DirecTV HD DVR User Manual page 118

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Recorded TV Troubleshooting
Problem: A program I recorded was displayed in the My Playlist screen, but got deleted before I could
watch it.
Your recording(s) were deleted before you had a chance to view them.
Possible Causes:
- Someone else manually deleted the program.
- The hard drive on your DVR is full. The program may not have recorded.
- The receiver may have deleted older recordings to make room for newer ones.
- You exceeded the allotted purchase or viewing time on a Pay Per View movie or event.
Solution:
- Delete some of the content on your DVR to make room for new recordings.
- Change your recording options to keep programs until you delete them manually. See "Recording a single show" in chapter 1
for details (note the same process applies if you are setting up a series recording).
- You can also change a recording you've already made to "Keep Until I Delete." See "Managing My Playlist" in Chapter 2.
- To avoid this in the future, you can change settings for recordings that you've set to occur in the future, but haven't recorded
yet. Press MENU, select "Manage Recordings", then "To Do List", choose the show you want to change and select it, select
RECORD, press SELECT on "Keep...", press SELECT on the "Keep Until" box to change it to "I Delete", use the ARROW button to
move over to Update and press SELECT.
- If you recorded a DIRECTV Cinema
purchase or watch it may have expired. To avoid this in the future, check your Pay Per View recordings in the My Playlist screen
for expiration dates.
DIRECTV
PLUS
DVR USER GUIDE
®
118
movie or Pay Per View event, but did not watch it, the time which you are allowed to

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