Symbol MC9090-G RFID User Manual Supplement page 61

Troubleshooting the Mobile Computer (Continued)
Table 4-1
Problem
The mobile computer Scanning
does not accept scan application is not
input. loaded.
Unreadable bar
code.
Distance between
exit window and bar
code is incorrect.
Mobile computer is
not programmed for
the bar code.
Mobile computer is
not programmed to
generate a beep.
Battery is low.
WLAN connection is Microsoft security
lost when the mobile feature prevents
computer is connection to two
connected to a host separate networks.
computer using
ActiveSync.
Cause
Verify that the unit is loaded with a scanning application. See
the System Administrator.
Ensure the symbol is not defaced.
Ensure mobile computer is within proper scanning range.
Ensure the mobile computer is programmed to accept the type
of bar code being scanned.
If a beep on a good decode is expected and a beep is not
heard, check that the application is set to generate a beep on
good decode.
If the scanner stops emitting a laser beam when the trigger is
pressed, check the battery level. When the battery is low, the
scanner shuts off before the mobile computer low battery
condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Symbol Technologies.
Disconnect from the WLAN network prior to connecting to a
host computer using ActiveSync.
Maintenance & Troubleshooting
Solution
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