Problems After Startup - HP R1500 - UPS XR User Manual

Troubleshooting

Problems After Startup

If problems occur after starting the UPS, refer to Table 5-2 for possible causes and suggested
actions.
Table 5-2: Troubleshooting Problems After UPS Startup
Symptom
Audible alarm sounds.
Utility LED (
Battery LED (
red.
Utility LED (
Bad Battery/
Low Battery LED (
is flashing red.
5-2
Possible Cause
An alarm condition exists.
) and On The utility voltage is too high.
) are flashing
The utility voltage is too low.
The utility frequency is out of
tolerance.
) is flashing red. The utility input voltage is
outside ±12% nominal range.
The UPS detects a potential
battery failure.
)
New batteries are improperly
connected.
HP Uninterruptible Power System R3000 XR Models User Guide
Suggested Action
Identify the red LED
associated with this alarm
condition. Check this table to
determine the cause of the
alarm.
The utility voltage is higher
than the UPS operating range.
The UPS switches to battery
power. If this happens
repeatedly, update the
configuration.
Contact a qualified electrician
to verify that the utility power is
suitable for the UPS.
The utility voltage is lower than
the UPS operating range.
The UPS switches to battery
power. If this happens
repeatedly, update the
configuration.
Contact a qualified electrician
to verify that the utility power is
suitable for the UPS.
Contact a qualified electrician
to verify that the utility power is
suitable for the UPS.
If this happens repeatedly,
check input voltage and
reconfigure the unit.
Contact a qualified electrician
to verify that the utility power is
suitable for the UPS.
Allow batteries to charge for
24 hours, and initiate a
self-test. If the LED is red,
replace the batteries.
Re-insert the battery module.
continued