Don't forget to mail in yourOwnerRegistration Card! Polycom, Inc., 1565 Barber Lane, Milpitas, CA95035 Telephone 408.526.9000 or toll-free 1.800.POLYCOM Facsimile 408.526.9100 Internet www.polycom.com ® SoundPoint Model SE-220 Installation Instructions and User’s Guide ® ® Polycom , SoundPoint Pro, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S.
5. This instrument can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use the telephone while you are in the bathtub or shower, or when you are wet. If you accidentally drop the telephone into water, do not retrieve it until you have first unplugged the line cord from the modular wall jack.
SoundPoint Pro Professional Conference Phone User’s Guide TABLE OF CONTENTS SAFETYINSTRUCTIONS...ii Chapter 1 INTRODUCTION AND INSTALLATION ...1–1 INTRODUCTION...1–2 UNPACKING ...1–3 INSTALLATION...1–3 Preparing for Installation ...1–3 Installing the Phone...1–4 GETTING CONNECTED ...1–4 Phone and Power Connections ...1–4 Handset Connection ...1–5 Headset Connection...1–5 KEYS AND OPERATIONALFEATURES...1–7 VISUALINDICATORS...1–8 Chapter 2...
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Entering the Line Settings Directory...2–18 Setting Ring Volume for Each Line...2–18 Setting Ring Type for Each Line...2–19 Entering Local Telephone Numbers for Each Line...2–19 Setting Primary Line for Your Phone...2–19 Enabling or Disabling Caller ID for Each Line...2–20 Editing Line-In-Use Voltage Threshold ...2–20 Restoring Factory Default Settings for Each Line ...2–20...
® SOUNDPOINT INTRODUCTION AND INSTALLATION Chapter 1 SoundPoint Pro Professional Conference Phone Introduction and Installation SoundPoint Pro Professional Conference Phone User’s Guide 1 –1 v i i i...
Preparing to install your phone includes deciding where you want to install the phone, locating the power outlet closest to your phone, locating your existing telephone wall jack(s) in your home or office, and determining how your telephone lines are configured with your telephone jacks.
Adapter into an AC Power outlet. Setup 2 If two phone lines share one telephone wall jack, install as in Setup 1 but be sure to connect the black 7’Phone Cord provided to line port L1 on the Console. Continue with Setup 1, Step 3.
KEYS AND OPERATIONAL FEATURES VISUAL INDICATORS *Message waiting supported for FSK protocol and most analog PBXs. SoundPoint Pro Desktop Conference Phone Introduction and Installation SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –6 1 –7...
® SOUNDPOINT PRO OPERATION Chapter 2 SoundPoint Pro Professional Conference Phone Introduction and Installation SoundPoint Pro Desktop Conference Phone Operation 1 –8 2 –1...
MAKING CALLS, ANSWERING CALLS, HANGING UP Tips for Using the Line Keys 1. When a LINE key is pressed, that line becomes active and any other active lines are disconnected unless placed on Hold prior to pressing the 2. When the CONF key is pressed all active lines and lines on Hold are linked in the conference.
SPEAKER MODE SoundPoint Pro Model SE-220 has a front-mounted microphone optimized for individual use with the Console oriented as shown below. The audio pickup and quality are optimized for 180° coverage HEADSET MODE Pressing the HEADSET key on the console activates Headset Mode. The control headset volume.
Adding a Caller on an Inactive Line Incoming Call 1. When a new call is received, ask the active participant to Hold. Press the LINE 2. Press the key to answer the incoming call. 3. Tell the incoming caller you will add him to the conference. 4.
The following instructions will guide you through each of the Menu Options in the Directory Structure. Speed Dial Listing Lists telephone numbers and names of contacts you program and store in your phone. Stores information imported from the Incoming and Outgoing Call Histories.
Speed Dial Directory Entering the Speed Dial Listing SELECT Press to view the Main Menu Directory options. The Speed Dial Directory is the first menu option. Programming Names and Numbers Up to 36 separate entries can be stored in the Speed Dial List. Scroll to ADD NEWENTRY?, press SELECT...
Speed Dial Entry Quick LocatorFeature While in the Speed Dial List, use the telephone keypad to spell out the first few letters for the entry you wish to locate (e.g., to locate Allen, press 2-5-5-3-6). SoundPoint Pro will display the first match in the directory as each key is pressed until the desired entry is located.
Speed Dialing Incoming Call History Entries Caller ID numbers are received from a telephone service provider in 10-digit format, however a 10-digit number might not be correctly dialed without first: Removing the area code for local calls or Inserting a “1”...
Outgoing Call History Directory The Outgoing Call History Directory is a record of all calls dialed from the Speed Dial List, the Incoming Call History List, via redial, or dialed manually. The information stored in each entry reflects the source from which it was dialed. If dialed from the Speed Dial List, for example, the entry can contain a phone number and name.
Setting Ring Volume for each Line Setting Ring Type for each Line Entering Local Telephone Numbers for each Line Setting Primary Line for Your Phone Enabling or Disabling Caller ID for each Line Editing Line-in-Use Voltage Threshold...
SoundPoint Pro allows you to change the line-in-use voltage threshold to account for voltage variances by telephone system. If the SoundPoint Pro Console’s line- in-use indicators are not lighting solid red while a line is being used by another device, try changing the line-in-use voltage settings until the correct level is achieved.
Flash Timing values to configure the phone. If SoundPoint Pro is configured with a telephone system, such as a PBX or KSU system, ask your telephone system administrator for the correct flash timing setting, in milliseconds (msec) for your specific system.
Restoring Default Flash Timing Enter the System Settings Directory then scroll until you see EDITFLASH TIME? Press SELECT. Scroll until you see RESTORE DEFAULT FLASH TIME? Press SELECT. Restoring System Factory Default Settings All factory system settings can be restored at the same time. Make sure you wish to restore ALLfactory system settings before proceeding with this feature.
No Dial Tone Check the connections of the telephone lines to the LIM, and make sure that the connections are secure at both the wall jack, and on the LIM. Repeat the process for the telephone connection from the LIM to the console, and make sure both ends of the console cable are securely plugged in.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5).
In some cases you may also extend the companyís inside wiring for single line individual service by means of certified connector assembly (telephone extension card.) You should be aware, however, that compliance with the above condition may not prevent degradation of service in some situations.
® SOUNDPOINT ADDITIONAL INFORMATION Appendix SoundPoint Pro Professional Conference Phone Regulations and Warranty SoundPoint Pro Desktop Conference Phone Appendix 4 –6 A –1...
Many headsets require an adapter/amplifier to work with a business telephone. Most of these headsets require plugging the amplifier into the handset jack, then plugging the handset into a receptacle on the side of the amplifier.
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Durability Make sure you choose a headset durable enough to withstand a fair amount of wear and tear. Headsets should stand up to twisting and stretching, and in home offices, to family use. Cleanability Headsets with removable microphone covers, ear cushions, and voice tubes allow for easy cleaning or, if necessary, replacement.
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