Troubleshooting
Toner specks
ABC
DEF
These are possible solutions. Try one or more of the following:
T
HE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
C
HECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
Uneven print density
Example
ABCDE
ABCDE
ABCDE
Cause
Toner cartridge is worn or defective. Replace the toner cartridge.
Photoconductor is worn or
defective.
Solution
Replace the photoconductor.
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