General Troubleshooting - Chauvet Arena Hazer 3 User Manual

General Troubleshooting

Page 12 of 16
Symptom
·
Excessive load on the circuit
External circuit
breaker or fuse
keeps blowing
·
Short circuit along the power
lines
·
No energy on power outlet
·
Loose or damaged power cord
Product does not
power up
·
Blown fuse
·
Internal problem
·
Wrong starting address on the
fixture
·
Wrong DMX personality on the
fixture
Fixture does not
respond to DMX
·
Wrong polarity setting on the
DMX controller
·
Loose or damaged DMX cable
·
Internal problem
·
Signal cables are not DMX
compatible
·
Interference with AC or radio
signals
·
DMX cable too long
Intermittent DMX
Problems
·
Too many fixtures connected
·
Terminator not connected
If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.
Possible Cause
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Arena™ Hazer 3 User Manual (Rev. 01d)
Possible Action
Make sure that the total load
does not exceed 80% of the
breaker or fuse nominal current
Check the power lines and
power cords
Check power outlet
Change to another outlet
Check the power cord
Replace blown fuse with a good
one of the same type and rating
Send product for repair
Set the correct starting address
on the fixture
Use the right fader(s) on the
controller
Set the correct DMX fixture's
personality
Assign the faders accordingly
Change the signal polarity on
the controller
Check the DMX cable before
the faulty unit
Send product for repair
Replace non DMX cables with
true DMX cables
Keep DMX cables away from
AC wires or radio equipment
Install an optically coupled DMX
amplifier right before the fixture
with intermittent problems
Install an optically coupled DMX
amplifier after unit #32
Install a terminator, as indicated
in the "DMX Primer" section.