Troubleshooting Guide - TMC Epic 800-EFM User Manual

Using Your External Paging Adapter

Troubleshooting Guide

If you are having difficulty with your External Paging Adapter, DO NOT RETURN IT!
You may find your problem and solution listed below. If not, call TMC's toll-free customer support
line at 1-800-TMC-1638, and an expert will walk you through your problem. You may also use this
toll-free line if you ever have a question that is not answered in your User's Guide.
The Feature Module does not
work.
The Feature Module is con-
nected properly, but the exter-
nal speaker does not work.
When you connect
External Paging Adapter, the
station is not assigned as you
wish, or Page Block is not set
as you would wish.
Other problems.
12
Check all connections and make sure that they are secure-
ly in place. Check to make sure that the status indicator
lamp is blinking. If it is not, unplug and then replug the AC
power cord. If the status indicator still fails to start blinking,
check your wall jack by plugging another device such as a
lamp into the outlet to make sure that the outlet is working
properly. Check to be sure that the feature module is
connected to the System's line 1 telephone number.
The problem may be with the telephone wiring:
If possible, check your jack wiring by testing a telephone at
the jack where you installed the Feature Module. If this
standard telephone does not work, then local telephone
company lines or your own wiring may be causing the prob-
lem.
The problem may be with your external speaker:
Check to make sure that it is connected to an amplifer and
that the amplifier is connected to the AC power. Make sure
that it is connected properly to the wiring block (see page 5),
and make sure that the wiring block is securely connected to
the External Paging Adapter with the included 8-wire cord.
your The problem may be with the DIP Switch settings on the
back of the module:
Please confirm that the DIP Switches on the back of the
External Paging Adapter are set properly. Refer to page 3
for instructions on setting them properly.
Make sure that you have followed the instructions in this
User's Guide. If you continue to have problems, call TMC's
toll-free customer support line at 1-800-TMC-1638.