Troubleshooting; Before You Call For Service; If Service Is Required - Electrolux EI24WC65GS Use & Care Manual

Wine cooler / beverage center
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16

Troubleshooting

Before You Call for Service

If the unit appears to be malfunctioning, read
through this manual first. If the problem persists,
check the Troubleshooting Guide below. Locate
the problem in the guide and refer to the cause
and its remedy before calling for service. The
problem may be something very simple that can
be solved without a service call. Consulting or
contracting a qualified service technician may be
necessary.
WARNING
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main electrical power has
been disconnected.
Unit not cold enough.
Adjust temperatures (see "Adjusting
the Temperature" in the "Start-Up
and Temperature Control" section).
Unit too cold.
Contents of unit too cold/frozen.
Adjust temperatures (see "Adjusting
the Temperature" in the "Start-Up
and Temperature Control" section).
No interior light.
Light will not go out when door is
closed.
Alarm(s) will not shut off.
Power is not restored after power
failure.
Door does not close properly after
reversing it.
Problem
• Control set too warm.
• Light staying on.
• Airflow to front grille blocked.
• Door gasket not sealing properly.
• Control set too cold.
• Failed LED assembly.
• Manual light control is ON.
• Door switch not making contact.
• Door is ajar.
• Power has failed.
• Internal temperature is too high.
(Beverage Center only)
• Circuit breaker has tripped.
• Door hinges are misaligned.
• Door gasket is not sealing
properly.

If Service is Required

Contact the dealer where you purchased the unit
if service is required. State the model and serial
number and explain the problem. The model and
serial number plate is located on the ceiling of your
unit.
If you do not know the name of the selling dealer
or a local service company, you can check online
at www.electroluxappliances.com or call
1-877-435-3287.
Possible Cause
Remedy
• Adjust temperature colder. Allow
24 hours for temperature to
stabilize.
• Turn off manual light control. See
"Operation" section.
• Airflow must not be obstructed
to front grille. See "Installation"
section.
• Adjust door gasket.
• Adjust temperature warmer.
Allow 24 hours for temperature to
stabilize.
• Contact a qualified Electrolux
Service Technician.
• Turn off manual light control. See
"Operation" section.
• Check for proper door alignment.
• Press "Mute Sounds" key to
acknowledge alarm.
• Ensure door is closed firmly.
• Allow 24 hours for temperature
to stabilize.
• Verify electrical supply. See
"Installation" section.
• Loosen hinges and re-align door.
Retighten hinges.
• Turn gasket 180°. See "Door
Reversal" section.

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