User Guide
My smartphone responds slowly or freezes
Try the following actions:
•
Close unused applications.
•
Free some of your application storage.
•
Update your BlackBerry Device Software.
•
Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that
came with your BlackBerry smartphone, or visit
for your smartphone.
Related information
Tips: Freeing space to optimize your smartphone's
View the amount of available storage space on your
Close an app so that it is not running in the
www.blackberry.com/docs/smartphones
performance,49
smartphone,345
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BlackBerry Device Software
and see the Start Here guide
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