Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All other trademarks are the property of their respective owners.
Thank you for contacting a technical support representative to obtain information about returning your PagePro 1380 MF for warranty exchange. Follow these instructions very carefully. If you need additional assistance, refer to the General Information Guide (included with the original all-in-one) or printer.konicaminolta.com for world- wide sources of service and support.
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Attention Use caution when unpacking the exchange all-in-one, so the packaging (including the tape) can be used to repack the all-in-one to be returned. Unpack the exchange all-in-one. Remove the tape and packing materials from the exchange all-in-one. Unlock the scanning unit on the exchange all-in-one.
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Prepare the Original All-in-One Turn off the original all-in-one, unplug the power cord, and remove the USB cable. Prepare the Original All-in-One...
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Remove the output tray from the original all-in-one. Remove the media from the original all-in-one, and then remove the media tray. Prepare the Original All-in-One...
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(If Applicable) If you have installed an optional automatic document feeder on the original all-in-one, use these instructions to move it to the exchange all-in-one. Otherwise, skip to the next section, “Move the Imaging Cartridge.” Remove the document cover from the exchange all-in-one. Remove the automatic document feeder from the original all-in-one, and then install the document cover you removed ear- lier from the exchange all-in-one.
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Install the automatic document feeder on the exchange all-in-one. Move the Automatic Document Feeder (If Applicable)
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Remove the imaging cartridge (which includes both the toner cartridge and the drum cartridge) from the original all-in-one. Insert the imaging cartridge in the exchange all-in-one. Move the Imaging Cartridge...
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Attach the media tray to the exchange all-in-one, and then fill it with paper. Finish Setting Up the Exchange All-in-One...
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Attach the output tray to the exchange all-in-one. Plug in the power cord, connect the USB cable, and then turn on the exchange all-in-one. Finish Setting Up the Exchange All-in-One...
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Lock the scanning unit on the original all-in-one. Replace the tape and pack- ing materials on the original all-in-one. Repack the Original All-in-One...
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Call the shipper for pickup. Repack the Original All-in-One If the RMA number is not prominently visible on the outside of the return carton, KONICA MINOLTA will not accept receipt. Use the telephone number listed on the shipping label pro-...