WHAT TO DO IF...
You cannot activate the appli-
ance or operate it.
A sound operates when the ap-
pliance is deactivated.
The residual heat indicator
does not come on.
The heat setting changes be-
tween two heat settings.
A sound operates and appli-
ance activates and deactivates
again. After 5 seconds one
more sound operates.
and number come on.
There is no signal when you
touch the panel sensor fields.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the Customer Care Department. Give the
data from the rating plate, three-digit-letter
code for the glass ceramic (it is in the cor-
ner of the cooking surface) and an error
message that comes on.
Possible cause and remedy
• You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
• There is water or fat stains on the control panel. Clean the con-
• Activate the appliance again and set the heat setting in 7 sec-
• The child safety device or the lock or Stop+Go operates. See
the chapter Operating the appliance.
You put something on one or more sensor fields. Remove the ob-
ject from the sensor fields.
The cooking zone is not hot because it operated only for a short
time. If the cooking zone must be hot, speak to the service cen-
The Power management is activated. See the section Power
You put something
• The Automatic Switch Off operates. Deactivate the appliance
and activate it again.
• No cookware on the cooking zone. Put cookware on the cook-
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for the
cooking zone. Move cookware to a smaller cooking zone.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the house.
Connect again. If
comes on again, speak to the service cen-
There is an error in the appliance, because a cookware boils dry.
The protection against become too hot for the cooking zone op-
erates. The Automatic Switch Off operates.
Deactivate the appliance. Remove the hot cookware. After, ap-
proximately 30 seconds activate the cooking zone again.
should go out of the display, residual heat indicator can stay. Let
the cookware become sufficiently cool and check it with the sec-
tion Cookware for the induction cooking zone.
The signals are deactivated.
Activate the signals (see OffSound Control ).
If you operated the appliance incorrectly,
the servicing by a customer service techni-
cian or dealer will not be free of charge,
even during the warranty period. The in-
structions about the customer service and
conditions of guarantee are in the guaran-
. Remove the object from the sensor field.