Cisco OptoStar II Installation Manual page 6

Contents
, Continued
Chapter 4 Troubleshooting
Maintenance ............................................................................................................................................. 4-2
Maintenance Record ..................................................................................................... 4-2
General Troubleshooting Information ................................................................................................. 4-3
Equipment Needed ....................................................................................................... 4-3
Additional Assistance .................................................................................................. 4-3
Troubleshooting ............................................................................................................ 4-4
Chapter 5 Customer Support Information
Obtaining Product Support ................................................................................................................... 5-2
Support Telephone Numbers ...................................................................................... 5-2
Return for repairing ................................................................................................................................ 5-4
Introduction ................................................................................................................... 5-4
Obtain the RMA number and mailing address ........................................................ 5-4
Packaging and Mailing ................................................................................................. 5-5
OL-29669-01 Contents v