Q-See QT428 User Manual
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Q-See QT428 User Manual

H.264 dual stream network dvr 8 channel cif@240fps & d1@60fps digital video recorder
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H.264 Dual Stream Network DVR
8 Channel CIF@240fps & D1@60fps Digital Video Recorder

USER MANUAL

Model #:
QT428
www.q-see.com
Rev 8/2/2010

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  • Page 1: User Manual

    H.264 Dual Stream Network DVR 8 Channel CIF@240fps & D1@60fps Digital Video Recorder USER MANUAL Model #: QT428 www.q-see.com Rev 8/2/2010...
  • Page 2 CONTACT US Please contact a Q-See support representative first regarding any additional information you need help with regarding product features, specification or assistance with setup. Please contact us using the following methods with questions about your Q-See product. Email: Customer Service cs@dpsi-usa.com...

  • Page 3: Safety Instructions

    We are not liable for any problems caused by unauthorized modifications or attempted repairs. 5. Environment This product works in a temperature range of 14°F to 131°F (-10°C to 55°C) This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable or explosive substances, etc. 6. Accessories Make sure to only use accessories recommended by Q-See.

  • Page 4: Warranty Information

    (3) Damage caused by acts of nature (e.g., earthquake, fire, etc). (4) Equipment damage caused by the maintenance of personnel not authorized by Q-See. (5) Product sold over 12 months ago.

  • Page 5: Customer Information Card

    Purchase Date Distributor The material in this document is the intellectual property of Q-See. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without our company’s expressed written consent.

  • Page 6: Table Of Contents

    4.3.3 Time ... 25 4.3.4 Recycle Record ... 25 4.3.5 Stamp ... 26 4.4 Schedule Configuration ... 27 4.4.1 Schedule ... 27 4.4.2 Motion ... 28 4.4.3 Sensor ... 28 TABLE OF CONTENTS P a g e QT428 User Manual...
  • Page 7 7.2 Setting Up Remote Access ... 53 7.3 Port Forwarding ... 62 7.5 Using the Remote Access Software ... 69 7.6 Remote Playback and Backup ... 72 7.6.1 Remote Playback ... 72 7.6.2 Remote Backup ... 76 P a g e QT428 User Manual...
  • Page 8 For iPhone Mobile Clients ... 82 For Android Mobile Clients ... 86 9. PRODUCT SPECIFICATIONS ... 91 APPENDIX A: FAQ’s ... 92 APPENDIX B: CALCULATE RECORDING CAPACITY ... 94 APPENDIX C: COMPATIBLE USB DRIVES ... 95 P a g e QT428 User Manual...

  • Page 9: Introduction

    This DVR uses high performance video processing chips and an embedded Linux system. It utilizes many advanced technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface and VGA output. This DVR system supports mouse controlled navigation and also can be accessed through IE browser with full remote control, mobile viewing by cell phones, etc.
  • Page 10 Supports remote time and event search, and channel playback with picture snap Supports remote PTZ control with preset and auto cruise Supports remote full menu setup, changing all the DVR parameters remotely Supports mobile surveillance by smart phones, Win Mobile Pro, Symbian, iPhones, iPads and Android on 3G...

  • Page 11: Getting Started

    Step 3: Screw in the HDD as shown below. Note: For easier installation, please connect the power and data cables first, and then screw the HDD to base. Fig 0.1 Connect HDD Fig 0.2 Screw in the HDD P a g e QT428 User Manual...

  • Page 12: Front Panel Instructions

    Quit play mode/Exit the current interface or status 1.Change direction to select items 2. Change screen display mode from 1/4/9/16 channel Confirm selection To connect external USB devices like USB flash, USB HDD for backup or update firmware P a g e QT428 User Manual Description...

  • Page 13: Rear Panel Instructions

    Connect USB mouse or connect external USB devices Connect to speed dome Connect to keyboard 1-ch relay output. Connect to external alarm +5 V and Grounding Connect to external sensor1-4 4 CH Audio input 10 | P a g e QT428 User Manual...

  • Page 14: Remote Control

    2. Check the remaining charge in the batteries 3. Check to make sure the sensor on the DVR is clear 4. If it still doesn't work, contact Q-See for a replacement Figure 2-5 below illustrates the Remote Control functions as follows:...

  • Page 15: Control With Mouse

    Notice : If mouse is not detected or doesn't work, check below steps: 1. Make sure the mouse plugs in the USB mouse port on the back of the DVR, not the front panel port. 2. Try a different mouse 2.5.2 Use Mouse...
  • Page 16 GETTING STARTED QT428 User Manual In playback: Click left button to choose the options. Click right button to return to live view. In backup: Click left button to choose the options. Click right button to return to previous picture. In PTZ control: Click left button to choose the buttons to control the PTZ.

  • Page 17: Basic Function

    Menu, then select “System Shut Down” icon, the Shut down window will appear Step 2: Click OK, the unit will power off after firmware is shut down. Step 3: Disconnect the power. 14 | P a g e QT428 User Manual...

  • Page 18: Login

    BASIC FUNCTIONS 3.2 Login User can login and logout of the DVR system. User cannot do any other operations except changing the multi-screen display once logout. Admin has full control over DVR. Notice: the default user name and password is “admin” and 123456”...

  • Page 19: Live Playback

    BASIC FUNCTIONS QT428 User Manual 3.3.1 Live Playback Click the Play button to playback the record. Refer to Figure3-3. User can operate by clicking the buttons on the screen. Fig 3-3 Live Playback 16 | P a g e...

  • Page 20: Main Menu Setup Guide

    Click icon beside the screen display mode, a channel select dialog will appear as below: Take 8-channel DVR for example: user can tick off 8 channels form 1-ch to 8-ch at random to display the live pictures. Then click Click icon, user can zoom in the live and playback images.

  • Page 21: Setup

    VGA for VGA monitor, CVBS for TV or monitor that is connected using BNC adapter. Language: setup the menu language. Note: after changing the language and video output, the device needs to restart. Fig 4-3 Basic Configuration 18 | P a g e QT428 User Manual...

  • Page 22: Time & Date

    MAIN MENU SETUP GUIDE QT428 User Manual 4.1.2 Time & Date Step 1: Enter into system configurationbasic configurationtime & date; refer to Fig 4-4: Fig 4-4 Basic Configuration-Time & Date Step 2: Set the date format, time format, time zone in this interface; Checkmark “sync time with NTP server” to refresh NTP server date;...

  • Page 23: Live Configuration

    MAIN MENU SETUP GUIDE QT428 User Manual 4.2 Live Configuration Live configuration includes four submenus: live, host monitor, SPOT and mask. 4.2.1 Live In this interface, user can setup camera names, adjust colors: brightness, hue, saturation and contrast. Step 1: Enter into system configurationlive configurationlive; refer to Fig 4-6: Fig 4-6 Live ConfigurationLive...

  • Page 24: Host Monitor

    MAIN MENU SETUP GUIDE QT428 User Manual 4.2.2 Host Monitor Step 1: Enter into system configurationlive configurationhost monitor; refer to Fig 4-8: Fig 4-8 Live Configuration-Host Monitor Step 2: Select split mode: 1×1, 2×2, 2×3, 3×3, 4×4 and channel Step 3: Dwell time: the time interval for a certain picture display before switching to next picture display Step 4: Select the split mode, then setup current picture group.

  • Page 25: Mask

    Delete Mask Area: select a certain mask area, click left mouse button to delete that mask area, click Apply button to save the setting. button to setup the previous channel groups Fig 4-10 Live Configuration-Mask Setup Mask Area 22 | P a g e QT428 User Manual...

  • Page 26: Record Configuration

    MAIN MENU SETUP GUIDE QT428 User Manual Live Image Mask Area 4.3 Record Configuration Record configuration includes five sub menus: enable, record bit rate, time, recycle record and stamp. 4.3.1 Enable Step 1: Enter into system configurationrecord configurationenable; refer to Fig 4-11:...

  • Page 27: Record Stream

    Six options: lowest, lower, low, medium, higher and highest. Encode VBR and CBR Max bit Range from: 64 Kbps、 128 Kbps、 256 Kbps、 512 Kbps、 768 Kbps、 1Mbps、 stream 2 Mbps Fig 4-12 Record Configuration-Record Bit Rate Definition 24 | P a g e QT428 User Manual...

  • Page 28: Time

    Step 2: Checkmark recycle record, the recycle record function will be enabled, it will overwrite the earlier recorded files and keep recoding when HDD is full; if not enables the DVR will stop recording when HDD is full. Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface.

  • Page 29: Stamp

    MAIN MENU SETUP GUIDE QT428 User Manual 4.3.5 Stamp Stamp：User can display the channel name and time stamp on video. Step 1: Enter into system configuration record configuration stamp; refer to Fig 4-14: Fig 4-14 Record Configuration-Stamp Step 2: Checkmark camera name, time stamp; click Set button, user can use cursor to drag the camera name and...

  • Page 30: Schedule Configuration

    Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface. Fig 4-15 Schedule Configuration-Schedule Fig 4-16 Schedule-Week Schedule 27 | P a g e QT428 User Manual...

  • Page 31: Motion

    MAIN MENU SETUP GUIDE QT428 User Manual 4.4.2 Motion Step 1: Enter into system configurationschedule configurationmotion; refer to Fig 4-17: Fig 4-17 Schedule Configuration-Motion Step 2: The setup steps of motion are similar to schedule; user can refer to 4.4.1 Schedule for details.

  • Page 32: Alarm Configuration

    MAIN MENU SETUP GUIDE QT428 User Manual 4.5 Alarm Configuration Alarm configuration includes five sub menus: sensor, motion, video loss, other alarm and alarm out. 4.5.1 Sensor (to setup optional external motion sensors) Sensor includes three sub menus: basic, alarm handling and schedule.
  • Page 33 Step 2: The setup steps of sensor schedule are similar to schedule; user can refer to 4.4.1 Schedule for details. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all blue. Fig 4-21 Alarm Handling-Trigger Fig 4-22 Sensor-Schedule 30 | P a g e QT428 User Manual...

  • Page 34: Motion

    MAIN MENU SETUP GUIDE QT428 User Manual 4.5.2 Motion Motion includes two sub menus: motion and schedule. ① Motion Step 1: Enter into system configurationalarm configurationmotion; refer to Fig 4-23: Fig 4-23 Alarm Configuration-Motion Step 2: Enable motion alarm, set alarm hold time which means time interval between two consecutive motion events.
  • Page 35 Step 2: The setup steps of alarm schedule are similar to schedule; user can refer to 4.4.1 Schedule for details. icon, set the whole area as detection area; icon, user can test whether the sensitivity value and Fig 4-25 Alarm Configuration-Schedule 32 | P a g e QT428 User Manual icon, to save the setting; click icon to clear...

  • Page 36: Video Loss

    IP conflict: if there is an IP address conflict within the same network, the device will auto send an email to users designated mailbox to notify the conflict details. Fig 4-26 Alarm Configuration-Video Loss Fig 4-27 Other Alarm 33 | P a g e QT428 User Manual...

  • Page 37: Alarm Out

    Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all blue. ③ Buzzer Step 1: Enter into system configurationbuzzer; Step 2: Checkmark Buzzer, set buzzer alarm hold time Fig 4-28 System Configuration-Alarm Out 34 | P a g e QT428 User Manual...

  • Page 38: Network Configuration

    IP from the router the DVR is attached to. Step 4: Enable PPPOE, user can directly connect the DVR to internet via ADSL, then input the user name and password; click TEST button to test the effectiveness of supplied information. You will need to get the account information from your internet service provider.

  • Page 39: Sub Stream

    Password of broad band account DDNS server Website provided by dynamic domain name supplier. The optional: myq-see.com, www.dyndns.com supplier Password to log in to the website of domain name supplier Fig 4-33 Network Configuration-Sub Stream 36 | P a g e QT428 User Manual...

  • Page 40: Email

    Six options: lowest, lower, low, medium, higher and highest. VBR and CBR Range from: 64 Kbps, 128 Kbps, 256 Kbps, 512 Kbps, 768 Kbps, 1Mbps, 2 Mbps Fig 4-30 network configuration-email 37 | P a g e QT428 User Manual...

  • Page 41: User Management Configuration

    Note: The domain name server that selected by user is a banding domain name of DVR. User should logon the website which provided by the server supplier to register a user name and password firstly, and then apply a domain name on line for the server.
  • Page 42 General: Input user name, password; select user type: normal or advance. If you only want the user to be able to access the DVR from a specific computer then put a checkmark in the Binding PC MAC Address option and enter the MAC address of the only PC you want the user to be able to access from.

  • Page 43: Configuration

    600, 1200, 2400, 4800, 9600, 19200, 34800, 57600, 115200, 230400, 460800, 21600. Communication protocol of the PTZ device. Supported Protocols are: NULL, PELCOP, PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, SAMSUNG, RM110, HY 40 | P a g e QT428 User Manual...
  • Page 44 MAIN MENU SETUP GUIDE QT428 User Manual  Advance Step 1: Enter into system configuration P.T.Z configurationadvance; refer to Fig 4-38: Fig 4-38 P.T.Z Configuration-Advance Step 2: In the Advance interface, click preset “Setting” button, a dialog box will pop-up shown as Fig 4-39:...
  • Page 45 Click Add button to add cruise line in the list box (max 8 cruise lines can be added); select a cruise line, click Setup button, a dialog box will pop-up shown as Fig 4-42: Fig 4-40 Preset Set-Setting icon to exit the current interface. Fig 4-41 Cruise Set 42 | P a g e QT428 User Manual...
  • Page 46 “exit” button to exit current interface. Fig 4-42 Cruise Set-Modify Cruise Line to modify the setting of a preset point. User can Fig 4-43 Track Set 43 | P a g e QT428 User Manual icon to exit the current interface.

  • Page 47: Advanced

    MAIN MENU SETUP GUIDE QT428 User Manual 4.9 Advanced Advanced configuration includes two submenus: reset and import/export. 4.9.1 Reset Reset all settings the device will reboot. 4.9.2 Import/Export User can export the data files into PC as backup function, and then import specified data files from PC to device.

  • Page 48: Record, Search, Playback & Backup

    Note: when the monitor resolution is VGA 800*600, the time search interface will show a hide button, click this button, the whole interface will be expanded. Fig 5-1 Search Configuration Time Search Playback Buttons 45 | P a g e QT428 User Manual...

  • Page 49: Event Search

    5.3 File Manager Step 1: Enter into Search configurationfile manager; refer to Fig 5-3: Fig 5-2 Search Configuration-Event Search Fig 5-3 Search Configuration-File Manager 46 | P a g e QT428 User Manual...

  • Page 50: Backup

    Step 1: Enter into backup configuration; refer to Fig 5-4: Step 2: Set the start & end time, select channels, click Search button, the searched data will be displayed in the data backup list box Fig 5-4 Backup Configuration 47 | P a g e QT428 User Manual...
  • Page 51 RECORD, SEARCH, PLAYBACK & BACKUP QT428 User Manual Step 3: Check a data file or checkmark “All” to select all data files , click Backup button, a dialog box will pop-up shown as Fig 5-5: Fig 5-5 Backup Information Step 4: In the backup information interface, you can check the relevant information of backup files, storage type, save file type, etc.

  • Page 52: Dvr Management

    In this interface, user can check the hardware version, MCU version, kernel version, device ID, etc. refer to Fig 6-1: 6.1.2 Event Information In this interface, user can check recorded events according to selected date; refer to Fig 6-2: Fig 6-1 System Information Fig 6-2 Event Information 49 | P a g e QT428 User Manual...

  • Page 53: Log Information

    In this interface, user can check relevant log information according to selected date; refer to Fig 6-3: 6.1.4 Network information In this interface, user can check relevant parameters of network; refer to Fig 6-4: Fig 6-3 Log Information Fig 6-4 Network Information 50 | P a g e QT428 User Manual...

  • Page 54: Online Information

    In this interface, user can check the relevant parameters of manual alarm; refer to Fig 6-6: 6.1.7 Disk Manager Step 1: Enter into disk manager interface; refer to Fig 6-7: Fig 6-5 Online Information Fig 6-6 Manual Alarm Fig 6-7 Disk Manager 51 | P a g e QT428 User Manual...

  • Page 55: Upgrade

    Upgrade At present, it only supports USB update. Get the firmware from Q-See when there is a new firmware version, and make sure it is the correct one for the DVR. User can check the USB information in Disk manager.

  • Page 56: Remote Surveillance

    DHCP: If your router is setup for DHCP, and most of them are by default, you can have the router assign an IP address to the DVR. To do this go to the Main Menu and select the System icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-3.
  • Page 57 Static IP: You will need to setup the network settings on the DVR to match the settings of the router that you attach the DVR to. To get the router settings you would go to the run option on a computer attached to the same router as the DVR and type cmd and hit OK to bring up a command prompt (Fig 7-4), then type ipconfig at the prompt (RED arrow on Fig 7-4) to access the router settings.
  • Page 58 OK message in the lower left corner of the screen click on the Apply button to save the setting. PPPOE: If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will need to select the PPPOE option in the NETWORK options.
  • Page 59 Fig 7-6 PPPoE DDNS: You can access the DVR through a static or dynamic IP address; however a dynamic address can change from time to time. How often depends on your service provider. When it changes you need to go to a website such as www.myipaddress.com from a computer attached to the same router as the DVR to find out...
  • Page 60 QT428 User Manual To setup the DVR for access through a dynamic domain name you go to the Main Menu and select the System icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-7.
  • Page 61 Once you have enabled Port Forwarding, you can configure your DDNS information by following these steps: a. Using a computer that is connected to the same network as your Q-See DVR, use your IE Browser to go to http://myq-see.com. b. Click on the New User? Link at the bottom of the page (http://myq-see.com/reg.asp).
  • Page 62 REMOTE SURVEILLANCE QT428 User Manual d. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button.
  • Page 63 (see Fig 7-13). SETUP Fig 7-11 Setup Fig 7-12 DDNS 60 | P a g e QT428 User Manual...
  • Page 64  Username: The email address you entered on the myq-see site.  Password: Enter the password you setup on the myq-see site.  Host Domain: Enter the account name you setup on the myq-see site. Fig 7-13 myq-see 61 | P a g e QT428 User Manual...

  • Page 65: Port Forwarding

    REMOTE SURVEILLANCE 7.3 Port Forwarding To access the DVR from a remote computer you need to forward ports 80 and 6036 from the router the DVR is attached to, to the IP address of the DVR. 1. Connect your DVR to the Router and power on DVR 2.
  • Page 66 You can purchase the software if you want to, but you do not need to pay to get the port forwarding instructions. e. Follow the instruction on the website (The top set of instructions are done on the DVR. The bottom set of instructions are done on the router) f.
  • Page 67 If the port is open, you will see the following message:”Success. I can see your service…” ii. Go to the section below: To access the DVR through Internet Explorer iii. Otherwise, if the ports are not open, you will get the following message: “Error:...
  • Page 68 Pic 8 To access the DVR through Internet Explorer: once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR (for remote access over the internet), you need to modify your browser controls.
  • Page 69 Pic 9 Pic 11 Uncheck the box for Require Server verification. Put the IP addess of the DVR or WAN IP address in the Add this websites to the zone box and click on Add button. Click on Close 66 |...
  • Page 70 “RESET” button. Click ‘Yes’ when asked: ‘Are you sure you want to change the setting for this zone?’ Click OK. Click Apply. Click Close Internet Pic 13 Pic 15 67 | P a g e QT428 User Manual Explorer.
  • Page 71 If you do so then you need to forward the IP address of the router to the other port, change the port in the DVR NETWORK settings, and you need to add the port number after the IP address.

  • Page 72: Using The Remote Access Software

    Once you have setup Internet Explorer you can access the DVR through a browser window. If you are accessing the DVR over the network you would enter the IP address of the DVR into the address bar. If you are accessing the DVR from a remote computer you will enter the public IP address of the router.
  • Page 73 Click “Browse” to set saving path; Click “Save” to save pictures to HDD on the computer; click Exit button to exit current interface. Fig 7-22 Channel Select Dialog Fig 7-23 Single Snap Fig 7-24 Multi-Picture Snap 70 | P a g e QT428 User Manual...
  • Page 74 'Zoom' button to zoom out on the picture of this camera. button near 'Focus' button to focus further away. Click 71 | P a g e QT428 User Manual DESCRIPTION move the dome up and right move the dome right and down.

  • Page 75: Remote Playback And Backup

    Right click the mouse on the live interface to generate a pull-down menu as shown below: Stream: this DVR supports master stream and sub stream. Master stream has higher frame rate, max 25FPS (PAL)/ 30FPS (NTSC) for every channel. However, to ensure optimal function, an increased network bandwidth is highly recommended.
  • Page 76 Step 5: Click the relevant buttons in the interface; user can do operations such as: FF, pause, change channel mode, research, etc. Refer to Fig 7-28: Fig 7-27 Time Search Interface 73 | P a g e QT428 User Manual...
  • Page 77 REMOTE SURVEILLANCE QT428 User Manual Fig 7-28 Time Search Playback By Event Search: Step 1: Enter into Searchevent search; refer to Fig 7-29: Fig 7-29 Event Search Interface Step 2: Click the highlight date and select record channels and then checkmark the event type: motion and sensor, click “search”...
  • Page 78 REMOTE SURVEILLANCE QT428 User Manual File Management Step 1: Enter into Searchfile management; refer to Fig 7-30: Fig 7-30 File Management Interface Lock: select a file in the file list box, click “Lock” button to lock this file so it can’t be deleted or overwritten (unless hard drive is formatted).

  • Page 79: Remote Backup

    Step 2: Select backup files, click “browse” button to set the save path, and then click “backup” button to start backup. The backup files will be saved on user’s PC. Fig 7-31 Remote Backup Interface 76 | P a g e QT428 User Manual...

  • Page 80: Remote System Configuration

    Click Config to enter into the below interface refer to Fig 7-32: The sub menu lists and the options in every item are similar to those on the DVR. Please refer to Chapter 3 Main Menu Setup Guide for more details.

  • Page 81: Mobile Surveillance

    This DVR supports mobile surveillance by Iphone, or smart phones with Windows Mobile Pro and symbian OS on 3G networks. We tested on Window Mobile Pro 6.1 and 6.5. To access the DVR from a mobile phone you first need to setup the network configuration on the DVR, refer to Chapter 4.6 Network configuration.
  • Page 82 Step 6：Camera 1 is the default channel after login. Change the channel in the drop down menu of “Channel”: Notice : User name and password here are the same as that used on the DVR. The default is admin and 123456.

  • Page 83: Phones With Symbian

    Step 1：First enable the network access on the mobile phone. Then run Web browser. Step 2：Input the DVR’s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. Step 3：A welcome window will pop up and requires a package. Click the software name to download Step 4：A security window will pop up after downloading and ask if you want to install the package.
  • Page 84 Step 9：Enter Live View, it will connect to the server and display pictures. Notice : User name and password here are the same with that used on the DVR. The default is admin and 123456. Step 10：In Live View, users can do snapshot, change channels and control PTZ cameras.

  • Page 85: For Iphone Mobile Clients

    MOBILE SURVEILLANCE QT428 User Manual 8.3 For iPhone Mobile Clients At present, the software only supports versions of iPhone OS 2.2 and above, If your iPhone firmware is lower, please upgrade it. Below is the setup method for iPhone mobile clients: Step 1：Enter into App Store function of iPhone...
  • Page 86 Step 5: Download and install. After installed, SuperCam icon will display. Click this icon, a login interface will appear Step 6: Enter DVR’s IP address (or domain name), user’s ID and password and click on Login to display the screen below.
  • Page 87 Live View After successfully installing SuperCam software, Click on System Setting (Pic 1), and then input DVR’s IP address or Domain name, User name and password to log in (Pic 2). If connected successfully, it will go to Live View of CH1 as default (Pic 3), please choose other desired channels from channel button underneath.
  • Page 88 Item Button Previous picture The first Picture Delete 85 | P a g e QT428 User Manual : PTZ control (if server camera is PTZ Zoom Darker Pic 5 Function Next Picture The last picture Search Pictures, search page as Pic 5...

  • Page 89: For Android Mobile Clients

    Step 3: press “Install” button Step 5: user can view the download and install process in notifications; finished download, the software will install automatically. Step 2: search”SuperCam” Step 4: click “OK” button 86 | P a g e QT428 User Manual...
  • Page 90 【Logoff】 logoff and return to login interface button can quick input saved server address, user name and 【Image】 image view 【Server List】 device list 【Settings】 software setting 【Help】 software help center 87 | P a g e QT428 User Manual...
  • Page 91 PTZ, click to switch to Fig 2 interface record Live audio Return Downward rotates the PTZ Rightward rotates the PTZ Zoom In/Focus In/Iris Add Preset Select the preset point Zoom in Return to main menu 88 | P a g e QT428 User Manual...
  • Page 92 （Fig 3） Play/pause stop Full screen Return to record file interface (Fig 3) Add a server list Modify a server list Delete a server list Return to main menu 89 | P a g e QT428 User Manual （Fig 4）...
  • Page 93 Video clip size Single video size. When the video size is greater than setup value, change another video files Remove all recorder delete all current video files files before Information view 90 | P a g e QT428 User Manual...

  • Page 94: Product Specifications

    RS485, USB 2.0 x 2 (One for Backup, Another for USB Mouse) SATA x 1 (up to 2TB) 12V3A 14°F to 131°F (-10°C to 55°C)/ 10% to 90% <30W (Excluding Hard Drive) 91 | P a g e QT428 User Manual...

  • Page 95: Appendix A: Faq's

    The power adapter may have been damaged, or is not providing enough power. Please change the adapter. b. The DVR may not be getting enough power from the outlet or surge protector it is attached to. c. There could be a problem with the system board on the DVR The indicator lights of the DVR are on, but no output.
  • Page 96 How do I get the video to display? By default the DVR is setup to use a VGA monitor, if you want to use a TV instead then push the ESC button on the front panel and hold it until you hear a beep, if you still do not get a display then hold the ESC button down again until you hear a beep, the display should come up.

  • Page 97: Appendix B: Calculate Recording Capacity

    APPENDIX B: CALCULATE RECORDING CAPACITY Users can calculate the hard drive size needed according to the time saving specification and DVR recording settings listed below. Below is an estimated table outlining hard drive space used when the DVR is configured at various settings.

  • Page 98: Appendix C: Compatible Usb Drives

    APPENDIX C: COMPATIBLE USB DRIVES APPENDIX C: COMPATIBLE USB DRIVES NETAC KINGSTON AIGO SMATTER VIDER SANDISK Compatible USB Drives After Testing BRAND CAPACITY 512MB, 1G, 2GB 95 | P a g e QT426 User Manual...

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