Heat & Glo NORTHSTAR-BK Owner's Manual
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Heat & Glo NORTHSTAR-BK Owner's Manual

Northstar epa certified woodburning fireplace
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NORTHSTAR
EPA CERTIFIED

WOODBURNING FIREPLACE

Model:
NORTHSTAR-BK
NORTHSTAR-GT
NORTHSTAR-NT
•
If the information in these instructions
is not followed exactly, a fi re may result
causing property damage, personal injury,
.
or death
•
Do not store or use gasoline or other fl ammable vapors
and liquids in the vicinity of this or any other appliance.
•
Do not overfi re - If heater or chimney connector glows,
you are overfi ring. Overfi ring will void your warranty.
•
Comply with all minimum clearances to combustibles
as specifi ed. Failure to comply may cause house
Installation and service of this appliance should
be performed by qualifi ed personnel. Hearth &
Home Technologies recommends NFI certifi ed
professionals, or technicians supervised by an NFI
certifi ed professional.
www.heatnglo.com
DO NOT DISCARD THIS MANUAL
• Read, understand and
Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING
Heat & Glo • NorthStar EPA Fireplace • 480-1081E
CAUTION
follow these instructions
for safe installation and
operation.
Hot screen/mesh and glass doors will cause burns.
•
DO NOT touch screen/mesh or glass doors until cooled
•
NEVER allow children to touch screen/mesh or glass
doors
•
Keep children away
•
CAREFULLY SUPERVISE children in same room as
fi replace.
•
Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
•
Keep clothing, furniture, draperies and other fl ammable
materials away.
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for
use and operation.
WARNING
HOT SURFACES!
Screen/mesh, glass doors and
other surfaces are hot during
operation AND cool down.
WARNING
Fire Risk.
For use with solid wood fuel only.
Other fuels may overfi re and generate
poisonous gases (i.e. carbon monoxide).
O-T L
Portland
Tested and
Oregon USA
Listed by
C
US
OMNI-Test Laboratories, Inc.
4/20/11

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Summary of Contents for Heat & Glo NORTHSTAR-BK

  • Page 1: Woodburning Fireplace

    EPA CERTIFIED WOODBURNING FIREPLACE O-T L Portland Tested and Oregon USA Listed by Model: OMNI-Test Laboratories, Inc. NORTHSTAR-BK NORTHSTAR-GT NORTHSTAR-NT CAUTION DO NOT DISCARD THIS MANUAL • • Read, understand and • Leave this manual with Important operating follow these instructions...

  • Page 2: Congratulations

    Read this manual before installing or operating this appliance. Please retain this owner’s manual for future references. Congratulations Congratulations on selecting a Heat & Glo wood burning This Owner's Manual should be retained for future fireplace. The Heat & Glo fireplace you have selected is reference.

  • Page 3: Table Of Contents

    Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...

  • Page 4: Warranty

    Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 5 WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. •...

  • Page 6: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Certification 1. An outside air inlet must be provided for combustion and This fireplace system has been tested and listed in must remain clear of leaves, debris, ice and/or snow. It accordance with UL127 and ULC-S610-M87 and (UM) must be unrestricted while unit is in use to prevent room air 84-HUD standards, and has been listed by OMNI Test starvation which can cause smoke spillage and an inability...

  • Page 7: Btu & Efficiency Specifications

    C. BTU & Efficiency Specifications F. Electrical Codes NOTICE: This appliance must be electrically wired EPA Certified: 3.25 grams per hour and grounded in accordance with local codes or, in the Efficiency: up to 77.8% absence of local codes, with National Electric Code ANSI/ BTU Output NFPA 70-latest edition or the Canadian Electric Code with EPA test fuel:...

  • Page 8: Operating Instructions

    User Guide Operating Instructions WARNING HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. • DO NOT touch glass until it is cooled • NEVER allow children to touch glass • Keep children away •...

  • Page 9: General Information

    B. General Information INCORRECT POSITIONS Fireplaces, as well as other woodburning appliances, have been used safely for many years. It has been our experience that most problems are caused by improper installation and operation of the fireplace. Make certain that installation and operation of the fireplace system is in accordance with these instructions.

  • Page 10: Wood Fuel

    E. Wood Fuel Moisture content Hardwood vs. Softwood Regardless of which species of wood you burn, the single most important factor that affects the way your fireplace Your fireplace’s performance depends a great deal on the operates is the amount of moisture in the wood. The majority quality of the firewood you use.

  • Page 11: Outside Air

    F. Outside Air Seasoned Wood • Cut logs to size A source of air (oxygen) is required in order for combustion • Split to 6 in. (152 mm) or less to take place. Whatever air is consumed by the fire must be •...

  • Page 12: Clear Space Near The Fireplace

    OPEN CLOSE Outside Air Control Handle Figure 2.4 General operating parts I. Fan Operation G. Clear Space Near the Fireplace Fan operating instructions with Fan Over- Combustible materials must not be stored on the hearth ex- ride Switch in manual postition tension.

  • Page 13: Fire Safety

    J. Fire Safety 2. What To Do if Your Stove is Over-Firing To provide reasonable fire safety, the following should be • Immediately close the door and air controls to reduce given serious consideration: air supply to the fire. Install at least one smoke detector on each floor of •...

  • Page 14: Starting A Fire

    M. Starting a Fire NOTICE: Fireplace should be run full open for a minimum of 30 minutes a day during heating season to keep air pas- Before lighting your first fire in the fireplace, make certain sages clean. that the baffle and the ceramic blanket are correctly posi- tioned.

  • Page 15: Automatic Combustion Control (Acc)

    Final stage: The final stage of burning is the charcoal stage. This occurs NOTICE: If reloading a bright, hot coal bed for longer (low) when the flammable gases have been mostly burned and burn time, setting the ACC may not be required. Burn Dry, only charcoal remains.

  • Page 16: Manual Timer Override

    R. Burn Rates P. Manual Timer Override HIGH - Maximum Heat: Fully open (Combustin Air Control If timer is unintentionally engaged, push the Timer Over- all the way to the right). It is important to do this when reload- ing the fi replace. Failure to do this could result in excessive ride Lever to the left.

  • Page 17: Troubleshooting

    Troubleshooting If the fire is hard to start and smoke spills out of the fireplace, This fireplace will operate correctly only if adequate ventila- or you find it difficult to establish and maintain a moderately tion is provided to allow proper draft to the fireplace system. high burn rate, then the flue draft is too low and corrective Hearth &...
  • Page 18 Overhanging tree? Bird's nest or leaves in termination cap? Structural changes in Another appliance in chimney area? home also exhausting air (furnace, fan, Unsealed dryer, etc.)? can lights? Overhead fan operating? Creosote buildup in flue? Air register from furnace near fireplace? Doors opening and closing?

  • Page 19: Diagnostics And Problem Solving

    C. Diagnostics and Problem Solving 1. If I can’t get a good fire going, what am I doing wrong? Diagnostic Question Possible Causes of Condition Solutions Are the air controls open? • No draft Open air controls • No combustion air Is there enough paper? Insufficient heat to ignite kindling Use more paper...
  • Page 20 4. I don’t get enough/any heat. What can I do about it? Diagnostic Question Possible Causes of Condition Solutions How much wood is used for fire? Insufficient fuel Make larger fires How well seasoned is the wood? Condition of fuel Burn seasoned wood: (split, covered on top minimum 6 months, preferably a year) (about 20% moisture)

  • Page 21: Maintenance & Servicing The Fireplace

    Maintenance & Servicing the Fireplace A. General Maintenance 1. Creosote (Chimney) Cleaning • Frequency: As necessary; at least annually before lighting stove or once every 2 months during heating season. Formation and Need For Removal: When wood is burned slowly, it produces tar and other organic vapors which combine with expelled moisture to form creosote.

  • Page 22: Disposal Of Ashes

    4. Care and Cleaning of Plated Surfaces 2. Disposal of Ashes Clean-plated surfaces with vinegar or a glass cleaner Frequency: As necessary before lighting your first fire to prevent permanent staining. By: Homeowner Task: See the following instructions. CAUTION • Ashes should be placed in a metal container with a tight fitting lid.

  • Page 23: Maintenance Task List

    6. Maintenance Task List Inspect Maintenance Tasks Screens 1. Assess condition of screen and replace as necessary. 2. Verify maintenance of proper clearance to combustible household objects. Glass Doors 1. Inspect glass panels for cracks. Replace if this condition is present. 2.

  • Page 24: Firebrick Replacement

    2. Firebrick Replacement The firebox of your fireplace is lined with high quality firebrick, which has exceptional insulating properties. There is no need to use a grate; simply build a fire on the firebox floor. Do not operate the fireplace without bricks. IMPORTANT: The bricks are very similar in size.

  • Page 25: Baffle Removal And Installation

    3. Baffle Removal and Installation 1. Remove all ash from firebox, and extinguish all hot embers before disposal into a metal container. 2. Remove the baffle protection channel by turning it down and pulling it out of the firebox. See Figure 4.5 Figure 4.7 Removing Baffle (shown without ceramic blanket) 4.
  • Page 26 Fan Replacement Instructions 1. Remove the brick from the bottom of the fireplace and 3 of the back vertical bricks. 2. Remove the 2 screws from the access panel in the fire- box floor. See Figure 4.8. 3. Pry up the access panel using the screwdriver slot and completely remove the panel.

  • Page 27: Timer Assembly Replacement

    5. Timer Assembly Replacement CAUTION shock Risk! Remove 2 screws in cover plate Black Knob Spring Handle Cover Plate Linkage Arm 1/4” bolts Mechanical Figure 4.13 Timer Assemby Timer Figure 4.11 Timer Assembly 1. Remove both doors by lifting doors up and off of hinges. 2.

  • Page 28: Timer Removal & Replacement

    7. Move slider control rod and linkage arm to the right and out of the way. Pull rod down and out towards you. Lay the control arm down. Figures 4.16 and 4.17. 8. The timer assembly is bolted under the face. Use a 7/16 socket wrench to remove the 2 bolts.
  • Page 29 D cut side of timer shaft must face away from the Linkage Timer Arm Figure 4.21 Figure 4.23 Exploded View of Entire Assembly for Point of Refer- ence only 3. Place linkage control arm over timer shaft and tighten set screw. Figure 4.22. Item Description Door Linkage...
  • Page 30 C. Service & Maintenance Log Date of Service Performed By Description of Service Heat & Glo • NorthStar EPA Fireplace • 480-1081E Page 30 4/20/11...

  • Page 31: Getting Started

    Installer Guide Getting Started A. Typical Fireplace System Additional lateral support for chimney Termination Cap above roof (or enclosed in chase) if needed Storm Collar Non-combustible Chimney penetrates roof roof flashing maintains preferably without affecting minimum clearance roof rafters around chimney Offset/Return (with hanger straps) Support straps...

  • Page 32: Design And Installation Considerations

    D. Negative Pressure B. Design and Installation Considerations WARNING! Risk of Asphyxiation! Negative pressure NOTICE: Check building codes prior to installation. can cause spillage of combustion fumes and soot. Fire • Installation MUST comply with local, regional, state and must draft properly for safe operation. national codes and regulations.

  • Page 33: Locating Fireplace & Chimney

    E. Locating Fireplace & Chimney Location of the fireplace and chimney will affect perfor- mance. • Install within the warm airspace enclosed by the building envelope. This helps to produce more draft, especially during lighting and die-down of the fire. •...

  • Page 34: Tools And Supplies Needed

    F. Tools and Supplies Needed Before beginning the installation be sure the following tools and building supplies are available: Reciprocating saw Framing material Pliers Non-combustible sealant Hammer Gloves Phillips screwdriver Framing square Flat blade screwdriver Electric drill and bits Plumb line Safety glasses Level Tape measure...

  • Page 35: Framing & Clearances

    Framing & Clearances A. Selecting Fireplace Locations Several options are available to you when choosing a loca- NOTICE: tion for your fireplace. This fireplace may be used as a room • Illustrations and photos reflect typical installations and divider, installed along a wall, across a corner or used in an are FOR DESIgN PURPOSES ONLY.

  • Page 36: Clearances

    B. Clearances WARNING! Risk of Fire! You must comply with all minimum air space clearances to combustibles as specified in Fig- ure 6.2. DO NOT pack required air spaces with insulation or other materials.Framing or finishing material used on the front of, or in front of, the appliance closer than the minimums listed.must be constucted entirely of non-combustible mate- rials (i.e., steel studs, concrete boaed, etc.).

  • Page 37: Frame The Fireplace

    1. MINIMUM CLEARANCES TO COMBUSTIBLES Warning Fire Risk! Non-combustbile mantels installed at a reduced height may WITHIN ENCLOSURE AREA: gET EXTREMELY HOT during use of the fireplace. Appliance to backwall 1 in. (25 mm) DO NOT TOUCH or place heat sensitive combustible items Appliance to sidewall 1 in.

  • Page 38: Electrical Access & Wiring

    D. Electrical Access and Wiring Diagram WARNING Fire Risk! Do not apply combustible finishing materials over any part NOTICE: The manual override switch, rheostat speed con- of the front of this fireplace. trol and cover plate are supplied. You will need to supply: •...

  • Page 39: Installation Of Fireplace

    Installation of Fireplace 1. Cut a 6 in. (152 mm) hole in outside wall to accommodate CAUTION! Risk of Cuts/Abrasions. Wear protective air piping. See Figure 7.3 on page 40. gloves and safety glasses during installation. Sheet metal 2. Use 6 in. (152 mm) metal flex or rigid piping (not edges are sharp.

  • Page 40: Outside Air

    Attic insulation shield must be used to keep insulation away from chimney. 3 ft min. from top of uppermost chimney Ceiling firestop section to air inlet. on floor of attic. Fiqure 7.2 Outside Air Inlet Locations Termination Cap Open/Close supplied with Knob for fireplace outside air...

  • Page 41: Secure The Fireplace

    B. Secure the Fireplace • Position the Fireplace This fireplace may be placed on either a combustible or noncombustible continuous flat surface. Follow the in- structions for framing in Section 6.C. Slide the fireplace into position. Be sure to provide the minimum 1 in. air clearance at the sides and at back of the fireplace as- sembly.

  • Page 42: Chimney Assembly

    Chimney Assembly NOTICE: Chimney performance may vary. • Trees, buildings, roof lines and wind conditions affect performance. • Chimney height may need adjustment if smoking or overdraft occurs. Termination Cap Chimney must extend beyond combustible roof structure Additional support for Maintain minimum tall chimneys height of chimney...

  • Page 43: Chimney Requirements

    A. Chimney Requirements NOTICE: You must provide support for the pipe during construction and check to be sure inadvertent loading has Vertical distances are measured from the base of the fire- not dislodged the chimney section from the fireplace or at place as shown in Figure 8.2 any chimney joint.

  • Page 44: Using Offsets/ Returns

    C. Using Offsets/ Returns • Use an offset/return to bypass overhead obstructions. • An offset and return can be used as a single entity or separated by chimney section(s). WARNING! Risk of Fire! DO NOT use offset/returns greater than 30°. Chimney draft will be restricted and could cause over- heating and fire.

  • Page 45: Assemble The Chimney Sections

    D. Assemble the Chimney Sections Use only those components described in this manual. WARNING! Risk of Fire! DO NOT install substitute or dam- aged chimney components. Substitute or damaged chimney components could impair safe operation and cause overheating and fire. Attach either a straight chimney section or an offset to the E.

  • Page 46: Install Ceiling Firestops

    ROOM ABOVE (non-insulated ceiling) Wire Ties 4" Flex Ceilng firestop attached to bottom Wire Ties of framing 2 in. (51mm) clearance Figure 8.6 Installing Flex Pipe ATTIC ABOVE (insulated ceiling) Ceiling firestop When attic insulation attached to top of shield not used F.

  • Page 47: Install Attic Insulation Shield

    G. Install Attic Insulation Shield Bend remaining tabs WARNING! Risk of Fire! You MUST install an attic insu- to rest against pipe to lation shield when there is any possibility of insulation or prevent insulation Bend inward other combustible material coming into contact with the from falling in.

  • Page 48: Double-Check The Chimney Assembly

    WARNING! Risk of Fire! Secure offsets with screws (not to exceed 1/2in./13mm in length). Secure returns with strapping. Straight chinney sections may be secured with screw (not to exceed 1/2in./13mm in length) at the joints Ceiling Keep chimney sections from separating or twisting. Firestop Straps I.

  • Page 49: Chimney Termination Requirements

    M. Chimney Termination Requirements • Install a cap approved and listed for this fireplace system. • Locate cap where it will not become plugged by snow or other materials. • Locate cap away from trees or other structures. • The bottom of the termination cap must be at least 3 ft (.91 m) above the roof AND at least 2 ft (.61 m) above any portion of roof within 10 ft (3.05 m) as shown in Figure 8.13.

  • Page 50: Series Ceiling/Roof Thimble

    N. SL-300 Series Ceiling/Roof Thimble NOTICE: REqUIRED for manufactured homes. CHIMNEY FLASHING PLATE FLASHING THIMBLE EXTENSION 1. Locate the point where the chimney will exit the roof by plumbing down to the center of the chimney. Lay out, cut SCREW and frame a 14-1/2 in.

  • Page 51: Chase Installations

    Chase Installations A. Construct the Chase A chase is a vertical boxlike structure built to enclose the fireplace and/or its vent system. Vertical chimneys that run Three examples of chase applications are shown in on the outside of a building must be installed inside a chase. Figure 9.2 In cold climates, it is recommended that the chase insulated using batt type insulation between the joists.

  • Page 52: Install Fireplace & Chimney

    B. Install Fireplace & Chimney • TR344 Round Termination Cap Install as per Sections 7 and 8. Termination C. Install Chase Top Slip storm collar • You MUST use a chase top in a chase installation. Chase around chimney pipe before termination tops are available from your Heat &...
  • Page 53 • ST375 Square Termination Cap • TCT375 Terra Cotta Cap Place waterproof sealer under each flange of the Remove 2 screws Place waterproof termination cap and on caulk or sealer under from front & back top of each screw to each flange of the to lift the top off help prevent leaks.

  • Page 54: Finishing

    Finishing C. Hearth Extension A. Non-Combustible Materials • Materials which will not ignite and burn, composed of WARNING! Risk of fire! High temperatures, sparks, any combination of the following: embers or other burning material falling from the fireplace may ignite flooring or concealed combustible surfaces. Steel - Iron Brick...
  • Page 55 Raised Hearth Extension Framing Fascia The hearth framing must be constructed of non-combusti- Outer Can Flange ble materials (Table 10.2) and placed on an HX3 or HX4, Tile or Marble Combustible Floor or equivalent material (Figure 10.2). When creating the Minimum 20 in.

  • Page 56: Position The Hearth Extension

    D. Position the Hearth Extension Position and secure the hearth extension over the protective metal strips that have been placed partially under the fireplace front. These strips should be protruding approximately 2 in. (51 mm) from under the fireplace front and 2 in. (51 mm) on both sides of the fireplace opening.

  • Page 57: Mantel

    F. Mantel • Non-Combustible Sealant Material A combustible mantel may be positioned no lower than 60 in. Sealants which will not ignite and burn: Super Calstick (1524mm) from the base of the fireplace. After completing the framing and applying the facing mate- The combustible mantel may have a maximum depth of 12 in.

  • Page 58: Non-Combustible Facing Material Installation

    G. Non-Combustible Facing Material Installa- tion WARNING! Risk of Fire! Follow these instructions exactly. 1in. (25mm) OVERLAP Facing materials must be installed properly to prevent fire. Metal strips 2 in. (51mm) under edge of No materials may be substituted without authorization by Fireplace and Hearth Extension and 2 in.

  • Page 59: Accessories

    Accessories DUCT RUN REQUIREMENTS A. Heat Zone Kit (Optional) MAXIMUM Duct Run = 40-ft. (12m) This kit is tested and safe when installed in accordance MINIMUM Duct Run = 36 in. (914mm) with this installation manual. It is your responsibility to read all instructions before starting installation and to DUCTING MATERIAL follow these instructions carefully during installations.
  • Page 60 INSTALLATION 1. Remove the knockout or cover plate from the top of the fireplace and discard it. See Figure 11.2. 2. Cut a 3 in. (76mm) hole in the insulation board as per the dimensions shown in Figure 11.2 3-13/16 in. (97mm) 3-1/8 in.
  • Page 61 NOTE: Secure the duct so that clearance to the fireplace outer wrap is maintained. Tape all seams with aluminum tape 1-1/4 in. (32mm) minimum width or as specified by local 2 x 4 Wall codes.) Fan Housing 9. Seal all the way around the inside of the Return Air Grille to prevent hot air being drawn back into the venting system using gasketing supplied with the kit.

  • Page 62: Firescreen

    B. Firescreen A firescreen must be used to control sparks if the homeown- er choses to operate the fireplace with the doors open and it must remain in place whenever the fireplace will be op- erating in this manner. Glass doors or firescreens must not be used to hold burning material inside the fireplace.

  • Page 63: Reference Materials

    Reference Materials A. Fireplace Dimensions FRONT VIEW SIDE VIEW Fan Electrical Access (right side of fireplace) TOP VIEW NorthStar 3-1/2 31-1/8 40-5/16 43-13/16 1016 1024 1100 6-1/2 9-11/16 5-7/8 23-1/8 11-1/8 Figure 12.1 4/20/11 Page 63 Heat & Glo • NorthStar EPA Fireplace • 480-1081E...

  • Page 64: Chimney Components

    B. Chimney Components The following drawings show the SL-300 Series chimney and fireplace components which may be safely used with this fireplace. Catalog Description Catalog No. Description CAK4A Chimney Air Kit RF371 Roof Flashing - 6/12 to 12/12 Pitch Insulated Duct / Outside Air TR344 Round Termination Cap Uninsulated Duct / Outside Air...
  • Page 65 10-1/2 in. (267 mm) 24 in. 2 in. (610 mm) 20-3/4 in. (51 mm) (527 mm) Inside Diameter 10-1/2 in. 8 in. (267 mm) (203 mm) JB877 CB876 Straight Attic Joint Band Chimney Bracket Insulation Shield Outside Diameter 10-1/2 in. (267mm) SL3 - Chimney Stabilizer 24-5/8 in.
  • Page 66 DTS134/DTS146 DTO134/DTO146 Decorative Caps DTO134 DTO146 22.7 1168 DTS134 21.18 DTS146 21.18 1168 Heat & Glo • NorthStar EPA Fireplace • 480-1081E Page 66 4/20/11...

  • Page 67: Service Parts

    Service Parts Beginning Manufacturing Date: Mar 2002 Woodburning Fireplace Ending Manufacturing Date: Active Northstar-BK, Black (Feb 2003-Active), Northstar-NT, Nickel (July 2004- Active) Northstar-GD, Gold (May 2003 -Apr 2004), Northstar-GT, Gold Trim (July 2004-Sept 2007) Part number list on following page. 05/11...

  • Page 68: Service Parts

    NORTHSTAR Service Parts Beginning Manufacturing Date: Mar 2002 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION...
  • Page 69 NORTHSTAR Service Parts Beginning Manufacturing Date: Mar 2002 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION...

  • Page 70: Service Parts

    Service Parts NORTHSTAR Beginning Manufacturing Date: Mar 2002 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION...
  • Page 71 NORTHSTAR Service Parts Beginning Manufacturing Date: Mar 2002 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION...
  • Page 72 This page intentionally left blank. Heat & Glo • NorthStar EPA Fireplace • 480-1081E Page 72 4/20/11...

  • Page 73: Contact Information

    D. Contact Information Heat & Glo, a brand of Hearth & Home Technologies, Inc. 600 West Jefferson St. Lake City MN 55041 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the number of your nearest Heat & Glo dealer, please visit www.heatnglo.com. –...

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