BRINKS BHS-3000A User Manual
  1. Manuals
  2. Brands
  3. BRINKS Manuals
  4. Security System
  5. BHS-3000A
  6. User manual

BRINKS BHS-3000A User Manual

Home security system
Hide thumbs
Table of Contents

Advertisement

Quick Links

Advertisement

Table of Contents
loading

Related Manuals for BRINKS BHS-3000A

Summary of Contents for BRINKS BHS-3000A

  • Page 2: Consumer Information

    Move the television or receiver away from the unit. Plug the unit and the TV/radio receiver into different outlets, i.e. not on the same circuit breaker. Contact Brinks Home Security or an experienced TV/Radio technician for additional suggestions. Review additional instructions on www.mybrinks.com.

  • Page 3: Industry Canada

    This equipment must not be used on party lines or coin-operated phone lines. Industry Canada NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents.

  • Page 4: Table Of Contents

    Table of Contents Consumer Information......................ii FCC Notice ........................ii Industry Canada ......................iii Welcome ..........................2 How to Avoid False Alarms .....................3 The Brink’s Home Security System................4 Standard Equipment.......................4 Optional Equipment ......................6 Optional Features ......................7 The Parts of the Keypad ....................2 Status Display (Standard Keypad).................4 Message Window (Premium Keypad) ................4 Emergency Keys......................5 Using The Keypad ......................6...
  • Page 5 Trouble Messages......................27 Standard Keypad ......................27 Premium Keypad ......................27 No AC Power Indication ....................28 Low Battery Indication ....................29 Communication Problem Indication ................30 Line Cut Indication (Optional Feature)................31 Upload/Download Failure....................31 Zone Trouble Indication....................32 Component Failure ......................32 Call Brink’s Indication .....................32 Siren Failure Indication....................32 Keypad Not Working (Speaker Clicks) ................32 If You Trigger an Alarm while Cleaning the Detector ............33 Service the Detector Every Two Years................33...

  • Page 6: Welcome

    Welcome ® Thank you for choosing Brink’s Home Security . We appreciate your business. To get the most from the easy-to-use Brink’s Home Security System, please take the time to read this manual. It describes the components of the system, and tells you how to use the keypad. It also tells you what to do in the event of an alarm.

  • Page 7: How To Avoid False Alarms

    How to Avoid False Alarms Numerous false alarms can affect the quality of your monitoring service. They can also result in fines from your local municipality. To avoid false alarms, follow these simple tips: 1. Be sure that everyone in your house knows how to use the alarm system.

  • Page 8: The Brink's Home Security System

    at www.mybrinks.com to get more information about our Customer Move Program. 10. Take care when cooking or lighting a fire in the fireplace. Excessive smoke from these activities can cause false alarms. The Brink’s Home Security System Standard Equipment The master control panel is housed in a metal box. It is mounted in an out-of-the-way location, such as a closet.
  • Page 9 Standard Equipment This sensor is mounted on the wall, inside your home. The sensor can detect when someone is moving within its field of view. If the system is on at the time a person is detected, the system sends an alarm signal to the Brink’s Monitoring Center.

  • Page 10: Optional Equipment

    Optional Equipment This device detects smoke and dangerously high temperatures. It is mounted in a central location of the house, on the ceiling. Smoke/heat detectors are not available for commercial installations. Smoke/Heat Detector This device detects when the temperature near the sensor is dangerously high.

  • Page 11: Optional Features

    Optional Features If your telephone line is cut, the optional line cut feature notifies you. If the system is on, the siren sounds. If the system is off, the keypad beeps and displays a trouble message. Because a line cut results in a loss of telephone service, this event is not reported to the Brink’s Monitoring Center.

  • Page 12: The Parts Of The Keypad

    The Parts of the Keypad...

  • Page 14: Status Display (Standard Keypad)

    Status Display (Standard Keypad) The illustration below shows the functions of the keypad’s lights. Message Window (Premium Keypad) The Premium Keypad communicates with you by lighting the words and phrases in the message window. The words that make up the message may be on different lines, or separated by other words.

  • Page 15: Emergency Keys

    Emergency Keys If you are home when a police, medical, or fire emergency arises, you can alert the Brink’s Monitoring Center of your situation with a single press of an emergency key. The system does not need to be on. (Not all emergency buttons are available to all commercial customers.) The table shows what purpose each key serves, and what happens when it is pressed.

  • Page 16: Using The Keypad

    Using The Keypad The Brink’s Home Security system in your home may have a Standard Keypad, or a Premium Keypad. Both types of keypads can be used to turn the system on or off, or to test or customize it. For some procedures, the keypads’...

  • Page 17: User Codes

    User Codes When the system is installed, you select a code number to turn the system on and off. This is your master user code, and it may be three or four digits long. To change this code, contact Brink’s Customer Care at 1-800-445-0872.

  • Page 18: Turning The System On

    before the delay ends, contact Brink’s Customer Care at 1-800-445-0872 to have it changed. Turning the System On The Four On Modes You can arm the Brink’s Home Security system in four different ways: 1) normal mode; 2) motion off; 3) motions off with delay doors instant;...

  • Page 19: Turning The System On In Normal Mode

    Turning the System On in Normal Mode 1. Close all of the doors and windows and make sure that the message window reads READY or the READY light is lit. (If not, see page 11.) 2. Press the ON key. The ON light begins to blink, telling you that the system is on and that the exit delay has begun.

  • Page 20: Turning The System On With Motions Turned Off / Instant Mode

    Turning the System On with Motions Turned Off / Instant Mode 1. Close all of the doors and windows and make sure that the message window reads READY or the READY light is lit. (If not, see page 11.) 2. Press the ON key. 3.

  • Page 21: Turning The System On When It Is Not Ready

    Turning the System On When It Is Not Ready If the system is not ready to turn on, you get a not ready message. This message could mean, for example, that one of the protected windows in your house is open. If you have a Standard Keypad, the READY light is off.
  • Page 22 7. If the READY light 5. If the message does not turn on, see window reads NOT the Frequently Asked READY, see the Questions Frequently Asked information at Questions information www.mybrinks.com at www.mybrinks.com or call Customer or call Customer Care Care at at 1-800-445-0872 for 1-800-445-0872 for...

  • Page 23: Turning The System Off

    Turning the System Off Turning the System Off When No Alarms Are In Progress 1. Enter through a designated entry door. The keypad sounds a tone to remind you to turn the system off. The ON light blinks. 2. Turn the system off by entering your code. To prevent an alarm, you must enter your code before the entry delay ends.

  • Page 24: Turning The System Off Without Canceling An Alarm

    Turning the System Off Without Canceling an Alarm Follow these instructions if you wish to turn off the system and report an alarm to Brink’s. 1. Enter the building through a designated entry door. The Premium Keypad’s message window reads ALARM. The siren is sounding and the ON light is lit.

  • Page 25: Turning The System Off After An Alarm In Your Absence

    Turning the System Off After an Alarm in Your Absence Follow these instructions if there was an alarm at your house while you were away and the sirens are no longer sounding. 1. Enter the building through a designated entry door.

  • Page 26: System Options

    System Options The system has five options: 1) bypass; 2) door chime; 3) auxiliary codes; 4) alarm memory; and 5) test. This section describes each of these five options. How to Bypass a Zone When you bypass a zone, the system ignores it. Use this whenever you want to turn the system on, but leave a particular sensor off.

  • Page 27: How To Turn The Door Chime On Or Off

    How to Turn the Door Chime On or Off When you turn the door chime on, the keypad beeps if a protected door or window is opened while the system is turned off. To turn the chime on or off, do the following: Press the 1.
  • Page 28 Enter your user Enter your user code. code. The keypad beeps. The keypad beeps. The lights of the The message zones that were last window shows which in alarm blink. zones were in alarm.

  • Page 29: How To Add An Auxiliary Code

    How to Add an Auxiliary Code You can assign an auxiliary user code to the members of your family, or to people who need temporary access to your home. Housekeepers, guests, and housesitters can all be given auxiliary codes. You can assign as many as 91 codes, but for your security, you should limit the number of auxiliary codes you assign, and delete any codes that are not in use.

  • Page 31: How To Delete An Auxiliary Code

    How to Delete an Auxiliary Code If you wish to delete an auxiliary user code, do the following: Press the Press the OPTIONS key. OPTIONS key until the message window reads: AUXILIARY AUXILIARY CODES ENTER CODES, ENTER MASTER CODE MASTER CODE. Press the 3 key.

  • Page 32: System Testing

    System Testing You can test the components of the system—the sirens, the telephone hook-up, and the sensors—without causing a false alarm. This section describes how you can be sure that the system is functioning properly. Important Notice: Test Weekly Your Protective Service Agreement requires you to conduct these tests every week.

  • Page 33: Testing All Burglary Sensors

    Testing All Burglary Sensors This test helps to ensure that the system’s burglary sensors are working properly. No alarm signal is sent to the Brink’s Monitoring Center. READ 1. Make sure there is 1. Make sure there is nothing moving near nothing moving near the motion detector the motion detector...

  • Page 34: Testing The Smoke Detector

    6. If you do not hear If you do not hear the siren blast, call the siren blast, call Brink’s at Brink’s at 1-800-445-0872. 1-800-445-0872. 7. When you have When you have finished, press the finished, press the CANCEL key. CANCEL key.
  • Page 35 1. Close all doors and 1. Close all doors and windows. Make sure windows. Make sure that the READY light the message window is on. (If it is not, reads READY. (If it see page 26.) does not, see page 26.) 2.

  • Page 36: Testing With Not Ready Zones

    Testing With Not Ready Zones If the system is not ready to test, the message window reads NOT READY or the READY light is off. Do the following: 1. Press the OPTIONS 1. Observe which zone key. number is displayed. This is the zone that is not ready.

  • Page 37: Trouble Messages

    Trouble Messages You will get a trouble message if the system loses power, if it cannot reset the smoke detector, or if it cannot contact the monitoring center. Standard Keypad 1. If the TROUBLE light is on, press the OPTIONS key, then the 9 key.

  • Page 38: No Ac Power Indication

    No AC Power Indication What it means: The electrical power to the system has been interrupted. Instead, the system is drawing power from its backup battery. The battery can provide power to the system for up to four hours. What to do: 1.

  • Page 39: Low Battery Indication

    5. Unplug the power transformer. It may be screwed in place; if so, remove the screw. Plug a small appliance into the outlet to verify the outlet is working properly. If it is, continue to the next step. If the outlet is not working properly, contact an electrician to repair it.

  • Page 40: Communication Problem Indication

    Communication Problem Indication What it means: The system was unable to send an alarm or test signal to the Brink’s Monitoring Center. What you’ll notice: The keypad beeps four times per minute. If you have a Premium Keypad, the message window reads CP TROUBLE, CALL 800-445-0872.

  • Page 41: Line Cut Indication (Optional Feature)

    Line Cut Indication (Optional Feature) What it means: The telephone service to the security system has been interrupted. The system cannot send an alarm signal to the Brink’s Monitoring Center. What you’ll notice: Less than one minute after the line cut occurs, the siren sounds or the keypad beeps, depending on whether the system is on or off.

  • Page 42: Zone Trouble Indication

    Zone Trouble Indication What it means: A trouble on a zone condition would arise if, for example, the smoke detector is dirty or is in need of adjustment. It could also occur if a sensor has a defective part or a broken wire. What to do: 1.

  • Page 43: If You Trigger An Alarm While Cleaning The Detector

    Cleaning the Smoke Detector If you had a smoke/heat detector installed, you should clean it once every three months. You should also clean it if smoke or dust triggers an alarm. Vacuum the smoke detector vents using a crevice attachment. Do not remove the cover. Vacuum once every three months If You Trigger an Alarm while Cleaning the Detector...

  • Page 44: Setting The Clock

    Setting the Clock The numeric display of your Premium Keypad may show the time of day. You do not need to set the clock; it adjusts itself automatically every few months. However, if the time is incorrect, you can correct it by pressing and holding the 0 key for ten Clock, seconds.
  • Page 45 Find at least two ways to escape from each room. One will be the door leading to the normal exit. Another may be a window that opens easily. If the window is high off the ground, you may need to install an escape ladder nearby.

  • Page 46: Questions And Answers

    Questions and Answers General Use of the System 1. How can I avoid false alarms? Take a look at the tips on page 3. If you have any further questions, call Brink’s Customer Care at 1-800-445-0872. Customer Care is available to help you 24 hours a day, seven days a week.

  • Page 47: Codes And Code Words

    Codes and Code Words 1. Can my master code number be changed? Yes. Notify Brink’s Customer Care at 1-800-445-0872 to set up the change. Customer Care is ready to help you 24 hours a day, seven days a week. A service charge will be assessed for this request.

  • Page 48: Alarms And Emergencies

    Alarms and Emergencies 1. If there is an alarm, does the system reset? Yes, as long as there are no additional alarms after the system stops sounding. The system resets itself approximately five minutes later. However, if a fire alarm is activated, the siren will sound continuously until you enter your user code.

  • Page 49: Financial Questions

    Update My Alarm Contacts List at www.mybrinks.com or by calling Brink’s Customer Care at 1-800-445-0872. 2. What should I tell my emergency contacts? First of all, be sure to tell them that they are one of your emergency contacts. Tell them that, after the emergency agencies are notified, Brink’s may attempt to reach them when there is an alarm at your house.
  • Page 50 3. Do I own the system? If you paid the connection fee only, Brink’s owns the alarm system. If you paid the additional purchase charge, you own the system. If you purchased the system, your installation work order will show a separate “Purchase Fee” of usually an additional $500.

  • Page 51: Repairs And Upgrades

    Repairs and Upgrades 1. Can I make an appointment for a service call? Our service center schedules service calls for the morning or afternoon of a specific day. Morning service calls occur between 8:00 AM and 12:00 PM. Afternoon calls occur between 12:00 PM and 4:00 PM.

  • Page 52: Important Notices

    Important Notices UL Information This system is capable of providing either Grade A or Grade B service for residential burglary. If configured to Grade B, performance of a weekly test as indicated in this manual is necessary. Contact Brink’s for more details on your particular installation.
  • Page 54 ® Copyright © 2001, IntelliSense...

Table of Contents