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Select MENU > COLOR > Reset Color, and then choose "Yes" in the "Caution" message box to
reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
The image is distorted, flashes or flickers:
See
Adjusting the screen resolution on page 26
rate.
The image is displaced in one direction:
See
Adjusting the screen resolution on page 26
rate.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com
48
Troubleshooting
to configure the correct resolution and refresh
to configure the correct resolution and refresh
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