User Guide
About BlackBerry Balance technology
If your BlackBerry smartphone uses a BlackBerry Enterprise Server that supports BlackBerry Balance technology, your
smartphone can distinguish between work data and personal data. Your work data is treated differently than your personal
data. For example, depending on the IT policies your administrator sets, your organization might prevent you from pasting
work data into a personal email.
Your administrator can delete only your work data from your smartphone, and leave your personal data and applications
intact. Some of your personal data might be deleted from your smartphone if it overlaps with your work data (for example, a
personal contact who works in your organization).
For more information, contact your administrator.
Work data and personal data
If your BlackBerry smartphone uses a BlackBerry Enterprise Server that supports BlackBerry Balance technology, the
following data is considered to be for work use:
•
Email, appointments, and attachments that you send or receive from your work email account
•
Contacts from your organization's address book, contacts associated with your work email account, and contacts using
a domain specified by your administrator
•
Files that you downloaded from your organization's network
•
Organizer data, such as tasks and memos
•
Third-party applications, unless otherwise specified by your administrator
The following data is considered to be for personal use:
•
Email, appointments, and attachments that you send or receive from a personal email account
•
Contacts that you synchronize with a personal email account
•
Text messages and PIN messages
•
Messages that you send or receive using BlackBerry Messenger
•
Phone, browser, maps, and media application data except for call logs and the browser cache
•
Passwords stored in the password keeper
Security
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