General Troubleshooting - Chauvet Mega Trix User Manual

General Troubleshooting

Symptom
Circuit breaker or fuse
keeps blowing
Product does not power
up
Product does not
respond to DMX
Intermittent DMX
Problems
Mega Trix™ User Manual Rev. 4
Possible Cause
· Excessive load on the circuit
· Short circuit along the power lines
· No energy on power outlet
· Loose or damaged power cord
· Blown fuse
· Internal problem
· Wrong starting address on the
product
· Wrong DMX personality on the
product
· Wrong polarity setting on the DMX
controller
· Loose or damaged DMX cable
· Internal problem
· Signal cables are not DMX
compatible
· Interference with AC or radio
signals
· DMX cable too long
· Too many products connected
· Terminator not connected
If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.
Possible Action
· Make sure that the total load does not
exceed 80% of the breaker or fuse
nominal current
· Check the power lines and power cords
· Check power outlet
· Change to another outlet
· Check the power cord
· Replace blown fuse with a good one of
the same type and rating
· Send product for repair
· Set the correct starting address on the
product
· Use the right fader(s) on the controller
· Set the correct DMX product's
personality
· Assign the faders accordingly
· Change the signal polarity on the
controller
· Check the DMX cable before the faulty
unit
· Send product for repair
· Replace non DMX cables with true
DMX cables
· Keep DMX cables away from AC wires
or radio equipment
· Install an optically coupled DMX
amplifier right before the product with
intermittent problems
· Install an optically coupled DMX
amplifier after unit #32
· Install a terminator, as indicated in the
DMX Primer section.
Page 15 of 21