Troubleshooting - Electrolux e:line EOEM61CS User Manual

Troubleshooting

Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service.
• It may be possible to avoid a call by fixing the problem yourself – and so continue cooking.
Note:
• We may charge for service even in the guarantee period if your problem is due to the causes listed below.
problem
Oven or grill not working
Oven light not working
Oven not heating enough
Condensation build up
Door cannot be replaced
after removal
Pyrolytic cycle not working
Functions and temperature
appear on display but oven
does not work
When the door is open the fan
stops (underbench only)
When a non fan mode is
selected, the fan starts
The light stays on when the
door is closed
The light does not turn on
when the door is opened
Data plate
When you need information, service or spare parts please be prepared to tell us the:
• Model
• Model number
• S erial number shown on the data plate. The data plate is visible when the oven or grill door is open.
Customer Care Centre
If you need more information, please contact the Customer Care Centre:
Australia – 1300 363 640, 8am-5pm EST Mon-Fri.
New Zealand – +649 573 2384, 8am-5pm EST Mon-Fri.
If you have a warranty or spare parts enquiry, you should call the number listed on the back page.
possible cause
Time of day is not set
Power is not turned on
Controls are incorrectly set
Household fuse has blown or power supply is off (If the household fuse continues to blow, call the
Service Centre)
Child-proof oven lock is activated (Refer to operating instructions)
Lamp blown or loose socket
Household fuse has blown (If the household fuse continues to blow, call the Service Centre)
Foil trays on bottom of oven
Timer is in 'AUTO' mode. (Refer to operating instructions)
Household fuse has blown (If the household fuse continues to blow, call the Service Centre)
Oven is in 'Demo' mode, refer to Additional Functionality on page 16
Reset time of day and any cooking functions you were using. (Refer to CLOCK operating instructions)
Reduce the amount of water used in cooking. (Sometimes condensation is normal)
Stirrup not engaged properly
All accessories must be removed from the oven see page 28
Oven is in 'Demo' mode, refer to Additional Functionality on page 16
This is a function of the power board to help reduce the blast of air the customer receives when
opening the door
Most oven modes have a fast heat up function that uses the fan, fan element and top (boost)
elements. Auto fast heat can be overridden by selecting a temperature of 120 C or less, allowing
the function to start, then increasing the temperature to the desired level.
The oven temperature selector is on
The oven must be turned on, or the door switch is not activating due to restricted travel or
broken actuator.
electrolux e:line ovens troubleshooting 31