Q-See QT528 User Manual

Q-See QT528 User Manual

H.264 dual stream network dvr
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H.264 Dual Stream Network DVR
8 Channel CIF@240fps & D1@240fps Digital Video Recorder

USER MANUAL

Model #:
QT528
www.q-see.com
Rev 12/6/2010

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Summary of Contents for Q-See QT528

  • Page 1: User Manual

    H.264 Dual Stream Network DVR 8 Channel CIF@240fps & D1@240fps Digital Video Recorder USER MANUAL Model #: QT528 www.q-see.com Rev 12/6/2010...
  • Page 2  The contents of this manual are subject to change without notice  This device should be used with the power supply provided. If the DVR is not going to be used for an extended period of time unplug it.
  • Page 3: Table Of Contents

    1. INTRODUCTION ... 4 1.1 DVR Introduction ... 4 1.2 Main Features ... 4 2. GETTING STARTED ... 6 2.1 Connecting to a monitor or TV ... 6 2.2 Installing Hard Drive ... 7 2.2.1 Install DVD Writer ... 7 Front Panel Descriptions ...
  • Page 4 5. RECORD, SEARCH, PLAYBACK AND BACKUP ... 43 5.1 Time Search ... 43 5.2 Event Search ... 44 5.3 File Manager ... 44 6. DVR MANAGEMENT ... 46 6.1 Checking System Information ... 46 6.1.1 System Information ... 46 6.1.2 Event Information ...
  • Page 5: Introduction

    This DVR uses high performance video processing chips and an embedded Linux system. It utilizes many advanced technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface and VGA output. This DVR system supports mouse controlled navigation and also can be accessed through IE browser with full remote control, mobile viewing by cell phones, etc.
  • Page 6 Supports remote time and event search, and channel playback with picture snap Supports remote PTZ control with preset and auto cruise Supports remote full menu setup, changing all the DVR parameters remotely Supports mobile surveillance by smart phones, Win Mobile Pro, Symbian, and iPhones, iPads, Android, and...
  • Page 7: Getting Started

    4. Attach the RCA cable from the DVR to the RCA video in port on the TV. 5. Hold down the ESC button on the DVR for 10 seconds to transfer the video feed from the VGA monitor to the 6.
  • Page 8: Installing Hard Drive

    2.2 Installing Hard Drive Notice: 1. This DVR supports two SATA hard drivers or one SATA hard drive plus one DVD-RW Writer. 2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording Capacity”.
  • Page 9: Front Panel Descriptions

    2.3 Front Panel Descriptions Item Name Power Status HDD Status Network Status Backup Status Play Status REC Status MENU/+ P.T.Z. Audio BACKUP/- SEARCH/ZOOM STOP/ESC REVSPEED STOP/Pause RECORD/FOCUS Direction/Multi-screen Enter button IR Sensor USB port Fig 2.5 Front Panel Power indicator, when connection , the light is blue When HDD is writing and reading , the light is blue...
  • Page 10: Rear Panel Layout

    2. Check the remaining charge in the batteries 3. Check to see if IR controller sensor on DVR is blocked If it still doesn't work, contact the Q-See customer service dept to replace the remote control. The interface of remote controller is shown in Fig2.6 Remote Controller.
  • Page 11: 6 Control With Mouse

    Operation procedure to control multiple DVRs with same remote control The device ID of the DVR is 0. When using remote control to control a single DVR, it’s not necessarily to reset the device ID; when controlling multiple DVR with remote controller, please refer to below steps:...
  • Page 12: Use Mouse

    2.6.2 Use Mouse In Live: Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen display. Click right button to show the control bar at the bottom of the screen as Fig 4-1 main menu toolbar Click right mouse again to hide the control bar.
  • Page 13: Basic Function

    3. BASIC FUNCTION 3.1 Power On/Off Before you power on the unit, please make sure all the connections are good. 3.1.1 Power On Step 1: Connect the power supply; switch on the power button near the power port on the rear panel Step 2: The firmware will be loaded, and the power indicator will display blue Step 3: At start up, a WIZZARD dialogue box will pop-up (refer to picture below) displaying time zone and time setup information.
  • Page 14: Login

    3.2 Login User can login and logout of the DVR system. User cannot do any other operations except changing the multi-screen display once logout. Admin has full control over DVR. Notice: the default user name and password is “admin” and 123456”...
  • Page 15: Live Playback

    3.3.1 Live Playback Click the Play button to playback the record. Refer to Figure3-3. User can operate by clicking the buttons on the screen. Fig 3-3 Live Playback...
  • Page 16: Main Menu Setup Guide

    Click icon beside the screen display mode, a channel select dialog will appear as below: Take 8-channel DVR for example: user can tick off 8 channels form 1-ch to 8-ch at random to display the live pictures. Then click Click icon, user can zoom in the live and playback images.
  • Page 17: Basic Configuration

    4.1 Basic Configuration Basic configuration includes three sub menus: system, date& time and DST. 4.1.1 Setup Step1: Enter into Setup configurationbasic configurationsetup; refer to Fig 4-3: SETUP Step2: In this interface user can setup the device name, device ID, video format, max network users, VGA resolution and language.
  • Page 18: Time & Date

    4.1.2 Time & Date Step 1: Enter into system configurationbasic configurationtime & date; refer to Fig 4-4: Fig 4-4 Basic Configuration-Time & Date Step 2: Set the date format, time format, time zone in this interface; Checkmark “sync time with NTP server” to refresh NTP server date;...
  • Page 19: Live Configuration

    4.2 Live Configuration Live configuration includes four submenus: live, host monitor, SPOT and mask. 4.2.1 Live In this interface, user can setup camera names, adjust colors: brightness, hue, saturation and contrast. Step 1: Enter into system configurationlive configurationlive; refer to Fig 4-6: Fig 4-6 Live ConfigurationLive Step 2: Checkmark camera name;...
  • Page 20: Host Monitor

    4.2.2 Host Monitor Step 1: Enter into system configurationlive configurationhost monitor; refer to Fig 4-8: Step 2: Select split mode: 1×1, 2×2, 2×3, 3×3, and channel Step 3: Dwell time: the time interval for a certain picture display before switching to next picture display Step 4: Select the split mode, then setup current picture group.
  • Page 21: Mask

    4.2.4 Mask User can setup private mask area on the live image picture, maximum of three areas. Setup Mask Area: click Setting button, enter into live image and press left mouse button and drag mouse to set mask area, refer to picture below. Click Apply button to save the setting. Delete Mask Area: select a certain mask area, click left mouse button to delete that mask area, click Apply button to save the setting.
  • Page 22: Record Configuration

    4.3 Record Configuration Record configuration includes five sub menus: enable, record bit rate, time, recycle record and stamp. 4.3.1 Enable Step 1: Enter into system configurationrecord configurationenable; refer to Fig 4-11: Step 2: Checkmark record, audio and record time Step 3: User can setup all channels with same parameters, checkmark “all”, then do relevant setup. Step 4: Click “default”...
  • Page 23: Record Stream

    4.3.2 Record stream Step 1: Enter into system configurationrecord configurationrecord bit rate; refer to Fig 4-12: Step 2: Setup rate, resolution, quality, encode and max bit stream Step 3: User can setup all channels with same parameters, checkmark “All”, then to do relevant setup. Step 4: Click “default”...
  • Page 24: Time

    Step 2: Checkmark recycle record, the recycle record function will be enabled, it will overwrite the earlier recorded files and keep recoding when HDD is full; if not enables the DVR will stop recording when HDD is full. Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
  • Page 25: Stamp

    4.3.5 Stamp Stamp:User can display the channel name and time stamp on video. Step 1: Enter into system configuration record configuration stamp; refer to Fig 4-14: Fig 4-14 Record Configuration-Stamp Step 2: Checkmark camera name, time stamp; click Set button, user can use cursor to drag the camera name and time stamp to random positions, refer to below Figures: Before Drag After Drag...
  • Page 26: Schedule

    Schedule configuration includes three sub menus: schedule, motion and alarm. 4.4.1 Schedule Step 1: Enter into system configurationschedule configurationschedule; refer to Fig 4-15: Step 2: Select channel, double-click and a dialog box will pop-up shown as Fig 4-16, user can edit week schedule: ①...
  • Page 27: Sensor

    Fig 4-17 Schedule Configuration-Motion Step 2: The setup steps of motion are similar to schedule; user can refer to 4.4.1 Schedule for details. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all blue.
  • Page 28: Sensor (To Setup Optional External Motion Sensors)

    4.5.1 Sensor (to setup optional external motion sensors) Sensor includes three sub menus: basic, alarm handling and schedule. ① Basic Step 1: Enter into system configurationalarm configurationsensorbasic; refer to Fig 4-19: Fig 4-19 Alarm Configuration-Sensor Basic Step 2: Enable sensor alarm, set the alarm type according to triggered alarm type. Two options: NO (normally open) and NC (normally closed).
  • Page 29: Motion

    Step 3: Checkmark Buzzer, there will be triggered buzzer alarm out; Full screen alarm: when triggered alarm, there will pop up an alarm full screen; To alarm out: checkmark the channel, there will be triggered alarm out on the designated channel. Click OK button to save the setting;...
  • Page 30 ① Motion Step 1: Enter into system configurationalarm configurationmotion; refer to Fig 4-23: Fig 4-23 Alarm Configuration-Motion Step 2: Enable motion alarm, set alarm hold time which means time interval between two consecutive motion events. If there is other motion detected during the interval period which is considered continuous movement; it will be included in the current file, otherwise, it will be considered the start of a new motion file.
  • Page 31: Video Loss

    user can adjust its value according to the practical conditions; click click icon, the set detection area will be cleared; click motion area are suitable to current conditions(refer to following picture); Click icon, exit current interface. Note: when user drags mouse to set motion detection area, they have to click current detection area first, and then set the area.
  • Page 32: Other Alarm

    Step 1: Enter into system configurationalarm configurationvideo loss; refer to Fig 4-27: Fig 4-27 Alarm Configuration-Video Loss Step 2: The setup steps of video loss trigger are familiar with alarm handling; user can refer to Chapter 4.5.1 Sensor alarm handling for more details. Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
  • Page 33: Network Configuration

    Alarm out includes three sub menus: alarm out, schedule and buzzer ① Alarm out Step 1: Enter into system configurationalarm out; refer to Fig 4-28: Fig 4-28 System Configuration-Alarm Out Step 2: In this interface, set relay alarm out name, select hold time which means the interval time between the two consecutive alarms.
  • Page 34: Network

    IP from the router the DVR is attached to. Step 4: Enable PPPOE, user can directly connect the DVR to internet via ADSL, then input the user name and password; click TEST button to test the effectiveness of supplied information. You will need to get the account information from your internet service provider.
  • Page 35: Sub Stream

    User name User name of broad band account Password DDNS server User name User name to log in to the website of domain name Password 4.6.2 Sub Stream Step 1: Enter into system configurationnetwork configurationsub stream; refer to Fig 4-33: Step 2: Select fps, resolution, quality, encode and max bit rate Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
  • Page 36: 4Other Settings

    Note: The domain name server that selected by user is a banding domain name of DVR. User should logon the website which provided by the server supplier to register a user name and password firstly, and then apply a domain name on line for the server.
  • Page 37: User Management Configuration

    ① If you only want the user to be able to access the DVR from a specific computer then put a checkmark in the Binding PC MAC Address option and enter the MAC address of the only PC you want the user to be able to...
  • Page 38: Configuration

    ② Authority: Step 1: Enter into Add userauthority; refer to Fig 4-36: Fig 4-36 Add User-Authority Step 2: In the authority interface, assign the definite operation right for that user. Step 3: In the user management interface, click Setup button to modify user name, user type and binding PC MAC address if used.
  • Page 39 Step 2: Checkmark Enable, setup the value of address, baud rate and protocol according to the settings of the PTZ speed dome. Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup. Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
  • Page 40 Fig 4-38 P.T.Z Configuration-Advance Step 2: In the Advance interface, click preset “Setting” button, a dialog box will pop-up shown as Fig 4-39: Fig 4-39 Advance-Preset Setting a. In the preset set interface, click Setting button, a dialog will pop-up shown as Fig 4-40:...
  • Page 41 b. User can control the dome rotating up, up left, down, right down, left , left down, right and up right and stop rotating; adjust the rotate speed and the value of zoom, focus and iris of the dome; c. Select the serial number of the preset point, set the preset name. Click Save button to save the settings, click icon to hide the tool bar, right-key can display it;...
  • Page 42: Advanced

    a. Click Add icon to set the speed and time of preset point; select a preset point, click Delete icon to delete that preset point; click Modify icon click icons to adjust the position of preset point. Click Preview button to preview the cruise line, click OK button to save the setting, click Exit button to exit current interface.
  • Page 43: Reset

    Here authorized user can prohibit computer users within a certain IP address segment from accessing the DVR or admitting computer users within a certain IP address segment into the DVR. For example, if authorized user doesn’t want computer users within IP addresses from 196.168.000.002 to 196.168.000.004 to access the DVR, authorized user can checkmark Block list, and then input this IP address range.
  • Page 44: Record, Search, Playback And Backup

    5. RECORD, SEARCH, PLAYBACK AND BACKUP Search configuration includes three submenus: time search, event search and file manager. 5.1 Time Search Step 1: Enter into Search configurationtime search; refer to Fig 5-1: Step 2: Select channel, screen display mode, the highlighted dates on the calendar means the days have recorded data.
  • Page 45: Event Search

    5.2 Event Search Step 1: Enter into Search configurationevent search; refer to Fig 5-2: Step 2: Click Search button, the searched event information will be displayed in the event list box. Select date, channel, checkmark Motion, Sensor or All accordingly. Step 3: Double click the record file you would like to playback.
  • Page 46 (unless you format the hard drive). ② Unlock: check a locked file, click Lock button to unlock this file ③ Delete: check an unlocked file, click Delete button to delete this file. Step 3: Checkmark “All” button; user can lock/unlock or delete all files in the file manager column. Step 4: Double click an unlocked item to playback.
  • Page 47: Dvr Management

    6. DVR MANAGEMENT 6.1 Checking System Information Check system information includes five submenus: system, event, log, network and online users. 6.1.1 System Information In this interface, user can check the hardware version, MCU version, kernel version, device ID, etc. refer to Fig 6-1: 6.1.2...
  • Page 48: Log Information

    6.1.1 Log Information In this interface, user can check relevant log information according to selected date; refer to Fig 6-3: 6.1.2 Network information In this interface, user can check relevant parameters of network; refer to Fig 6-4: 6.1.1 Online Information In this interface, user can check the details of the current connection of online users;...
  • Page 49: Manual Alarm

    6.1.3 Upgrade At present, it only supports USB update. Get the firmware from Q-See when there is a new firmware version, and make sure it is the correct one for the DVR. User can check the USB information in Disk manager.
  • Page 50: Remote Surveillance

    DHCP: If your router is setup for DHCP, and most of them are by default, you can have the router assign an IP address to the DVR. To do this go to the Main Menu and select the System icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-3.
  • Page 51 Static IP: You will need to setup the network settings on the DVR to match the settings of the router that you attach the DVR to. To get the router settings you would go to the run option on a computer attached to the same router as the DVR and type cmd and hit OK to bring up a command prompt (Fig 7-4), then type ipconfig at the prompt (RED arrow on Fig 7-4) to access the router settings.
  • Page 52 OK message in the lower left corner of the screen click on the Apply button to save the setting. PPPOE: If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will need to select the PPPOE option in the NETWORK options.
  • Page 53 FORWARDING To setup the DVR for access through a dynamic domain name you go to the Main Menu and select the System icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-7.
  • Page 54 Once you have enabled Port Forwarding, you can configure your DDNS information by following these steps: a. Using a computer that is connected to the same network as your Q-See DVR, use your IE Browser to go to http://myq-see.com. b. Click on the New User? Link at the bottom of the page (http://myq-see.com/reg.asp).
  • Page 55 Fig 7-8 Registration a. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button.
  • Page 56 a. Once you have completed steps a-d, go to the Main Menu and select the Setup icon (Red box in Fig 7-10), then select the Network icon (Red box in Fig 7-11), this will display the NETWORK screen shown in Fig 7-12. Setup Fig 7-10 Main Menu b.
  • Page 57: Port Forwarding

     Host Domain: Enter the account name you setup on the myq-see site. 7.3 Port Forwarding To access the DVR from a remote computer you need to forward ports 80 and 6036 from the router the DVR is attached to, to the IP address of the DVR.
  • Page 58 Choose your DVR or Series (QT, QSDT, QR, QS etc) from the list provided c. Select the make and model of your router from the list d. Click on the ‘Click here to skip this advertisement…’ link in the upper right corner of the screen.
  • Page 59 Follow the instruction on the website (The top set of instructions are done on the DVR. The bottom set of instructions are done on the router) f. Verify the ports are open and traffic is allowed a. Go to www.canyouseeme.org...
  • Page 60 If the port is open, you will see the following message:”Success. I can see your service…” ii. Go to the section below: To access the DVR through Internet Explorer iii. Otherwise, if the ports are not open, you will get the following message: “Error:...
  • Page 61 Pic 8 To access the DVR through Internet Explorer: once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR (for remote access over the internet), you need to modify your browser controls.
  • Page 62 Sites button. Pic 9 Pic 11 Uncheck the box for Require Server verification. Put the IP addess of the DVR or WAN IP address in the Add this websites to the zone box and click on Add button. Click on Close...
  • Page 63 “Allow Active Content to Run Files on My Computer” (RED box in Pic 15). Pic 14 To connect to the DVR from the remote computer you would then open an Internet Explorer browser window and enter the internet IP of your router that you got by going to On “Reset to”...
  • Page 64 If you do so then you need to forward the IP address of the router to the other port, change the port in the DVR NETWORK settings, and you need to add the port number after the IP address.
  • Page 65: Using The Remote Access Software

    Once you have setup Internet Explorer you can access the DVR through a browser window. If you are accessing the DVR over the network you would enter the IP address of the DVR into the address bar. If you are accessing the DVR from a remote computer you will enter the public IP address of the router.
  • Page 66 Note: click button to record manually and the recorded file will be saved on your PC hard drive. Screen display mode: Click the icon beside the screen display mode, channel select dialog will appear as shown below: User can checkmark channels form 1-ch to 16-ch at random to display the live pictures. Then click OK button to confirm the setting.
  • Page 67 Color Adjustment: Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value. BUTTON PTZ Control Connect the PTZ speed dome to the device via RS485. Ensure the protocol of the speed dome is supported by the device and set the relative parameters manually.
  • Page 68: Remote Playback And Backup

    Right click the mouse on the live interface to generate a pull-down menu as shown below: Stream: this DVR supports master stream and sub stream. Master stream has higher frame rate, max 25FPS (PAL)/ 30FPS (NTSC) for every channel. However, to ensure optimal function, an increased network bandwidth is highly recommended.
  • Page 69 Fig 7-27 Time Search Interface Step 2: Click “Search” button. The record data will be displayed in the data information list box. The highlight date in the area marked  means there is recorded data for that channel at that time. Select the record channels in the area marked ...
  • Page 70 By Event Search: Step 1: Enter into Searchevent search; refer to Fig 7-29: Step 2: Click the highlight date and select record channels and then checkmark the event type: motion and sensor, click “search” button Step 3: The events will be display in the event list box, double-click an item to playback File Management Step 1: Enter into Searchfile management;...
  • Page 71: Remote Backup

    7.6.2 Remote Backup Click Backup button to enter into backup interface, refer to Fig 7-31: Step 1: Select channels, set the start and end time, then click “search’ button, the file information will be displayed in the file list box Step 2: Select backup files, click “browse”...
  • Page 72 Fig 7-32 Remote Menu Setup The sub menu lists and the options in every item are similar to those on the DVR. Please refer to Chapter 3 Main Menu Setup Guide for more details. Click “save” button to save above settings; click “default” button will recover the original settings.
  • Page 73: Mobile Surveillance

    This DVR supports mobile surveillance by Iphone, or smart phones with Windows Mobile Pro and symbian OS on 3G networks. We tested on Window Mobile Pro 6.1 and 6.5. To access the DVR from a mobile phone you first need to setup the network configuration on the DVR, refer to Chapter 4.6 Network configuration.
  • Page 74 Step 6:Camera 1 is the default channel after login. Change the channel in the drop down menu of “Channel”: Notice : User name and password here are the same as that used on the DVR. The default is admin and 123456.
  • Page 75: Phones With Symbian

    Step 1:First enable the network access on the mobile phone. Then run Web browser. Step 2:Input the DVR’s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. Step 3:A welcome window will pop up and requires a package. Click the software name to download Step 4:A security window will pop up after downloading and ask if you want to install the package.
  • Page 76 Step 9:Enter Live View, it will connect to the server and display pictures. Notice : User name and password here are the same with that used on the DVR. The default is admin and 123456. Step 10:In Live View, users can do snapshot, change channels and control PTZ cameras.
  • Page 77: For Iphone Mobile Clients

    8.3 For iPhone Mobile Clients 1. Installing through iphone. Step 1. Open App Store function of iphone Step 2. Enable “search” function to search “SuperCam” Step 3: Click Super Cam, enter into “introduce” interface and then click “FREE”, it will change into “INSTALL” Step 4: Input iTunes Store password and then click “OK”, the software will be installed automatically.
  • Page 78 Step 1: Install iTunes store in PC and then login Step 2: Connect iPhone and PC Step 3: Enable “search” function to search “SuperCam” Step 4: Click “free application” button Step 5: Input apple ID and password, then click “acquire” Step 6: Tick off “synchronously apply program”...
  • Page 79 Main Interface 【Playback】 【Log】 【Live】 【Information】 device 【Logoff】 Live View Interface Mark 1 Current viewing channel Switch channels Snap picture Close the video of the current channel playback record file 【Image】 log record 【Server List】 device list live view 【Settings】 【Help】...
  • Page 80 Switch to the single image Upward rotates the PTZ Leftward rotates the PTZ Stop rotating the PTZ Zoom Out/Focus Out/Iris Sub Group Set the cruise line H-Reserve Horizontal- Reserve Image view interface Record Playback interface Click the record file to playback. Server list Interface Config interface Switch to four images...
  • Page 81 Main parameters for mobile phone video config Record file clip size: Single video size. When the video size is greater than setup value, change another video files Reserved disk space: Reserved SD Card disk space, when the disk space is less than setup value, the video will be stopped Display config:...
  • Page 82: For Android Mobile Clients

    8.4 For Android Mobile Clients Software Installation Step 1: run Google Market program Step 2: search”SuperCam” Step 3: press “Install” button Step 4: click “OK” button Step 5: user can view the download and install process in notifications; finished download, the software will install automatically.
  • Page 83 Main menu 【Playback】 playback record file 【Log】 log record 【Information】 device information view Live view Mark 1 Current viewing channel Switch channels Snap talk Full screen Upward rotates the PTZ Leftward rotates the PTZ Stop rotating the PTZ Zoom Out/Focus Out/Iris Group Set the cruise line 【Image】...
  • Page 84 Image view Record playback Click the record file (Fig 3) to playback (Fig 4) Play/pause Full screen Server list (Fig 3) (Fig 4) stop Return to record file interface (Fig 3)
  • Page 85 Config interface Alarm setting Storage setting Path Reserved disk space Video clip size Remove all recorder files before Information view Tick off Sound Alarm , when Video Loss/Sensor/Motion happen,trigger sound alarm; Tick off Vibrate Alarm, when Video Loss/Sensor/Motion happen,trigger vibrate alarm User can setup the relevant parameters of mobile video.
  • Page 86: For Blackberry Mobile Clients

    Note: If the software fails to download, please check the following: Check whether the network of mobile phone is normal or not Check whether DVR server connect network normally or not Modify the Browser Configuration. 1) Enter into Menu->Option->Browser Configuration:...
  • Page 87: Operation Method For Blackberry Mobile Phone Client

    2) Enter into Menu->Option->Cache Operations, clear up browser cache. Note:When you use the SuperCam software in mobile phones with touch screens there will be a compatibilty problem. Solution: Enter into Options Menu->Advance options->Applications->SuperCam and click “Disable Compatibility” button. This problem will be solved. Operation method for Blackberry mobile phone client Login Enter server’s IP address (or domain name), user’s ID and password.
  • Page 88: Server List

    3. Live view Mark 1 Current viewing channel Switch channels Snap Background alarm Upward rotates the PTZ Leftward rotates the PTZ Zoom In/Focus In/Iris Add Preset Select the preset point Server list Mark 2 Channel status PTZ, click to switch to Fig 2 interface Full screen Stop rotating the PTZ...
  • Page 89: Software Configuration

    Software configuration Information view...
  • Page 90: Product Specifications

    9. PRODUCT SPECIFICATIONS ITEM DEVICE PARAMETER COMPRESSION COMPRESSION FORMAT VIDEO VIDEO IN VIDEO OUT VGA RESOLUTION RECORD RESOLUTION DISPLAY FRAME RATE RECORD FRAME RATE AUDIO AUDIO INPUT AUDIO OUTPUT ALARM ALARM INPUT ALARM OUTPUT STORAGE RECORD MODE SIMPLEX/DUPLEX/TRIPLEX INTERFACE NETWORK INTERFACE COMMUNICATION INTERFACE CONTROLS PTZ CONTROL...
  • Page 91: Appendix A Faq

    Q2. There is no menu output, only live image display, what is wrong? a. Hold down the escape key on the front of the DVR for around 10 seconds until you hear a beep. Q3. The indicator lights of the DVR are on, but no output. Why? a.
  • Page 92 How do I get the video to display? By default the DVR is setup to use a VGA monitor, if you want to use a TV instead then push the ESC button on the front panel and hold it until you hear a beep, if you still do not get a display then hold the ESC button down again until you hear a beep, the display should come up.
  • Page 93 Q16:.What are the PC configurations for 8-ch real time access with fully open mainstream channel? PC MODULE MOTHERBOARD DIRECTX BANDWIDTH Q17: How to handle the situation when codec Control is blocked to install in the VISTA or Win7 system? If you have this problem there are two ways to fix it: a.
  • Page 94 Appendix B Calculate Recording Capacity (D1) Users can calculate the size of hard disk according to the saving time and DVR recording settings. The DVR uses fixed video bit rate. The below are the details at different settings. Resoluti Video Format...
  • Page 95: Appendix B: Calculate Recording Capacity (Cif)

    APPENDIX B: CALCULATE RECORDING CAPACITY (CIF) Users can calculate the hard drive size needed according to the time saving specification and DVR recording settings listed below. Below is an estimated table outlining hard drive space used when the DVR is configured at various settings.
  • Page 96: Appendix C Compatible Devices

    LITEON SAMSUNG Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase.
  • Page 97 (4) Equipment damage caused by the maintenance of personnel not authorized by Q-See. (5) Product sold over 12 months ago. In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our product. To do this, simply fill out the User’s Information Card below and fax or mail it in to us at the information listed below.
  • Page 98: Customer Information Card

    Purchase Date Distributor The material in this document is the intellectual property of Q-See. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without our company’s expressed written consent.

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