Alcatel OmniPCX 4400 Specifications page 5

Alcatel
OmniPCX 4400
• individual directory
• internal/external music on hold
• internal/external inquiry call
• intrusion
• last internal/external number redial
• local and external call
• mastered conference
• moving service
• multiple call protection
• multi-tenant services:
– speed dialing numbers per entity
– calling line identification
– integrated auto attendant services
per entity
– presentation (CLIP) per entity
– greeting message per entity
– music on hold per entity
– night service per entity
• over dialing
• personal code modification
• priority call
• speed dialing
• store and redial external number
• substitution
• three-party conference
• transfer in conversation on free/busy
telephone
• twenty-nine party meet me conference,
direct or indirect access
• voice prompts on/off per telephone
• voice message deposit on forwarded
telephone
• waiting call
• waiting call consultation
Attendant console
• abbreviated dialing
• activation/deactivation of DND
• add-on module
• alarm indication
• attendant groups
• automatic answer
• attendant specialization options
(individual or group)
• busy lamp field
• call-by-name in all communication
situations
• call charge request
• centralized or distributed attendant
in network
• call queuing with indication
• call routing depending on class of traffic,
DID, company, or called service (entity)
• call waiting with indication
• called party resources
• call pick-up
• charging recall service
• chained call
• choice of system status
• conference
• creation, cancellation and modification
of abbreviated number with name
• creation, cancellation and modification
of subscribers (name, rights, and more
• discrete call offer
• discrete call offer by mini-text messages
on busy/free Reflexes™ telephone
• directory services Integration
• drag & drop with automatic dialing
• DTMF over dialing
• large busy lamp field
• flexible attendant routing time out
overflow based on caller waiting time
• headset capability
• hold individual or multiple
• create/delete of directory items
• internal call name/number displayed
• ISDN VIP monitoring
• last number redial
• line reservation
• malicious call identification
• manual reservation mode
• mini-text messages
• multi-tenant services
• override on directory number
• paging
• password
• personal call
• priority call (internal/external)
• receipt and read charging units and costs
• record on line on associated entity
• status of calls routed to operator
• store and number redial
• synchronized multi node routing (entity)
• time and date displayed
• transfer with/without announcement
• trunk allotting with barring
• universal call by name
• VIP telephone monitoring
OmniMessage
Integrated greeting
Personal automated assistant:
• 4 fixed/installation choices per
menu: waiting, voice mail, attendant,
integrated automatic attendant
• caller rights per trunk group or on
ISDN caller identification
• called party status indication: no reply
or busy
• caller rights per trunk group or on
ISDN caller identification
• caller and called party rights for greeting
messages and choices per menu
• different greeting messages depending
on caller and called party rights
• different greeting messages depending
on status of installation and caller ID
• dissuasion voice prompt for subscriber
calling attendant
• first DTMF key detection for set
decade to DTMF switching
• possibility to cancel attendant greeting
message if attendant console idle
and/or busy
• voice guidance on DDI set call on no
reply or busy
• voice guide with DTMF choice (one
digit) automated attendant
• caller rights per trunk group or on
ISDN caller identification
• different access trees depending on
installation status and caller ID
• listening again the voice guide
• mono language
• pre-programmed choices on time-out
• routing per entity
• routing to:
– set
– attendant
– attendant group
– hunting group
– abbreviated number
– voice mail
– voice guides
• step by step back function
• voice guide for information with
automatic routing
• voice guide with DTMF choice: one
digit or directory number selection