Maintenance; Troubleshooting; Updating The Ups Firmware - HP Enterprise R1500 G4 UPS User Manual

5. Maintenance

5.1 Troubleshooting

Operation status
Batteries disconnected
Overload
End of battery life
Event
UPS fault
.

5.2 Updating the UPS firmware

To update the UPS firmware, see the HPE website (http://www.HPE.com/go/rackandpower).
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Possible cause
The UPS does not recognize
the internal batteries.
The batteries are disconnected.
Power requirements exceeds the
UPS capacity (greater than 105%
of nominal).
The end of the battery life is
reached.
A UPS event occurs
Example:
Remote Power OFF, the RPO
contact has been activated
to shutdown the UPS and now
prevents restart.
The UPS has an internal fault.
Action
If the condition persists, contact
your service representative
Verify that all batteries are properly
connected. If the condition persists,
contact your service representative.
Remove some of the equipment
from the UPS. The UPS continues
to operate, but may shut down if
the load increases. The alarm resets
when the condition becomes inac-
tive.
Contact your service representative
for battery replacement.
Set the contact back to its normal
position and press the button
to restart.
The UPS does not protect
the equipment anymore.
Note: Record the alarm message and
the UPS Serial Number, then contact your
service representative.
792518-001 Edition 2