How To Avoid False Alarms - BRINKS DCU-500 Manual

How to Avoid False Alarms

Avoiding false alarms is critical to better monitoring service and preventing
false alarm fines from your local municipality. Below are tips to help you
receive better alarm response.
• Select the seven day training period on your Emergency Information
Schedule.
• Select the "standard" procedure for intrusion alarms on the Emergency
Information Schedule.
• Make sure everyone in your house knows how to use the alarm system.
They should all know a valid three-digit code and the codeword. Notify
Brink's if you are going to sell or rent your home, so we can assist the
new residents.
• Cancel all accidental alarms by entering your three-digit code, then press
CANCEL. (You can also cancel accidental alarms in reverse order by
first pressing CANCEL
for more details.
• Test the system each week and promptly notify Brink's Customer Service
of any problems at 1-800-445-0872. Customer Service is available 24
hours a day, seven days a week.
• If you experience any unexplained false alarms, immediately contact
Brink's Customer Service.
• If you are going to fumigate your home or do any other work, which will
create a large amount of dust, completely cover all motion detectors and
smoke/heat detectors.
motion detectors when you are finished.)
or the fireplace can also cause a false fire alarm.
• If you know the motion detector is the cause of your false alarms, you
may turn the system on with the motion detector off. To do this, follow the
steps described on page 11 of this manual. Promptly notify Brink's
Customer Service for further assistance.
• If you get an indoor pet after the alarm system is installed, you should
contact Brink's Customer Service. A service call may need to be scheduled
to adjust the motion detector.
• The motion detector can detect movement of balloons, plants, curtains
and other decorations. Be sure air currents do not cause movement of
these items in the area covered by a motion detector.
then entering your three-digit code.) See page 10
(Don't forget to uncover the smoke detectors and
Excessive smoke from cooking
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