Troubleshooting - iHealth BP7 Owner's Manual

The monitor, cable, battery and cuff must be disposed of according to local
regulations at the end of their usage.
Note: Battery life and charge cycles vary by use and settings.

TROUBLESHOOTING

PROBLEM
Low Battery
Display reads "ERROR"
Display reads an
abnormal result
Bluetooth connection
unstable
No response
POSSIBLE CAUSE
Battery is less than 25%
Blood pressure is outside
of measurement range
Wrist or monitor was
moved during test
The cuff does not inflate
properly or pressure
falls quickly during test
Irregular heartbeat
(arrhythmia)
The cuff was not
properly applied
The cuff position was
not correct or it was not
properly tightened.
Body posture was not
correct during testing
Speaking, moving wrist
or body, being angry,
excited or nervous
during test
Bluetooth connection
unsuccessful, monitor is
abnormal, or strong
electromagnetic
interference is present
Incorrect operation or
strong electromagnetic
interference
SOLUTION
Charge the battery
Retest, make sure your blood
pressure is within measurement
range
Retest, make sure not to move your
wrist or the monitor
Review the cuff application
instructions and retest
It is inappropriate for people with
serious arrhythmia to use this
monitor.
Check with physician.
Review the cuff application
instructions and retest
Review the cuff application
instructions and retest.
Review body posture instructions
and retest
Retest when calm; avoid speaking
or movement during the test
Reset iOS device. Reset monitor by
pressing the START/STOP button
about 10s. Make sure the monitor
and iOS device are away from other
electrical equipment. Please see
GENERAL SAFETY AND
PRECAUTIONS.
Press the START/STOP button about
10 seconds to reset the device,
relaunch app, and reconnect the
iOS device to the monitor
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