Obtaining Service; Guarantee - Rangemaster RWS38 Installation, Operation And Maintenance Instructions

How to Obtain Service
In the unlikely event that you have a problem with your wine
storage unit, please refer to your User's Documentation first
to check that you are using the unit correctly.
If you are still having difficulty, you can ring our Consumer
Services Centre on the number below, where one of our
coordinators will be pleased to advise you.
Rangemaster Consumer Services on 0870 789 5107
If you experience a technical failure and require an engineer
to call, please contact our service provider directly, on the
number below to make an appointment. Please have your
unit's serial number on hand when you ring.
Service Provider on 0870 789 5107
Please note: If you request an engineer to visit and the fault
is not the responsibility of Rangemaster, our service provider
reserves the right to make a charge.
Appointments not kept by you may be subject to a charge.
Out of Warranty
We recommend that Rangemaster appliances are serviced
regularly throughout their life to maintain the best perfor-
mance and efficiency.
Service work should only be carried out by technically
competent and suitably qualified personnel. For your own
safety, always ensure that work is carried out by an ap-
proved electrician.
Electricians can be found listed in the Yellow Pages.
Spare Parts
To maintain optimum and safe performance, we recom-
mend that only genuine Rangemaster spare parts are used.
These are available from your Rangemaster retailer and
from:
Cowley Components Ltd.
Masons Road
Stratford upon Avon
Warwickshire
CV37 9NR
Tel: 01789 269667
Fax: 01789 415623
OBTAINING SERVICE AND GUARANTEE

Guarantee

Free 1st Year Parts & Labour Guarantee
Covers goods for the period of 12 months from the date of
purchase subject of the below exclusions.
Terms and Conditions
The appliance -
• Has been correctly installed in accordance with current
legislation, relevant British Standards and Codes of
Practice by a competent person.
• Has been used solely in a domestic environment and for
domestic purposes. Guarantee only applies to normal
domestic use.
• Is in use in the UK/Channel Islands and has not been
taken abroad as a personal export. This offer is not
available in the Republic of Ireland.
• Has not been repaired by unauthorized persons, i.e.
other than organizations authorised to act on behalf of
Rangemaster Consumer Services.
• Offer only applied to new appliances, second hand ap-
pliances or reconditioned products are excluded.
• Has not been subject to misuse, accidental damage or
modification.
• This guarantee is not transferable.
• The guarantee covers any mechanical breakdown and
cosmetic deterioration associated with a manufacturing
defect.
• Proof and date of purchase will need to be established
to receive a service visit.
Exceptions: Items that are not included under the guarantee
include light tubes and other consumable accessories. Any
damage caused other than through normal use. Cosmetic
deterioration deemed to be normal wear and tear.
Costs will be incurred if a service call is arranged and no
fault is found.
This warranty is in addition to your Statutory Rights.
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