Troubleshooting - ZyXEL Communications P-660HN-T1H Quick Start Manual

Troubleshooting

1. If you cannot access the web configurator using Internet Explorer in
Windows XP or Windows Server 2003, make sure you allow pop-up
windows, JavaScripts and Java permissions or set the Internet
security level lower than High in Internet Explorer (in Internet
Explorer, click Tools > Internet Options > Security > Custom
Level...). See the appendix in the User's Guide for more information.
2. If you cannot access the Internet when your computer is connected to
the LAN port, follow these steps.
a. Check the lights on the front panel. If they are different from what is
described on page 5, make sure the P-660HN-T1H is correctly
connected. If the lights are still different, turn off the device, wait a
few seconds, and turn it on again.
b. Follow the steps on page
information. For example, if your account has a user name and
password, make sure you type it correctly. In addition, if you are not
sure which encapsulation your ISP uses, contact your ISP.
c. If you are using a new Internet account, contact your ISP to make
sure it is active.
d. If you still have problems, see Troubleshooting in the User's
Guide.
3. If you cannot access the Internet using the wireless network, follow
these steps.
a. On a computer in the wireless network, open your browser, and go
to http://192.168.1.1. If you see the login screen, follow
suggestions
8
8 again. Make sure you enter the correct
a - d above. If you do not, go to the next step.