Q-See QT528 User Manual
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Q-See QT528 User Manual

Qt5 series network dvr with real-time d1 recording
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User Manual
MODEL QT528
QT526
QT5 Series Network DVR
With Real-Time D1 Recording
1

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Summary of Contents for Q-See QT528

  • Page 1 User Manual MODEL QT528 QT526 QT5 Series Network DVR With Real-Time D1 Recording...

  • Page 2: About This Manual

    We encourage you to visit our website at www.Q-see.com to check for the latest firmware updates and product Be certain to make the most of your warranty by completing the registration form online. In announcements.

  • Page 3: Table Of Contents

    6. DVR MANAGEMENT TABLE OF CONTENTS 6.1 INFORMATION Event Information 1. FOR YOUR SAFETY Log Information Network Information 2. INTRODUCTION Online User Information Main Features 6.2 Manual Alarm 3. BASIC FUNCTIONS 6.3 Disk Management 3.1 Power On/Off 6.4 Upgrade Power On Power Off 6.5 Logoff 3.2 The Control Bar...

  • Page 4: For Your Safety

    FOR YOUR SAFETY CHAPTER 1 8.1 Windows Mobile Pro To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this 8.2 Symbian equipment.

  • Page 5: Introduction

    ALARM INTRODUCTION CHAPTER 2 1 channel alarm output and up to 16-channel (depending on model ) alarm input available This DVR uses high-performance video processing chips and an embedded Linux operating Supports scheduling for motion detection and sensor alarm system for quality image recording and ease of use. It utilizes numerous advanced technologies including the industry-standard H.264 codec to deliver high-quality, smooth Supports pre-recording and post recording videos and dual stream capability for remote viewing.

  • Page 6: Basic Functions

    3.2 THE CONTROL BAR BASIC FUNCTIONS CHAPTER 3 When a user is logged in, pressing the ESC button on the DVR or right-clicking on the screen 3.1 POWER ON/OFF with the mouse will display the CONTROL BAR on the bottom of the screen. Before turning on the DVR, ensure that all connections are good.

  • Page 7: Live Viewing And Recording

    3.3 LIVE VIEWING AND RECORDING 3.4 LIVE PLAYBACK The normal mode of the DVR is to display the live feed from the cameras. Configuring which Pushing the playback buttons on the DVR or remote will enable you to play back what has channels will be displayed, naming the cameras and other display settings will be covered in been recorded.

  • Page 8: Main Menu Setup

    MAIN MENU MAIN MENU SETUP CHAPTER 4 Selecting the MENU icon on the left of the CONTROL BAR or pressing the MENU button on the DVR and remote control open the MAIN MENU. 4.1 BASIC CONFIGURATION LOGIN Before configuring the system, a user account needs to be created and a user must be logged in.

  • Page 9: Live Configuration

    VGA Resolution: Chose the configuration that best fits your monitor. Options are: 4.2 LIVE CONFIGURATION VGA800*600, VGA1204*768, VGA1280x1024 and CVBS. NOTE: VGA is for VGA Live configuration includes four submenus: Live, Main Monitor, Spot and Mask. monitors while CVBS is for TV monitors connected using a BNC/RCA adaptor. Live Tab Switching between VGA and CVBS will change the menu output mode.

  • Page 10: Record Configuration

    Spot Tab 4.3 RECORD CONFIGURATION The QT528 is configured to record in high-resolution D1 format at real-time rate of 30 FPS for This allows select feeds to be viewed on a separate monitor that is connected to the DVR but smooth, detailed video on all channels.

  • Page 11: Schedule Configuration

    Time Tab 4.4 SCHEDULE CONFIGURATION You can set the length of time the DVRs record an event before and after a motion detection Configure your camera to record at specific times based on time of day, motion detection or or alarm is triggered as well as how long an individual record is preserved. other sensor input.

  • Page 12: Alarm Configuration

    4.5 ALARM CONFIGURATION To Record allows you to determine which cameras will begin recording. Cameras can be set to record individually, in blocks, or all cameras can be activated. Alarm configuration allows the DVR to begin recording based on input from other remote sensors such as infrared motion detectors or contact alarms which are connected to it.

  • Page 13: Video Loss

    Click on the icon showing a silhouette of a ALARM OUT person and an illustration of a walking figure Set how the alarms are handled and transmitted in this window. This controls any device will appear on the screen. Test your settings attached to the ALARM OUT port on the back of the DVR.

  • Page 14: Network Configuration

    4.6 NETWORK CONFIGURATION Definitions and descriptions of network configuration: This section covers setting up your DVR so that it can be remotely monitored from another Parameter Definition computer on your network, over the Internet or from mobile wireless devices. E-mail alerts HTTP Port The network port number for accessing the DVR via Internet Explorer.
  • Page 15 Google’s Q-See offers DDNS for free at MyQ-See.com. Create a domain name, user name and Gmail service with its higher limit. Similarly, you will want the alert e-mails to go to a different password before proceeding.

  • Page 16: User Management

    4.7 USER MANAGEMENT 4.8 PAN-TILT-ZOOM (PTZ) CONFIGURATION You can set up accounts for each individual user and grant them control of select parts of If you are connecting optional Pan-Tilt-Zoom cameras, the controls are set from this window in the surveillance system. An administrator account is already created on the DVR. Additional the Serial Port and Advanced tabs.
  • Page 17 And, selecting Setting will bring up the Track camera view along with a control panel to This interface is used to program the tracking routine for the camera. Clicking on the Track program the camera’s motion. button will bring up the live view for that camera plus a control panel: PICTURE 4-45 The dome’s rotation can be controlled vertically, horizontally and diagonally along with its speed.

  • Page 18: Advanced

    4.9 ADVANCED 4.10 FILE SEARCH, PLAYBACK AND MANAGEMENT In this set of commands, the user can erase all the settings, import or export data files to Access the recordings on the DVR, play them back and backup the recordings to an external and from the DVR and control who can remotely access the DVR through three submenus: storage device.

  • Page 19: Event Search

    EVENT SEARCH IMAGE Selecting this tab will bring up a list of recorded events. You can choose whether to display This tab functions much as the Event Search tab by allowing you to search for and view the events triggered by Motion, Sensor or both. still images captured when you click on the Snapshot icon on the Control Bar.

  • Page 20: Backup

    DVR MANAGEMENT BACKUP CHAPTER 6 CHAPTER 5 This DVR supports backing up files to USB flash drives, USB hard drives and USB DVD 6.1 INFORMATION burners through the USB port on the front panel. Remote backups can be performed over the Internet.

  • Page 21: Event Information

    EVENT INFORMATION ONLINE USER INFORMATION This window lists recorded events. This list can be searched by date, time, type of event and Information on remote users currently connected is displayed in this window. channel. PICTURE 6-4 PICTURE 6-7 LOG INFORMATION Refresh –...

  • Page 22: Upgrade

    DHCP, Static IP, Firmware upgrades are available from Q-See at www.Q-See.com and may be found by and PPPoE. You will also need to set up Port Forwarding (See Section 7.3).
  • Page 23 STEP 3. Check the box after Obtain an STATIC IP IP address automatically (Red Box This process requires that you set up the network settings on the DVR to match those of the Picture 7-3) attached router. Owners of 2Wire Brand routers should use DHCP. STEP 4.
  • Page 24 STEP 4. Select the Setup icon in the STEP 8. To finish the IP address, you will need to enter a fourth set of numbers that Main Menu (Red Box in is different than any other device attached to the same router. If the fourth set of Picture 7-7) numbers in your IP4v address is a single or double-digit number, then you can enter...

  • Page 25: Pppoe

    PPPOE 7.3 PORT FORWARDING If you are going to attach the DVR directly to a DSL or cable modem instead of to a router Port Forwarding allows computers and devices outside of your network to communicate then select the PPPOE option in the Network options. Before you proceed, you will need to with the DVR.
  • Page 26 STEP 3. Select Network (Red box in Picture 7-15) in the Setup Menu STEP 6. Click on the Network icon (Red window. box in Picture 7-18). PICTURE 7-18 PICTURE 7-15 STEP 4. In the Network Settings STEP 7. This window will show the: menu, check the box after Obtain 1) IP Address an IP address automatically (Red...

  • Page 27: Determine The Number Of Routers On The Network

    DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK To find out the number of routers on your network, you will need to download a FREE router STEP 6. If there is only one router detected, then you may skip to Section 3: Simple detection program.

  • Page 28: Download Simple Port Forwarding Program

    STEP 5. Click on ADD CUSTOM. DOWNLOAD SIMPLE PORT FORWARDING PROGRAM Download the FREE Simple Port Forwarding program from: http://www.simpleportforwarding.com/download STEP 1. Click on Download on Mirror 7 to download and install this program. PICTURE 7-25 STEP 2. Once the program is installed, go to the Windows Start Menu (Windows icon in the lower left of your monitor) and look for Simple...
  • Page 29 STEP 7. You will now be returned to the main window of the program. The ports you If for some reason, a port or ports that you forwarded are not listed in the Router and if you see a message in the Scripts list on the left side of the window stating that the port already added will now show on the list.

  • Page 30: Setting Up Dmz In Router 2

    STEP 10. Click on Begin. SETTING UP DMZ IN ROUTER 2 If you receive a message stating that the port is online and can be reached, then you have NOTE! You will only need to proceed with this section if you detected a set it up correctly.

  • Page 31: Ddns (Dynamic Domain Name Service)

    7.4 DDNS (DYNAMIC DOMAIN NAME SERVICE) SETTING UP THE DVR FOR ACCESS THROUGH A DYNAMIC DOMAIN NAME You can access the DVR over the Internet using a static or dynamic IP address. However, your service provider can change this dynamic address from time to time. When it changes, you will have to return to www.MyIPAaddress.com, again from a computer attached to the same STEP 1.

  • Page 32: Accessing The Dvr Through Internet Explorer

    7.5 ACCESSING THE DVR THROUGH INTERNET EXPLORER 5. Select Turn User Account Control on or off Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you will be ready to remotely view your cameras using a webcam program based on an ActiveX control.

  • Page 33: Setting Up Activex Control

    SETTING UP ACTIVEX CONTROL STEP 11. Click the Custom level… button. STEP 1. Open Internet Explorer STEP 2. Click on Tools STEP 3. Select Internet Options in the pull-down menu PICTURE 7-49 STEP 4. Click on the Security Tab STEP 5. Select Trusted Sites STEP 6.

  • Page 34: Accessing The Dvr Through Safari

    7.6 ACCESSING THE DVR THROUGH SAFARI STEP 13. Click the Reset button CONFIGURING SAFARI The Safari Client WebKit Plugin can only operate in 32-bit format. Please follow the three steps STEP 14. Click “Yes” when asked, “Are below to set your Safari browser to run in 32-bit mode. you sure you want to change the setting for this zone?”...

  • Page 35: Installing The Plugin

    3. Select the option for “Open in 32-bit mode” in Safari’s info window. 2. Click on the downward-pointing arrow icon to download the installation package. PICTURE 7-57 PICTURE 7-59 INSTALLING THE PLUGIN You will now need to download and install the Webkit Plugin by following the seven steps below: 3.
  • Page 36 4. Double-click the downloaded package. Click “Continue” to proceed and click “Next” to 6. The installation window will let you know when the software has been successfully installed move through the default settings. on your Mac. PICTURE 7-61 PICTURE 7-63 5.

  • Page 37: Accessing Your Dvr With Safari

    ACCESSING YOUR DVR WITH SAFARI 7.7 USING THE REMOTE ACCESS SOFTWARE Now that you’ve successfully installed the WebKit PlugIn, you can now access your DVR When you first connect to the DVR via Internet Explorer – whether from within the network through the Safari browser window.

  • Page 38: Record And Playback Controls

    Screen Display Mode Color Adjustment Clicking on the arrow beside the screen Drag the slide bars to adjust Brightness, Contrast, Hue and Saturation. Clicking Default will display mode will open the Channel Select return them to the original settings. dialog which will allow you to specify which Button Description Button...

  • Page 39: Remote Playback And Backup

    Master and Sub-Streams 7.8 REMOTE PLAYBACK AND BACKUP Right-clicking on any live image will open up a pull-down menu. Changes made in this menu will be reflected in the Master/Sub-Stream status display on the right of the Remote Live REMOTE PLAYBACK Preview interface.
  • Page 40 SEARCH STEP 6. This will open a window with control buttons at the bottom. Control buttons at the bottom allow the user to move through the playback. Clicking on the Search tab in the Remote Live Viewer will allow you to search by Time, Event or File Management.
  • Page 41 Event Search File Management STEP 1. Click on the highlighted date, select recorded channels along with the type of This allows you to locate an event and lock, unlock or delete it from the record. event – motion or sensor. Then click Search. PICTURE 7-74 PICTURE 7-75 STEP 2.

  • Page 42: Remote System Configuration

    Remote Backup 7.9 REMOTE SYSTEM CONFIGURATION Clicking on the Config tab in the Main Menu of the Remote Live Viewer will change the Clicking on the Backup tab will open the Backup interface. This allows you to backup files display to where the user can set-up or alter the operating parameters of the DVR. Available from the DVR to your computer’s hard drive.

  • Page 43: Mobile Surveillance

    MOBILE SURVEILLANCE CHAPTER 8 STEP 6. PCam will open automatically once the install process is complete. This DVR supports mobile surveillance on smart phones and other devices running Android, Blackberry,Symbian and Windows Mobile Pro operating systems along with the iPad and iPhone on 3G networks.

  • Page 44: Symbian

    8.2 SYMBIAN STEP 8. In System Setting, select Login Setting to bring up the Login interface. This DVR supports phones running versions 3 and 5 of the Symbian OS. STEP 1. Enable network access on the mobile STEP 9. Input the DVR’s address, User Name phone.

  • Page 45: Apple Iphone And Ipad

    8.3 APPLE IPHONE AND IPAD This DVR supports connection on 3G networks. Non-3G equipped devices will need a Wi-Fi connection. NOTE! Although the software needed to access your DVR is free, you will need to have or create an iTunes or App Store account to proceed. INSTALLING THROUGH THE IPHONE OR IPAD PICTURE 8-15 STEP 1.

  • Page 46: Installing Through Pc Or Macintosh Computer

    INSTALLING THROUGH PC OR MACINTOSH COMPUTER OPERATING INSTRUCTIONS FOR IPHONE/IPAD STEP 1. Access the iTunes store in your STEP 1. Launch SuperCam. This will bring up computer and login. the Login interface. STEP 2. Connect your device to the computer. STEP 2.
  • Page 47 Image View Interface Live View Interface You can access the different viewing functions of the DVR in a similar manner to the controls on the DVR itself. Button Function Previous picture Next picture To first picture To last picture Copy pictures to album Delete PICTURE 8-28 Record Playback Interface...

  • Page 48: Android

    Configuration Interface 8.4 ANDROID This window allows you to configure the main settings for how files are recorded and saved as well as how alerts are handled. SOFTWARE INSTALLATION STEP 1. Enter the Android Market Record file clip size – This is the maximum size of STEP 2.
  • Page 49 Main Menu STEP 5. You can view the download and This window contains the function buttons needed to access and control your system. installation process in Notifications. Once download is complete, the software will install automatically. Clicking on the help icon will list the functions as well as how to use them.
  • Page 50 Image View Server List This allows you to add, delete or modify the DVR connection or connections if you are Button Function remotely monitoring multiple systems. Previous picture Next picture Zoom in Button Function Add a server Zoom out Modify a server connection Delete Delete a server Return...

  • Page 51: Blackberry

    8.5 BLACKBERRY If the software fails to download, please check the following: The SuperCam software used to monitor your system from your phone is compatible with • Verify that you have a good connection to your cellular network BlackBerry OS 5 or newer. •...
  • Page 52 OPERATING SUPERCAM Live View In this display you can access the different viewing functions of the DVR in a similar manner to the controls on the DVR itself. Login STEP 1. Launch SuperCam. This will bring up the Login interface. STEP 2.

  • Page 53: Hard Disk Drive

    Server List HARD DISK DRIVE CHAPTER 9 This allows you to add, delete or modify the DVR connection or connections if you are remotely monitoring multiple systems. Your DVR uses a standard SATA (Serial Advanced Technology Attachment) hard disk drive and will support drives up to 2TB (terabytes).

  • Page 54: Calculating The Recording Capacity Of Ahard Disk Drive

    STEP 4 9.2 CALCULATING THE RECORDING CAPACITY OF A . Connect the power and data cables. HARD DISK DRIVE Press firmly, but do not force them onto the pins or you may damage them. The While the physical data capacity of a hard drive is fixed, how much video you can record upon it depends connectors are “keyed”...

  • Page 55: Appendix

    2. The indicator lights of the DVR are on, but no output. Why? After you download the new firmware from the Q-See website at www.q-see.com, a. The power adapter may have been damaged, or is not providing enough power. Please copy it onto a USB flash drive.

  • Page 56: Specifications

    A.2 SPECIFICATIONS 14. What are the PC configurations for 16-ch real time access with fully open mainstream channel? Parameter QT528 QT526 PC MODULE PARAMATERS COMPRESSION Compression Standard H.264 Baseline Format Intel Core(TM)2 Duo CPU E4600 VIDEO Video In Composite 1.0V Composite 1.0V p-p/75Ω,...

  • Page 57: Q-See Product Warranty

    Q-SEE PRODUCT WARRANTY Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with QUESTIONS OR COMMENTS? CONTACT US a free exchange policy that covers all manufacturing defects for one month from the date of purchase.
  • Page 58 Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807...

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