Getting Technical Support; Standards Compliance - Cadi.Sense Wireless Thermometer User Manual

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thermometer, note the difference between the ear reading and the ThermoSensor
reading, and then lower the ThermoSensor fever threshold of 37.8 °C by this
difference.
If the above instructions do not answer your concerns, please contact Technical
Support for assistance.
About Cadi.Sense Software Application
4. Why is there no current temperature on the Cadi.Sense website?
Click Refresh and check "Last Refreshed Time" to ensure the Cadi.Sense web page has
really been refreshed.
refreshed time, are based on our server time. Two dashes on temperature reading means
that no readings have been recorded for the past 30 minutes.
Temperature History will show the highest readings received for the past 15 minutes
interval, hence if all the readings are received, you should see 4 readings in an hour.
Please plug the SmartNode nearer to the person wearing the ThermoSensor to make sure
that ThermoSensor data will be received well by the SmartNode. The ideal distance will
be less than 2m. If all mentioned are done and you still cannot receive any temperature,
please contact Technical Support for assistance.
5. Can I monitor my child's temperature from more than one computer?
Yes, as long as you have Internet access you can monitor your child's temperature from
any computer, anytime, anywhere.
6. I am unable to log in to http://www.cadisense.com. Why?
Make sure you are connected to the Internet. Try to access other websites (e.g.
www.google.com) to check your Internet connection.
5.2

Getting Technical Support

For Technical Support,
Please call Cadi.Sense Support Hotline at:
Or E-mail to:
5.3

Standards Compliance

The ThermoSensor meets the following standards:
ISO 13485
EN 60601-1
EN 60601-1-2
EN 12470-4
ISO 14971
EN 980
EN 1041
T-S1-800.900-I10-B01
Note both the times, stated below the temperature and last
(Quality Management System)
(Electrical Safety)
(Electromagnetic Compatibility)
(Thermometer Performance)
(Risk Management)
(Symbols for Labelling)
(Information Supplied by Manufacturer)
Cadi.Sense
+65 62762676
cadisense@cadi.com.sg
User Manual
Note that the
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