Question: More than one sheet of paper were fed into the
scanner.
1) Open ADF unit.
Answer:
2) Remove the multi-fed sheets of paper.
3) Close the ADF unit.
4) Flatten the corners and edges; loosen the paper
before reloading it in the paper guide.
5) Check the feeding roller condition and do the
cleaning if necessary.
Question: Paper becomes skewed in the scanner.
1) Check the feeding roller condition; do the cleaning if
Answer:
necessary.
2) Use the paper guide when feeding the paper.
Question: When I power on the scanner, it makes noises and will
not stand ready.
There are two possibilities:
Answer:
1) You forgot to remove the shipping retainer from the
scanner. Please remove the shipping retainer first.
2) You did not place the scanner on a flat desktop
surface. This may cause the scanner to function
improperly.
Question: The scanner is power-on and ready, but is not
accessible from the application.
It is a connection problem and can be explained in
Answer:
terms of PC and SCSI version.
6-2
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