Troubleshooting; Problems During Startup - HP R1500 - UPS XR User Manual

This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions
for UPS problems that occur both during and after startup are covered.

Problems During Startup

If problems occur when starting the UPS, refer to Table 5-1 for possible causes and suggested
actions.
Table 5-1: Troubleshooting Problems During UPS Startup
Symptom
UPS does not start.
Site Wiring Fault LED (
red.
Bad Battery/Low Battery
LED (
HP Uninterruptible Power System R3000 XR Models User Guide
) is
) is flashing red.
Possible Cause
There is no utility power, and
the batteries are not charged.
The UPS power cord is
disconnected.
The utility power receptacle is
not grounded or there is no
ground wire in the UPS power
cord.
Battery voltage is low because
the UPS has been
out-of-service for a long period
of time.
The battery test failed.
The battery is disconnected.

Troubleshooting

Suggested Action
Check the power at the utility
power receptacle or contact a
qualified electrician.
Connect the power cord.
Contact a qualified electrician.
Allow the UPS to charge the
batteries for 24 hours. Initiate
a self-test. If the LED does not
turn off, replace the batteries.
Allow the UPS to charge the
batteries for 24 hours. Initiate
a self-test. If the LED does not
turn off, replace the batteries.
Install the battery module. If
the battery module is already
installed, remove and re-insert.
5
5-1