Assuring Quality Of Iridium Service - Beam DriveDOCKExtreme Installation & User Manual

Power-On Messages
Once your phone is powered on, you may see:
MESSAGE MESSAGE DESCRIPTION
Bad Card See Supplier. Your SIM car has been damaged or incorrectly
issued. Contact your service provider for information.
Check Card The SIM card is damaged or inserted the wrong way.
Denied Your phone has seen a network, but has been denied access.
SIM PIN Enter the four-to eight- digit SIM card PIN code provided by
your service provider and press OK to proceed. See"Using
the Security Menu" in the Iridium Extreme manual for more
information about your SIM.
Invalid Account Contact your service provider.
Phone PIN The phone has been locked. To unlock the phone, you must enter
the correct Phone PIN number.
PIN Blocked When the PIN number has been entered incorrectly three times
in a row, the phone automatically blocks the PIN. To unblock the
PIN, enter the PUK1 code for the phone by entering **05* from
the main screen.
PIN 2 Blocked When the PIN2 number has been entered incorrectly three
times in a row, the phone automatically blocks the PIN.
To unblock the PIN2 enter the PUK2 code for the phone by
entering **052* from the main screen.
Registered Your phone is now registered with the network.
Searching for The phone is attempting to establish communications with
network... the satellite network. This message appears while your phone
searches for a network connection.
CAUTION! Emergency Actions is set to Message and Call or Call Only and a
Emergency call Call Recipient has not been configured. See the Iridium Extreme
recipient has not manual for more details.
been configured.
Refer to user Press Edit to configure the Emergency Call Recipient or Cancel
guide and edit to proceed to the main window.
CAUTION! Emergency Actions is set to Message and Call or Message Only
Emergency SMS and SMS Contact has not been configured. See the Iridium
recipient has not Extreme manual for more details.
been configured.
Refer to user Press Edit to configure the Message Recipient or Cancel to
guide and edit proceed to the main window.
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Assuring Quality of Iridium Service

Iridium is committed to providing subscribers around the world with con-
sistent, reliable, quality voice and data access all day, every day. The Iridium
satellite system is monitored for call performance from numerous locations
24 hours a day, 7 days a week in order to achieve this.
There are conditions that can compromise the quality of the service you
may receive. These include:
• Obstructions
• Cabling
• RF Interference
Obstructions
The antenna must be able to "see" the entire sky from approximately 8
degrees above the horizon. Nearby tall buildings or similar structures,
heavily leafed trees and mountains can all degrade performance as
they block the signal between the antenna and the satellites. Having a
completely open view of the sky plays a very important role in maximising
performance, as the Iridium satellites cross the sky from North horizon to
South horizon during a connected call.
All surrounding obstructions must be lower than the top of a fist extended
at arms length and the bottom of the fist placed on the horizon. Iridium
performance is immune from natural environments such as clouds, fog,
rain, snow, wind and smoke.
8°
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