Troubleshooting - DICE Silverline Duo Installation Manual & User Manual

Troubleshooting

Problem
Cannot select the Silverline DUO
interface as an audio source.
Radio/ steering wheel controls do not
operate iPod.
Music is distorted or sound level is too
low with iPod connected.
Text is not displaying in SAT emulation.
Disconnect the vehicle BUS connector from the DUO module for 30 seconds
and reconnect. Ensure the vehicle BUS connector is properly connected to
the radio and the DUO module. Follow the steps described in the SAT or
CDC emulation sections of this manual to access the DUO interface. Make
sure ground wire is securely attached to a ground point on the vehicle.
Reset iPod and make sure the most recent iPod firmware is installed. Check
vehicle user manual on how steering wheel controls work, long presses may
toggle alternate function.
Make sure all EQ and BASS boost options are turned off on your iPod. See
pg. 21 (SAT emulation) or pg. 29 (CDC emulation) for additional volume
adjustments.
Use the DISP button on radio/display to toggle text fields. CDC emulation will
not display text because the radio does not support text.
Solution
39