Recorded Tv Troubleshooting - DirecTV HD DVR User Manual

Recorded TV Troubleshooting

Problem: A program I tried to record does not show up in the My Playlist screen.
You wanted to record a program to watch later, but it is not listed in your Playlist.
Possible Causes:
- Someone else may have prevented the recording or erased the program after it recorded.
- The recording may have been cancelled due to a conflict with another program with higher priority in the Prioritizer.
- The program may have been blocked by Parental Locks.
- You may have deleted a Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you cancel the entire
series, not just the highlighted episode.
Solution:
- To see if the program was recorded then deleted, press MENU, select "Manage Recordings", then in the left menu, select "History."
- If the recording was cancelled due to a Prioritizer conflict, you will need to record the program again and if necessary you will need to
adjust the programming priority. See "Main Menu, Series Manager (or Prioritizer)" section in chapter 2 for details.
- Check the Parental Locks on your receiver and TV. Adjust the content ratings, if necessary.
Problem: I wanted to record a program, but I got an error message saying it conflicted with another
scheduled record. What do I do?
Your DIRECTV Plus DVR can record up to two programs at once, or it can record one program while you watch another live program.
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Possible Causes:
- You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time.
- There was an overlap in the programs you tried to record.
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PLUS DVR USER GUIDE
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