liable for any problems resulting from unauthorized operation of the equipment.
Page 3
Preface Thank you for choosing the T8024. This is a guide on operating the T8024 and the important points to note. To understand the features fully and to use the machine correctly and effectively, please read this guide before using it.
Page 4
For situations like this, please read on... Cannot switch on the The printer does not printer. print. P. 133 P. 132 An error message appears on the operation panel. P. 152 Power saver Front Door Release Button Menu Eject Cancel Ready Error Back P.
Page 5
I want to stop printing: P. 76 I want to know how to set paper and print: Custom-size paper P. 85 Envelopes Transparencies P. 80 Two-sided printing P. 82 Two-sided on specialty paper printing P. 88 P. 90 I want to replace A paper jam message consumables: appears on the control...
You can do the following with your Using the printer efficiently! You can do the following with your printer: Help keywords are used in Windows. For information about the contents of Help and how to use it, refer to "3.4 Using Online Help". Economizing Print on both sides Using the printer efficiently!
Printing With Various Functions Help Printing a stamp such as the word ''Confidential'' as a background to the main printed text Keyword: Printing a Watermark Printing on paper inserted between transparency Printing a single document sheets several times on the same (Transparency Separators) page (Image Repeat) Keyword:...
Table of Contents Preface For situations like this, please read on... You can do the following with your printer: Type of Manuals Using This Guide Organization Conventions Safety Notes The Objective of the International Energy Star Program Chapter 1 Printer System Settings Adjusting Color Registration ....................
Page 9
Table of Contents Chapter 3 Basic Printer Operation Printer Part Names and Functions................. 62 Switching On/Off the Power ................... 66 3.1.1 Switching On the Power .................. 66 3.1.2 Switching Off the Power .................. 67 Printing From a Computer....................68 Using Online Help......................72 Canceling Printing......................
Page 10
Table of Contents Chapter 5 Control Panel Control Panel Part Names and Functions ..............110 5.1.1 LED Indicators....................110 5.1.2 Display ......................111 5.1.3 Buttons ......................112 Basic Menu Operation ....................113 5.2.1 Configuration of Basic Menu and Basic Operations........113 5.2.2 What to Do if You Make a Mistake ..............
Page 11
Table of Contents Chapter 7 Clearing Paper Jams Paper Jams........................170 Paper Jams in Multi Purpose Tray ................172 Paper Jams in the Paper Tray ..................173 Paper Jams between the Drum Cartridge and Fuser Cartridge ........175 Paper Jams in the Duplexer..................178 Paper Jams in the Tray Module (1 or 2 cassettes)............
Page 12
Table of Contents Appendix Introduction to Options and Consumables..............212 Options and Installation................. 212 Consumables ....................219 Control Panel Menu List ....................220 Specifications ......................224 Printer Specifications ..................224 Network Specifications.................. 226 Printable Area ....................227 Life Span of Consumables................... 228 Obtaining Product Information ..................
Type of Manuals The following literature is provided on the T8024 CD. The manuals are is supplied in PDF ® ® format, therefore, you need Adobe Acrobat Reader . If necessary, you can install Adobe Acrobat Reader from the T8024 CD.
Using This Guide Other Manuals Other Manuals are available for the Postscript Option and the High capacity Feeder. These manuals can be seen by selecting next from the screen above.
Page 15
Organization The present guide is divided into the following nine chapters. A brief outline of each chapter is given below. Chapter 1 Printer System Settings Describes the color registration procedures, system requirements, and network settings needed to use the printer. Chapter 2 Installing the Printer Driver Describes the procedure for installing software necessary to use the printer (the printer driver) on your computer.
Safety Notes Appendix The following information is presented in the appendix. Introduction to Options and Consumables Control Panel Menu List Specifications Life Span of Consumables Obtaining Product Information Precautions and Limitations Glossary Conventions 1. In this guide, "computer" refers to personal computer, Macintosh, workstation, and host device.
Safety Precautions To ensure safe operation of your printer, make sure you read this section thoroughly before use. This section describes the conventions used in the manual. Warnings alert you to operations that could cause death or serious injury to yourself. Cautions alert you to opera- tions that could cause bodily Heated...
Page 18
The printer weighs 34.9 kg (77 lbs) fully assembled, therefore make sure that at least two people carry it. To lift the printer, face the front and back of the printer and, with both hands, grip the recessed areas at the bottom left and right. Never try to lift the printer by grip- ping any other areas.
Page 19
When moving the printer, do not tilt it more than 10 degrees. If tilted excessively, the printer may fall over and cause injuries. After installing the tray module, lock down the brakes on the casters at the front of the tray module. Failure to lock down the brakes can cause the printer to move unexpectedly, resulting in injury.
Page 20
Precautions for Power and Earth Connections Three power specifications are listed below. The specifications that apply to your printer depend on its configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shocks. If in doubt, con- tact your dealer.
Page 21
To prevent fire or electric shocks, follow the instructions below based on your printer's configuration. If in doubt, contact your dealer. If your machine is a 220-240 V model, there is no need to attach a separate earth line since the earth connection is incorporated in the power line. Plug it into a prop- erly rated outlet.
Page 22
• Move the printer away from TV and/or radio. • Reposition the printer, TV and/or radio. • If the printer, TV and/or radio are plugged into the same outlet, unplug them, then plug them into different outlets. • Reposition the TV and/or radio antennas and cables until the interference stops. For external antennas, consult your local electrician.
Page 23
Never touch a labeled area found on or near the fuser unit. You can burn yourself. If a sheet of paper is wrapped around the fuser roller, do not try to remove it by yourself to avoid injuries or burns. Turn off the printer immediately and contact your dealer.
Page 24
Notes on Handling Consumables Never throw a toner cartridge into an open flame. It can cause an explosion and injuries. Never throw a transfer roller cartridge into an open flame. It can cause an explo- sion and injuries. Never throw a drum cartridge into an open flame. It can cause an explosion and injuries.
Page 25
Other Precautions Do not open consumables until you are ready to use them. Do not store consum- ables in the following conditions: • In high temperature or humidity • Near a naked flame • Exposed to direct sunlight • Dusty areas Before using consumables, read both the operating instructions and precautions on the packaging and the sheet which comes with the consumable.
Page 26
The Objective of the International Energy Star Program To protect the global environment and conserve energy sources, the International Energy Star Program encourages the following product features. Tally confirms the T8024 satisfies the requirements for this program. Low Power Mode Feature This product has a power-saving feature, which switches the machine to the lower mode ("Power Saver Mode 1") automatically if the machine is on and not...
Adjusting Color Registration Follow the procedure below to adjust the color registration when you first install the printer or after moving it to a new location. Refer to "5.2 Basic Menu Operation" and "Appendix B Control Panel Menu List" for information about the operation of the control panel.
1.1 Adjusting Color Registration Determining Values From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines. You can also use the densest colors of the grid to find the straightest lines. The colors printed at the highest density are those next to the straightest lines.
Page 30
1.1 Adjusting Color Registration Continued from previous page. Enter Number Y= 0 M= 0 C= 0 Using the buttons, press the buttons until you reach the value (for example, +3) displayed on the chart. Enter Number Y=+3 M= 0 C= 0 Press the button once and move the cursor to the next value.
Configuring the Printer This section describes how to confirm your system environment and how to make the necessary printer settings. 1.2.1 Compatible Systems You can use the printer locally when it is connected directly to your computer. You can use the printer through a network when it is connected to a network. Because the printer supports a variety of protocols, it is possible to share it among a number of different networks.
1.2 Configuring the Printer <USB cable connection> You can use a USB cable to connect the printer if any of the conditions below are met: However, we cannot guarantee the normal operation of all USB compatible equipment. Computers running preinstalled Windows Me, preinstalled Windows 98 Second Edition, preinstalled Windows 2000, or preinstalled Windows XP.
Page 33
1.2 Configuring the Printer TCP/IP (Windows NT 4.0/Windows 2000/Windows XP) The printer supports TCP/IP (LPD) protocol, allowing you to print by sending data through an lpr port directly to the printer from computers running Windows NT 4.0, Windows 2000, or Windows XP. To do this, you need to set the IP address of the printer and the Windows NT 4.0, Windows 2000, or Windows XP computer.
Page 34
If using TCP\IP on a network which includes a server, the recommended way of sharing the T8024 printer is to connect the printer to the server using either port 9100 or lpr and then sharing the printer from a server. This means that the optional Network protocol expansion card, required for SMB printing, would not be required.
1.2 Configuring the Printer ® NetWare Installing an optional network expansion card enables the printer to use IPX/SPX protocol. In a network environment using NetWare versions 4.1, 4.11, 4.2, or 5.1 from Novell Inc., printing is performed from NetWare client computers. Printer NetWare client NetWare server...
1.2 Configuring the Printer 1.2.2 Printer Configuration Flow This section describes the flow of printer configuration. Refer to the flow chart and confirm that each requirement is met, according to your needs. Are you using a network? With With With With With SMB TCP/IP (LPD)
Page 37
1.2 Configuring the Printer Cases When You Should Refer to the Network User Guide The following network functions are provided with the printer. For details about these functions, refer to the Network User Guide on the CD-ROM provided with the printer. In a variety of network environments, the printer gives you flexibility to: In a TCP/IP system...
1.2 Configuring the Printer 1.2.3 Setting the IP Address This section describes the procedure for setting the IP address, subnet mask, and gateway address from the control panel of the printer. Follow the procedure below. IP addresses are managed throughout the system as a whole. Specifying the wrong IP address can affect the entire network.
Page 39
1.2 Configuring the Printer Continued from previous page. TCP/IP IP Address Setup Press the Set/Eject button once. IP Address Setup The value currently set has DHCP a "*" displayed next to it. Press the button once. IP Address Setup Panel Press the Set/Eject button once.
Page 40
1.2 Configuring the Printer Setting the IP Address The IP address consists of four separate values (base 10) separated by decimal points. The four values can be set anywhere between 0 and 255. Continued from the previous step Example: • IP Address "129.249.242.179" TCP/IP •...
1.2 Configuring the Printer Setting the Subnet Mask Continued from the previous step TCP/IP IP Address Press the button once. TCP/IP Subnet Mask Press the Set/Eject button once. Subnet Mask 000. 000. 000. 000 Set the required subnet mask using the same key presses detailed in steps 12 to 15 shown above Subnet Mask 255.
1.2 Configuring the Printer 1.2.4 Setting the Protocols When the printer is shipped from the factory, all protocols except "FTP" are "Enabled" by default. You do not need to perform the operations described in this section when you connect a new printer to a network for the first time. This concludes the Printer Settings list.
Page 43
1.2 Configuring the Printer Ready to Print (The print screen. The printer is ready to print.) Press the Menu button. The menu screen appears. Menu (The menu screen) 1:System Press the button four times. Menu 5:Network Press the Set/Eject button once. 5:Network Ethernet Press the...
Page 44
1.2 Configuring the Printer Continued from previous page. Starting protocols Protocol 1. Press the Set/Eject button once. XXX indicates the protocol name. Press the button once. Disabled Protocol Port9100 2. Press the button once. Press the button once. Enabled Protocol 3.
1.2 Configuring the Printer 1.2.5 Checking Settings Print the Printer Settings list to check the content of printer settings. The Printer Settings list also contains information that is required when configuring computers for printing. Use the list to confirm that settings on the printer and the computer match.
Page 46
1.2 Configuring the Printer These settings must be made on the computer Chec Check the protocol port status...
Page 47
Chapter Installing the Printer Driver After Setting up the Printer............22 Installing the Printer Driver (Windows 95/Windows 98/Windows Me) ........25 Configuring the TCP/IP Direct Print Utility ........ 32 Installing the Printer Driver (Windows NT 4.0/Windows 2000/Windows XP/Windows 2003)... Setting Up the USB Port.............. 51...
Windows 2000 Windows XP The printer drivers are stored inside and run from the Tally T8024 auto run cd. If the CD does not either auto run or manually run by running the setup program you can add the printer drivers and utilities by searching for the relevant files on the cd.
There is reference to the Network User Guide throughout this section. This is linked from the additional documentation page. Obtaining the latest printer driver There may be new printer drivers with future upgrades and you can download the latest version of printer driver from the Tally home page.
Windows 95, Windows 98 or Windows Me in a TCP/IP environment. Network User Guide on the Tally T8024 CD-Rom for information on the TCP/IP Direct Print Utility To install the TCP/IP Direct Print Utility, the computer must meet the following requirements: Set the computer name in ASCII characters (single-byte alphanumeric letters in upper or lower case/numerals/hyphen (-)/underscore (_)).
(Windows 95/Windows 98/ Windows Me) The procedure for installing the T8024 printer driver onto Windows 95/Windows 98/ Windows Me is described in this section. Here, we will use Windows 98 as an example. Once the driver is installed, see the Network User manual for details of connecting the printer over networks.
2.2 (Windows 95/Windows 98/Windows Me) Click the I accept Button. The Tally Setup Menu is displayed. Click Install PCL Driver.
Page 53
2.2 (Windows 95/Windows 98/Windows Me) Select OK. Specify options Installed Procedure Select Start, Settings, Printers. Select the T8024, right mouse click and select properties.
Page 54
2.2 (Windows 95/Windows 98/Windows Me) Select the printer configuration tab and select any options which have been added to the printer and press OK. If you require this printer to be the default printer, select it and then right click it and select the option set as default.
Page 55
2.2 (Windows 95/Windows 98/Windows Me) Select the Details tab. This confirms that the T8024 has been correctly installed onto the lpt1 port. If using the printer in either a SMB or Netware environment and the printer has been configured for that environment, see the network user guide, select add port then select Network.
Page 56
2.2 (Windows 95/Windows 98/Windows Me) For SMB environment From the network list, search and select the printer. The printer will be displayed as "host name-p" and will be under the host name icon. The factory default for the workgroup name and host name is "Workgroup" and "TLnnnnnn" (nnnnnn: lower six digits of the Ethernet address of the printer) respectively.
Page 57
Procedure Click Start, select Settings and then Printers. The Printers window is displayed. The T8024 printer icon has been added by installation of the printer driver. Select this added printer icon and click Properties from the File menu. The Properties dialog box is displayed.
Insert the Tally Auto run CD into the CD-ROM drive. The Tally StartUp Tool dialog box appears automatically. If the Tally StartUp Tool dialog box does not appear automatically, go to My Computer and double click the CD-ROM drive icon.
Page 59
2.3 Configuring the TCP/IP Direct Print Utility Select Next. If you are prompted to install TCP/IP when Installing the TCP/IP Direct Print Utility, stop the operation. Then after you have installed TCP/IP protocol onto your computer, restart the installation again. Check the path under Destination Folder, and click Next if it is all right.
Page 60
2.3 Configuring the TCP/IP Direct Print Utility Click the Finish button to restart the computer. Note if the utility cannot be loaded using the Auto run cd. It can be loaded also by running setup from the cd in the directory shown below.
After starting up your computer, run Windows 98. Click Start, select Settings and then Printers. The Printers window is displayed. The T8024 printer icon has been added by installation of the printer driver. Select this added printer icon and click Properties from the File menu.
Page 62
2.3 Configuring the TCP/IP Direct Print Utility Select Other, and click Tally TCP/IP DPU Port from "Click the type of port you want to add". Click OK. The Tally TCP/IP Direct Print Utility Port Setup dialog box is displayed.
Page 63
2.3 Configuring the TCP/IP Direct Print Utility Enter the appropriate value for each item, and click OK. Example: For port name, "TUKT8024" and IP address, "172.24.17.209". Item Remarks Enter a name of your choice to identify the printer. Port Name When you are adding multiple TCP/IP Direct Print Utility ports, consider the following restrictions.
Page 64
2.3 Configuring the TCP/IP Direct Print Utility On the Details tab of the Properties dialog box, check that "(Tally TCP/ IP DPU Port)" appears in "Print to the following port" together with the port name entered in Step 6. To check the connection, print the test page.
Cancel to close the dialog box. For Netware environments, log on to the target file server. Insert the T8024 Auto Installer CD into your CD-ROM drive. If the CD-ROM does not start automatically, go to My Computer and double click the CD-...
Page 66
2.4 Installing the Printer Driver Click the I Accept button. The Tally Setup Menu is displayed. Click the Install PCL Driver or Install PostScript Driver button to start the driver installation. When the PostScript installer prompts you to select a PPD, browse to your CD-ROM and look in the \Drivers\PS folder and select the appropriate language.
Page 67
2.4 Installing the Printer Driver Select OK. On early versions of the driver you may get the windows logo testing screen. Select Continue Anyway. If the screen does not show the buttons to allow you to continue, as shown below.
Page 68
2.4 Installing the Printer Driver Cancel the installation and change the driver signing to warn . To do this check the windows documentation. Go to control panel system hardware driver signing and select warn. Restart the installation. Click OK and exit the CD when the driver installation is complete.
Page 69
Specify options Installed Procedure Select either Start, Settings, Printers or Start, Printers and faxes. Select the T8024, right mouse click and select Properties. Select the printer configuration tab and select any installed options and press Ok. If you require this printer to be the default printer, select it and then right...
Page 70
2.4 Installing the Printer Driver Select the ports tab. This confirms that the T8024 has been correctly installed onto the lpt1 port. If using the printer in either a SMB or Netware environment refer to the system administrator for advice.
Page 71
2.4 Installing the Printer Driver From the network list, search and select the printer. The printer will be displayed as "host name-p" and will be under the host name icon. The factory defaults for the workgroup name and the host name is "Workgroup" and "TLnnnnnn" (nnnnnn: lower six digits of the Ethernet address of the printer) respectively.
Page 72
When the IP address has numbers with less than three digits, do not enter "0" before these numbers, e.g. "XXX.XXX.00X.0XX". It will not work properly. Enter any name for the T8024. Name of printer or print queue on that server...
Page 73
2.4 Installing the Printer Driver When you do not know the IP address of the printer, either check with the network administrator, or print out the Printer Settings list to confirm. Refer to "8.4.1 Confirming Printer Configuration and Network Settings". For TCP/IP environment (Windows 2000/Windows XP/Windows 2003) The following example is for Windows 2000.
Page 74
2.4 Installing the Printer Driver The following screen is displayed. Click Next. Enter the items at each text box. Example: For IP address, "172.24.17.209", and the port name "TUKT8024".
Page 75
2.4 Installing the Printer Driver Item Remarks Enter the IP address of the printer. You can enter the Printer Name or IP registered printer name when it is possible to use name Address resolving services like WINS. When the IP address has numbers with less than three digits, do not enter "0"...
Page 76
Procedure Click Start, select Settings and then Printers. The Printers window is displayed. The T8024 printer icon has been added by installation of the printer driver. Select this added printer icon and click Properties from the File menu. The Properties dialog box is displayed.
Setting Up the USB Port When connecting the printer to your computer with a USB cable, do the following procedures after installing the printer driver. For Windows 2000 or Windows XP The following example is for Windows XP. Procedure Check that the computer is on, and then switch off the printer. Connect the USB cable.
Page 78
2.5 Setting Up the USB Port If the files needed screen comes up browse to the following directories on the cd. For windows 2000 drivers\pcl\ec\win2000. For windows XP drivers\pcl\ec\winXP. Change ec to us if letter size paper is used more frequently than A4.
Page 79
2.5 Setting Up the USB Port If the screen does not show the buttons to allow you to continue, as shown below. Then cancel the installation and change the driver signing to warn . To do this check the windows documentation. Go to control panel system hardware driver signing and select warn.
Page 80
Check the connection. Click Start, select Settings and then Printers. The Printers window is displayed. The T8024 printer icon has been added by installation of the printer driver. Select this added printer icon and click Properties from the File menu.
Page 81
2.5 Setting Up the USB Port The USB port now appears in "Print to the following port(s)" on the Ports tab. Click the OK button Click Print Test Page on the General tab. A dialog box to confirm whether or not the test page is printed correctly will be displayed. Check the print results, and if the test page is printed correctly, click Click OK on the Properties dialog box.
Page 82
If the USB cable is connected, temporarily disconnect and power the printer off. Insert the Tally Auto run CD into the CD-ROM drive. The Tally StartUp Tool dialog box appears automatically. Read the license and select I accept. Select the Network Utility and...
Page 83
After starting up your computer, run Windows 98. Click Start, select Settings and then Printers. The Printers window is displayed. The T8024 printer icon has been added by installation of the printer driver. Select this added printer icon and click Properties from the File menu.
Page 84
2.5 Setting Up the USB Port Confirm that "TLUSB: (USB Printer Port)" now appears in "Print to the following port" on the Details tab. To close the dialog box, click OK.
Page 85
Click Start, select Settings and then Printers. The Printers window is displayed. Select the T8024 printer icon, then click Properties on the File menu. The Properties dialog box is displayed. "TLUSB_X_T8024: (USB Printer Port)" now appears in "Print to the following port"...
Page 86
2.5 Setting Up the USB Port To check the connection, print the test page. After you have clicked OK to confirm the settings, click Print Test Page on the General tab. A dialog box is displayed to confirm whether or not the test page has been printed correctly. Check the print results, and if the test page is printed correctly, click Yes.
Page 87
Chapter Basic Printer Operation Printer Part Names and Functions..........62 Switching On/Off the Power............66 Printing From a Computer ............68 Using Online Help................ 72 Canceling Printing............... 76 Changing the Configuration for Options........78 Printing on Envelopes, Transparencies, and Custom-size (Long) Paper.................
Printer Part Names and Functions The names and functions of the various parts of the printer are as follows: Front View Name Description Paper Tray Load paper here. Multi purpose Use this tray when feeding manually to load Tray items such as postcards and envelopes. Front Cover Open to clear paper jams, replace the drum cartridge, transfer roller, and fuser unit.
Printer Part Names and Functions Operation Panel Display (messages appear here) Power saver Front Door Release Button Menu Eject Cancel Ready Error Back Cancel/Back button...
Page 90
Printer Part Names and Functions Rear View Name Description Interface Connector Connect the printer to your computer or network here. Power Cord Connect the power cord here. Connector Exhaust Grille Allows internal heat to dissipate. Make sure the grille is never obstructed. Toner Cartridges The black, yellow, magenta, and cyan toner cartridges are inserted here.
Page 91
Printer Part Names and Functions Internal View <Cover open with button A> < Cover open with button B > Name Description Transfer Roller Transfers the image created on the drum surface to the paper, and collects used toner. Drum Cartridge Consists of the light-sensitive drum, the developer and the transfer roller.
Switching On/Off the Power 3.1.1 Switching On the Power Follow the procedure below. Procedure On the printer's right side, press the side of the power switch marked "|" to switch on the printer. The printer starts. The printer motors warm up for one or two minutes when you switch on the printer.
3.1 Switching On/Off the Power 3.1.2 Switching Off the Power Follow the procedure below. Procedure Confirm that "Ready to Print" is displayed on the control panel. Ready Data Wait Ready Do not switch off the printer in the following situations: When "Data Wait"...
Printing From a Computer This section describes the procedures for printing from computers using the PCL6 printer driver. When you install new printer options, you must reconfigure the printer driver to use the options. To confirm or make settings, refer to "3.5 Changing the Configuration for Options". Printing from a Program You can output jobs to the printer from most Windows programs with their Print command.
Page 95
3.2 Printing From a Computer Select this printer in the Name box and click Properties. On the various tabs, make settings for each item as required. For details about the various tabs, refer to Help. For details about how to use Help, refer to "3.3 Using Online Help".
3.2 Printing From a Computer In the Print dialog box, select the desired interval in Page range and click OK. The data is sent to the printer. Be careful when removing printed material from the face down tray, as the top cover detaches easily.
Page 97
3.2 Printing From a Computer On the various tabs, make settings for each item as required. For details about the various tabs, refer to Help. For details about how to use Help, refer to "3.3 Using Online Help". When you finish making settings, click OK in the Properties dialog box. The default printer functions in the printer driver are now changed.
Help Notation How to Print Printer Driver How to Get the Latest Version of the Printer Driver Trademarks and Abbreviations Supplementary Information About the Printer Driver How to Confirm the Printer Driver Version Summary T8024 Characteristics Overview of Printer Driver...
Page 99
3.3 Using Online Help Explanation on Each Tab Paper/Output Tab Graphics Tab Watermarks Tab Fonts Tab Configuration Tab Options Tab User Settings Tab How to Print Job Printing on Special Media Printing on Envelopes Printing on Glossy Paper Printing on Transparencies Inserting Paper Between Transparencies (Transparency Separators) Duplex Print Printing on Side 2 (Back) of Special Media...
Page 100
3.3 Using Online Help Consumables Replacing the Toner Cartridges, Drum Cartridge and transfer roller How to Solve Printing Problems Unable to Print Poor Print Quality Paper Jams Network Related Problems When an Error Message is Displayed When a Problem Could Not be Solved Nomenclature Multi-Up TrueType Fonts...
Page 101
3.3 Using Online Help To refer to Help Open the Properties dialog box and select the tab that contains the item in question. The example below is for the Paper/Output tab in Windows 98. Move the ? over an item which you require help on, or select help at the bottom of the screen.
Canceling Printing This section explains how to cancel printing. 3.4.1 Canceling Printing From the Computer To cancel printing in Windows, first cancel the print job on the computer, then cancel printing on the printer's control panel. Print command Cancel printing Cancel printing Cancel Back...
3.4 Canceling Printing 3.4.2 Canceling Printing at the Control Panel Perform this operation to cancel the print data from the printer after canceling the print command on the computer. Note that the printer finishes printing the current page. Use the following control panel buttons to cancel printing. Display (messages appear here) Power saver Front Door Release Button...
Changing the Configuration for Options If you add any of the following options to the printer after completing initial set-up, you must reconfigure the PCL6 printer driver. Hard disk Additional memory 2 tray module 1 tray module Hard disk Additional memory 2tray module For details about how to install options, refer to appendix A.1.1 “Installing Optional Accessories”...
Page 105
3.5 Changing the Configuration for Options Select the options added to the printer and click OK. Example: With the 2 tray module installed. Select this check box.
Printing on Envelopes, Transparencies, and Custom-size (Long) Paper If you are printing on special paper, you have to specify the type of paper and image quality in the PCL6 printer driver when you send a print command from the application software. Take care when setting envelopes, because setting them incorrectly may result in text being printed on the wrong side or upside down.
Page 107
3.6 Printing on Envelopes, Transparencies, and Custom-size (Long) Paper Procedure Adjust the paper guide to the mark corresponding to the size that you are about to use. Make sure the flap is closed, then load the envelope with the side to be printed facing down and the flap to the right.
Printing on Transparencies Use the multi purpose tray to print transparencies. You can print in color on transparencies using the T8024. Use only the recommended types of transparencies. Do not use any other types, such as color transparencies (bordered with a white frame).
Page 109
3.6 Printing on Envelopes, Transparencies, and Custom-size (Long) Paper Fan a few transparencies at a time. Insert the transparencies into the multi purpose tray until they lightly touch the feeding slot. Launch printing from your program after loading the transparencies in the printer.
Page 110
3.6 Printing on Envelopes, Transparencies, and Custom-size (Long) Paper Printer Driver Settings (for transparencies) Windows settings: Item Value Paper/Output Paper Size Set A4 or "Same as Document Size" (if the original size is A4) Paper tray Manual Duplex No Duplex Media Type Transparency Graphics...
3.6 Printing on Envelopes, Transparencies, and Custom-size (Long) Paper 3.6.3 Printing Custom-size (Long) Paper Using the multi purpose tray enables you to print custom-size paper or long paper, longer than legal portrait (355.6 mm). The paper sizes suitable for use with this printer are as follows: One-sided printing: Width 90–216 mm: Length 139.7–900.0 mm Two-sided printing: Width 90–216 mm: Length 139.7–355.6 mm Feeding custom-size paper sideways is not possible.
Page 112
3.6 Printing on Envelopes, Transparencies, and Custom-size (Long) Paper Click the Default Settings tab. Click Custom Paper Size. The Custom Paper Size dialog box appears. Select one of the five paper sizes. For details of the Custom Paper Size dialog box settings, refer to Help. For details about how to use Help, refer to "3.3 Using Online Help".
3.6 Printing on Envelopes, Transparencies, and Custom-size (Long) Paper When you finish making the settings, click OK in the Custom Paper Size dialog box. In the Properties dialog box, click OK. The user defined size is now set. How to Print Follow the steps below to print on custom-size (long) paper.
Two-sided Printing You can use one of the following procedures to do use the printer for two-sided printing. For plain paper, whether fed from a paper tray or the multi purpose tray, two-sided printing is carried out automatically if you select it in the PCL6 printer driver upon executing the print command.
3.7 Two-sided Printing 3.7.1 Two-sided Printing To print on both sides of plain paper, set the paper into the paper tray or multi purpose tray. You can use the following paper sizes for two-sided printing: Min. W: 149 mm x L: 210 mm ..Corresponding to A5 size Max.
3.7 Two-sided Printing 3.7.2 Two-sided Printing on Specialty Paper Provided the front side of the paper has been printed using the T8024, you can use the multi purpose tray to print on the back of the following types of specialty paper.
Page 117
3.7 Two-sided Printing When printing on the back of specialty paper, make sure that you configure the items below in the PCL6 printer driver when giving the print command from the program. Printer Driver Settings (when printing on side 2 of a printed paper) Windows settings: Item Value...
Suitable and Unsuitable Paper Types Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend that you use the types of paper listed below for the best results from your printer. 4.1.1 Suitable Paper Types Plain Paper Standard paper for this printer is as follows: Standard Paper...
Page 121
4.1 Suitable and Unsuitable Paper Types Special Paper In addition to plain paper, you can use the following types of special paper. • Transparency sheets • Label sheets (uncut) • Envelopes (Com-10/Monarch/C5/DL) • Postcards • Cardboard (max. density 216 g/m •...
Page 122
4.1 Suitable and Unsuitable Paper Types Paper Trays, Types, and Sizes You can load the following types of paper into the paper tray or multi pur- pose tray. Feeding Paper Type/number of Sheets Size Method Multi Plain paper Up to 100 A5 (210×149 mm) portrait Purpose Postcards...
Page 123
4.1 Suitable and Unsuitable Paper Types Duplex Printing Paper Types and Sizes The various paper types and sizes you can use for duplex printing are as follows: Paper Type Size Plain paper A5 (210×149 mm) portrait B5 (257×182 mm) portrait A4(297×210 mm) portrait Executive (266.7×184.2 mm) portrait...
4.1 Suitable and Unsuitable Paper Types 4.1.2 Unsuitable Paper types Avoid using the following paper types as they can cause paper jams or dam- age to the printer. • Transparency sheets other than those recommended • Ink jet paper • Paper that is too thick or too thin •...
4.1 Suitable and Unsuitable Paper Types Digital coated glossy paper Adhesive paper (transparent, colorless) Paper with holes 4.1.3 Storing Paper Failure to properly store paper can result in paper jams, impaired print quality, or damage to the printer. Store paper under the following conditions: Temperature 10 to 30°C Relative Humidity...
Loading Paper This section describes the following loading methods: • Loading paper in the paper tray • Loading paper in the multi purpose tray • Loading transparency sheets in the multi purpose tray • Loading postcards in the multi purpose tray •...
Page 127
4.2 Loading Paper Move the side paper guide out so as to align it with the appropriate paper size mark (A4 in this example). Proper guide position differs between A4 and Letter. Align the side guide to the size mark corresponding to the paper size that you want to load.
Page 128
4.2 Loading Paper Set the end guide into the appropriate paper size mark, and then insert the A5 spacer in front of the end guide. Align the four corners of the paper stack and insert the paper (print side up) under the tab.
Page 129
4.2 Loading Paper Push the paper tray completely back into the printer. Do use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer. There is an indicator next to the paper tray that tells you how much paper remains in the tray.
4.2 Loading Paper 4.2.2 Loading Paper in the Multi Purpose Tray Follow the procedure below to load paper into the multi purpose tray. To avoid paper jams, do not load paper of different sizes into the tray at the same time and do not refill the tray before it is empty. If retracted, open the tray.
Page 131
4.2 Loading Paper When using media such as transparency sheets, label sheets, or envelopes, fan the stack before loading so that there is air between the sheets. Fanning the stack helps pre- vent paper jams caused when more than one sheet feeds at the same time.
4.2 Loading Paper 4.2.3 Loading Transparency Sheets in the Multi Purpose Tray Feed transparency sheets from the multi purpose tray. Use only the recommended types of transparency sheet. Do not use any other types, such as color transparency sheets (bordered by a white frame).
4.2 Loading Paper 4.2.4 Loading Postcards in the Multi Purpose Tray Feed postcards from the multi purpose tray. When duplex printing postcards, print on the address side last. If you print on the address side first, depending on the illustration on the reverse side, the printing may smudge.
4.2 Loading Paper 4.2.5 Loading Envelopes in the Multi Purpose Tray Feed envelopes from the Multi Purpose Tray. Open the envelope flaps before feeding and load them as illustrated below. You can use Com-10, Monarch, C5, and DL envelopes. • Do not use envelopes that have tape seals. Printing some types of preglued envelopes may not be possible, depending on the condition of the adhesive.
Chapter Control Panel Control Panel Part Names and Functions ....... 110 Basic Menu Operation............... 113 List of Menu Items ..............117...
Indicates a paper jam or other problem that the user can rectify. Blinking: There is a problem that the user cannot rectify. Contact your Tally service or dealer. Off: The printer is functioning normally. A indicator Indicates what buttons to press to open the front door to clear B indicator paper jams.
5.1 Control Panel Part Names and Functions 5.1.2 Display Displays printer status (print screen) and menus for configuring the printer (menu screen). The items displayed differ depending on printer settings and installed options. Print Screen When the printer is waiting for data or printing, this screen is displayed. The contents of the print screen are as follows.
5.1 Control Panel Part Names and Functions 5.1.3 Buttons There are eight buttons on the control panel. Their functions depend on the screen displayed. The functions are as follows: Menu Eject Cancel Power saver Back Name Print screen Menu screen Menu button Switches to the menu screen.
Basic Menu Operation This section describes how to use the menu screen to set the power saver modes, job timeout, network settings, and printer configuration. 5.2.1 Configuration of Basic Menu and Basic Operations The menu screen contains the following main menus. For details about individual menu screens, refer to "5.3 List of Menu Items".
Page 140
5.2 Basic Menu Operation Example of Menu Levels and Basic Operations To configure the printer, press the buttons described below to display and change the level of individual menus. For the general operational procedure, refer to "5.2.3 Example Operation". Print screen (the printer is ready to print) Press the Menu button to change screens.
5.2 Basic Menu Operation 5.2.2 What to Do if You Make a Mistake Perform the appropriate operation below if you accidentally push a wrong button while using the control panel. You accidentally pressed the Set/Eject button, but you want to return to the preceding screen.
5.2 Basic Menu Operation 5.2.3 Example Operation To illustrate operation, this section describes the necessary procedure to set "Job Time-Out" to "60 sec." on the "1:System" menu. Ready to Print (The Print screen. The printer is ready to print.) Press the Menu button. The printer cannot print when Menu (The Menu screen)
List of Menu Items The section describes the various modifiable items of each main menu. It is possible to set some items of the menu screens from your computer when you print. If the computer settings differ from those on the printer, the computer settings take precedence. Default refers to the factory settings of the printer.
5.3 List of Menu Items If the "Power Saver Mode" is set to "Disabled", the printer does not go into that power saver mode. The table below describes the situations when the printer is released from the power saver modes. By default, "Power Saver Mode 2" is "Disabled". The printer does not switch to power saver mode 2 unless you set it to do so.
5.3 List of Menu Items Error Alarm This allows you to set if the printer sounds an alarm or not when an error occurs. "No" means that the printer does not sound an alarm when an error occurs. Yes (default) "Yes"...
5.3 List of Menu Items ID Print Use this to print the user ID in a particular location. Off (default) Top Left Top Right Bottom Left Bottom Right Text Print Set this for the printer to print data other than the supported emulation data as text. Text data is printed on A4 paper.
5.3 List of Menu Items 5.3.2 Maintenance Use this to initialize the NV memory or adjust plain paper quality settings. You can also make security settings to restrict access to certain menus. Init NVM Initialize the memory card's non-volatile memory. The non-volatile memory stores configuration data, even when the printer is off.
Page 148
5.3 List of Menu Items BTR Current adjust The T8024 printer has good preset Transfer Roller current values for use with an average sample of each seperate media type. There is a possibility that these values are not suitable for some individual examples of a media type. In this case, users can adjust an individual BTR current value for the relevant media type in order to get better print quality.
5.3 List of Menu Items 5.3.3 Parallel Use this to configure the parallel interface. Use this to configure the ECP communication mode of the parallel interface. Enabled (default) The printer receives data in ECP mode. Disabled The printer does not receive data in ECP mode. 5.3.4 Report/List Use this to print the various reports and lists.
5.3 List of Menu Items 5.3.5 Network Use this to make network settings. Some network settings are only displayed when an optional network expansion card is installed. It is not possible to set items in this menu while printing. You must restart the printer for this setting to take effect. After configuring items, be sure to restart the printer.
5.3 List of Menu Items IP Address Use this to set the IP address. aaa.bbb.ccc.ddd Set aaa, bbb, ccc, and ddd between 0 and 255. You cannot use the following: 224–225.xxx.xxx.xxx 127.xxx.xxx.xxx The IP address cannot be set when DHCP is set in the "IP Address Setup". To set, set the "IP Address Setup"...
Page 152
5.3 List of Menu Items 802.3 Set this to use IEEE 802.3 frame type. 802.2 Set this to use IEEE 802.3/802.2 frame types. SNAP Set this to use IEEE 802.3/802.2/SNAP frame types. Ethernet-II Set this to use Ethernet-II frame type. Protocol Set "Enabled"...
Page 153
5.3 List of Menu Items SNMP UDP/IP (default: Enabled) When using TCP/IP, set "SNMP UPD/IP" to "Enabled" to use the SNMP Agent function or to "Disabled" if you do not want to use this feature. SNMP IPX (default: Enabled)* In a NetWare environment, set "SNMP IPX" to "Enabled" to use the SNMP Agent function or to "Disabled"...
Page 154
5.3 List of Menu Items Init NVM This initializes the non-volatile memory of the network card. The non-volatile memory stores configuration data, even when the printer is off. This item cannot be set during printing. Initialize the memory card's non-volatile memory. Initializing the NV memory restores the items of the "5:Network"...
Page 155
Chapter Troubleshooting Type of Problems............... 130 No Power ..................132 The Printer Does not Print ............133 Print Quality is Not Good ............139 Paper Does not Feed Properly..........146 Other Problems................148 When an Error Message Appears on the Control Panel ..152 The Error Indicator is On or Blinking........
Type of Problems When your printer suffers from a problem, refer to the categories below to determine the cause of the problem and the action needed to rectify it. Fix the problem by following the corresponding procedure. Refer to this chapter even if you think you cannot fix a problem when one occurs.
Page 157
Printing is slow........150 cord from the AC outlet, and contact your Unusual noises are coming from the printer Tally service or dealer for assistance............. 150 There is condensation in the printer ..151 The printer does not switch to power saver mode 2..........
No Power Symptom Possible Cause Action No power Is the printer off? Press the "I" on the power switch to switch on the printer. "3.1.1 Switching On the Power" Is the power cord loose or Switch off the printer and connect the disconnected? power cord properly.
Note the error code on the display, is blinking has occurred. switch off the printer immediately, disconnect the power cord from the outlet, and contact your Tally service or dealer. The Ready Is the control panel display on the Press the Menu button on the control...
Page 160
6.3 The Printer Does not Print Condition Verification Solution (Continued from Does the parallel, USB, or Ethernet Use only the recommended parallel previous page) interface cable meet the required interface cables for the printer. The Ready printer specifications? 10Base-T and 100Base-TX Ethernet indicator does not interface cables are compatible with the blink or light when...
Page 161
6.3 The Printer Does not Print Condition Verification Solution (Continued from Is the printer properly configured for Print the Printer Settings list to check the previous page) use through a network? (When on a network settings. The Ready network.) Correct any inappropriate settings. indicator does not blink or light when you try to print...
6.3 The Printer Does not Print 6.3.2 Cannot Print in Windows Symptom Verification Action The printer does Does "Pause Printing" appear in the When printing stops because of an error, not print printer window? the printer sometimes switches to the Pause Printing state.
Page 163
6.3 The Printer Does not Print Condition Verification Solution Cannot print with Is the printer IP address set correctly? The IP address might be different. Ask TCP/IP (When using TCP/IP.) your system administrator for the correct settings. Use the Printer Settings list to confirm the current IP address.
Page 164
6.3 The Printer Does not Print Condition Verification Solution (Continued from Does the message Write Error appear This message appears when the previous page) on the computer screen? maximum number of permissible Cannot print in an connections on the Windows network is SMB environment exceeded.
Print Quality is Not Good 6.4.1 Blank or Completely Black Pages are Output Symptom Possible Cause Action Nothing is printed Two or more sheets may be feeding Remove the paper stack from the tray, at once. fan it, and reinsert it. The drum cartridge is old or damaged.
6.4 Print Quality is Not Good 6.4.2 Faded or Dirty Printouts, White Areas (Drop-outs), Creases, Blurs Symptom Possible Cause Action Faded printouts Is the media suitable? Replace the media with a size and type of media suitable for use with this printer. Set the printer driver to the type of paper you are using.
Page 167
6.4 Print Quality is Not Good Symptom Possible Cause Action Vertical black lines The drum cartridge or transfer roller is Check the drum cartridge and transfer old or damaged. roller and replace them as necessary. "8.2.2 Replacing the Drum Cartridge" "8.3.2 Replacing the Transfer Roller"...
Page 168
6.4 Print Quality is Not Good Symptom Possible Cause Action There are ghost Are you printing in a high Use at room temperature. Print after the images of temperature, high humidity or low room has warmed up, such as on winter characters and temperature, low humidity mornings.
Page 169
6.4 Print Quality is Not Good Symptom Possible Cause Action Partial blanks Is the color registration correctly Adjust the color registration. adjusted? "1.1 Adjusting Color Registration" Blotted printing Is the paper damp? Use at room temperature. Blurred printing Is it too dry? Use the paper immediately after opening the package.
Page 170
6.4 Print Quality is Not Good Symptom Possible Cause Action Creased paper Is the paper damp? Replace the paper. "4.2 Loading Paper" Is the media suitable? Replace the media with a size and type Are you using warped paper? of media suitable for use with this printer. Set the printer driver to the type of paper you are using.
6.4 Print Quality is Not Good 6.4.3 Unsatisfactory Printing Symptom Possible Cause Action Unsatisfactory Is the transparency suitable? Use transparencies suitable for use with transparencies this printer Is the media properly loaded into the Make sure that the transparencies are multi purpose tray? properly loaded into the multi purpose tray.
Paper Does not Feed Properly Symptom Possible Cause Action Paper does not Is the media properly loaded? Make sure that the media is properly feed/Paper jams/ If using special paper, is the media loaded. Several sheets properly loaded into the multi purpose When using media such as feed at once/Paper tray?
Page 173
6.5 Paper Does not Feed Properly Condition Verification Solution (Continued from Are the paper guides of the paper tray In the paper tray, set the side and end previous page) set correctly? guides in the correct positions. Paper does not feed/Paper jams/ Several sheets "4.2.1 Loading Paper in the Paper...
Other Problems 6.6.1 Network Problems Condition Verification Solution The IP address Is the printer set to acquire an IP On the control panel, select "5:Network", changes when address through a DHCP server? then "IP Address Setup" and select turning on the "Panel"...
Page 175
6.6 Other Problems Symptom Possible Cause Action (Continued from Is the port number correct? The default port number is "80". Specify previous page) the correct port number. Cannot connect to Internet Services − Internet Services When Internet Services do not operate do not work properly, refer to the Network User properly...
Is there paper or a foreign object Switch off the printer and remove the jammed in the printer? jammed paper or foreign object. When you cannot remove the obstruction, switch off the printer and contact your Tally or dealers. Do not attempt to disassemble the printer.
Page 177
6.6 Other Problems Symptom Possible Cause Action There is On the control panel, set the Power condensation in the Save Mode Timer to one hour or more printer and leave the printer on. After leaving the printer for an hour to allow condensation to dissipate, you can use the printer normally.
Action: Switch off the printer and switch it on again. When the same message reappears after taking this action, write the error code displayed, switch off the printer, and contact your Tally service or dealer. Transp. Error Transparencies were not specified as the paper type on the...
Page 179
6.7 When an Error Message Appears on the Control Panel Message Meaning and Action PDF Error An error occurred when using the direct print function to print a PDF Please Press Set file. Action: Press the Set/Eject button and cancel printing. PDF Wrong Password The PDF file password and the password set on the printer do not Please Press Set...
Page 180
6.7 When an Error Message Appears on the Control Panel Message Meaning and Action Fuser Jam There is paper jammed in the printer. Open Cover A & B Action: Press button A or B, open the front door and remove the jammed media.
Page 181
6.7 When an Error Message Appears on the Control Panel Message Meaning and Action Sys Data Deleted All system settings stored in the NV memory were deleted. Press Set Action: Press the Set/Eject button to initialize the NV memory. The printer settings may be deleted when you reset the NV memory.
Page 182
6.7 When an Error Message Appears on the Control Panel Message Meaning and Action Check Paper Paper is not properly loaded in the multi purpose tray or is different in ManualTray from that specified on the computer. Action: Make sure the paper is properly loaded into the multi purpose tray.
Page 183
6.7 When an Error Message Appears on the Control Panel Message Meaning and Action Load xxx Paper size xxxx is not loaded in tray N or is different from that in Tray N specified on the computer. Action: Load paper xxxx into tray N. If the computer settings are incorrect, cancel printing.
Page 184
6.7 When an Error Message Appears on the Control Panel Message Meaning and Action Reinsert Black There is no black toner cartridge inserted in the printer or the Toner (K) cartridge is improperly set. Action: Grip the levers at each end of the black toner cartridge with your fingers, then push down firmly to rotate the levers forward to install the cartridge.
Page 185
6.7 When an Error Message Appears on the Control Panel Message Meaning and Action Reinsert Magenta There is no magenta toner cartridge inserted in the printer or the Toner (M) cartridge is improperly set. Action: Grip the levers at each end of the magenta toner cartridge with your fingers, then push down firmly to rotate the levers forward to install the cartridge.
The Error Indicator is On or Blinking The red Error indicator on the control panel indicates that there is a problem with the printer. When the Error indicator is on or is blinking while you are using the printer, refer to the sections below and follow the procedures therein.
Forcing the Printer to Print Remaining Data (When Printing is Halted) If the end of the data stops in the middle of a page, the printer waits for the next data until the job timeout occurs and "Date Wait" appears on the control panel. Forcing the printer to print data is useful in this case, because the printer does not wait for the timeout to elapse before it begins printing the data stored in it.
Page 188
6.9 Forcing the Printer to Print Remaining Data (When Printing is Halted) Follow the procedure below. Use the following control panel buttons: Display (messages appear here) Power saver Front Door Release Button Menu Eject Cancel Ready Error Back Set/Eject button For details about control panel operations, refer to "5.2 Basic Menu Operation".
6.10 Cleaning the Density Sensor When the printer's density sensor is dirty, follow the procedure below to clean it. Procedure On the printer's right side, press the side of the power switch marked " " to switch off the printer. Push up button A (1) and fully open the front door (2).
Page 190
6.10 Cleaning the Density Sensor Replace the transfer roller. Grip the orange U-shaped tabs as shown. Insert the pins at both ends of the transfer roller into the bearings inside the printer. To lock the transfer roller into the printer, push down on the tabs until you hear a click.
Page 191
6.10 Cleaning the Density Sensor On the printer's right side, press the side of the power switch marked "I" to switch on the printer.
6.11 If the Multi Purpose Tray Comes Loose The multi purpose tray can come loose from the printer if it receives a strong shock. If it has come loose, move to the reference according to the symptom to fix the problem. <If the pins on one or both sides of the multi <If the multi purpose tray has separated from the purpose tray are outside of the holes in the tray...
Page 193
6.11 If the Multi Purpose Tray Comes Loose Mount Multi Purpose Tray Onto the Printer. Procedure Removing the multi purpose tray cover and multi purpose tray from the printer. Push up button A (1) and fully open the front door (2). Then, close the front door.
Page 194
6.11 If the Multi Purpose Tray Comes Loose Lay the multi purpose tray on the printer side. While holding it with your hand, insert the protrusions on both sides of the multi purpose tray cover into the bearings on the printer. Lay the multi purpose tray.
Chapter Clearing Paper Jams Paper Jams..................170 Paper Jams in Multi Purpose Tray ..........172 Paper Jams in the Paper Tray ............173 Paper Jams between the Drum Cartridge and Fuser Cartridge ..175 Paper Jams in the Duplexer............178 Paper Jams in the Tray Module (1 or 2 cassettes)......179...
Paper Jams If a paper jam occurs, printing stops and an error message appears on the control panel informing you of the location of the paper jam. To clear the paper jam, read the error message, refer to the appropriate section below, and follow the procedure.
Page 197
Doing so can cause injuries or burns. Switch off the machine immediately, and contact your Tally service or dealer. Never touch a labelled area found on or near the heat roller. You can get burnt.
Paper Jams in Multi Purpose Tray Follow the procedure below to remove the jammed paper. Procedure Pull the jammed paper out of the multi purpose tray. Push up button A (1) and fully open the front door (2). Confirm that there are no scraps of paper remaining inside the printer.
Paper Jams in the Paper Tray If the Optional 2 tray module is not installed, follow the procedure below to remove paper jammed in the paper tray. If the Optional 2 tray module is installed, look for the jammed paper sequentially, starting with the lowest tray.
Page 200
7.3 Paper Jams in the Paper Tray Close the front door. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer. Do not use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer.
Paper Jams between the Drum Cartridge and Fuser Cartridge This section describes the procedures to remove paper jammed around the drum cartridge and in the fuser. Select the appropriate procedure according to the location of the jammed paper. Paper Jams Around the Drum Cartridge: Follow the procedure below to remove the jammed paper.
Page 202
7.4 Paper Jams between the Drum Cartridge and Fuser Cartridge Open the fuser cartridge levers and remove the jammed paper. Ensure that you do not touch the drum when removing the jammed media. If the paper is torn, remove any scraps of paper remaining inside the printer.
Page 203
If the front door is difficult to open, do not force it. Switch off the printer immediately and contact your Tally service or dealer.
Paper Jams in the Duplexer Follow the procedure below to remove the jammed paper. Procedure Push button B (1) and open the front door (2). Remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Close the front door.
Paper Jams in the Tray Module (1 or 2 cassettes) Follow the procedure below to remove paper jammed in the tray module (2 cassettes). When the printer is equipped with the tray module (1 shelf), you can use the same procedure as described in this section to remove the jammed paper.
Page 206
7.6 Paper Jams in the Tray Module (1 or 2 cassettes) Push up button ‘A’ and fully open the front cover . Confirm that there are no scraps of paper remaining inside the printer. Close the front cover. Close all open paper trays.
Chapter Daily Care Replacing the Toner Cartridges ..........182 Replacing the Drum Cartridge..........186 Replacing the transfer roller............. 191 Printing Reports and Lists............194 Confirming Printer Status from Your Computer ..... 199 Cleaning the Printer ..............204 Moving the Printer ..............205 Storing the Printer ..............
• Toner is harmless, but should still be washed off immediately if it comes into contact with hands or clothing. • Only use toner cartridges recommended by Tally. Using toner cartridges that are not recommended may result in lower print quality and unsatis- factory printer performance.
8.1 Replacing the Toner Cartridges 8.1.2 Replacing Toner Cartridges Follow the procedure below to replace toner cartridges. Remove the top cover. Grip the levers at the ends of the toner cartridge that you want to replace and pull them up.
Page 210
8.1 Replacing the Toner Cartridges Pull out the toner cartridge. Put the toner cartridge on a piece of paper to prevent toner from staining the floor or furni- ture. Select the new toner cartridge whose color matches the cartridge holder and remove it from its packaging.
Page 211
8.1 Replacing the Toner Cartridges Grip the levers at each end of the toner cartridge with your fingers, then push down firmly to rotate the levers forward. Pull the toner seal straight up to remove • Pull the toner seal straight up. Pulling the toner seal diago- nally may tear the seal.
Replacing the Drum Cartridge This section describes procedures for handling, storing and replacing the drum cartridge. 8.2.1 Drum Cartridge Handling Precautions The drum cartridge consists of a light-sensitive drum, a developer and a transfer roller. The drum cartridge is capable of printing about 30,000 A4 pages (continuous portrait, at the default print density, with 5% color cover- age) with a 1:1 color/monochrome ratio, and when printing in units of four pages.
8.2 Replacing the Drum Cartridge 8.2.2 Replacing the Drum Cartridge Follow the procedure below to replace the drum cartridge. Push up button ‘A’ and fully open the front cover Open the paper outlet cover.
Page 214
8.2 Replacing the Drum Cartridge Grip the handle on top of the drum car- tridge and gently lift it out of the printer. Hold the drum cartridge by the handle on top of the cartridge to prevent the cartridge from falling.
Page 215
8.2 Replacing the Drum Cartridge Take the new drum cartridge out of its package and pull on the longer of the paired seals horizontally toward you. Repeat this for the other 3 tapes. Keep the drum cartridge poly- styrene packing, aluminum package, and box in case you need to transport the printer...
Page 216
8.2 Replacing the Drum Cartridge Pull the protective sheet on the cartridge Do not touch the transfer roller straight up to remove it, as illustrated. Do not touch the transfer roller (black part). Make sure that nothing touches or scratches the roller surface.
Replacing the transfer roller This section describes the procedure for replacing the transfer roller car- tridge. 8.3.1 Transfer Roller Cartridge Handling Precautions The transfer roller cartridge consists of a transfer roller and a waste toner collection box. The transfer roller cartridge is capable of printing about 25,000 A4 pages (at default print density, with 5% color coverage) with a 1:1 color/monochrome ratio, and when printing in units of four pages.
8.3 Replacing the transfer roller 8.3.2 Replacing the Transfer Roller Follow the procedure below to replace the transfer roller. Push up button ‘A’ and fully open the front cover Grip the orange tabs at both ends of the transfer roller and gently lift it out of the printer Lift the transfer roller carefully...
Page 219
8.3 Replacing the transfer roller Unpack a new transfer roller and grip the orange tabs as shown. Insert the pins at both ends of the trans- fer roller into the bearings inside the printer, and gently push the roller into the printer.
Printing Reports and Lists Use the operation panel to print the following reports and lists. Printer Settings Use this to confirm options installed in the printer and to check the network settings on the printer. "8.4.1 Confirming Printer Configuration and Network Settings" Panel Settings Use this to check the parameters set with the control panel.
8.4 Printing Reports and Lists 8.4.1 Confirming Printer Configuration and Network Settings Printing the Printer Settings list allows you to check what options are installed on the printer and the way the printer's network settings are config- ured.
Page 222
8.4 Printing Reports and Lists This section describes how to print the Printer Settings list. Use the following operation panel buttons: Display (messages appear here) Power saver Front Door Release Button Menu Eject Cancel Ready Error Back button Set/Eject button Menu button For details about operation panel operations, refer to "5.2 Basic Menu Operation".
8.4 Printing Reports and Lists 8.4.2 Checking the Print Log Use the control panel to print the Job History Report. The print log is a report of the last 22 print jobs received by the printer. Use it to check whether the jobs were printed normally or not.
Page 224
8.4 Printing Reports and Lists Ready to Print (The print screen. The printer is ready to print.) Press the Menu button. The menu screen appears. Menu (The Menu screen) 1:System Press the button three times. Menu 4:Report/List Press the Set/Eject or button once.
Confirming Printer Status from Your Computer This printer features a variety of network tools that enable you to check the status of the printer from your computer through the network. Using these tools saves you from having to leave your computer to check if the printer is working properly.
Page 226
8.5 Confirming Printer Status from Your Computer Procedure Switch the computer on and start your Web browser. To ensure that Internet Services is working correctly, you need to change the following settings of the browser. And if the Internet Services is not connected properly, check the settings below: Set "Check for newer versions of stored pages"...
Page 227
8.5 Confirming Printer Status from Your Computer Click Job and History. At the right of the screen, detailed status information about jobs requested from the control panel as well as each protocol is displayed. Click Completed Jobs in the tree on the left to view the print log of completed jobs.
Page 228
8.5 Confirming Printer Status from Your Computer Click the Status tab. Printer information appears on the right side of the screen. Information about paper trays, the output tray, printer covers, remaining consumables and toner, and the number of sheets output appears in this area. Click Fault Status.
8.5 Confirming Printer Status from Your Computer 8.5.2 Checking Status From the Desktop This printer features a network tool called "Simple Status Notification" that enables you to check the status of the printer through the network from your Windows computer. With this tool, you can determine the status of the printer from the appearance of the icon displayed on the computer's desktop.
Cleaning the Printer Use a soft, damp, well-wrung cloth to clean the outside of the printer. Wipe any remaining water with a soft dry cloth. If some stains prove difficult to remove, use a cloth moistened with a mild neutral detergent. We recommend that you clean the printer at least once a month to keep it in good working condition and to maintain print quality.
Moving the Printer Before transporting the printer by car or truck over long distances, follow the procedure below to prevent strong vibrations from damaging the printer. • Because the printer weighs 34.9 kg fully assembled, make sure that at least two people carry it. •...
Page 232
8.7 Moving the Printer On the right side of the printer, press [O] on the power switch to turn off the printer. Disconnect the power cord, interface cable, and any other cables. To prevent electric shock, never touch the power plug with wet hands. When removing the power cord, make sure that you pull the plug and not the cord.
Page 233
8.7 Moving the Printer Hold the tray with both hands, lift the front up slightly and pull it completely out of the printer. Remove the paper from the paper tray, and store it in a dry, dust-free place. Insert the cardboard spacers in the tray as illustrated on the left.
Page 234
8.7 Moving the Printer Push the paper tray completely back into the printer. Do not move the printer for 20 minutes. This is to allow the printer's fuser to cool down before moving To protect the printer from damage, pack it in a box before transporting it.
Storing the Printer Follow the procedure below when you do not need to use the printer for a long period. On the right side of the printer, press [O] on the power switch to turn off the printer. Disconnect the power cord, interface cable, and any other cables.
Appendix Introduction to Options and Consumables......212 Control Panel Menu List............220 Specifications ................224 Life Span of Consumables............228 Obtaining Product Information..........229 Precautions and Limitations ............ 232 Glossary ..................232...
Introduction to Options and Consumables The following options are available for this printer. To order any of these options, contact your Tally service or dealer. Options and Installation Additional Memory (128/256 MB) It may be necessary to expand the memory...
Page 239
A Introduction to Options and Consumables A.1.1 Installing Optional Accessories Switch off the machine before connecting the interface cable and any option. Connecting the cable or optional product with a live machine can cause electric shocks. Power the printer off and remove the power and interface cables. Loosen the two screws on the interface board located on the rear of the printer.
Page 240
A Introduction to Options and Consumables If you will not be installing the network expansion card or hard disk, go to step 11. Network Expansion Card Remove the two screws from the expansion card cover, then remove the cover. After removing the cover, store it in a safe place. Insert the network expansion card connector into the connector on the interface board.
Page 241
A Introduction to Options and Consumables Hard Disk Kit Remove the two screws from the expansion card cover, then remove the cover. After removing the cover, store it in a safe place. Insert the hard disk connector into the connector on the interface board. Fasten the hard disk using the screws removed in step 9.
Page 242
A Introduction to Options and Consumables Secure the interface board using the two screws. Reinsert the power cable and power the printer on A.1.2 Confirming Settings To confirm whether the printer is set up correctly, you can print the Printer Settings list. Power the printer on Check that A4-size paper is set in the paper tray.
Page 243
A Introduction to Options and Consumables Press the Set/Eject button three times. The Printer Settings list is printed. Confirm the following items: When additional memory is installed: General: Memory Capacity 192 Mbyte or 320 Mbyte When a network expansion card is installed: Printer Options: Extra Network Card On When a hard disk is installed: Printer Options: Hard Disk On...
Page 244
A Introduction to Options and Consumables 500sheets Cassette This is the same as the standard tray supplied with the printer but is also available separately. Tray Module (1 or 2 cassettes) This option allows you to attach an additional 1 or 2 trays to the printer. Each tray of the module holds up to 500 sheets of paper.
A Introduction to Options and Consumables Consumables The following consumables are made exclusively for use with this printer. They cannot be used with other printers. Toner Cartridges The printer uses four toner cartridges: black, yellow, magenta, and cyan. For the installation procedure, refer to "8.1.2 Replacing Toner Cartridges".
Control Panel Menu List Ready to Print Print screen The following flow chart shows the menus and the items they contain. Press Menu button Menu screen 1:System Power Save Timer Mode 1 3 min. * Range: 1 to 120 minutes Mode 2 5 min.
B Control Panel Menu List Power saver Front Door Release Button Menu Eject Cancel Ready Error Back Symbols Press the Press the buttons to move between menus buttons. and items on the same level. Pressing the button moves to the previous menu or item. Pressing the button advances to the next menu or item.
Page 248
B Control Panel Menu List ...from previous page TCP/IP Setup IP Address DHCP Panel IP Address 000. 000. 000. 000 : select value, : shift cursor Subnet Mask 000. 000. 000. 000 : select value, : shift cursor Gateway Address 000.
Page 249
B Control Panel Menu List "5:Network" Fix Size Auto 6:USB Adobe Protocol Standard Auto TBCP "1:System"...
Specifications Printer Specifications Unit Type ......Color Page Printer Print Method ......Semiconductor laser beam scanning Continuous Print Speed (Unit:Pages/min): Full speed/one-sided Full speed/dupex printing (600 dpi) printing (600 dpi) Paper type Letter (portrait) A4 (portrait) Letter (portrait) A4 (portrait) Plain paper 26.0 24.0...
C Specifications Network Specifications Common Specifications Supported Standards Ethernet Version 2.0 IEEE 802.3 Network Protocols (*1) (*1) TCP/IP, SMB , IPX/SPX (NetWare) (*2) AppleTalk (EtherTalk) 100Base-TX, 10Base-T Interface TCP/IP Specifications Supported Operating Windows 95, Windows 98, Windows Me, Systems Windows NT 4.0, Windows 2000, Windows XP Ethernet_ II (Ethernet II) Frame Type Print Protocols...
C Specifications Printable Area × When using A4, 8.5 14" (Legal) or smaller. "Printable area" refers to the area on a page where printing is possible. "Non-printable area" refers to the Non-printable area Printable area area (the edges) on the page where printing is not possible.
Life Span of Consumables Life Span of Consumables (in printable pages) Number of printable Consumable pages* Black toner cartridge About 9,000 pages Yellow toner cartridge About 6,000 pages Magenta toner cartridge About 6,000 pages Cyan toner cartridge About 6,000 pages Drum cartridge About 30,000 pages Transfer roller...
Obtaining Product Information The following information is provided on our internet home page: Latest product information Latest software Limitations of applications URL: http://www.Tally.com The company will not be responsible for any communications fee incurred.
Precautions and Limitations Precautions and Limitations Relating to the Printer Item Explanation Sound of movement The sound of movement is pronounced when this printer is installed next to desks. Consider the surroundings when setting up the printer. Paper wrinkles are generated When printing documents containing highly dense images to both when printing documents having sides of the paper, wrinkles can be generated, depending upon the...
Page 257
F Precautions and Limitations Item Explanation When printing photo images If there are ghosts on the drum, the images from previous data may after printing a large volume of also be printed. data having the same image in Either print a different document or temporarily stop printing. Try the same place, such as the reprinting after allowing the printer to sit unused for a while.
Glossary 10Base-T mouse button twice in quick succession without moving the mouse. An IEEE802.3-compliant 10-Mbps base band twisted pair cable. Client 100Base-TX On a network, computers called "servers" collect, store, and distribute information to An improved version of 10Base-T other network computers called "clients" sometimes called "fast Ethernet".
G Glossary Interface Cable "File Transfer Protocol". A protocol used for A cable connected between different pieces communicating files and data in a TCP/IP of equipment through which system. communications are carried. Interface cables include parallel and USB cables used to connect printers and other Full Color peripherals to a computer, as well as The maximum number of different colors...
Page 260
G Glossary Log on Parallel Interface The process of accessing recourses in a One of the methods available to transfer computer system, such as printers or hard data to peripherals from a computer. disks on a network. Conversely, closing the Parallel interfaces allow the simultaneous access is referred to as "logging off".
Page 261
G Glossary Resolution graphic editing programs, database programs, and many more. Describes image quality in terms of detail and clarity. Usually expressed in dots per inch (dpi). The higher the resolution, the finer TCP/IP the image (image details become clearer). A protocol developed by DARPANET (Defense Advanced Research Project Server...
Page 264
IP Address Setup ........124 Paper Jams ..........170 IP Filter ........... 127 Parallel ............ 123 IPP ............126 Partial blanks ........... 143 IPP protocol ..........16 PCL6 Fonts List ......123, 194 IPX Frame Type ........125 PCL6 Printer Drivers ........ 22 Port9100 ..........
Page 265
System ............. 117 TCP/IP ............. 124 TCP/IP Direct Print Utility ....24, 32 Text Print ..........120 Toner cartridges ....... 182, 219 Transfer roll cartridge ...... 191, 219 Troubleshooting ........129 Two-sided Printing ........88 USB port ............ 59 USB Port (Windows 2000/ Windows XP) 51 USB Port (Windows 98/ Windows Me) ..
Need help?
Do you have a question about the T8024 and is the answer not in the manual?
Questions and answers