Error Codes On Transmission And Reception - Toshiba E-studio 2051c Troubleshooting Manual

Multifunctional digital color systems
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7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Font download failure
4612
Font download failure
4613
4621
Downloaded font deletion failure
Print failure
4F10
 Error codes on transmission and reception
Error Code
0012
Original misfeed
0013
Door open
0020
Power interruption
Interruption by paper misfeeds during
0030
direct transmission
Polling Error
0033
0042
Memory full
0050
Line busy
Security Mismatch in Relay or Mail Box
0053
transmission
00B0-00B5
Signal Error or Line Condition Error
00C0-00C4
00D0-00D2
HDD error
00E8
Software failure
00F0
Hardware noise
00F1
System access abnormality
1C10
Insufficient memory
1C11
1C12
Message reception error
1C13
Message transmission error
Invalid parameter
1C14
Exceeding file capacity
1C15
Disk access error
1C30-1C33
Image conversion abnormality
1C40
Failed to process your job. Insufficient
1C60
Storage space.
Address Book reading failure
1C61
1C63
Terminal IP address unset
1C64
Terminal mail address unset
1C65
SMTP address unset
1C66
Server time-out error
Problem Description
Problem Description
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Since there is no space in HDD, the font cannot be registered. Delete at
least one font.
Since an error has occurred, the font cannot be registered. Perform
downloading again or regenerate the font data first.
Check if the font to be deleted is registered.
If the error still persists after reattempting, turn the power OFF and then
back ON. Then make another effort. If the error still persists, contact your
service representative.
Corrective Action
Remove the misfed original.
Firmly close the open door.
Check the power interruption report.
Remove the misfed paper and reattempt the transmission.
Check polling options setup (Security Code, etc.), and check whether the
polling document exists.
Make sure that there is sufficient memory before making the call again.
Reattempt the communications.
Confirm the remote party's Security Code, system password and your
setup.
Reattempt the communications.
Reattempt the communications. If the error still persists, contact your
service representative.
Reattempt the communications. If the error still persists, contact your
service representative.
Reattempt the communications. If the error still persists, contact your
service representative.
Turn the power OFF and then back ON. Perform the problem job again. If
the error still persists, contact your service representative.
Complete any running jobs first before performing the job in error. If the
error still persists, turn the power OFF and then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in error again.
Turn the power OFF and then back ON. Perform the job in error again.
If a template is being used, create it again. If the error still persists, turn
the power OFF and then back ON, and try again.
Ask your administrator to change the "Fragment Page Size" setting for
the Internet Fax setting, or reduce the number of pages and try again.
Complete any running jobs first before performing the job in error. If the
error still persists, turn the power OFF and then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in error again. If
the error still persists, contact your service representative.
Reduce the number of pages of the job in error and perform it again.
Check whether the server or local disk has sufficient space in its disk
capacity.
Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again. If the error
still persists, contact your service representative.
Ask your administrator to set the IP address of the equipment.
Ask your administrator to set the Email address of the equipment.
Ask your administrator to set the SMTP server address.
Check whether the SMTP server is operating properly.
Error Codes
101

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