Troubleshooting; Make Sure The Drive Is Recognized - Plextor PX-850A Installation And User Manual

Section 5. Maintenance and Troubleshooting

Troubleshooting

If you have problems during or right after installation of your drive, first
make sure the drive is recognized. If you still have problems, visit the
Plextor web site for tips and troubleshooting help.

Make Sure the Drive Is Recognized

If you're having trouble after installation, make sure the PX-850 drive is
recognized by your computer. To check whether the drive is recognized:
To see if the drive is recognized in Windows:
1. Turn the computer ON. After the computer boots up, you should see
the Windows display.
2. Open Windows Explorer or My Computer and ensure there is an
icon for the Plextor drive, the hard disk, and another DVD or CD-
ROM drive, if present. The Plextor icon may be D: or E: or another
designator.
3. If the PX-850 drive is not recognized in Windows, reboot the
computer and use your computer's setup program to program the
BIOS to recognize it.
NOTE: Refer to the computer's documentation for information on how
to run the motherboard BIOS setup program.
For the PX-850A, use the motherboard BIOS setup program to

set up IDE Master and Slave designations, as needed for your
configuration, on the primary or secondary IDE bus. If the IDE
interface is disabled on your computer, you will need to enable
it. If a Master or Slave device is set to "disable" or "none" or a
similar designation, change it as appropriate to "enable" or
"auto" (or something similar, depending on your setup
program).
For the 820SA, verify the SATA chipset supports the PATA

Command set. Use your computer's motherboard BIOS setup
program to enable SATA/IDE/PATA as needed for your
configuration.
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PX-850 Installation and Users Manual