What Happens When An Operator Encounters An Error; Counter Errors - Symbol US AUTOMATION EP-1 User Manual

What Happens When an Operator Encounters an Error?

As everyone knows even the best operator will eventually make a mistake when picking parts. The EP1 will
detect an invalid part selection and report it as an error. When an error is detected by the EP1, the EP1 will
display a pop up box indicating the reason for the error while sounding an audible alarm. The scanner will then
be locked out from scanning (disabling any more scans) until the operator acknowledges the error by tapping on
the acknowledgement button showing on the display screen of the EP1.

Counter Errors

Error:
Part Number Mismatch
JSN Error:
Not Numeric
JSN Error:
Incorrect JSN
JSN Error:
Wrong Length
Wrong Symbology:
The scanned symbology is not
specified in the setup form
Error Detected:
Back to back pick ticket barcodes
Error Detected:
Back to back Parts Bin barcodes
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Possible Causes and remedies
Your pick ticket and parts bin barcodes are different,
rescan your barcodes & verify that the labels are not
defaced.
The barcode scanned contains letters and is not
numeric, rescan a different barcode.
This error will appear on your first scan because there is no
number to compare to, scan the next barcode.
Check and make sure the barcodes scanned were in
sequence (ex: 1000, 1001, 1002, etc.)
Verify that the label is not defaced.
Check and make sure that you are setup to scan this
particular label.
Pick ticket setup and/or Parts bin setup have not been
setup to scan the barcode in question.
2 Pick ticket barcodes were scanned in a row, rescan one
pick ticket barcode and then scan the appropriate parts bin
barcode.
2 Parts bin barcodes were scanned in a row, rescan one
parts bin barcode and then scan the appropriate pick ticket
barcode.
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