Four Slot Charge Only Cradle; Four Slot Ethernet Cradle - Motorola MC31XX Series User Manual

5 - 8 MC31XX Series Mobile Computer User Guide

Four Slot Charge Only Cradle

Troubleshooting the Four Slot Charge Only Cradle
Table 5-3
Problem
Mobile computer amber
Charge LED Indicator does
not light when mobile
computer inserted.
Mobile computer battery is
not charging.

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 5-4
Problem
Mobile computer amber
Charge LED Indicator does
not light when mobile
computer inserted.
Mobile computer battery is
not charging.
Cause
Cradle is not receiving power.
Mobile computer is not
correctly seated.
Mobile computer was
removed from cradle or cradle
was unplugged from AC
power too soon.
Battery is faulty.
The mobile computer is not
fully seated in the cradle.
Cause
Cradle is not receiving power.
Mobile computer is not
correctly seated.
Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon.
Battery is faulty.
The mobile computer is not
fully seated in the cradle.
Solution
Ensure the power cable is connected securely to
both the cradle and to AC power.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Ensure cradle is receiving power. Ensure the
mobile computer is seated correctly. If the mobile
computer battery is fully depleted, it can take up to
five hours to fully recharge a Standard Battery and it
can take up to eight hours to fully recharge an
Extended Life Battery.
Verify that other batteries charge properly. If so,
replace the faulty battery.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Solution
Ensure the power cable is connected securely to
both the cradle and to AC power.
Remove and re-insert the mobile computer into
the cradle, ensuring it is correctly seated.
Ensure cradle is receiving power. Ensure the
mobile computer is seated correctly. If the mobile
computer battery is fully depleted, it can take up
to five hours to fully recharge a Standard Battery
and it can take up to eight hours to fully recharge
an Extended Life Battery.
Verify that other batteries charge properly. If so,
replace the faulty battery.
Remove and re-insert the mobile computer into
the cradle, ensuring it is correctly seated.