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Appendix B: Troubleshooting Guide
The Troubleshooting Guide provides answers to common problems regarding the Wireless N
Gigabit Router settings, connections, and computer settings.
1.
The Wireless N Gigabit Router does not work (None of the LEDs light up)
Check the following:
Ans.
1. Make sure that the Wireless N Gigabit Router is plugged into a power socket.
2. Make sure that you are using the correct power supply for your Wireless N Gigabit
Router device.
3. Make sure the power switch on the Wireless N Gigabit Router is turned on.
2.
I changed the LAN IP Address in the LAN configuration page and my PC is no longer
able to detect the Wireless N Gigabit Router.
After changing the LAN IP Address of the Wireless N Gigabit Router, proceed to the
Ans.
following step before a PC is able to recognize the Wireless N Gigabit Router:
1.
Click "Start"
2.
In the open field, enter "cmd" then click "OK".
3.
In the command prompt, type "ipconfig/release" then press "Enter".
4.
Type "ipconfig/renew" then press "Enter".
3.
No wireless connectivity.
Check the following:
Ans.
1.
Make sure both wireless client adapter and the Wireless N Gigabit Router is allowed to
connect through wireless channels as defined for local regulatory domain.
2.
Make sure that the WLAN client is configured for the correct wireless settings (SSID,
WEP).
4.
Poor wireless connectivity or reach.
Check the following:
Ans.
1.
Choose automatic channel selection or be careful to select a DSSS channel that
doesn't interfere with other radio channels.
2.
Check the location of the Wireless N Gigabit Router in the building.
3.
Make sure both WLAN client adapter and the Wireless N Gigabit Router is allowed to
"Run".
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