Obtaining Service; How To Obtain Service - Rangemaster RBC38 Installation, Operation And Maintenance Instructions

HOW TO OBTAIN SERVICE

If You Do Need Service
If you do need service, contact your dealer or Rangemas-
ter. In any correspondence, refer to the model number and
serial number of your unit which is located on the upper left
hand side of the wall liner. Retain your proof of purchase.
Please complete the appliance details below and keep them
safe for future reference. This information will enable us to
accurately identify your particular appliance and help us to
help you. Filling this in now will save you time and inconve-
nience if you later have a problem with your unit.
For Your Records
Date of purchase
Dealer's Name
Dealer's Address
Dealer's Town
Dealer's County
Dealer's Post Code
Appliance Serial Number
Model Number
15
How to Obtain Service
In the unlikely event that you have a problem with your bev-
erage centre, please refer to your user's documentation first
to check that you are using the unit correctly.
If you are still having difficulty, you can ring our Consumer
Services Centre on the number below, where one of our
coordinators will be pleased to advise you.
Rangemaster Consumer Services on 0870 789 5107
If you experience a technical failure and require an engineer
to call, please contact our service provider directly, on the
number below to make an appointment. Please have your
unit's serial number on hand when you ring.
Service Provider on 0870 789 5107
Please note: If you request an engineer to visit and the fault
is not the responsibility of Rangemaster, our service provider
reserves the right to make a charge.
Appointments not kept by you may be subject to a charge.
Out of Warranty
We recommend that Rangemaster appliances are serviced
regularly throughout their life to maintain the best perfor-
mance and efficiency.
Service work should only be carried out by technically
competent and suitably qualified personnel. For your own
safety, always ensure that work is carried out by an ap-
proved electrician.
Electricians can be found listed in the Yellow Pages.
Spare Parts
To maintain optimum and safe performance, we recom-
mend that only genuine Rangemaster spare parts are used.
These are available from your Rangemaster retailer and
from:
Cowley Components Ltd.
Masons Road
Stratford upon Avon
Warwickshire
CV37 9NR
Tel: 01789 269667
Fax: 01789 415623