DirecTV HR10-250 User Manual
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DirecTV HR10-250 User Manual

Directv hd dvr user's guide hr10-250
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DIRECTV HD DVR
User's Guide
The On-Screen Menus and the Remote Control
Arrow Buttons
®
'
To navigate the DIRECTV
HD DVR
s on-screen menus, use
'
the remote control
s arrow buttons to move the highlight bar
onto the option you want, then press SELECT.
The LEFT arrow button often takes you to a previous screen.
Select
Two Types of On-Screen Arrows
The arrows that appear beside or near
the highlight bar show possible
directions. For example, on this screen,
you could press the RIGHT arrow to
highlight Options or the DOWN arrow to
"
"
highlight
Edit Keyword WishList.
When you see page up or page
down arrows at the top or
bottom of the screen (or a list),
Page Up
press the CHAN UP/DOWN
Arrow
button to jump to more items
an entire page at a time.
Page Down
Arrow
Highlight Bar
Arrows Near
Highlight Bar
CHAN UP/DOWN
Chan
Button

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Summary of Contents for DirecTV HR10-250

  • Page 1 DIRECTV HD DVR User's Guide The On-Screen Menus and the Remote Control Arrow Buttons ® ’ To navigate the DIRECTV HD DVR s on-screen menus, use ’ the remote control s arrow buttons to move the highlight bar onto the option you want, then press SELECT.
  • Page 2 Remote Control Tips Press the DIRECTV button once to go to DIRECTV Central, or twice to go to the Now Playing List. LIST brings you directly to the Now Playing List. Press (FORWARD) and (BACK) up to 3 times for 3 speeds.
  • Page 3 Welcome to DIRECTV...
  • Page 4 1034748-0001 DIRECTV, the Cyclone Design logo, and Advanced Program Guide are trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corp., and are used with permission. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245. TiVo, the TiVo logo, TiVolution, the Instant Replay logo, the Advance logo, and the TiVo and Smile design are registered trademarks of TiVo Inc.
  • Page 5 Whether you've been enjoying DIRECTV ® with us, we are excited to introduce to you the DIRECTV HD DVR. Now you can enjoy the best and widest variety in high-definition and digital entertainment with the added convenience of digital video recording, all in one receiver.

  • Page 6: Table Of Contents

    Tour 2: DIRECTV Advanced Program Guide™ ........
  • Page 7 Messages from DIRECTV ........
  • Page 8 Chapter 7: Programming the Remote Control ..........109 Introduction .

  • Page 9: Using This Guide

    Time/Channel. This note means you can find Record by Time/ Record Record by Channel, the screen being discussed, by going to DIRECTV Central (press the DIRECTV button on your remote control) and selecting Pick Programs to Record, then Record by Time/Channel.
  • Page 10 DIRECTV DVR service following the instructions in chapter 2, “Guided Setup.” Start using your DIRECTV HD DVR. It’s easy! Learn the basics by browsing the Start Here guide. Take the five tours in chapter 3 of this User’s Guide for an interactive way to learn about the HD DVR’s powerful features.

  • Page 11: Chapter 1: Connecting

    HAPTER Connecting Introduction to Digital Television Before You Begin Useful Terms Cables and Accessories Setup Options...

  • Page 12: Introduction To Digital Television

    Your DIRECTV ® HD DVR receives digital signals, including HDTV, from DIRECTV satellites and from off-air antenna broadcasts, and passes the pictures and sound to your TV set. With the DIRECTV HD DVR and the DIRECTV ®...

  • Page 13: Before You Begin

    Make sure that all of your equipment is turned off and the HD DVR is unplugged. Connecting Your HD DVR to a Phone Line Your DIRECTV HD DVR needs to be connected to a standard analog phone jack for DVR service and pay per view functionality. The HD DVR periodically makes a brief phone call to update your service information.
  • Page 14 Noise Blocker (LNB). The LNB is the device at the focal point of the satellite dish that gathers the signal reflected by the dish and sends it to your HD DVR. (It’s the mushroom shaped “finger” pointed back at the dish from the extended “arm.”) There are three types of LNBs, single, dual, and triple.
  • Page 15 After completing Guided Setup one time, whenever you unplug the HD DVR and plug it back in, it will search for a satellite signal. When you see the message “Acquiring Satellite Information,” you can press the DIRECTV button on the remote control to go directly to DIRECTV Central, then to your Now Playing List.

  • Page 16: Useful Terms

    Dual Tuner. A tuner picks one channel out of all of your available channels to display on your TV. Dual tuner means your HD DVR can pick two channels at once, so it can record two channels at the same time, provided you connect two cables from your satellite dish to the “Satellite In”...
  • Page 17 TVs. DVI allows a true digital connection for video signals and other digital information. You can connect your HD DVR to your TV’s DVI jack using the HDMI-to-DVI cable supplied with your HD DVR. Since a DVI jack accepts only video, you will need to connect a separate cable for audio if you use this connection.
  • Page 18 To hear Dolby Surround Sound audio, you must connect your HD DVR to an A/V receiver that supports Dolby Pro Logic or Dolby Pro Logic II. You can use either L/R audio cables or an optical digital audio cable.

  • Page 19: Cables And Accessories

    Cables and Accessories In addition to your TV and the equipment that shipped with your DIRECTV HD DVR (shown below), you’ll need a satellite dish antenna, an off-air antenna—both of which should be properly mounted before you connect the HD DVR—and a standard phone line (see page 3 for details) for full functionality.
  • Page 20 Optical Digital Audio Cable and Jack Choosing Audio and Video Cables Your DIRECTV HD DVR can output either standard, enhanced, or high-definition video signals, and either analog or digital audio signals. If you have a TV, A/V receiver, or home theatre system that accepts high-definition video and digital audio signals, using these connections will provide the best possible audio and video quality.
  • Page 21 S-Video cable instead of the yellow end for video. You can use this cable to connect your HD DVR to devices such as a DVD recorder, a standard definition TV, or an A/V receiver.

  • Page 22: Setup Options

    (through IN jacks) and out (through OUT jacks) of your equipment until it reaches your TV. This section provides detailed examples showing how to connect the HD DVR to your existing audio/video system. These setup options show a complete high-definition system, including a triple LNB multi-satellite dish, a standard antenna for off-air digital broadcasts, and a high-definition TV.
  • Page 23 Some of these devices connect to your HD DVR, while others work independently, with no connection to the HD DVR. For example, you can connect a VCR or a DVD recorder to your HD DVR to archive your favorite recordings. For information on connecting an archiving device, see “Adding a VCR or DVD Recorder”...
  • Page 24 For more information, see “Choosing Audio and Video Cables” on page 10. Option A: Connect audio to your A/V receiver, video to your HDTV ® DIRECTV HD DVR Antenna Audio Video Television C o n n e c t i n g...
  • Page 25 (with the gold chip down). Stop when the card makes contact with the back of the slot. To receive DIRECTV service, you must insert the card correctly and activate it. Activation is covered in the next chapter.
  • Page 26 TV. For more information, see “Choosing Audio and Video Cables” on page 10. Option B: Connect audio and video to your HDTV (no A/V receiver) ® DIRECTV HD DVR Video C o n n e c t i n g Television...
  • Page 27 (with the gold chip down). Stop when the card makes contact with the back of the slot. To receive DIRECTV service, you must insert the card correctly and activate it. Activation is covered in the next chapter.
  • Page 28 Before adding other devices to your setup, you must first make connections from your satellite dish antenna, to your HD DVR, and to your HDTV using the setup option shown on page 14. This diagram only shows how to connect a VCR or DVD recorder to your HD DVR.
  • Page 29 DVDs, do not disconnect it. All you need to do to save recordings from your HD DVR is to connect standard audio and video from the HD DVR’s outputs to the inputs on your VCR or DVD recorder.
  • Page 30 C h a p t e r 1 C o n n e c t i n g...

  • Page 31: Chapter 2: Guided Setup

    HAPTER Guided Setup Welcome! Satellite Dish Guided Setup Activate Services Off-Air Channels and Video Setup Phone Setup DIRECTV Central...

  • Page 32: Welcome

    Component Video Output at the same time.) If you used the HDMI or HDMI-to- DVI cable to connect your HD DVR to your TV, make sure your TV is set to display video from the input jack you used.

  • Page 33: Satellite Dish Guided Setup

    Satellite Dish Guided Setup tells the HD DVR what type of satellite dish antenna you are using, so you must go through it at least once, even if you are replacing a DIRECTV DVR that was already working. Satellite Dish Guided Setup usually takes about five minutes, plus any time you may need to position your dish.
  • Page 34 ZIP Code. Use the number keys on your remote control to enter your ZIP code. The HD DVR uses your ZIP code to determine the direction your satellite dish antenna should point. It also sets your primary network area for off-air channel reception. If you make a mistake, press LEFT arrow to correct it.
  • Page 35 HD DVR confirms your setup then gathers a list of channels from the satellite. Program Guide Data. Over the first day or two after setup, the DIRECTV HD DVR will gather and process up to two weeks of program information from the DIRECTV satellites, including program titles and descriptions, broadcast times, channels, and more.
  • Page 36 ZIP code or your type of satellite dish antenna. If you are trying to set up the HD DVR, choose one of the options that return to part of Satellite Dish Guided Setup. For example, if you received the “Satellite Info Error,”...

  • Page 37: Activate Services

    Important! The access card that came with your DIRECTV HD DVR must be inserted into the appropriate slot on the HD DVR’s front panel before you call. Also, be sure to tell your customer care agent that you have a DIRECTV HD DVR and that you also want to activate the DIRECTV ®...

  • Page 38: Off-Air Channels And Video Setup

    25, but the corresponding channel may be 9-1. Off-Air Channels and Video Setup To begin Off-Air Channels and Video Setup, press the DIRECTV button on your remote control to go to DIRECTV Central. Select Messages & Setup, then Settings. Off-Air Channels Settings If you connected an off-air antenna to your HD DVR, select Channels from the Settings screen, then select Off-Air Channels to confirm or modify these settings.
  • Page 39 (screen width and height). Consult your TV’s owner’s manual and choose default settings that match your TV’s capabilities. To begin Video Setup, press the DIRECTV button on your remote control to go to DIRECTV Central. Select Messages & Setup, then Settings, then Video.
  • Page 40 Use this screen to choose whether or not you want your HD DVR to add letterbox and sidebar panels to the picture.
  • Page 41 O f f - A i r C h a n n e l s a n d V i d e o S e t u p What's the difference between 1080i, 720p, 480p, and 480i? These are names for different video resolution formats. Each name includes a number and a letter.
  • Page 42 Component Video Output at the same time. or high-definition video signals. You must connect your HD DVR to your HDTV using the HDMI cable, the HDMI-to-DVI cable, or the Component Video cable to use the enhanced- or high-definition video output formats.

  • Page 43: Phone Setup

    By default, the HD DVR will not pick up the phone if the line is busy. If you pick up the phone while the HD DVR is using the line, the HD DVR’s modem will disconnect. To use the phone line you should hang up, wait at least 45 seconds, then pick up the phone again to get a dial tone.
  • Page 44 Dial-In Number. The HD DVR uses the dial-in number you select from the list on this screen to make its calls to the DVR service. The list may be too long to fit on one screen. To see more numbers, press CHAN DOWN.

  • Page 45: Directv Central

    DIRECTV Central Almost everything you do with the DVR service starts from DIRECTV Central. You can set up recordings, watch live TV or recorded programs, read messages from DIRECTV, and access Showcases featuring entertaining and informative video clips. To get to DIRECTV Central, press the DIRECTV button on your remote control.
  • Page 46 C h a p t e r 2 G u i d e d S e t u p...

  • Page 47: Chapter 3: The Basics In 5 Short Tours

    HAPTER The Basics in 5 Short Tours Tour 1: Play with Live TV Tour 2: DIRECTV Advanced Program Guide™ Tour 3: Find and Record Your Favorite Programs Tour 4: Find New Programs Tour 5: Now Playing List Cool Things You Can Do...

  • Page 48: Tour 1: Play With Live Tv

    C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 1: Play with Live TV In this tour, you’ll take a look at how you can control live TV. So grab your remote and Chan press the LIVE TV button to go to live TV! First, press the PAUSE...
  • Page 49 Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your DIRECTV DVR. The right edge of the green part is always the current time.

  • Page 50: Tour 2: Directv Advanced Program Guide

    It’s easy to record a program using the guide. Simply highlight the program you want and press the RECORD button. On the transparent screen that appears, select “Record this Showing.” If the program is playing, the HD DVR changes channels and begins recording; otherwise, the recording is scheduled for the future. When a program is recording, the red light on the front of the HD DVR comes on.
  • Page 51 T o u r 2 : D I R E C T V A d v a n c e d P r o g r a m G u i d e ™ Filter the Program Guide. Want to dive right into the high-definition experience? It’s easy to make the Program Guide show only a certain kind of program—for example, shows broadcast in HD format.

  • Page 52: Tour 3: Find And Record Your Favorite Programs

    You can always record the program you’re watching by pressing the RECORD button on the remote. If you have not changed the channel for a while, your DIRECTV will add to your recording whatever part of the program it has already saved, up to 30 minutes.
  • Page 53 To Do List. Press SELECT to return to the To Do List. To cancel an entire Season Pass, go to DIRECTV Central, then Pick Programs to Record, then To Do List. Select a program, then select “Cancel/edit the Season Pass.”...

  • Page 54: Tour 4: Find New Programs

    Try it! Press GUIDE to bring up the DIRECTV Advanced Program Guide few programs and rate them by pressing the THUMBS UP button. Then go to DIRECTV Central, then Pick Programs to Record, then TiVo Suggestions. Suggested programs based on your Thumb ratings appear in TiVo Suggestions.
  • Page 55 Showcases is updated during your HD DVR’s regular connections to the DVR service, so you won’t see this selection on DIRECTV Central until after its first regular connection. T o u r 4 : F i n d N e w P r o g r a m s...

  • Page 56: Tour 5: Now Playing List

    Fortunately, it also labels and organizes all those saved programs. Unlike a VCR, your HD DVR’s Now Playing List gives you instant access to all recorded programs—no need to spend time scanning for an episode somewhere on a tape.

  • Page 57: Cool Things You Can Do

    C o o l T h i n g s Y o u C a n D o Cool Things You Can Do Never be late for your favorite programs. Working late? Stuck in traffic? Don’t worry. If you set up a recording or a Season Pass, the program will be waiting for you in the Now Playing List.
  • Page 58 The Star and the Clapboard. You will occasionally see a yellow star ( DIRECTV Central. The star signals a new selection that may change the next time you visit. Depending on the selection, it may allow you to record a program, watch a preview, or go to a special Showcase.

  • Page 59: Chapter 4: Pick Programs To Record

    HAPTER Pick Programs to Record Season Pass, Recording Options, To Do List Using the Guide to Find Programs Find Your Favorite Programs Find Programs That Match Your Interests...

  • Page 60: Season Pass, Recording Options, To Do List

    HD DVR makes finding and recording programs easy—so easy that you may find more programs you enjoy than you ever expected! Your HD DVR can help with this too, by giving you simple ways to manage your recordings and make sure you watch what you want, when you want to watch it.
  • Page 61 Parental Controls. If Parental Controls are on when you schedule a repeating recording, the HD DVR checks its current program information to see if any upcoming program violates a Parental Control. If it does, the HD DVR requires the current password to continue.
  • Page 62 “Until I delete.” (Only appears for a repeating recording.) • Keep At Least. You can set the minimum amount of time the HD DVR keeps a recording. The default setting is “Until space needed” (about two days), except for pay per view events, which default to “Save until I delete.”...
  • Page 63 Season Pass Manager. To do this, go to DIRECTV Central, then select Pick Programs to Record, then Season Pass Manager. Changing the priority order. If you don’t change priorities in the Season Pass Manager, repeating recordings are prioritized be the order they were set up: the first has highest priority, and so on.
  • Page 64 The To Do List shows all your scheduled recordings and lets you cancel or edit them. To view it, go to DIRECTV Central, then Pick Programs to Record, then To Do List. Individual recordings are marked with a single checkmark ( program title.
  • Page 65 Program Information screen. You could choose “View upcoming episodes” to find an episode that doesn’t conflict with anything else, or change Recording Options, which may allow the program to be recorded. DIRECTV Central Pick Programs to Record To Do List...

  • Page 66: Using The Guide To Find Programs

    Channels. Choosing a list here selects the channels displayed in the guide. The three channel lists are: • All. This is the default list. It displays all DIRECTV • [Channels] You Receive. This list displays only channels you have selected in Channels You Receive.
  • Page 67 With dual tuner enabled, the HD DVR saves up to 30 minutes on each tuner. If the HD DVR has saved a portion of a program, the saved portion is added to the beginning if you choose to record that program.

  • Page 68: Find Your Favorite Programs

    Browsing a category. You can browse through all of the programs in any category and sub-category. Numbers come before letters, so to start from the top of the list, enter a zero. DIRECTV Central Pick Programs to Record Search by Title...
  • Page 69 RIGHT arrow to bring up the list of programs and move to the list at the same time). When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. DIRECTV Central Pick Programs to Record Record by Time or Channel...
  • Page 70 5. When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. Then you can view upcoming episodes, set up a Season Pass, or record an individual showing. DIRECTV Central Pick Programs to Record Record by Time or Channel...
  • Page 71 The recording will be named with a “best guess” based on program guide listings for that time and channel. This will help you find your program later in the To Do List or Now Playing List. DIRECTV Central Pick Programs to Record Record by Time or Channel...

  • Page 72: Find Programs That Match Your Interests

    (You could also find this movie by making a Keyword WishList for the movie’s title and year. In that case, the keyword entry might look like this: “THE FRIGHT” 1986.) DIRECTV Central Pick Programs to Record Search Using a WishList...
  • Page 73 “Sports/Basketball” would only record basketball games with both of these teams—a great way to ensure that you enjoy this season’s rivalry. (For more on auto- recording a WishList, see page 67.) DIRECTV Central Pick Programs to Record Search Using a WishList...
  • Page 74 (in the keypad under the letter W). If an actor or director is not listed, and none of their programs are in the Program Guide, try a Keyword WishList. DIRECTV Central Pick Programs to Record Search Using a WishList...
  • Page 75 If you enter more than one keyword, the WishList only finds programs that match all of your keywords. With Keyword WishList searches, the DVR service checks for your keywords in the program or episode title, description, actor, director, year, and category information.
  • Page 76 For dollar signs ( $ ) substitute the letter S. For example, to find “$50,000 Chance,” use S50000. (In Search by Title, skip the dollar signs to find these titles.) DIRECTV Central ). For example, the Pick Programs to Record...
  • Page 77 WishList a high priority in the Season Pass Manager. See page 50 for details. Editing a WishList. You can change a WishList—for example, to correct a misspelling or to add a category or subcategory. Just select the WishList, then select “Edit WishList.” DIRECTV Central Pick Programs to Record Search Using a WishList...
  • Page 78 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d...

  • Page 79: Chapter 5: Watching Live Tv And Recorded Programs

    HAPTER Watching Live TV and Recorded Programs Using the Control Buttons Status Bar Channel Banner Watching Live TV Watching Programs from Now Playing Watching High-Definition Programs Save to VCR Music Channels...

  • Page 80: Using The Control Buttons

    W a t c h i n g L i v e T V a n d R e c o r d e d P r o g r a m s Using the Control Buttons Part of the fun of watching programs with your DIRECTV instant replay, and slow motion features. Here’s an overview of the control buttons: RECORD.

  • Page 81: Status Bar

    15 minutes). In recorded programs, the bar shows the program’s length. The green portion of the bar represents the part of the program saved by the HD DVR. The HD DVR automatically saves up to 30 minutes of live TV. You can rewind and fast forward through the saved portions of a program.

  • Page 82: Channel Banner

    Channel Banner Shortcuts. The large channel banner has a number of selectable icons. To select an icon, use the UP and DOWN arrows to highlight it, then press SELECT. Select to start a recording. This icon is bright when the HD DVR is recording a program, dim when it is not recording.

  • Page 83: Watching Live Tv

    TV at any time, press the LIVE TV button on your remote. You can also select Watch Live TV from DIRECTV Central. If you’ve used the pause, rewind, slow, or instant replay features and are “behind” live TV, press ADVANCE to catch up.
  • Page 84 ™ Guide : the DIRECTV Grid and the List Guide. They provide similar information, but in different formats. To change the guide style, press the GUIDE button to display the guide, then press INFO to see the Guide Options. Highlight “Style” and select either the DIRECTV Grid or the List Guide.
  • Page 85 DIRECTV Grid Title, date, time the program airs, and other applicable information (rating, alternate audio, CC, Dolby Digital) Channel number and channel call letters Guide options (Press INFO to set) List Guide Current time Programs during this time slot Program description...

  • Page 86: Watching Programs From Now Playing

    (no more searching through unlabeled videotapes!). To go to the Now Playing List, press the DIRECTV button on your remote control twice, or press the LIST button. As soon as a recording begins, it appears at the top of the list.
  • Page 87 If you have given a program a Thumb rating, Thumbs Up/Thumbs Down icons appear at the top of the Program Information screen. You can change the rating here by pressing THUMBS UP or THUMBS DOWN. Ratings and Advisories. The Program Information screen shows ratings and advisories for the selected program.

  • Page 88: Watching High-Definition Programs

    HD DVR to match your TV’s capabilities. For example, if you have a wide screen TV, set the HD DVR’s TV Aspect Ratio to “Wide Screen - 16:9.” If your TV can display a number of different video resolution formats, use the “Output Format - UP Arrow Setup”...
  • Page 89 High-definition Digital Content Protection (HDCP). If you connected your HD DVR to your TV using a digital video cable (HDMI or HDMI-to-DVI), all of the digital information for a program, including the video signal and any content protections, is passed to the TV.
  • Page 90 Filter the program guide. See page 41 for more about filtering the guide. • Check out HD programming from DIRECTV. The DIRECTV several HD channels. When you subscribe to the DIRECTV receive a list of the HD channels currently available. •...

  • Page 91: Save To Vcr

    5. A title screen appears for ten seconds. When you see it, press your VCR’s record button. When the program is over, press stop on your VCR. You can cancel saving to VCR by pressing the LIVE TV or DIRECTV button on your remote. A videotape icon appears as a warning. Press the same button again and a confirmation screen appears giving you the option to resume saving at a later time, or cancel saving to VCR.

  • Page 92: Music Channels

    W a t c h i n g L i v e T V a n d R e c o r d e d P r o g r a m s Music Channels Some DIRECTV ® channels feature continuous music. You can tune to a music channel just as you would any other channel.

  • Page 93: Chapter 6: Messages And Setup

    HAPTER Messages and Setup Messages from DIRECTV Purchases Settings System Information System Test Troubleshooting Restart or Reset System Standby...

  • Page 94: Messages From Directv

    M e s s a g e s a n d S e t u p Messages from DIRECTV From time to time DIRECTV may send you messages about updates to your service and other important notices. These messages are important, useful and easy to find—we made them that way because we really want you to read them.

  • Page 95: Purchases

    The Purchases screen displays a list of all pay per view programs you have purchased, along with their date and time. To see the Purchases screen, press the DIRECTV button to go to DIRECTV Central. Select Messages & Setup, then Purchases. Each program in the list is marked either “Upcoming,”...
  • Page 96 Though some events have dedicated channels that allow ordering more than 24 hours in advance, you usually cannot use the HD DVR to purchase a pay per view event more than 24 hours before the event airs.
  • Page 97 The skip is usually less than two seconds but may be up to ten seconds long. The HD DVR provides a confirmation screen so you can avoid such a skip by choosing not to check for purchase information.
  • Page 98 Selecting this leaves the pay per view screen without making any changes. • Cancel this recording. Available if the program has been purchased and is being recorded. Selecting this option cancels the recording. (Because the HD DVR began recording the program, you will still be charged for the purchase.) •...

  • Page 99: Settings

    S e t t i n g s Settings With the selections in Settings, you can customize the HD DVR to work more to your liking. To view the available options, go to DIRECTV Central and select Messages & Setup, then Settings. Audio Alternate Audio.
  • Page 100 HD DVR receives information for all channels available through DIRECTV. You may not subscribe to all of these channels, so to make it easier for you to find and record programs on channels you do receive, you can set up custom channel lists.
  • Page 101 Off-Air Channels. If you selected “Satellite and off-air antenna” as your program source during Guided Setup, your HD DVR is already set up to receive digital broadcasts from an off-air antenna. In this case, you may not ever need to use the settings available here. If you selected “Off-Air antenna only”...
  • Page 102 Parental Controls.” Alternately, you can put the HD DVR into Standby Mode, then take it out of Standby Mode. To enter Standby, press the DIRECTV button on the remote control, then select Standby, or press the STANDBY button on the HD DVR’s front panel. To exit Standby, press the DIRECTV or LIVE TV button.
  • Page 103 Channel Lock for Live TV ( required to view any program on those channels. To lock or unlock channels: 1. From the Parental Controls screen, select “Channel Lock,” and then enter the password. DIRECTV Central Messages & Setup Settings gray = does not apply...
  • Page 104 SELECT. When Parental Controls are turned off, the password is deleted and anyone can view any programs or watch any channels. DIRECTV Central M e s s a g e s a n d S e t u p Messages &...
  • Page 105 It contains little or no violence, sexual dialogue, or situations; and no strong language. DIRECTV Central Messages & Setup Settings R: Restricted. This material is specifically designed to be viewed by adults and therefore may be unsuitable for children under 17.
  • Page 106 For more information, see page 3. Phone The HD DVR makes periodic connections to DIRECTV and to the DVR service, using a standard telephone line. These brief phone calls ensure that your HD DVR receives updates to the DVR service, content for Showcases, and pay per view functionality. You can see details of phone connections on the Phone screen, including the time of the last successful call and the next scheduled call, as well as the status of the last connection.
  • Page 107 HD DVR’s calls are very brief. 4. Use this screen to tell the HD DVR which dialing format to use. For example, should the dial-in number be preceded by your area code and should a “1” precede the area code? In some areas, even local numbers must be dialed using the area code.
  • Page 108 Set Call Waiting Prefix. If you have call waiting, you may choose to disable it while the HD DVR is making a call, so that the HD DVR’s phone call is not interrupted. If you do not disable it, the HD DVR may drop the call and allow the second call to ring through, depending on your phone system.
  • Page 109 DIRECTV. Most of these settings were established before or during Guided Setup, and you may not ever need to change them.
  • Page 110 “Questions About Satellite or Antenna Signal” on page 122. Time Zone/Daylight Savings. DIRECTV sets the time on your HD DVR to be accurate at your billing address. If you temporarily move the HD DVR to a new location, you can change the time zone here.
  • Page 111 TiVo Suggestions. If space is needed for your scheduled recordings, TiVo Suggestions are the first programs to be deleted. When you set up your HD DVR, automatic recording of TiVo Suggestions is on. For more information, see “TiVo Suggestions” on page 44.
  • Page 112 TV or recorded programs. To do this, you can use this screen, or use the FORMAT button on the HD DVR’s front panel, or use the UP arrow button on the remote to cycle through formats you select on the “Output Format - UP Arrow Setup”...
  • Page 113 Use this screen to choose whether or not you want your HD DVR to add letterbox and sidebar panels to the picture.

  • Page 114: System Information

    System Information This is where you can find the HD DVR’s serial number, Receiver ID number, the manufacturer and model number, the software version, information about recent service calls, and the HD DVR’s storage capacity. You’ll need some of this information if you contact Customer Care for support.

  • Page 115: System Test

    You can also see the ID Number for your DIRECTV Access Card on this screen. The tests begin when you press SELECT. If the tests succeed, press SELECT to return to Messages & Setup. If the tests fail, press SELECT to retry them or LEFT arrow to return to Messages &...

  • Page 116: Troubleshooting

    Phone Troubleshooting can help if your HD DVR’s phone connection is unsuccessful. • Satellite Troubleshooting provides basic information about connections to your satellite dish antenna and connecting your HD DVR to use dual tuner. • Off-Air Antenna Troubleshooting has helpful information about your off-air antenna signal.

  • Page 117: Restart Or Reset System

    To continue press THUMBS DOWN three times, then press ENTER. Restart the Recorder. Shuts down the HD DVR and starts it up again. It will not affect recorded programs, Season Pass items, WishList searches, or TiVo Suggestions. It will affect any recordings in progress.

  • Page 118: Standby

    • Programs that are recording or scheduled to record will record in standby mode. To turn off standby mode, press the DIRECTV button or the LIVE TV button on your remote control, or on the HD DVR’s front panel. M e s s a g e s a n d S e t u p...

  • Page 119: Chapter 7: Programming The Remote Control

    HAPTER Programming the Remote Control Introduction Instructions: TV Power, Volume, and TV Input Resetting the Programmable Buttons Setting a Remote Address...

  • Page 120: Introduction

    The SAT/TV switch sets the remote control to send channel changing signals to either the HD DVR (SAT) or the television (TV). If you program the remote to control the volume on the A/V receiver, it continues to control the A/V receiver’s volume when you change the SAT/TV switch to TV.

  • Page 121: Instructions: Tv Power, Volume, And Tv Input

    : TV Power, Volume, and TV Input 1. Go to the Remote Control Setup screen. Press the DIRECTV button; then select Messages & Setup, then Settings, then Remote Control. Choose which device/functions you want to control: TV power, volume, and...
  • Page 122 Performing a code search can take up to 20 minutes. 1. Prepare the remote control. Point the remote away from your HD DVR. Refer to the table below and determine which two buttons to press to prepare the remote.
  • Page 123 Unfortunately, due to the great variety of TVs and A/V receivers, some makes and models are not compatible with your HD DVR’s remote control. If you reach the end of the available codes without finding a code that works with your device, you will need to use your TV or A/V receiver’s remote to turn it on and off, and control the...

  • Page 124: Resetting The Programmable Buttons

    1. Prepare the remote control. Point the remote away from your HD DVR. Press and hold the TV PWR button and DIRECTV button simultaneously until the red light at the end of the remote control comes on, remains steady, then stays on when you release the buttons.

  • Page 125: Setting A Remote Address

    3. Point the remote control away from the HD DVRs, and cover the front end of the remote with your hand. Press and hold the PAUSE and DIRECTV buttons until the red light at the end of the remote control comes on and stays on when you release them.
  • Page 126 C h a p t e r 7 P r o g r a m m i n g t h e R e m o t e C o n t r o l...

  • Page 127: Chapter 8: Troubleshooting

    Questions About Live TV Questions About Satellite or Antenna Signal Questions About Pick Programs to Record Questions About Parental Controls Questions About the DIRECTV Questions About Audio and Video Questions About Pay Per View Questions About the Remote Control Questions About the DIRECTV ®...

  • Page 128: Contacting Customer Care

    Information screen. (Press the DIRECTV button, then select Messages & Setup, then System Information.) Website You will find all of the most up to date information about DIRECTV’s products and services at the DIRECTV website, DIRECTV.com. T r o u b l e s h o o t i n g ®...
  • Page 129 Make sure your TV is showing video from the correct input. Check which of your TV’s inputs you used to connect video from your HD DVR. You may need to use the “INPUT,” “SOURCE,” or “TV/VIDEO” button on your TV or TV’s remote control to change video sources.
  • Page 130 C h a p t e r 8 Questions About Live TV How do I see what’s on TV on every channel? • From live TV, press the GUIDE button on the remote to display the program guide. You can use the CHAN UP/DOWN button to scroll the list a page at a time and use the FORWARD and BACK buttons to go forward and back in time.
  • Page 131 Your HD DVR downloads program guide data throughout the day from your satellite connection. It takes a day or two for the HD DVR to get all of its guide data (up to 14 days) after you have completed Guided Setup.
  • Page 132 During Guided Setup, the screen got stuck on the Satellite Info screen. • Press the DIRECTV button, then select Messages & Setup, then Settings, then Satellite & Off-Air Antenna, then Reset Satellite Information. The screen will warn you not to proceed unless you have been instructed to do so by a customer care representative.
  • Page 133 Check the signal strength. To do this, tune to the off-air antenna channel you are trying to view. Press the DIRECTV button to go to DIRECTV Central. Select Messages & Setup, then Settings, then Satellite & Off-Air Antenna, then Test Off-Air Signal...
  • Page 134 C h a p t e r 8 • Some off-air antenna channels broadcast programming only during certain hours. Check with your local stations for broadcast schedules. • You may not be able to receive off-air antenna signals from all channels in your local area.
  • Page 135 This means you may not see all available local antenna channels in the guide. • Try scanning for additional available off-air antenna channels. To do this, select Messages & Setup from DIRECTV Central. Select Settings, then Channels, then Off- Air Channels, then Scan for Off-Air Channels. See page 28 for details. •...

  • Page 136: Questions About Pick Programs To Record

    Your HD DVR may not have all its program guide data yet. When you first begin to use your HD DVR, it begins to download guide information from the DIRECTV satellites. It takes a day or two before complete information (up to 14 days of information) is available for you to use.
  • Page 137 • From the DIRECTV Central screen, select Pick Programs to Record, then To Do List. Q u e s t i o n s A b o u t P i c k P r o g r a m s t o R e c o r d...
  • Page 138 Can I copy or archive programs to a ZIP drive or any other computer storage media? • No. You can only connect the HD DVR to standard A/V devices such as a VCR or DVD recorder. T r o u b l e s h o o t i n g...
  • Page 139 How do I set the clock so that my shows are recorded on time? • Your HD DVR’s internal clock is updated by the DIRECTV satellites. If you find that the HD DVR’s time is consistently wrong, you can change the Time Zone and Daylight Savings Time settings manually, as described on page 100.
  • Page 140 C h a p t e r 8 My program didn’t get recorded. I set the HD DVR up to record something, and it’s not in the Now Playing List. • If this happens, you can check Recording History for an explanation why the program did not record.
  • Page 141 What does it mean when my HD DVR says programs will be deleted earlier than planned? • By default, all programs except pay per view events are kept for at least two days. After that, programs may be deleted to make room for other recordings you request.

  • Page 142: Questions About Parental Controls

    I’ve lost my password for Parental Controls. What should I do? • If you have lost your password, and you are a DIRECTV customer, you can call DIRECTV Customer Care at the phone number provided on the back of this guide.
  • Page 143 Verify that the phone jack is working by connecting a phone to the same jack the HD DVR is using, and checking for a dial tone. Make sure the phone cord is securely connected to the HD DVR and the wall jack.
  • Page 144 Does the occasional phone call to DIRECTV cost me any money? • No, because your HD DVR only calls DIRECTV periodically and a toll free number is used to make the call. T r o u b l e s h o o t i n g...
  • Page 145 Hang up, wait at least 45 seconds, then pick up the line again to make a call. The HD DVR will attempt its call again later. What if my phone line is not operating when the HD DVR tries to make a service call? •...
  • Page 146 • Try changing channels. • Press the DIRECTV button; then press the LIVE TV button to return to live television. • Restart your HD DVR. From Messages & Setup select Restart or Reset System, then Restart the Recorder. You will see the Welcome screen and the system will restart within about 45 seconds.
  • Page 147 First, press PLAY to be sure the video is not paused. • Try to restart your HD DVR. From DIRECTV Central, select Messages & Setup, then Restart or Reset System, then Restart the Recorder. You will see the Welcome screen and the system will restart within about 45 seconds.
  • Page 148 Make sure your TV is showing video from the correct input. Check which of your TV’s inputs you used to connect video from your HD DVR. You may need to use the “INPUT,” “SOURCE,” or “TV/VIDEO” button on your TV or TV’s remote control to change video sources.
  • Page 149 • Try restarting the HD DVR: From Messages & Setup, select Restart or Reset System, then Restart the Recorder. If you cannot fix the problem, call DIRECTV Customer Care at 1-800-531-5000. The HD program I’m watching doesn’t seem to be high-definition quality.
  • Page 150 Make sure the HD DVR’s TV Aspect Ratio is set to match the size of your TV screen. To do this, press the DIRECTV button to go to DIRECTV Central. Select Messages & Setup, then Settings, then Video, then TV Aspect Ratio.

  • Page 151: Questions About Pay Per View

    GUIDE. • In general, pay per view events can be ordered through the HD DVR within 24 hours of their air time. If you see a message that says cost information is not available, you can wait until less than 24 hours before the program airs and try again.
  • Page 152 • If you are attempting to order a pay per view selection with your remote control and cannot, call DIRECTV Customer Care at the number provided on the back of this guide. I can’t find the station of a pay per view program I ordered.

  • Page 153: Questions About The Remote Control

    My remote control doesn’t work with my television. • You need to program the HD DVR’s remote control to control some functions of your television or audio/visual equipment. See page 110. My remote control doesn’t work with my HD DVR.
  • Page 154 DIRECTV has created a very sophisticated system with both protection and customization for our viewers in mind. It is DIRECTV’s promise to you that you will always maintain control over your personal information.
  • Page 155 TiVo Suggestions isn’t making accurate suggestions for me. • If you haven’t had your HD DVR for very long, give it time. It may take a week or two of use before your personal preference profile has enough data to make interesting suggestions.
  • Page 156 C h a p t e r 8 T r o u b l e s h o o t i n g...

  • Page 157: Chapter 9: Warranty And Specifications

    HAPTER Warranty and Specifications Limited One Year Warranty FCC Information Specifications Safety Instructions...
  • Page 158 You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the HD DVR then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product.
  • Page 159 DIRECTV Customer Care. TO GET WARRANTY SERVICE... Warranty service will be provided by DIRECTV. If you believe you need service for your HD DVR, contact DIRECTV at 1-800-DIRECTV (1-800-347-3288). A representative will go through a diagnostic checklist with you.

  • Page 160: Fcc Information

    Part 15 and Part 68 of the FCC rules. ® Your DIRECTV HD DVR complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 161 If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 162: Specifications

    C h a p t e r 9 CAUTION: To prevent electrical shock, match wide blade of plug to wide slot, and fully insert. Recording capacity depends on signal quality and type of programming being recorded. W a r r a n t y a n d S p e c i f i c a t i o n s Specifications Satellite In: F-Type Connector Female (2)
  • Page 163 Your HD DVR is able to receive upgrades or modifications to some of its features and functions. These modifications will occur automatically, usually at times when the HD DVR would not be in use. If your HD DVR is in use when an upgrade or modification is sent, you may experience a disruption in reception for a minute or two.
  • Page 164 ® Receipt of DIRECTV programming is subject to the terms of the DIRECTV Customer Agreement; a copy is provided in your first billing statement. DIRECTV service not available outside the U.S. Signal theft is subject to civil and criminal penalties.

  • Page 165: Safety Instructions

    Safety Instructions This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of which you should be particularly aware. Please read these instructions before operating the equipment and save them for future reference.
  • Page 166 C h a p t e r 9 — 11. Battery Caution Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. —...
  • Page 167 The DIRECTV HD DVR is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure.
  • Page 168 C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s...

  • Page 169: Appendix A: Front And Back Panel Reference

    PPENDIX Front and Back Panel Reference...

  • Page 170: Front Panel Reference

    HD DVR. 1. Access Card door. Open the access card door and insert your access card here. An access card is required to receive DIRECTV information. 2. FORMAT button. Use this button to change the Video Output Format. Each time the button is pressed, the next output format is selected and the corresponding light (see below) is lit.
  • Page 171 7. GUIDE button. Press this button to display the DIRECTV Advanced Program Guide Press it again and the Guide disappears. See page 74 for more information. 8. DIRECTV button. Press this button to go to DIRECTV Central. Press it a second time to go to your Now Playing List.

  • Page 172: Back Panel Reference

    1. AC ~ In. When you’ve finished making all of the other connections, plug the AC power cord (supplied) into this opening to turn on the HD DVR. The HD DVR does not use a separate on/off switch; plugging it in switches it on.
  • Page 173 4. IR. For future use. 5. HDMI Output. If your TV has an HDMI input jack, you can connect your HD DVR to your TV using the HDMI cable (supplied). If your TV has a DVI input jack, you can connect the HD DVR to your TV using the HDMI-to-DVI cable (supplied).
  • Page 174 Composite A/V jacks (described above), or the Digital Audio jack. The S-Video output jack sends a picture only if the HD DVR’s video output format is set to “480i.” See page 29 for more about video output format settings.

  • Page 175: Appendix B: Gnu General Public License

    PPENDIX GNU General Public License...
  • Page 176 A p p e n d i x B GNU General Public License Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 177 either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”.
  • Page 178 A p p e n d i x B a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the...
  • Page 179 copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
  • Page 180 A p p e n d i x B but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs), even if such holder or other party has been advised of the possibility of such damages.

  • Page 181: Index

    Index...
  • Page 182 A/V receiver 8 programming remote to control 110 access card 6 accessories and cables 9 activate DIRECTV and DVR services 27 Actor WishList. See WishList. ADVANCE button 70 Advanced Program Guide 74 advisories 77 alternate audio 89 antenna off-air 7...
  • Page 183 160–161 Glossary of Icons vii GNU General Public License 166 guide options 40 guide styles 74 Guided Setup activate DIRECTV service 27 overview 22 phone setup 33 Satellite Dish Guided Setup 23 HD programs finding 80 watching 78...
  • Page 184 7 Thumb ratings resetting 107 thumb ratings 44 Thumbs Up and Thumbs Down see also TiVo Suggestions time how the HD DVR’s clock is set 129 TiVo logo viii TiVo Suggestions resetting 107 settings 101 tone/pulse 98 transponder 6...
  • Page 185 UP arrow setting up 30, 102 connecting 13, 18 video cables choosing 10 high-definition 10 video output format 31 video settings 101 video setup 29 View Recording History 55 View Upcoming 57 VOLUME button, programming 111 warranty 148–149 watching recorded programs 76 WishList 62–67 Actor WishList 64 auto-recording WishList 67...
  • Page 186 I n d e x...

  • Page 187: Glossary Of Icons

    Digital auido on or off. Select to display or turn on Parental Controls. Select to view Messages from DIRECTV. This icon indicates that a pay per view event is an All Day Ticket. This appears with programs broadcast with Dolby This icon appears with programs broadcast in Letterbox format.
  • Page 188 Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-347-3288. When you call DIRECTV, you will need to provide the 12 digit number on your HD DVR's access card, and the make, model number, serial number and 12 digit Receiver ID number of your HD DVR, located on a label on the back of the HD DVR and on the System Information screen under Messages &...

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