Konica Minolta PagePro 1380 MF Service Manual
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Konica Minolta PagePro 1380 MF Service Manual

Konica Minolta PagePro 1380 MF Service Manual

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SERVICE MANUAL
PagePro
PagePro
1380 MF/1390 MF
1380 MF/1390 MF
FIELD SERVICE
2006.01
2006.01
Ver. 2.0
Ver. 2.0

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Summary of Contents for Konica Minolta PagePro 1380 MF

  • Page 1 SERVICE MANUAL FIELD SERVICE PagePro PagePro 1380 MF/1390 MF 1380 MF/1390 MF 2006.01 2006.01 Ver. 2.0 Ver. 2.0...

  • Page 2: Safety And Important Warning Items

    IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.

  • Page 3: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 4 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

  • Page 5: Checkpoints When Performing On-Site Service

    SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
  • Page 7 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.

  • Page 11: Handling Of Consumables

    SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...

  • Page 13: Internal Laser Radiation

    SAFETY AND IMPORTANT WARNING ITEMS [4] Laser Safety • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
  • Page 15 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 15 mW aallonpituus 770-800 nm VARNING!

  • Page 16: Laser Safety Label

    SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. A. PagePro 1380 MF 4558P0C501DA S-15...
  • Page 17 SAFETY AND IMPORTANT WARNING ITEMS B. PagePro 1390 MF 4558P0C601DA S-16...

  • Page 18: Laser Caution Label

    SAFETY AND IMPORTANT WARNING ITEMS Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. A. PagePro 1380 MF 4558P0C505DA S-17...
  • Page 19 SAFETY AND IMPORTANT WARNING ITEMS B. PagePro 1390 MF 4558P0C602DA S-18...

  • Page 20: Precautions For Handling The Laser Equipment

    SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the printer OFF.

  • Page 21: Warning Indications On The Machine

    SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. High temperature High voltage High voltage...
  • Page 22 INDEX (Field Service) GENERAL MAINTENANCE DIS/REASSEMBLY, ADJUSTMENT CONTROL PANEL/SERVICE MODE DESCRIPTIONS TROUBLESHOOTING...

  • Page 23: Table Of Contents

    (1) Main Unit ..................G-1 (2) GDI Printer Function ................ G-3 (3) FAX Function (PagePro 1390 MF Only) .......... G-3 2. PARTS IDENTIFICATION ................G-4 2-1. PagePro 1380 MF ..................G-4 2-2. PagePro 1390 MF ..................G-4 MAINTENANCE 1. MAINTENANCE SCHEDULE ................E-1 1-1.
  • Page 24 3-1. Configuration Menu ................. S-8 (1) Page Pro 1380 MF ................S-8 (2) PagePro 1390 MF ................S-9 3-2. Configuration Menu Procedures (PagePro 1380 MF) ......S-11 (1) Common Setup ................S-12 (2) Copy Setup ..................S-13 (3) Report .................... S-13 3-3.
  • Page 25 (6) Special Fax ..................S-21 4. Fax Report (PagePro 1390 MF only) ............... S-23 4-1. Activity Log Report ................... S-23 4-2. Phone Book ....................S-24 4-3. Tx Report ....................S-25 (1) Transmit Report ................S-25 (2) Multi TX Report ................S-26 4-4.
  • Page 26 5-2. Miscellaneous Malfunction Detection Timing and Troubleshooting Procedures ....................T-19 (1) Unlock scanner ................T-19 (2) [Scanner Error] Lamp Error .............. T-20 (3) [Scanner Error] AFE R/W Error ............T-20 (4) [Scanner Error] Home Sensor ............T-21 (5) [Scanner Error] Motor Stall .............. T-21 (6) [Printer Error] Incorrect Toner ............

  • Page 27: General

    GENERAL...

  • Page 28: Specifications

    SPECIFICATIONS Main Unit Type Desktop Original scanning system Scanning in main scanning direction with an 8-line color CCD sensor, and scanning in sub-scanning direction with unit scanning and sheet feed-through system Photo conductor type OPC (Organic Photo Conductor) Copying system Electrostatic dry-powdered image transfer to plain paper with laser 600 dpi ×...

  • Page 29: Main Unit

    792, 864-915 W 220-240 V 990-1080 W Power source : 110 V, 120V-127 V, 220-240 V 50/60 Hz Main Unit Dimensions PagePro 1380 MF Width..492 mm (14.7 inch) (including Document Depth..465 mm (18.6 inch) Cover) Height...410 mm (16.2 inch) PagePro 1390 MF Width..492 mm (14.7 inch)

  • Page 30: Gdi Printer Function

    GDI Printer Function Shared with copier Interfaces USB Revision 1.1/2.0 Printer Language Fonts Windows Supported Operating Windows XP (SP1 or later)/Windows 2000 (SP3 or later)/ Systems Windows Me/Windows 98 (SP1)/Windows 98 Second Edition Browser Software Internet Explorer 4.0 or later FAX Function (PagePro 1390 MF Only) Compatibility ITU Super G3 (ECM*) *: Error Correction Mode...

  • Page 31: Parts Identification

    PARTS IDENTIFICATION 2-1. PagePro 1380 MF 4558T1C501DA 1. Auto Document Feeder (ADF) Option 3. Document Cover 2. Main Unit PagePro 1380 MF 2-2. PagePro 1390 MF 4558T1C502DA 1. Auto Document Feeder (ADF) 2. Main Unit PagePro 1390 MF...
  • Page 32 MAINTENANCE...

  • Page 33: Maintenance Schedule

    MAINTENANCE SCHEDULE • To ensure that the machine produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. Ref. Page in Part Clean Replace after . . . This Manual ☞...

  • Page 34: Near Life Specifications Value

    Near Life Specifications Value Part Near Life Value Detection The value used for detection of the Page Pro 1380 MF: 80 % amount of toner still available for use is Page Pro 1390 MF: 75 % Toner Cartridge provided as feedback information for cal- (same calculation for each culating toner consumption, thereby Toner Cartridge)

  • Page 35: Replacement/Cleaning Of Parts

    REPLACEMENT/CLEANING OF PARTS Cleaning the Paper Take-Up Roller 1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 3. Remove the Imaging Cartridge. ☞ E-5 NOTE • The Imaging Cartridge consists of the Drum Cartridge, to which the Toner Cartridge is mounted.

  • Page 36: Replacing The Image Transfer Roller

    Replacing the Image Transfer Roller 1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 3. Remove the Imaging Cartridge. ☞ E-5 4. Press down the levers of the white bushings (one on the right end and one on the left end of the Image Transfer Roller) and slide the Image Trans- fer Roller out of the Image Transfer Roller holder.

  • Page 37: Replacement Of Consumables

    REPLACEMENT OF CONSUMABLES Replacing the Toner Cartridge <Removal Procedure> 1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 4558F2C508DA 3. Remove the Imaging Cartridge. 4558F2C509DA 4. Pull the lever of the Toner Cartridge in the direc- tion shown in the illustration and disconnect the Toner Cartridge from the Drum Cartridge.
  • Page 38 2. Remove the protective cover from the Toner Car- tridge. 4558F2C512DA 3. Connect the new Toner Cartridge to the Drum Cartridge. NOTE • Insert the Toner Cartridge along the guide pro- vided on the side of the Drum Cartridge, making sure that the Toner Cartridge is not tilted when it is inserted.

  • Page 39: Replacing The Drum Cartridge

    Replacing the Drum Cartridge <Removal Procedure> 1. Remove the Imaging Cartridge. ☞ E-5 2. Pull the lever of the Toner Cartridge in the direc- tion shown in the illustration and disconnect the Drum Cartridge. 4136E011AC <Installation Procedure> 1. Connect the Toner Cartridge to a new Drum Car- tridge.

  • Page 40: Replacing The Fusing Unit

    Replacing the Fusing Unit NOTE • Immediately after turning off the printer, the area around the Fusing Unit is extremely hot. Therefore, in order to reduce the risk of burns, wait until the unit has cooled down before performing any operation. <Removal Procedure>...
  • Page 41 <Installation Procedure> 1. Connect connector A. 2. Mount the Fusing Unit in the printer and secure it in position by tightening the two screws. 3. Connect connectors B and C. NOTE • When installing the Fusing Unit, route the harness as shown in the illustration, making sure that no part of the harness is wedged between the Fusing Unit and printer.

  • Page 42: Dis/Reassembly,Adjustment

    DIS/REASSEMBLY, ADJUSTMENT...

  • Page 43: Precautions For Disassembly/Adjustments

    PRECAUTIONS FOR DISASSEMBLY/ADJUST- MENTS 1-1. Parts That Must Not be Touched Red-Painted Screws Purpose of the Red Paint Red-painted screws show that the assembly or unit secured can be adjusted or set only at the factory and should not be readjusted, set, or removed in the field. If it becomes unavoidably necessary to disassemble any of these assemblies and units, disassembly may be done provided that the conditions permitting reassembly are met.

  • Page 44: Disassembly/Reassembly

    DISASSEMBLY/REASSEMBLY 2-1. Identification of and Removal Procedures for Exterior Parts PagePro 1380 MF 4558F2C501DA...

  • Page 45: Right Cover

    Name Removal Procedure Open the Document Cover → Pull it straight up. Document Cover ☞ D-5 Right Cover Open the Front Door. → While pressing in on one side, Front Door remove the Front Door. Hold down the main unit with one hand and pull Tray1 Tray1 toward you.

  • Page 46: Pagepro 1390 Mf

    PagePro 1390 MF 4558F2C601DA...
  • Page 47 Name Removal Procedure ☞ D-9 of Auto Document Feeder Service Manual ☞ D-5 Right Cover Open the Front Door. → While pressing in on one side, Front Door remove the Front Door. Hold down the main unit with one hand and pull Tray1 Tray1 toward you.

  • Page 48: Left Cover

    Left Cover 1. Remove two screws that secure the Left Cover at the back and unhook it on the back. 4558F2C521DA 2. Unhook tabs at four locations and remove the Left Cover. NOTE • When reinstalling the Left Cover, first hook the tabs at two locations on the front side.

  • Page 49: Removal Of Circuit Boards And Other Electrical Components

    • The removal procedures given in the following paragraphs omit the removal of the com- ponent in question from a connector or a PWB support. • Where it is absolutely necessary to touch the ICs and other electrical components on the board, be sure to ground your body. PagePro 1380 MF 4558F2C502DA...
  • Page 50 Removal Symbol Name Procedure ☞ D-15 PWB-I Controller/Image Control Board ☞ D-11 Power Supply Unit 2 ☞ D-11 PWB-A Mechanical Control Board ☞ D-12 PWB-O Control Panel ☞ D-17 PWB-S Socket Board ☞ D-14 Power Supply Unit 1 ☞ D-15 High Voltage Unit...

  • Page 51: Pagepro 1390 Mf

    PagePro 1390 MF 4558F2C602DA...
  • Page 52 Removal Symbol Name Procedure ☞ D-15 PWB-I Controller/Image Control Board ☞ D-13 PWB-FAX1 Interface Board ☞ D-13 PWB-FAX2 NCU Board ☞ D-11 Power Supply Unit 2 ☞ D-11 PWB-A Mechanical Control Board ☞ D-12 PWB-O Control Panel ☞ D-17 PWB-S Socket Board ☞...

  • Page 53: Removing The Power Supply Unit 2 (Pu2

    Removing the Power Supply Unit 2 (PU2) <PagePro 1380 MF> 1. Remove the Right Cover. ☞ D-2 2. Disconnect all connectors and flat cables from the Power Supply Unit 2. 3. Remove three screws and the Power Supply Unit 4558F2C003DB <PagePro 1390 MF>...

  • Page 54: Removing The Control Panel (Pwb-O

    3. Unhook four tabs on the Control Panel. NOTE • Remove the Control Panel slowly and carefully, as connectors are connected to it. 4558F2C514DA 4. Disconnect the connector(s) from the Control PagePro 1380 MF Panel. 5. Remove the Control Panel. 4558F2C005DA PagePro 1390 MF 4558F2C069DA...

  • Page 55: Removing The Interface Board (Pwb-Fax1)

    Removing the Interface Board (PWB-FAX1) <PagePro 1390 MF only> 1. Remove the Right Cover. ☞ D-2 2. Disconnect two connectors from the Interface Board. 3. Remove three screws and the Interface Board. 4558F2C071DA Removing the NCU Board (PWB-FAX2) <PagePro 1390 MF only> 1.

  • Page 56: Removing The Power Supply Unit 1 (Pu1

    Removing the Power Supply Unit 1 (PU1) 1. Remove the Fusing Unit. ☞ E-8 2. Remove three screws. 3. Remove the Power Switch stay. 4. Remove the Power Switch Assy. 4558F2C007DA 5. Disconnect the connector from the Power Supply Unit 2. 4558F2C524DA 6.

  • Page 57: Removing The High Voltage Unit (Hv1

    Removing the High Voltage Unit (HV1) 1. Remove the Power Supply Unit Assy. ☞ D-14 2. Remove the screw and the High Voltage Unit. 4558F2C504DA (10) Removing the Controller/Image Control Board (PWB-I) 1. Remove the IR Unit. ☞ D-18 2. Remove four screws and the Controller/Image Control Board Cover.
  • Page 58 5. Disconnect all connectors from the Controller/ PagePro 1380 MF Image Control Board. 4558F2C012DA PagePro 1390 MF 4558F2C74DA 6. Remove three screws and the Controller/Image Control Board. NOTE • When the Controller/Image Control Board is replaced, upgrade the Firmware to the latest ver- sion.

  • Page 59: Removing The Socket Board (Pwb-S

    (11) Removing the Socket Board (PWB-S) 1. Remove the IR Unit. ☞ D-18 2. Remove four screws and the Socket Board Cover. 4558F2C014DA 3. Disconnect the flat cables from the Socket Board. NOTE • Use the utmost care not to snap off the flat cable. 4558F2C015DA 4.

  • Page 60: Removal Of Units

    ☞ D-2 2. Remove the Right Cover. ☞ D-2 3. Remove the Rear Cover. ☞ D-2 4. Disconnect three connectors. PagePro 1380 MF (Page Pro 1380 MF Only) 5. Disconnect four connectors. (Page Pro 1390 MF Only) 4558F2C019DA PagePro 1390 MF 4558F2C068DA 6.

  • Page 61: Removing The Ph Unit

    Removing the PH Unit CAUTION • NEVER attempt to replace the PH Unit while power is being supplied to the printer. Doing so could lead to exposure to the laser beam, resulting in blind- ness. • NEVER attempt to disassemble or adjust the PH Unit. Doing so could lead to exposure to the laser beam, resulting in blindness.
  • Page 62 6. Remove three screws. 7. Remove the PH Unit. NOTE • When reinstalling the PH Unit, tighten the screws in the numerical order shown in the illustration. 4136D008AC Precautions for Removal/Reinstallation of the PH Unit • NEVER touch the window on the back of the PH Unit. A dirty window can cause image quality problems.

  • Page 63: Disassembly Of The Image Reading Section

    2-4. Disassembly of the Image Reading Section Removing the IR Upper Cover (Original Glass) 1. Remove the Document Cover. 2. Remove the Control Panel Assy. ☞ D-12 3. Remove the three screws. 4. Remove the Control Panel bottom housing. 4558F2C025DA 5.

  • Page 64: Removing The Timing Belt

    4. Remove the Belt from the Scanner Unit. NOTE • When installing the Belt, route it as shown in the illustration. 4558F2C028DB Removing the Timing Belt 1. Remove the Upper Cover Assy. (Original Glass). ☞ D-21 2. Remove the Scanner Unit. ☞...

  • Page 65: Disassembly Of The Main Drive Section

    2-5. Disassembly of the Main Drive Section Removing the Main Motor (M1) 1. Remove the Left Cover. ☞ D-2 2. Disconnect the connector. 3. Remove two screws. 4. Remove the Main Motor. 4136D010AB Removing the Tray 1 Paper Empty Sensor (PE1) 1.

  • Page 66: Removing The Paper Take-Up Solenoid (Sl1

    7. Disconnect one connector and remove the Tray 1 Paper Empty Sensor. 4136D014AA Removing the Paper Take-Up Solenoid (SL1) 1. Remove the Left Cover. ☞ D-2 2. Disconnect one connector of the Paper Take-Up Solenoid. 4558FS2505DA 3. Remove one screw. 4.

  • Page 67: Removing The Paper Take-Up Clutch Gear

    Removing the Paper Take-Up Clutch Gear 1. Remove the IR Unit. ☞ D-18 2. Remove the Fusing Unit. ☞ E-8 3. Remove the Power Supply Unit 1. ☞ D-14 4. Remove the Paper Take-Up Upper Guide Assy. ☞ D-23 5. Disconnect the connector and remove the Cool- ing Fan Motor.
  • Page 68 11. Remove the Upper Door. 4558F2C023DA 12. Disconnect the flat cable and the connector from the Mechanical Control Board. NOTE • Use the utmost care not to snap off the flat cable. 4558F2C024DB 13. Remove four screws. 14. Remove the PH Base Plate Assy. 4136D016AB 15.

  • Page 69: Removing The Torque Limiter

    20. Unhook two tabs and remove the Paper Take-Up Clutch Gear. 4136D057AA Removing the Torque Limiter 1. Remove the Paper take up Clutch Gear. ☞ D-25 2. Unhook three tabs and take apart the Paper Torque Limiter Take-Up Clutch Gear then, remove the Torque Coupling Limiter.

  • Page 70: Disassembling The Fusing Unit

    1. When the Roller is leaning in the clockwise direc- tion, move the coupling Gear in the A direction. 4136D046AA 2. When the Roller is leaning in the counter clock- wise direction, move the coupling Gear in the B direction. 4136D045AA Disassembling the Fusing Unit NOTE...
  • Page 71 Upper Fusing Precautions for Installation of the Bushings Roller • Make sure that the slits in the bushing are properly section aligned with the rib of the Fusing Unit. 4136D040AA 5. Remove one screw and the Thermistor. NOTE • When reinstalling the Thermistor, route the har- ness as shown in the illustration.

  • Page 72: Upgrading The Firmware

    • If the PagePro 1380 MF or The PagePro 1390 MF TWAIN driver or printer driver is not installed, follow the procedure described below to install the driver.

  • Page 73: Procedure For Upgrading The Firmware

    3. Start up the host computer (Windows 2000/XP). 4. Copy the firmware grade data to the host computer. 5. After the hardware is detected, use a USB cable to connect the PagePro 1380 MF or The PagePro 1390 MF to the host computer.
  • Page 74 8. Check the firmware upgrade status in the LCD display. 4558F2C527DB NOTE • Do not turn the PagePro 1380 MF’s or The PagePro 1390 MF’s Main Power Switch OFF or ON while the message shown above is displayed. D-32...
  • Page 75 9. Check that the following message appears in the PagePro 1380 MF’s or The PagePro 1390 MF’s LCD display and the computer screen to indicate that the firmware upgrade procedure is complete. 4558F2C528DA 10. Turn the PagePro 1380 MF’s or The PagePro 1390 MF’s Main Switch OFF, and then ON again. D-33...

  • Page 76: Control Panel/Service Mode Descriptions

    CONTROL PANEL/SERVICE MODE DESCRIPTIONS...

  • Page 77: Control Panel Descriptions

    CONTROL PANEL DESCRIPTIONS 1-1. Names and Functions of Control Panel Parts PagePro 1380MF [5] [6] [7] [8] [9] [10] [19] [18] [17] [15] [14] [13] [12] [11] [16] Key Name Function • Use to enter the number of copies to be made 10-Key pad and any other numeric data.

  • Page 78: Pagepro 1390Mf

    Key Name Function • Adjusts the document brightness for the current [14] Light/Dark key copy job. • Sets the number of copies. [15] Copies key (Each time the key is pressed, the count increases by one page.) [16] Select key •...
  • Page 79 Key Name Function • Displays the options available for the selected -/+ key menu. Menu key • Press to enter the configuration menu. • Selects the document type for the current copy Copy Quality key job. Collate key • Automatically collates multiple copies into sets. •...

  • Page 80: List Of Error Status Message

    1-2. List of Error Status Message Message Description Paper Empty • No media in the tray. PLS add paper Front Cover Open • The Front Door is open. PLS close cover • The Toner Cartridge is nearly empty (80 % consumed). The error message appears, and the Toner LED flashes on and [Printer Error] off five times.
  • Page 81 • The following Error Messages are related to the Fax Mode. These messages are only for the PagePro 1390 MF. Message Description Fax Memory Low • The memory will soon become full. • In Timer TX when you register the sixth reservation after five reservations that are the numbers of registration upper bounds have already been registered.

  • Page 82: Functions Of Switches And Parts On Pwbs

    FUNCTIONS OF SWITCHES AND PARTS ON PWBs 2-1. Circuit Board Locations Fax Board 2 PWB-I (PagePro 1390 MF only) 4558F3C503DB PWB-I: Controller/Image Control Board USB Socket 4558F3C502DA...

  • Page 83: Pwb-Fax2: Ncu Board (Pagepro 1390 Mf Only

    PWB-FAX2: NCU Board (PagePro 1390 MF only) FAX port (EXT.) FAX port (EXT.) FAX port (LINE) FAX port (LINE) 4558F3C604DA...

  • Page 84: Configuration Menu

    CONFIGURATION MENU • The Configuration Menu is used to set various machine functions. 3-1. Configuration Menu Page Pro 1380 MF 11. Language 12. Paper Size 1. Common Setup 13. Sleep Mode ☞ S-12 14. Reset OPC. 15. Adj ADF image 21.

  • Page 85: Pagepro 1390 Mf

    PagePro 1390 MF 11. Language 12. Paper Size 1. Common Setup 13. Sleep Mode ☞ S-15 14. Reset OPC. 15. Button Sound 21. Def Copy Mode 22. Def Density 23. Def Zoom 2. Copy Setup 24. Def Collate ☞ S-16 25.
  • Page 86 From the previous page 51. One Touch 5. PhoneBook 52. Speed Dial ☞ S-21 53. Group Dial Menu 61. Timer Tx 62. Broadcast 6. Special Fax 63. Polling Rx ☞ S-21 64. Mem Manage. S-10...

  • Page 87: Configuration Menu Procedures (Pagepro 1380 Mf

    3-2. Configuration Menu Procedures (PagePro 1380 MF) <Entering Procedure> 1. Press the Menu key. 2. The first message screen appears. 3. Press the -/+ key or a numeric key (1 to 3) to select from the following menu items: “1. Common Setup,” “2. Copy Setup,” or “3. Report.”...

  • Page 88: Common Setup

    Common Setup Function Purpose Setting Details/Precautions To specify the configuration menu • The default setting is English. language. “English” French German Language Italian Spanish Portuguese Czech Polish Hungarian Slovak Russian To specify size of media loaded. • The default setting is A4. Paper Size “A4”...

  • Page 89: Copy Setup

    Copy Setup Function Purpose Setting Details/Precautions To specify the default Copy Mode. • The default setting is Text. Def Copy Mode “Text” Photo Mixed To specify the default density level. • The default setting is 4. Def Density The setting range is 1 to 7. To specify the default zoom ratio.

  • Page 90: Configuration Menu Procedures (Pagepro 1390 Mf

    3-3. Configuration Menu Procedures (PagePro 1390 MF) <Entering Procedure> 1. Press the Menu key. 2. The first message screen appears. 3. Press the -/+ key or a numeric key (1 to 6) to select from the following menu items: “1. Common Setup,” “2. Copy Setup,” “3. Report,” “4. Fax Setup,” “5. PhoneBook or “6.

  • Page 91: Common Setup

    Common Setup Function Purpose Setting Details/Precautions To specify the configuration menu • The default setting is English. language. “English” German French Language Italian Spanish Portuguese Czech Polish Hungarian Slovak Russian To specify size of media loaded. • The default setting is; USA/Canada: Letter Paper Size Europe, China, Taiwan: A4...

  • Page 92: Copy Setup

    Copy Setup Function Purpose Setting Details/Precautions To specify the default Copy Mode. • The default setting is Text. Def Copy Mode “Text” Photo Mixed To specify the default density level. • The default setting is 4. Def Density The setting range is 1 to 7. To specify the default zoom ratio.

  • Page 93: Report

    Report Function Purpose Setting Details/Precautions Prints a configuration page. 1. Select “31. Configuration.” Use this page to check configura- and press the Select key. tion of the machine. The following items can be checked: Configuration • Product Information • Memory Information •...
  • Page 94 Function Purpose Setting Details/Precautions Select the type of telephone line • The default setting is Tone. that is being used. USA/Canada: Tone, Pulse 10PPS If Pulse is selected, press the [*] Europe: Tone, 10PPS 33/67, Tone/Pulse key to temporarily change the tele- 10PPS 40/60 phone line type to Tone.
  • Page 95 Function Purpose Setting Details/Precautions Select whether or not a report is • The default setting is Error. printed after a transmission. Off On “Error” : Prints the report after each transmission. Tx Report : Does not print the report after each transmission. Error : Prints the report after a transmission only if an error occurred.
  • Page 96 Function Purpose Setting Details/Precautions Tx Speed Select the modem • The default setting is 33.6. speed for sending “33.6” 31.2 28.8 26.4 24.0 faxes. 21.6 19.2 16.8 14.4 12.0 9.6 7.2 4.8 2.4 Rx Speed Select the modem • The default setting is 33.6. speed for receiving “33.6”...

  • Page 97: Special Fax

    PhoneBook Function Purpose Setting Details/Precautions This function can be used to one- • A maximum of 12 fax num- touch keys with fax numbers, bers can be programmed. allowing the recipient to be speci- One Touch The contents of registration. fied easily and accurately without •...
  • Page 98 Function Purpose Setting Details/Precautions This function is used to send a 1. Load the document into the document to multiple recipients in ADF or place it on the flat- a single transmission operation. bed glass. 2. Call the Broadcast screen, and then press the Select key.

  • Page 99: Fax Report (Pagepro 1390 Mf Only

    Fax Report (PagePro 1390 MF only) 4-1. Activity Log Report • Activity Log Report is printed automatically after 100 communications. • Activity Log Report can also be printed manually by Report Menu. ☞ S-17 • Activity Report includes following information. A.

  • Page 100: Phone Book

    4-2. Phone Book • Phonebook can be printed manually by Report Menu. ☞ S-17 • Phonebook list include following information. A. No. # or * : Shows the number of the dial key set for one-touch (*)/speed dialing (#). B. Name : Shows the name of the recipient.

  • Page 101: Tx Report

    4-3. Tx Report • TX report is printed automatically after each transmission (No manual print). User can select whether or not a report is printed after a transmission in Fax Setup. ☞ S-17 Transmit Report • Transmit Report includes following information. A.

  • Page 102: Multi Tx Report

    Multi TX Report • Multi TX Report includes following information. A. TIME : Shows the time that the transmission report was printed. B. NAME : Shows the name specified in Fax Setup for the machine. C. FAX : Shows the fax number specified in Fax Setup for the machine. D.

  • Page 103: Lost Job Report

    4-4. Lost Job Report • If there is any scheduled job not start before power off, once power recovered, this report will be printed. There is no way to print it manually. • Lost Job Report include following informations. A. Job : Shows the managing job number (3 digits) used by this machine.

  • Page 104: Protocol Report

    4-5. Protocol Report <Sample of the Protocol Report> 4558F3C610DA S-28...

  • Page 105: Memory Job List

    4-6. Memory Job List • The data for faxes queued to be sent at a specified time or waiting to be sent, for exam- ple, with the Auto Redial function, are stored in the memory. The memory job list can be printed so that the status of stored data can be checked.

  • Page 106: Fax Protocols (Pagepro 1390 Mf Only

    Fax Protocols (PagePro 1390 MF only) 5-1. G3 ECM (G3 Error Correction Mode) • G3 ECM is the error correction system newly recommended by Consultative Committee of International Telephone & Telegraph of 1988. • By G3 ECM, documents are divided into blocks (called partial page) for transmission. If any error takes place in any frame (one partial page consists of 256 frames) on a partial page, the receiving party generates the retransmit request with erroneous frame num- bers.

  • Page 107: Line Control

    5-2. Line control Procedure of G3 mode communication • Basic communications diagram of G3 mode. This machine G3 machine (Transmission) (Receiving) Phase R side start [START] key press G3 machine This machine (Receiving) (Transmission) Phase R side start [START] key press Drawing: Line Control 4558F3E603DA S-31...

  • Page 108: Definition Of Abbreviation / Terms

    5-3. Definition of Abbreviation / Terms Definition of Abbreviation Abbreviation Function Signal Format Called terminal identification 2100Hz Confirmation to receive X010 0001 Calling subscriber identification 1000 0010 Calling tone 1100Hz for 500ms Command repeat X101 1000 Called subscriber identification 0000 0010 Continue to correct X100 1000 Response for continue to correct...

  • Page 109: Definition Of Terms

    Abbreviation Function Signal Format Password (for transmission) X100 0101 Return to control for partial page 0110 0001 Receive not ready X011 0111 Receive ready X111 0110 Retrain negative X011 0010 Retrain positive X011 0011 Selective polling 1000 0101 Sub address X100 0011 Training check Zeros for 1.5s...

  • Page 110: Troubleshooting

    TROUBLESHOOTING...

  • Page 111: Introduction

    INTRODUCTION • This chapter discusses the items required or used when troubleshooting various printer problems. 1-1. Electrical Components Check Procedures • The following procedures can be used to check to see if an electrical component is fully operational when a media misfeed or a malfunction occurs in the printer. Sensors Step Check...

  • Page 112: Switches

    Switches Step Check Result Action Replace the switch. Does the input signal (NO) to the Mechanical Control Replace the Board go from LOW to HIGH when the switch is actu- Mechanical Control ated? Board. Not Use 4025T523AB Solenoids Step Check Result Action Replace the...

  • Page 113: Motors

    Motors Step Check Result Action Replace the Is the LOCK signal of the Mechanical Control Board Mechanical Control HIGH when the printer is in the standby state? Board. Replace the motor. YES Replace the motor. Does the REM signal of the Mechanical Control Replace the Board go from HIGH to LOW when the motor is ener- Mechanical Control...
  • Page 114 Step Check Result Action Replace the motor or the Mechanical Are the hookup connector of the motor and print jack Control Board. on the Mechanical Control Board connected prop- Connect the con- erly? nector or the print jack properly. 4025T527AA...

  • Page 115: Overall Control Configuration

    1-2. Overall Control Configuration • Understanding the overall control configuration will help you perform the troubleshooting procedures for media misfeeds, malfunctions, and image problems. Control Panel Document Image Reading (PWB-O) Feeder (IR) Drive System Socket Board Controller/Image (PWB-S) Control Board (PWB-I) Interface Board (PWB-FAX1) * Power Supply...

  • Page 116: Paper Misfeed

    PAPER MISFEED 2-1. Initial Check Items • When a media misfeed occurs in the printer, first make the following initial checks. Check Action Does the media meet product specifications? Replace the media. Replace the paper. Is the paper curled, wavy, or damp? Instruct the user in correct paper stor- age.

  • Page 117: Media Misfeed Displays

    2-2. Media Misfeed Displays • The Error indicator lights up and a message appears in the display when a media mis- feed occurs. <Printer Section Misfeed> 4558F4C501DA <Procedure for cancelling the misfeed display> 1. Open the appropriate covers, remove the misfed media and any remaining media, and then close the covers.

  • Page 118: Misfeed Detection Timing And Troubleshooting Procedures

    2-4. Misfeed Detection Timing and Troubleshooting Procedures Paper Take-Up/Transport Misfeed <Detection Timing> Type Description MP tray Pick-up Jam The Paper Take-Up Switch does not turn on after the predetermined period of time has elapsed after media take-up began. Bypass tray Pick-up Jam The Exit Sensor is not blocked after the predetermined period of time has Separator...

  • Page 119: Fusing/Exit Misfeed

    Fusing/Exit Misfeed <Detection Timing> Type Description The Exit Sensor is not unblocked after the predetermined period of time Fuser Jam has elapsed after the Paper Take-Up Switch is turned on. If all of the following conditions are met: Paper left at •...

  • Page 120: Malfunctions/Warnings

    MALFUNCTIONS/WARNINGS • The CPU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the warning appears alternately with the error code in the display. 4558F4C504DA <Procedure for cancelling a malfunction display> • Cancel the malfunction display by turning the machine off and then on again. 3-1.
  • Page 121 Malfunc- Malfunction Name Description tion Code • The voltage of the Thermistor remains low for a prede- termined period of time after a warm-up cycle is started. • The temperature detected by the Thermistor remains lower than a reference value for a 9 second period of time beginning 5 seconds after the start of the warm- up cycle (where the temperature detected by the Ther- mistor is 80 °C or less).

  • Page 122: Malfunction Detection Timing And Troubleshooting Procedures

    3-2. Malfunction Detection Timing and Troubleshooting Proce- dures 008: Polygon mirror motor error <Detection Timing> Description • The LOCK signal is not detected within a predetermined period of time that begins 1 second after the Polygon Motor has been energized. •...

  • Page 123: 010: Fuser Fan Motor Error

    010: Fuser fan motor error <Detection Timing> Description • The LOCK signal remains HIGH or LOW continuously for a predetermined period of time during which the Cooling Fan Motor remains energized. <Troubleshooting Procedure> Relevant Electrical Parts Cooling Fan Motor (M2) Mechanical Control Board (PWB-A) Power Unit (PU1) WIRING DIAGRAM...

  • Page 124: 020: H.v. Abnormal

    020: H.V. abnormal <Detection Timing> Description • The Drum Charge Monitor Voltage (HVC_MON) signal falls outside a predetermined range at any time after the lapse of a predetermined period of time after the Power Switch has been turned ON. • The Image Transfer Voltage Monitor signal (T_MON_V) and Image Transfer Current Monitor signal (T_MON_I) fall outside a corresponding predetermined range.

  • Page 125: 080: Fuser Warm Up Error

    080: Fuser warm up error <Detection Timing> Description • The voltage of the Thermistor remains low for a predetermined period of time when a warm-up cycle is started. • The temperature detected by the Thermistor remains lower than a reference value for a 9 second period of time for the period of time that begins 5 seconds after the start of the warm-up cycle (where the temperature detected by the Thermistor is 80 °C or less).

  • Page 126: 100: Fuser Temperature Low

    100: Fuser temperature low <Detection Timing> Description • The temperature detected by the Thermistor remains lower than the set temperature continuously for a predetermined period of time while the fusing temperature control is being provided. (The set temperatures are as follows: 140 °C during a print mode at 600 dpi;...

  • Page 127: Malfunctions Related To Power Supply

    MALFUNCTIONS RELATED TO POWER SUPPLY 4-1. Power is not Turned ON. Relevant Electrical Parts Mechanical Control Board (PWB-A) Power Unit 1 (PU1) Controller/Image Control Board (PWB-I) Power Unit 2 (PU2) Wiring Diagram Step Check Result Action (Location) Is the power cord plugged Plug the power cord into the –...

  • Page 128: Miscellaneous Errors

    Motor Stall between the scan stopped position and the home position, a Motor Stall error occurs. [Printer Error] • The Toner Cartridge is not a genuine KONICA MINOLTA Toner Car- Incorrect Toner tridge or not the correct type. [Printer Error] •...

  • Page 129: Miscellaneous Malfunction Detection Timing And Troubleshooting Procedures

    5-2. Miscellaneous Malfunction Detection Timing and Trouble- shooting Procedures Unlock scanner <Detection Timing> Description • When the Home Sensor remains High (5 V) even after the lapse of a predetermined period of time after the Scanner Motor is turned ON, an unlock scanner error occurs. <Troubleshooting Procedures>...

  • Page 130: [Scanner Error] Lamp Error

    [Scanner Error] Lamp Error <Detection Timing> Description • When the gray level value can’t reach 10 (0 to 255) even after the lapse of a predeter- mined period of time after the warmup. • When the gray level value can’t reach 35 (0 to 255) even after the lapse of a predeter- mined period of time after the warmup.

  • Page 131: [Scanner Error] Home Sensor

    [Scanner Error] Home Sensor <Detection Timing> Description • When the scanning job is finished, the Scanner Unit travels 14 inches back to the home position. After the Scanner Unit has moved 14 inches, if the Home Sensor can’t be pressed, a Home Sensor error occurs. <Troubleshooting Procedure>...

  • Page 132: [Printer Error] Incorrect Toner

    [Printer Error] Incorrect Toner <Troubleshooting Procedure> WIRING DIAGRAM Location Step Action Ref. Page Control Signal (Electrical Parts) ⎯ ⎯ ⎯ Install the correct Toner Cartridge. [Printer Error] IC Read Fail <Troubleshooting Procedure> Relevant Electrical Parts Controller/Image Control Board (PWB-I) Toner Cartridge WIRING DIAGRAM Location Step...

  • Page 133: Image Quality Problems

    IMAGE QUALITY PROBLEMS 6-1. Troubleshooting Image Quality Problems • This chapter is divided into two parts: “Initial Checks” and “Troubleshooting Specific Image Quality Problems.” • If an image quality problem occurs, first go through the “Initial Checks” and, if the cause is still not identified, continue to “Troubleshooting Specific Image Quality Problems.”...

  • Page 134: Troubleshooting For Specific Image Quality Problems

    6-3. Troubleshooting for Specific Image Quality Problems • Determine if the failure is attributable to the input system (Image Reading Section) or the output system (Engine section). Check Result Cause Full-size copy Reduced-size copy Copy made at a reduced zoom ratio Input (image reading) system 1177T04YA...

  • Page 135: Image Reading System: Low Image Density

    Image reading system: Low image density <Typical Faulty Image> 4011T003AA <Troubleshooting Procedure> Step Check Result Action Is the surface of the Original Glass dirty? YES Clean it. Is the Shading Sheet or back surface of YES Clean them. the Original Glass dirty? Is the mirror or lens dirty? YES Clean them.

  • Page 136: Image Reading System: Foggy Background Or Rough Image

    Image reading system: Foggy background or rough image <Typical Faulty Image> 4011T004AA <Troubleshooting Procedure> Step Check Result Action Is the machine in direct sunlight or sub- YES Protect the machine from direct ject to any other extraneous light? light. Is the document damaged or dirty? YES Replace the document.

  • Page 137: Image Reading System: Black Streaks Or Bands

    Image reading system: Black streaks or bands <Typical Faulty Image> 4011T017AA 4011T023AA <Troubleshooting Procedure> Step Check Result Action Is the document damaged or dirty? YES Replace the document. Is the Original Pad dirty? YES Clean it. Does the Original Cover lie flat? If the Document Cover is deformed or the hinges are dam- aged, replace the Document...

  • Page 138: Image Reading System: Black Spots

    Image reading system: Black spots <Typical Faulty Image> 4011T521AA <Troubleshooting Procedure> Step Check Result Action Is the document damaged or dirty? YES Replace the document. Is the Original Pad dirty? YES Clean it. Is the Original Glass dirty? YES Clean it. The problem has been eliminated after Replace the Scanner Unit.

  • Page 139: Image Reading System: Blank Streaks Or Bands

    Image reading system: Blank streaks or bands <Typical Faulty Image> 4011T015AA 4011T020AA <Troubleshooting Procedure> Step Check Result Action Is the document damaged or dirty? YES Replace the document. Is the Original Pad dirty? YES Clean it. Does the Original Cover lie flat? If the Document Cover is deformed or the hinges are dam- aged, replace the Document...

  • Page 140: Image Reading System: Uneven Image

    Image reading system: Uneven image <Typical Faulty Image> 4011T528AA <Troubleshooting Procedure> Step Check Result Action Is the Scanner Motor drive being trans- Correct the drive coupling mech- mitted? anisms. Replace the Scanner Unit. Is the harness of the Exposure Lamp YES Correct it.

  • Page 141: Printer System: Blank Or Black Prints

    Printer system: Blank or black prints <Typical Faulty Images> 4011T035AA 4011T036AA <Troubleshooting Procedure> Step Check Result Action Is a printed page blank? YES Check the PH Unit connectors for proper connection. Is the coupling of the drive mechanism of Check the coupling of the the Imaging Cartridge properly connected? drive mechanism for connec- tion and correct it as neces-...

  • Page 142: Printer System: Blank Spots

    Printer system: Blank spots <Typical Faulty Image> 4011T008AA <Troubleshooting Procedure> Step Check Result Action Is the paper damp? YES Replace the paper with paper that was just unwrapped. Is the PC Drum scratched? YES Replace the Drum Cartridge. Is there foreign matter in the media path? YES Remove the foreign matter.

  • Page 143: (11) Printer System: Low Image Density

    (11) Printer system: Low image density <Typical Faulty Image> 4011T003AA <Troubleshooting Procedure> Step Check Result Action Is the paper damp? YES Replace the paper with paper that was just unwrapped. Is there toner left in the Toner Cartridge? Replace the Toner Cartridge. Is the PC Drum faulty (life)? YES Replace the Drum Cartridge.

  • Page 144: (12) Printer System: Foggy Background

    (12) Printer system: Foggy background <Typical Faulty Image> 4011T004AA <Troubleshooting Procedure> Step Check Result Action Is the PC Drum scratched? YES Replace the Drum Cartridge. Is the developing bias contact terminal in Clean the contact terminal or good contact with its mating part? check the terminal position.

  • Page 145: (14) Printer System: Black Streaks Or Bands

    (14) Printer system: Black streaks or bands <Typical Faulty Images> 4011T017AA 4011T023AA <Troubleshooting Procedure> Step Check Result Action Is the media path dirty with toner? YES Clean it. Is the PC Drum scratched or dirty? YES Replace the Drum Cartridge. Is the Fusing Roller scratched or dirty? YES Replace the Fusing Unit (Fusing Roller).

  • Page 146: (16) Printer System: Uneven Image

    (16) Printer system: Uneven image <Typical Faulty Images> 51 mm-pitch uneven image 51.8 mm-pitch uneven image 4136T004AA 4136T008AA 75.3 mm-pitch uneven image 94.2 mm-pitch uneven image 4136T006AA 4136T005AA <Troubleshooting Procedure> Step Check Cause Result Action Is the uneven image at The Image Transfer YES Replace the Image a pitch of 51 mm?

  • Page 147: Fax Error (Pagepro 1390 Mf Only

    FAX ERROR (PagePro 1390 MF only) 7-1. Outline • When some errors occur as the Fax function is used, the kind of the error can be con- firmed with Error Code of six digits. The Error Code is displayed on the LCD display or in the item of “Result” of Activity Report or TX Report.

  • Page 148: Local Mechanical Error/Resource Error

    Local mechanical error/resource error This error can be recovered by operator. • ADF JAM for Manual TX • ADF Cover Open during manual TX • Power off during TX • RX Memory Full ADF JAM for memory TX happens before dialing and not logged in activity report. RX paper JAM/Cover open activate memory RX and not logged in activity report.

  • Page 149: Definition Of Error Code

    7-3. Definition of Error Code • Error Code is composed of six digits, and displayed based on the following definition. 1 1 0 0 0 1 6th digit 1st digit 4558F4C602DA The 6th digit • It is assigned to indicate TX/RX/Polling RX. 1xxxxx 2xxxxx 3xxxxx...

  • Page 150: The 2Nd / 1St Digits

    The 2nd / 1st digits • It is assigned to indicate detail error description. Code Status Description Cause Action Normal ⎯ ⎯ ⎯ 000000 Status ⎯ ⎯ ⎯ 000001 Stop Local mechanical error ADF JAM ⎯ ⎯ ⎯ 1xxx11 during TX ADF Cover ⎯...
  • Page 151 Code Status Description Cause Action • Received Failure to Train • Failure in • Check the status Too many (FTT) from other side remote machine of the remote xxxx41 even with the minimum • Line failure machine speed of 2400 bps. •...
  • Page 152 Code Status Description Cause Action • Received Disconnect • Failure in • Check the status xxxx62 command (DCN) from machine of TX of the machine received other side at Phase D. side of TX side • Received Command • Line failure •...
  • Page 153 PagePro 1380 MF PagePro 1390 MF Auto Document Feeder Service Manual...
  • Page 154 CONTENTS GENERAL 1. SPECIFICATIONS ................... G-1 DIS/REASSEMBLY,ADJUSTMENT 1. MAINTENANCE SCHEDULE ................D-1 2. CLEANING/REPLACEMENT OF PARTS ............D-2 (1) Cleaning the Take-up Roller ............D-2 (2) Replacing the Take-up Roller ............D-2 (3) Cleaning the Transport Roller ............D-3 (4) Cleaning the Exit Roller ..............D-3 (5) Cleaning the Separator Pad .............
  • Page 156 INDEX (Field Service) GENERAL DIS/REASSEMBLY, ADJUSTMENT TROUBLESHOOTING...
  • Page 157 GENERAL...

  • Page 158: Specifications

    SPECIFICATIONS Name Automatic Document Feeder (ADF) Installation method Inserted at upper-rear side of main unit Original type Plain paper: 35 to 128 g/m (9 to 34 lb.) Detectable original sizes A5 R, B5 R, A4 R, Legal R, Letter R, Invoice R Custom size width: 4.5 inch to 8.5 inch (138 to 216 mm) Length: 5.5 inch to 14 inch (130 to 356 mm) Paper capacity...

  • Page 159: Dis/Reassembly,Adjustment

    DIS/REASSEMBLY, ADJUSTMENT...

  • Page 160: Maintenance Schedule

    MAINTENANCE SCHEDULE • To ensure that the machine produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. Part Replace After . . . Ref.

  • Page 161: Cleaning/Replacement Of Parts

    CLEANING/REPLACEMENT OF PARTS Cleaning the Take-up Roller 1. Open the Auto Document Feeder (ADF) Cover. 2. Using a soft cloth, wipe clean the surface of the Take-up Roller. 4558F2C041DA Replacing the Take-up Roller 1. Open the Auto Document Feeder (ADF) Cover. 2.

  • Page 162: Cleaning The Transport Roller

    Cleaning the Transport Roller 1. Remove the Auto Document Feeder (ADF) Paper Feed Guide. ☞ D-5 2. Using a soft cloth, wipe clean the surface of the Transport Roller. 4558F2C044DA Cleaning the Exit Roller 1. Remove the Auto Document Feeder (ADF) Paper Feed Guide. ☞...

  • Page 163: Replacing Of The Separator Pad

    Replacing of the Separator Pad 1. Open the Auto Document Feeder (ADF) Cover. 2. Pushing inward the tabs at the front and rear, remove the Separation Pad. 4558F2C053DA 3. Insert the new Separation Pad. 4. Close the ADF Cover.

  • Page 164: Disassembly/Reassembly

    DISASSEMBLY/REASSEMBLY 3-1. Names/Removal of External Parts 4558F2C530DA Name Removal Procedure Auto Document Unhooking the two tabs, slide the Auto Document Feeder Feeder (ADF) (ADF) Input Tray upward and off. Input Tray Remove four screws, and then remove the Paper Stop- Paper Stopper per.
  • Page 165 2. Open the Auto Document Feeder (ADF) Cover. 3. Remove four screws. 4558F2C055DB 4. Unhook the two tabs. 4558F2C055DA 5. Remove the Paper Feeding Sensor and then remove the Auto Document Feeder (ADF) Paper Feed Guide. 4558F2C063DA...

  • Page 166: Removal Of Circuit Boards

    3-2. Removal of Circuit Boards NOTES • When removing a circuit board, refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures. • The following removal procedures omit the removal of the applicable component from connectors and circuit board supports.
  • Page 167 3. Remove the ground wire. 4558F2C058DA 4. Remove the ground wire. 4558F2C517DA 5. Remove the ground wire. 4558F2C059DA 6. Remove the screw, and then remove the AF Con- trol Board. 4558F2C060DA...

  • Page 168: Disassembly

    3-3. Disassembly Removing the Automatic Document Feeder 1. Disconnect the ADF connector from the main unit. 4558F2C518DA 2. Open the Auto Document Feeder (ADF). 3. Remove the Auto Document Feeder (ADF) from the main unit. 4558F2C519DA...

  • Page 169: Removing The Drive Unit Assy

    Removing the Drive Unit Assy 1. Remove the Auto Document Feeder (ADF) Paper Feed Guide. ☞ D-5 2. Unplug the connector on the AF Control Board and remove the Paper Feeding Sensor Assy. 4558F2C064DA 3. Remove the harness from the harness holder. 4558F2C065DA 4.
  • Page 170 3. Unplug the connector on the AF Control Board and remove the Paper Feeding Sensor Assy. 4558F2C064DA D-11...

  • Page 171: Troubleshooting

    TROUBLESHOOTING...

  • Page 172: Introduction

    INTRODUCTION • This chapter contains the items required or used when troubleshooting various machine problems. 1-1. Electrical Components Check Procedures • The following procedures can be used to check to see if an electrical component is fully operational when a paper misfeed or other malfunction occurs in the machine. Sensors Step Check...

  • Page 173: Motors

    Motors Step Check Result Action Replace the AF Control Board. Are the hookup connector of the motor and print jack on the Controller/Mechanical Control Board con- Connect the con- nected properly? nector or the print jack properly. 4025T527AA...

  • Page 174: Paper Misfeed

    PAPER MISFEED 2-1. Initial Check Items • When a paper misfeed occurs in the printer, first make the following initial checks. Check Action Does the paper meet product specifications? Replace the paper. Replace the paper. Is the paper curled, wavy, or damp? Instruct the user in correct paper stor- age.

  • Page 175: Paper Misfeed Displays

    2-2. Paper Misfeed Displays • The Error indicator lights up and a message appears in the display when a paper misfeed occurs. <Automatic Document Feeder Misfeed> 4558F4C505DA <Procedure for cancelling the misfeed display> 1. Open the Auto Document Feeder (ADF) cover, remove the misfed paper and any remaining paper, and then close the Auto Document Feeder (ADF) cover.

  • Page 176: Locations Of Misfeed Detection Sensors

    2-3. Locations of Misfeed Detection Sensors 4558F4C506DA [1] Original Detection Sensor [2] Exit Sensor...

  • Page 177: Misfeed Detection Timing And Troubleshooting Procedures

    2-4. Misfeed Detection Timing and Troubleshooting Procedures Original misfeeds <Detection Timing> Type Description • The Take-up Roller starts to turn after the Original Detection Sensor is pressed for 2 seconds. • 2.8 seconds after the Take-up roller starts turning, if the Exit ADF Jam Sensor remains pressed, a paper jam error occurs.
  • Page 178 © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DD4558PE2-XXXX DD4558PE2-XXXX avoid disclosure of confidential information.

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