Identifying And Isolating Problems; Printer Problems - Canon image runner 2545i Printer Manual

Identifying and Isolating Problems

You may experience problems while operating the machine. Take a minute to see if
there is a simple solution to your problem before contacting your local authorized
Canon dealer.

Printer Problems

Indicators are off and the display is blank.
4
Cause 1
Remedy
Cause 2
Remedy
Cause 3
Remedy
Printing does not start.
Cause 1
Remedy
Cause 2
Remedy
Cause 3
Remedy
4-2

Identifying and Isolating Problems

Power switch is not turned ON.
Check the power switch to ensure that the machine is turned ON.
Power cord is not connected.
Check the power cord and make sure it is connected at both ends.
No power at the AC outlet.
Check the AC outlet. Consult an electrician or the local power company. If you
are using a power strip, ensure that the power lead is connected at the source
and turned ON.
Output tray is full of paper during the print job. (When the optional Inner
Finisher-B1 is set up, the selected tray is full of paper.)
Remove the paper in the tray.
The machine and host computer are not properly connected.
Check the cable connection between the host computer and the machine. (See
Chapter 1, "Machine Installation," in the User's Guide.)
A failure occurred in the machine or an optional device.
Follow the instructions in the message on the touch panel display.